Hybrid Event Workshop


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What are Hybrid Events?


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A hybrid event is a tradeshow,
 conference, unconference, seminar,
   workshop or other meeting that
combines a live in-person event with a
     virtual online component.

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What Type of Hybrid Events
     are Being Used?


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What are Good Ways to
Keep Remote Audiences
      Involved?

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Partner Up and See How
  Many Ideas You Can
    Come Up With..

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Keeping Remote Attendees Involved
Live Stream of Event Speakers
Social Media Updates via:
Twitter, Linkedin, Facebook, Google+ Flickr, IM
Video Tour of Expo Booths
Event Apps
Games, Leader Boards for Learning
MC for Remote Audience
Special Content for Remote Audiences
Real Cupcakes Delivered to the Virtual Attendees




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Are Hybrid Events Working?


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Global Virtual Events Market
  to Grow at CAGR 53%
        2012-2016
                Source: Virtual Events Market 2012-2016 Report

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TREND SUMMARY



  HYBRID                              AT
                                      Sta
 MEETINGS*                            whe
                                      (like



                      Interesting
                   tidbits digested
                from MPI Foundation
                   September 2012
THE FUTURE
70% believe hybrid will be important
to the future of meetings.
EXPOSURE
25%
 25%     50%
          50%       Many have yet to
                    organize or attend
                    hybrid meetings.
YET TO    YET TO
ATTEND   ORGANIZE
ATTENDANCE
                               >
                               =
Stays same or increases
when other audiences join in
(like virtual).
RESULTS
Hybrid meeting
met or exceeded
                  93%
expectations.
Study on Hybrids
The Virtual Edge Institute (VEI) and ROI of
Engagement released a second report on the
effectiveness of hybrid events in 2011
There were distinct differences in why a
person attended in-person or remotely.



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Hybrid Study
In person:
Ability to expand their network - 43%
Personal interaction with presenters/and or
attendees - 41%
Learn better in person - 30%
Build deeper relationships with network 26%

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Hybrid Study
For remote attendees:
Cost savings - 56%
Time savings - 52%
Attend the sessions that I want - 40%
Try a virtual event - 37%

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Hybrid Study
If no virtual option was available:


93% of virtual attendees would not attend
the in-person event


What does this mean for YOUR events?

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“…82% of the online
audience found the virtual
  environment helpful in
making a decision to attend
   in-person next time”
         Virtual Edge Institute 2011
“72% said they were equally confident
 interacting virtually, with 15% saying
       they actually preferred it.”
                               On24 2011
Who is Doing
Hybrid Events Well?


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SAP Sapphire Now




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SAP Sapphire Now




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SAP Sapphire Now




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SAP Sapphire Now




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H.I.M.S.S. Conference & Exhibition




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South by Southwest Interactive




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CiscoLive365: 60k In Person - 100k Virtual




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Cisco GSX




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Face-to-Face Cost vs.
             Cisco GSX                 Virtual Cost per Attendee
        Virtual Event Results             Leadership Summit
20,000 Attendees from 89 Countries            $2,800 F2F
 93% of Registered Users Attended             $600 Virtual
    Had 600 Conference Rooms             Global Sales Meeting
        8,200 Participated in                 $4,300 F2F
         Group Chat Rooms                     $437 Virtual
                Saved                       Equipment Used
   334,000 Hours in Travel Time
                                     InXpo Virtual Event Platform
       211,000,000 Air Miles
                                                Cisco TV
   84,400 Tons Carbon Emissions
                                                 WebEx
                                             TelePresence
“Virtual gives great
 ROI because it is
  1/10 th the cost

   with 10x the
      return.”
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Offered Attendees
                                   Online Learning
MedCo Health Solutions, Inc.           Live Chat
   Virtual Event Results         Discussion Forums
   800 Virtual Attendees        Virtual Exhibit Booths
                               Downloadable Collateral
 Saved MedCo $1,000,000              Live Sessions
                                On-Demand Sessions
Social Media Used
                                                                                           to Promote Event
                                                                                                Twitter
           GE Healthcare                                                                       Facebook
      Virtual Tradeshow Results                                                           Banner Advertising
                                                                                           Google AdWords
       4,000 Virtual Attendees                                                                  Website
Attendees spent an average of 1.5 hour                                              Email Contest among Employees
              at booth


    Had 15 taped demonstrations


          15 Day Virtual Show



       Mulligan Management Group, LLC   www.mulliganmanagementgroup.com   January 27, 2013               43
What are the Myths Around
     Hybrid Events?


