This document provides an overview of the International Computer Driving Licence (ICDL) Foundation and its work promoting digital literacy worldwide. Some key points: - ICDL offers certification programs in digital skills for individuals, organizations, and society across 104 countries. - In 2015, ICDL administered over 2.5 million certification tests to over 600,000 new candidates. - Studies show a lack of digital skills results in lost productivity at work and a "digital skills gap" exists for many middle-skill jobs. - ICDL works with governments, schools, universities, and companies to adopt its certification programs and help develop the digital workforce and more digitally literate societies.

1. Introduction to ICDL
Tina Wu
General Manager, ICDL Asia
July 2015

2. About Us

3. Our mission
to enable proficient use of ICT that empowers
individuals, organisations and society,
through the development, promotion and delivery of
quality certification programmes …
throughout the world.
Digital Skills
Certification
Global

4. Bhutan e-Government Masterplan
“An ICT-Enabled, Knowledge-Based Society as
a Foundation for Gross National Happiness”
ICT Vision
Good
Governance
Bhutanese
Information Society
Key Enabler for Sustainable
Economic Development

5. Mission, Values, Actions
Mission Values
Digital Skills
Certification
Global
Social
Responsibility
Vendor Neutrality
Quality
Actions
Advocacy
Programme
Development
Partner
Network
non-profit social enterprise

6. 2015 Highlights
2,500,000 certification tests
600,000 new candidates
104 countries

7. Global
ICDL Africa
ICDL Asia
ICDL Americas
ICDL Foundation

8. Advocacy

9. Advocacy
New Digital Divide
Digital Lifestyle Skills Digital Workplace Skills

10. Advocacy
Digital Native Fallacy
Do digital natives have digital skills for the workplace ?

11. Levels of Digital Proficiency

12. Advocacy
"There is a myth about the digital native and the Google generation kid who,
because they are young, are seen as being more computer literate than their
parents, but that is totally wrong.
Kids can be very fluid and fast with computers, but they are only fast when they
are doing something they have had a lot of practice in.”
Dr. Dan Russell, Google Research Scientist
“Young people’s engagements with digital technologies are varied and often
unspectacular”
Neil Selwyn, Academic, Monash University, Australia, Aslib.
Digital Native Fallacy

13. Skills for the Workplace
Information Worker Productivity Study
“Our survey shows that information workers in Western Europe waste a significant amount of time
each week dealing with a variety of challenges related to working with documents. This wasted time
costs the organization €14,492 per information worker per year and amounts to a loss of 19.5% in
the organization's total productivity.”

14. Cost of IT Ignorance in Singapore
 A total of 513 working professionals from across industries participated in
the survey
 Average time spent... dealing with (ICT) difficulties was found to be 151
minutes per week.
 This resulted in S$2,358 wasted for the employer per week
2012 IAL Productivity Research

15. Digital Skills in the US
The Digital Skills Gap In The Workforce
Middle-skill jobs, those that require more than a
high school education but less than a bachelor’s
degree, comprise 39% of U.S. employment.
Two-thirds of Americans don’t have a college
degree, and these jobs represent important
career opportunities for them.
Nearly eight in 10 middle-skill jobs require
digital skills. Spreadsheet and word processing
proficiencies have become a baseline
requirement for (78%) of middle- skill jobs

16. Digital Skills in the US
The Digital Skills Gap In The Workforce

17. Digital Skills in Europe

18. ICDL Austria study

19. Programme Implementation

20. From Policy to Action
School Workplace
SecondaryPrimary
Vocational Further Education
3rd Level
Corporate
ICDL Profile
Base Intermediate Advanced
Lifelong Registration | Modular flexibility
Job readiness Job competenceJob ability
Digital Competence requires a Lifelong Learning approach
Delivery Definition

21. Global Collaborations
Singapore
Korea
Australia
New Zealand
UK
Ireland
Germany
Italy
Poland
Kenya
South Africa
Rwanda
Mexico
Columbia

22. Government / Public Sector
• Singapore
 Aligned 16 ICDL modules to national WSQ Framework
 Up to 95% funding of course fee for Citizens and Permanent Residents
 >30,000 candidates every year
 26 minutes per week per worker saved after one ICDL module – direct
financial benefits
 18 ICDL centres in the city-state – sustainable economic development

23. Government / Public Sector
• South Korea
 Korea Productivity Centre adopted ICDL as the national programme for
capacity building
 > 40 universities adopted ICDL to prepare graduates before employment
 > 100,000 candidates certified to date

