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I am knowledge worker
This document discusses the evolution of knowledge workers from Knowledge Worker 1.0 to Knowledge Worker 2.0. Knowledge Worker 1.0 were limited to specific locations, roles, and tools and were stuck at their desks, while Knowledge Worker 2.0 can work from anywhere using a variety of tools, are not confined to one place or role, and are innovative, creative, and continuously learning. The document advocates for empowering knowledge workers through engagement, community, learning, sharing knowledge rather than relying on power or authority, and failing often in the pursuit of innovation.
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I am knowledge worker
- 1. I Am KnowledgeWorker 2.0 Hear me roar Stephen Collins acidlabs
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- 5. Who (and what)is Knowledge Worker 2.0?
- 6. “... works primarilywith information or... develops and uses knowledge in the workplace.” Peter Drucker, Landmarks of Tomorrow, 1959
- 7. Work has changedfrom...
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- 10. BigCorp Pty Ltd They’rehere. And here. And here.And here. And here. Where they should be.
- 11. Content People Technology Business Corporate CommsManager Knowledge Manager Organisational Development Manager HR Manager Business Manager Business Analyst Project Manager DBA CIO Web DeveloperIT Manager Systems Analyst Information Architect Records Manager Software Developer CEO CFO Subject Experts Organisational Psychologist Web Strategist Original version by Patrick Lambe, Straits Knowledge http://www.greenchameleon.com/gc/blog_detail/on_becoming_extinct/ Industry Analyst Marketer Researcher Research Scientist
- 12. ‣limited location ‣limited roles ‣insidethe wall ‣stuck at a desk (and stuck using email and other standard tools) ‣custodian of information ‣knowledge as process ‣uses rigid ways of organising information Knowledge Worker 1.0 are forced to look like this
- 13. ‣ all overthe organisation ‣ broad skills on a solid base ‣ not bound to one place ‣ connects with colleagues, peers and client community everywhere ‣ understands “the way we do things around here” ‣ uses many tools ‣ no particular age ‣ knowledgeable, interested, engaged, contributing ‣ shares and distributes information freely Knowledge Worker 2.0 looks like this
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- 18. Which is notthe same as this... http://www.flickr.com/photos/geek4x4/237306157/
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- 20. “The burst economy,enabled by the Web, works on innovation, flat knowledge networks, and discontinuous productivity.” Anne Truitt Zelenka, Web Worker Daily http://webworkerdaily.com/2007/04/19/busyness-vs-burst-why-corporate-web-workers-look-unproductive/
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- 24. Not tied toa desk
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- 26. The world ismy water cooler (and my meeting room)
- 27. “Networked, social-based opportunities areso explosive today that when we pursue them we’re flung forward at pace.” James Governor, RedMonk http://www.redmonk.com/jgovernor/2007/04/17/hyper-productivity-and-information-saturation-economics/
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- 29. At enlightened, forward-thinking companies,managers understand the connection between learning, innovation, and higher productivity — in fact, employees at these companies may even be encouraged to spend time learning and experimenting with new technologies.” Joe McKendrick, FASTForward http://fastforwardblog.com/2007/04/16/enterprise-20s-productivity-perception-paradox/
- 30. Wide range oftools
- 31. “One of themost interesting things for me about these classes has been how often students bring up one specific concern; that people who use the new tools heavily — who post frequently to an internal blog, edit the corporate wiki a lot, or trade heavily in the internal prediction market — will be perceived as not spending enough time on their ‘real’ jobs.” Prof. Andrew McAfee, HBS http://blog.hbs.edu/faculty/amcafee/index.php/faculty_amcafee_v3/the_pursuit_of_busyness/
- 32. Fail gloriously (andoften)
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- 36. How can Iadd value?
- 37. How do Iget value?
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- 51. Authority from knowledge ratherthan power
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- 54. Like the coolpictures? iStockphoto.com, LuckyOliver.com and Flickr
- 55. Stephen Collins trib@acidlabs.org skype: trib22 +61410 680722 www.acidlabs.org twitter.com/trib www.linkedin.com/in/stephencollins strategies, tools and processes to empower knowledge workers