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Myth Busting Hybrid Events




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Myth #1: Cannibalize My Audience
                   X




   X



         X
                       X           X




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EXTENDS AUDIENCE REACH
APA: 1900 in person, 1885 virtually
  Only a 7% audience crossover




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Equipwomen - 3,400 Sydney-1,000 Online




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Myth #2: Cannibalize Sponsors/Exhibitors


                             X
     X
                X
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72% Of Exhibitors Find Virtual Valuable




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Live      +     Virtual




   = More Participants
 Extended Global Reach    Up
GE Healthcare – Virtual Exhibit




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GE Healthcare – Virtual Exhibit @ RSNA 2009
Identical to physical booth with 3D renderings




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GE Healthcare – Virtual Exhibit @ RSNA 2009
  Identical to physical booth with 3D renderings
     Visitors: In Person 10,000 - Virtual 5,000




“This is all about connecting customers to
  specific GE people“ – GE Healthcare               Up
Myth #3: Co$t$ Too Much




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Social Media


   Video


Livestreaming



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Myth #4: Only for Technically Savvy




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Myth #5: Not as Good as Face to Face




 VIRTUAL AUGMENTS & FACILITATES F2F    Up
“Web video and
 teleconferencing have their
role, but the executives in the
survey do not expect them to
make the need for face-to-face
      meetings obsolete.

Rather, many see the ideal as a
    mix of face-to-face and
 technology-enabled meetings
       and conferences.

                       - Forbes
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BONUS MYTH: No One is Doing IT




96% of respondents already using virtual events
           and meeting solutions



            Source: CWT Travel Institute, “Meetings & Events: Where Savings Meet Success”: August 2010



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Dispel the Myths
DISPELL THE MYTHS: VIRTUAL
  Expands and extends reach of audiences
  Expands and extends reach for exhibitor
    Can easily be added at minimal cost
             And is for everyone
   Augments and facilitates face-to-face
    Is already being used by your clients

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Top Hybrid Event
Service Providers


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Streaming Providers


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Ustream.tv




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Up
Ustream.tv




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Livestream.com




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Livestream.com




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ATEM Television Studio Connection Diagram   Example Workflow *ATEM 1 M/E Shown




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Hybrid Events
Platform Providers


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Are You Ignoring a
$18 Billion Opportunity?


