This document provides references to images related to key concepts for developing a business model such as satisfying customer needs, happy customers, and innovating. It includes links to Google image searches on these topics as well as specific images on providing customer service, happy customers, and innovating to grow. The document serves as a reference source for visualizing concepts discussed in chapters 4, 5 and 8 of the book Business Model Generation.

1. identificación de ideas y modelos
de negocio
Lecturas: emprendedor crear su propia
empresa , capítulos 4,5,8
Business Model Generation
Pg 10-51

5. Bussiness Model Generation

6. referencia
• Link de imágenes:
https://www.google.com/search?site=&tbm=isch&source=hp&biw=1366&bih=643&q=clientes+satisfechos&oq=clientes&gs_l=img.3.1.
0l10.1345.2851.0.5384.8.8.0.0.0.0.144.697.4j4.8.0....0...1ac.1.31.img..2.6.494.Li3QqVuGeqI#q=satisfacer+necesidades+del+cliente&tb
m=isch&facrc=_&imgdii=_&imgrc=LYhUuC9hcVQmBM%3A%3BHsbo10mhK7aVBM%3Bhttp%253A%252F%252F3.bp.blogspot.com%252
F1V1oVqmiuQI%252FTc7fMmwP2sI%252FAAAAAAAAABs%252FurPsFKP4pzY%252Fs1600%252Fservicio_al_cliente.jpg%3Bhttp%253A%
252F%252Fjdledesma.blogspot.com%252F2011%252F05%252Fservicio-al-cliente-conjunto-de.html%3B309%3B320
https://www.google.com/search?site=&tbm=isch&source=hp&biw=1366&bih=643&q=clientes+satisfechos&oq=clientes&gs_l=img.3.1.
0l10.1345.2851.0.5384.8.8.0.0.0.0.144.697.4j4.8.0....0...1ac.1.31.img..2.6.494.Li3QqVuGeqI#facrc=_&imgdii=_&imgrc=3t6Srgy4S5UKX
M%3A%3Bq6bPwlX7aQhZlM%3Bhttp%253A%252F%252Fsetalent.files.wordpress.com%252F2011%252F12%252Ffeliz.jpg%3Bhttp%253
A%252F%252Fsetalent.wordpress.com%252F2011%252F12%252F05%252Fclientes-satisfechos%252F%3B354%3B374
https://www.google.com/search?site=&tbm=isch&source=hp&biw=1366&bih=643&q=innovacion&oq=inn&gs_l=img.3.1.0l10.1923.31
51.0.5456.3.3.0.0.0.0.147.419.0j3.3.0....0...1ac.1.31.img..0.3.418.fsRKGLy9UBI#q=innovar&tbm=isch&facrc=_&imgdii=_&imgrc=2xAksoagcQRUM%3A%3B6OP75db_PB745M%3Bhttp%253A%252F%252Fwww.blogciscolatam.com%252Fwpcontent%252Fuploads%252F2012%252F06%252Finnovar_550.jpg%3Bhttp%253A%252F%252Fwww.blogciscolatam.com%252F2012%2
52F06%252Finnovar-para-crecer%252F%3B550%3B238