The document discusses various topics related to management and organizational behavior, including system components, strategy formulation, resistance to change, group dynamics, and human resource management. It covers the significance of aspects such as performance appraisal, marketing strategies, capacity planning, and the impact of technological factors on management information systems. Additionally, it presents analytical exercises and concepts including cost accounting, probability, and statistical analysis relevant to business practices.

1. MS-01
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1. What are the essential components of a System? How does inter-relationship of the sub-
system affect the functioning and processes of an organization. Explain with the example
known to you or you are familiar with. Briefly describe the context and the system you are
referring to.
2. Briefly discuss the process and significance of formulation of strategy, policies, and
procedures in the life of an organization. Support your reply with your experience or the one
you are aware of. Briefly discuss the nature and functioning of the organization, you are
referring to.
3. Why are changes always resisted in an organizational set up? Briefly describe the
Evolutionary and Revolutionary Changes in the organizational context, and their relationship
with the Age and the Size of the organization. Explain with suitable example you are aware
of. Briefly describe the organization and the context you are referring to.
4. Define and describe the dynamics of Group formation. Briefly explain the types and role of
groups in a formal organizational set up. Explain with your organizational experience, or the
ones you are aware of. Describe the situation and the organization you are referring to.
MS02
1. Why there is a need of managing human resource management in changing scenario?
Discuss how various perspectives of human resource management is originating with due
course of globalization.
2. How Outsourcing recruitment process is helpful in extracting a pool of talented candidates
for an organization? “Socialization and mobility helps individuals to identify their organization
roles”, explain the statement in your own words.
3. Training and development is an age old concept of in an organizational which is getting
replaced with learning organization”, explain. How does mentoring and coaching influences
learning organization?
4. How does Workers’ Participation in Management influence to industrial democracy? Is it
necessary to empower individuals at lower levels for democratic organization?
5. Why does an organization face reluctance towards performance appraisal within an
organization? How does performance counseling can address such issues?
MS03
1a) State the impact of social environment on business.
b) Examine how sociological environment affects and gets affected by the economic
environment of business. Give examples.
2. State the main objectives of industrial policy, 1991. Critically assess the industrial policy of
India particularly with respect to economic liberalization and globalization.

2. 3. “Foreign Direct Investment (FDI) is increasingly important in economic development
because of its close links in trade, financial flows and technology transfer”. Explain the above
statement and examine the policy of the government in promoting foreign capital in India.
4. Discuss the role of public sector in India. Examine the achievements by public sector of
India.
5. Write short notes:
a) Small Scale Industries.
b) Globalization.
c) Balance of Payments.
d) Social Responsibilities of Business.
MS04
Q1. Explain the meaning of Generally Accepted Accounting Principles? Discuss in brief
about the Accounting Concepts that are being followed in your Organisation. Give your
suggestions if any.
Q2. Discuss the methods of depreciation and how these methods differ from each other.
Q3. You are required to Compute all variances for a product X, the standard cost data per
unit of output for which are as follows:
Direct material: 20kg @ Rs.10per kg
Direct labour: 12 hours at Rs. 5.50 per hour
Variable overheads: 12 hours at Rs. 10 per hour
Fixed overheads: Rs.9,00,000 per month based on a normal
volume of 60,000 direct labour hours
Selling price: Rs. 600 per unit
The costs incurred and other relevant information for the month of June2020 are as under
Direct material used: 1,00,000 kg at a cost of Rs. 10,50,000
Direct wages paid: Rs. 3,10,000 for 62,000 hours worked
Overheads: Rs.15,26,000 out of which a sum of
Rs.9,40,000 is Fixed
Actual output: 4,800 units sold for Rs. 28,32,000
Assume no stocks of work-in-progress or finished goods at the beginning or at the end of the
month.
Q4. Alpha Ltd is considering the purchase a new machine, the details of the machines from
which it is to select one are as follows:
The company follows the straightline method of depreciation, the estimated salvage value of
both the types of machines is zero. You are to advise which is the most profitable investment