24. Government / Public Sector
• Sri Lanka
 ADB funded project for teachers training and certification
 >70,000 candidates certified to date
 ICDL is the major driver behind improvement of national digital literacy level
• Oceania
 ICDL mapped to Australia AQF, QSA, TSA Framework
 ICDL mapped to New Zealand NZQA Framework
 Kiwiskills project in progress to certify 7,500 unemployed by 2017

25. Government / Public Sector
• India
 Started formal launch in mid 2014 only
 National Skills Development Council – to ceritify 1 million candidates in
2016
 State of Andra Pradesh / Kanartaka / Kerala – campaigns to foster next
generation digital workforce
 Teachers’ choice programme with TalentSprint in Hyderabad

26. International Development Agency
• Myanmar
 UNDP funded project to train and certify Parliament Staff
 UNESCO project to train and certify teachers in rural areas
• Pacific
 AUSAID projects for Tuvalu civil servants / university students
• Afghanistan
 USAID project
 EU funding

27. ICDL in Education
• Thailand
 MoE Institute for Promotion of Science and Technology adopted ICDL internally
 STEM project for elite schools
 Major universities such as Chiang Mai University, Rajamangla, Sripathum, etc adopted ICDL
• Vietnam
 Major universities such as Vietnam National University, Hanoi University of Business and
Technology, Hai Phong Private University, etc adopted ICDL

28. ICDL in Education
Australian Schools Hong Kong Schools
King’s College Warrnambool Hon Wah College
Freshwater Christian College NLSI Peace Evangelical Secondary
School
Grace Christian School St.Paul's Convent School
Trinity College Hong Kong Sea School
Ipswich Grammar School TWGHs Mr.& Mrs Kwong Sik Kwan
College
Jubillee Christian College CUHK F.A.A. Thomas Cheung
Secondary School
And many others……

29. ICDL in Education
Universities / Colleges International Schools
Chinese University of Hong Kong British School, Tokyo
Seoul National University Taipei European School
Yonsei University British School, Kathmandu
Pusan National University British Overseas School, Pakistan
National University of Mongolia International School Suva, Fiji
International Black Sea University Ela Murray International School, PNG
And many others……

30. Corporate Endorsement
Finance Healthcare Manufacturing Others
DBS Bank
Singapore General
Hospital
Global Foundries
National University of
Singapore
Monetary Authority of
Singapore
Changi Hospital Panasonic Comfort Delgo
Credit Suisse Tan Tock Seng Hospital Hitachi SMRT
Maybank Parkway Group Dupont MediaCorp
Citibank Infineon AIA
BNP Paribas Fuji Xerox Neptune Orient Lines
Standard Chartered
Bank
M Hotel Singapore
And many others……

31. ICDL Modules
Base Standard Advanced
Computer Essentials
Online Essentials
Word Processing
Spreadsheets
Presentation
Using Databases
Image Editing
Web Editing
IT Security
Project Planning
Online Collaboration
Advanced Word Processing
Advanced Spreadsheets
Advanced Using Databases
Advanced Presentation
Introductory Programmes: EqualSkills / Intro to ICDL Base

33. Bhutan iSherig Education ICT Master Plan
2014-2018

34. How to Adopt ICDL in a School /
University
• Adopt ICDL in the school’s ICT Curriculum
– Set ICDL as Requirement for all students in schools / universities
– Set ICDL as Optional / CCA
– Blend ICDL Syllabus into the school existing ICT training plans
– Flexible arrangement at affordable price
– Standard courseware provided by ICDL Asia
– Diagnostic assessment (mock exam) available from ICDL Asia

35. How to Adopt ICDL in an Organisation
• Adopt ICDL as Recruitment Criteria
– Set ICDL as Preference / Requirement for all new staff
– Set ICDL as Preference / Requirement for existing staff / promotion
• Adopt ICDL as Staff Learning and Development Benefit
– Contact ICDL Asia Accredited Test Centre for services
– Complete solution from training needs analysis, training to assessment

36. How to Adopt ICDL as a Society
• Set ICDL as the Required / Recommended Standard
– Bhutan Civil Service Examination for civil servant recruitment?
– Graduation requirement for all university students?
– Recruitment requirement for all the teachers?
• Adopt / Integrate ICDL into National Qualification Framework
• Funding Model
– Local government funding
– International Donor Agencies (e.g., UNDP, ADB, World Bank, etc)

37. Q & A