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Think DiffeHRently: 

Opportunities for HR Innovation



Jon Ingham ( @joningham )

www.businessinternational.it www.fieram...
Fiera Milano Media S.p.A. - Divisione Business International1
Fiera Milano Media S.p.A. - Divisione Business International1
Fiera Milano Media S.p.A. - Divisione Business International1
Competitive Positioning
Core Competencies
Organisational Cap...
Fiera Milano Media S.p.A. - Divisione Business International1
Ulrich: ‘For any organisation to compete successfully
in tod...
Fiera Milano Media S.p.A. - Divisione Business International1
§ Accountability
§ Capabilities
§ Co-ordination and contr...
Fiera Milano Media S.p.A. - Divisione Business International1
Input Activity Outcome Business impact
HCM
strategymap
© Jon...
Fiera Milano Media S.p.A. - Divisione Business International1
•  Health, capability and
engagement of people
working for t...
Fiera Milano Media S.p.A. - Divisione Business International1
Organisation Capital
• Organisation structure,
business proc...
Fiera Milano Media S.p.A. - Divisione Business International1
Social Capital
•  Based on networks and
relationships betwee...
Fiera Milano Media S.p.A. - Divisione Business International1
HCL-Technologies –
Upside Down Organisation
Source: Vineet N...
Fiera Milano Media S.p.A. - Divisione Business International1
HR Value Chain –
Innovated Activities
Input Activity Outcome...
Fiera Milano Media S.p.A. - Divisione Business International1
Research on Alignment
Source: Edward Lawler and John Boudrea...
Fiera Milano Media S.p.A. - Divisione Business International1
Eg Recruiting
•  Linked to human capital / workforce plannin...
Fiera Milano Media S.p.A. - Divisione Business International1
Head Farming at EY
Fiera Milano Media S.p.A. - Divisione Business International1
Coca Cola Talent
Acquisition
Fiera Milano Media S.p.A. - Divisione Business International1
Zappos Insiders
Fiera Milano Media S.p.A. - Divisione Business International
1
info@joningham.com
www.joningham.com/advice
strategic-hcm.b...
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Think DiffeHRently - Opportunities for HR Innovation 2015

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Presentation at European HR Directors conference in Milan October 2015 focusing on HR innovation

Published in: Business
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Think DiffeHRently - Opportunities for HR Innovation 2015

  1. 1. Think DiffeHRently: 
 Opportunities for HR Innovation
 
 Jon Ingham ( @joningham )
 www.businessinternational.it www.fieramilanomedia.it
  2. 2. Fiera Milano Media S.p.A. - Divisione Business International1
  3. 3. Fiera Milano Media S.p.A. - Divisione Business International1
  4. 4. Fiera Milano Media S.p.A. - Divisione Business International1 Competitive Positioning Core Competencies Organisational Capabilities See: http://www.joningham.com/advice/competitive-positioning- core-competencies-and-organisational-capabilities Product / service innovation Process / business model innovation Management innovation
  5. 5. Fiera Milano Media S.p.A. - Divisione Business International1 Ulrich: ‘For any organisation to compete successfully in today's market, it must focus on building not only from the outside but from the inside as well.’ • Talent • Speed • Shared mindset • Accountability • Collaboration • Learning • Quality of leadership Source: Dave Ulrich and Norm Smallwood, Why the Bottom Line Isn’t, 2003 •  Customer connectivity •  Strategic unity •  Innovation •  Strategic unity •  Efficiency •  Social responsibility •  Agility Organisation Capabilities
  6. 6. Fiera Milano Media S.p.A. - Divisione Business International1 § Accountability § Capabilities § Co-ordination and control § Culture and climate § Direction § External orientation § Innovation and learning § Leadership § Motivation Source: Keller and Price, Beyond Performance, 2011 Organisation Health
  7. 7. Fiera Milano Media S.p.A. - Divisione Business International1 Input Activity Outcome Business impact HCM strategymap © Jon Ingham, 2015 Aligned (innovated) HR activities! More / better business innovation Organisational Capability in Innovation HR Value Chain – Innovated Outcomes
  8. 8. Fiera Milano Media S.p.A. - Divisione Business International1 •  Health, capability and engagement of people working for the organisation •  Is owned by the individual not the organisation •  Will only be invested for as long as the investor is well cared for and receives an appropriate return •  Creative people and leaders, all employees acting creatively and being motivated to innovate, external advisors providing insight, diversity in experience and perspective Human Capital
  9. 9. Fiera Milano Media S.p.A. - Divisione Business International1 Organisation Capital • Organisation structure, business processes, cultural attributes • Do not usually result in an effective organisation on their own, but severely constrain performance if they are not effectively aligned •  Innovation processes, funding mechanisms, flat hierarchies, co-ordination structures, tools and technologies, measurement systems •  Jobs providing space and time to innovate
  10. 10. Fiera Milano Media S.p.A. - Divisione Business International1 Social Capital •  Based on networks and relationships between people working in the organisation •  Not owned just by people or the organisation •  Can be influenced but not managed •  Communications, serendipitous connections, relationships, conversations between people with different perspectives. Innovative culture.
  11. 11. Fiera Milano Media S.p.A. - Divisione Business International1 HCL-Technologies – Upside Down Organisation Source: Vineet Nayar, Employees First, Customers Second
  12. 12. Fiera Milano Media S.p.A. - Divisione Business International1 HR Value Chain – Innovated Activities Input Activity Outcome Business impact HCM strategymap Aligned (innovated) HR activities! More / better business innovation A particular Organisational Capability © Jon Ingham, 2015
  13. 13. Fiera Milano Media S.p.A. - Divisione Business International1 Research on Alignment Source: Edward Lawler and John Boudreau, Global Trends in Human Resource Management, 2015 Growth Information Based Knowledge Based Sustainability Innovation OD&D .08 .09 .29 .10 .21 Reward .02 -.05 .20 .16 -.01 Development .14 .16 .33 .22 .17 Recruitment .19 .12 .24 .11 .20 ER -.04 -.16 .02 .11 -.16 Analytics -.05 .09 .10 -.05 .20 Technology .16 .12 .10 .10 .07 Social Networks .04 .29 .38 .18 .33
  14. 14. Fiera Milano Media S.p.A. - Divisione Business International1 Eg Recruiting •  Linked to human capital / workforce planning •  Differentiated approaches to talent / others •  Acting as talent scout for ‘never out’ jobs (not waiting for the requisition) •  Innovating sources of unconventional talent •  Social recruiting and building external talent communities •  Design an outstanding candidate experience •  Measuring success in terms of quality vs time/cost •  Integrated into other HR processes to deliver on the deal
  15. 15. Fiera Milano Media S.p.A. - Divisione Business International1 Head Farming at EY
  16. 16. Fiera Milano Media S.p.A. - Divisione Business International1 Coca Cola Talent Acquisition
  17. 17. Fiera Milano Media S.p.A. - Divisione Business International1 Zappos Insiders
  18. 18. Fiera Milano Media S.p.A. - Divisione Business International 1 info@joningham.com www.joningham.com/advice strategic-hcm.blogspot.com linkedin.com/in/joningham twitter.com/joningham +44 7904 185134

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