3. based on (i) Payback period (ii) Accounting Rate of Return and (iii) Net Present Value
assuming a 10% cost of capital.
Q5. Explain the Concepts of Working Capital. Why is management of working capital
important for any business? Discuss the various factors that are taken into consideration
while deciding the working capital requirements of the business.
MS05
1. “Operations Management is essentially a function concerning decision-making with
respect to a production / operation system so as to render the necessary customer
satisfaction at lowest cost.” Comment on the statement.
2. What do you understand by the term capacity? Explain the process for capacity planning.
3. “Work measurement is concerned with the determination of the amount of time required to
perform a unit of work”. Explain the work measurement procedure and techniques in brief.
4. What is mass production? Explain its nature. Explain when one has to go for mass
production.
5. Why is store accounting important for a firm? Discuss various systems that may be
followed and their impact on product pricing.
MS06
1(a) Explain the term Marketing and discuss the scope and its relevance in an enterprise.
Discuss the elements of marketing mix in the below mentioned products:
(i) Detergent soap brand
(ii) 125 CC motorcycle
(b) Define segmentation. Discuss how the concept of segmentation, targeting and
positioning (STP) strategies help in marketing.
2(a) What are the major considerations involved in designing a marketing organization?
Discuss with a suitable example of your choice.
(b) Why it is important to have a sound knowledge of consumers in marketing of products
and services? Explain with suitable examples. Explain the four major factors that influence
consumer buying behavior.
3(a) What is a brand? Explain the distinct advantages that firms get from branding decisions.
Suggest how companies can build brand, by taking examples of
(i) Deodorant
(ii) Edible cooking oil
(b) What is a price? Discuss the major pricing strategies available to the marketers.
4(a) Distinguish advertising from publicity. Discuss the statement “Advertising is paid for,
publicity is prayed for”. When and why personal selling is more effective than other methods
of promotion? Illustrate with an example.
(b) What are the various costs associated with physical distribution? Discuss each of these
in detail.
MS07
1. "The technology plays an important role in delivering timely and error free information to
its recipients" Explain the meaning of information technology and discuss types of
information system in brief.
2. "Information system are used in all functional areas and operating divisions of business".
Comment on the statement. Also explain the framework for understanding management
information system (MIS).
3. "In Human Resource Management, the Personnel Manager has the responsibility of
executing multifarious activities pertaining to recruitment, training of the employees etc".

4. Explain the various subsystems of Human Resource Management in the light of the
statement.
4. "The emergence of a global economy has stimulated worldwide interest in achieving
quality". Explain how quality can be ensured with information system.
5. "Metadata in a data warehouse is similar to the data dictionary in the context of a
database" Comment and explain various types of metadata in brief.
MS08
Q1. The prices (in Rs.) of three X, Y and Z are x, y and z per unit respectively. A purchases
4 units of Z and sells 3 units of X and 5 units of Y. B purchases 3 units of Y and sells 2 units
of X and 1 Unit of Z. C purchases 1 unit of X and sells 4 Units of Y and 6 units of Z. In the
process A, B and C earn Rs. 6000, Rs. 5000 and Rs. 13000 respectively. Using matrics, find
the prices per unit of three commodities.
Q2. Calculate Quartile derivation.
Monthly Wages (Rs.) No. of Workers
Below 850 12
850-900 16
900-950 39
950-1000 56
1000-1050 62
1050-1100 75
1100-1150 30
1150 and above 10
3. Four Cards are drawn at random from a well shuffled pack of 52 cards, find the probability
that
(i) They are a king, a queen, a jack and an ace,
(ii) Two are king and two are queens,
(iii) Two are black and two are red,
(iv) They should be one from each suit.
4. Based on a nationwide poll, a seller of printed advertisements estimates that 56% of all
adults usually open all the mail they receive. If this is still the current rate at which adults
open mail, what is the probability that in a random sample of 1000 adults, the number who
usually open all of their mail will be
(a) Less than 541
(b) 570 or more?
5. Write short note on any three of the following:
a) Poisson Distribution.
b) Purposive Sampling.
c) Geometric Mean.
d) Rank Correction.
e) Advantages of Quantitative Approach of Management.