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Up

Hybrid Events for PCO's

  • 1.
  • 2.
    What are HybridEvents? Up
  • 3.
    A hybrid eventis a tradeshow, conference, unconference, seminar, workshop or other meeting that combines a live in-person event with a virtual online component. Up
  • 4.
    What Type ofHybrid Events are Being Used? Up
  • 13.
    What are GoodWays to Keep Remote Audiences Involved? Up
  • 14.
    Partner Up andSee How Many Ideas You Can Come Up With.. Up
  • 15.
    Keeping Remote AttendeesInvolved Live Stream of Event Speakers Social Media Updates via: Twitter, Linkedin, Facebook, Google+ Flickr, IM Video Tour of Expo Booths Event Apps Games, Leader Boards for Learning MC for Remote Audience Special Content for Remote Audiences Real Cupcakes Delivered to the Virtual Attendees Up
  • 16.
    Are Hybrid EventsWorking? Up
  • 17.
    Global Virtual EventsMarket to Grow at CAGR 53% 2012-2016 Source: Virtual Events Market 2012-2016 Report Up
  • 18.
  • 19.
  • 20.
    TREND SUMMARY HYBRID AT Sta MEETINGS* whe (like Interesting tidbits digested from MPI Foundation September 2012
  • 21.
    THE FUTURE 70% believehybrid will be important to the future of meetings.
  • 22.
    EXPOSURE 25% 25% 50% 50% Many have yet to organize or attend hybrid meetings. YET TO YET TO ATTEND ORGANIZE
  • 23.
    ATTENDANCE > = Stays same or increases when other audiences join in (like virtual).
  • 24.
    RESULTS Hybrid meeting met orexceeded 93% expectations.
  • 25.
    Study on Hybrids TheVirtual Edge Institute (VEI) and ROI of Engagement released a second report on the effectiveness of hybrid events in 2011 There were distinct differences in why a person attended in-person or remotely. Up
  • 26.
    Hybrid Study In person: Abilityto expand their network - 43% Personal interaction with presenters/and or attendees - 41% Learn better in person - 30% Build deeper relationships with network 26% Up
  • 27.
    Hybrid Study For remoteattendees: Cost savings - 56% Time savings - 52% Attend the sessions that I want - 40% Try a virtual event - 37% Up
  • 28.
    Hybrid Study If novirtual option was available: 93% of virtual attendees would not attend the in-person event What does this mean for YOUR events? Up
  • 29.
    “…82% of theonline audience found the virtual environment helpful in making a decision to attend in-person next time” Virtual Edge Institute 2011
  • 30.
    “72% said theywere equally confident interacting virtually, with 15% saying they actually preferred it.” On24 2011
  • 31.
    Who is Doing HybridEvents Well? Up
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
    South by SouthwestInteractive Up
  • 38.
    CiscoLive365: 60k InPerson - 100k Virtual Up
  • 39.
  • 40.
    Face-to-Face Cost vs. Cisco GSX Virtual Cost per Attendee Virtual Event Results Leadership Summit 20,000 Attendees from 89 Countries $2,800 F2F 93% of Registered Users Attended $600 Virtual Had 600 Conference Rooms Global Sales Meeting 8,200 Participated in $4,300 F2F Group Chat Rooms $437 Virtual Saved Equipment Used 334,000 Hours in Travel Time InXpo Virtual Event Platform 211,000,000 Air Miles Cisco TV 84,400 Tons Carbon Emissions WebEx TelePresence
  • 41.
    “Virtual gives great ROI because it is 1/10 th the cost with 10x the return.” Up
  • 42.
    Offered Attendees Online Learning MedCo Health Solutions, Inc. Live Chat Virtual Event Results Discussion Forums 800 Virtual Attendees Virtual Exhibit Booths Downloadable Collateral Saved MedCo $1,000,000 Live Sessions On-Demand Sessions
  • 43.
    Social Media Used to Promote Event Twitter GE Healthcare Facebook Virtual Tradeshow Results Banner Advertising Google AdWords 4,000 Virtual Attendees Website Attendees spent an average of 1.5 hour Email Contest among Employees at booth Had 15 taped demonstrations 15 Day Virtual Show Mulligan Management Group, LLC www.mulliganmanagementgroup.com January 27, 2013 43
  • 44.
    What are theMyths Around Hybrid Events? Up
  • 45.
  • 46.
    Myth #1: CannibalizeMy Audience X X X X X Up
  • 47.
    EXTENDS AUDIENCE REACH APA:1900 in person, 1885 virtually Only a 7% audience crossover Up
  • 48.
    Equipwomen - 3,400Sydney-1,000 Online Up
  • 49.
    Myth #2: CannibalizeSponsors/Exhibitors X X X Up
  • 50.
    72% Of ExhibitorsFind Virtual Valuable Up
  • 51.
    Live + Virtual = More Participants Extended Global Reach Up
  • 52.
    GE Healthcare –Virtual Exhibit Up
  • 53.
    GE Healthcare –Virtual Exhibit @ RSNA 2009 Identical to physical booth with 3D renderings Up
  • 54.
    GE Healthcare –Virtual Exhibit @ RSNA 2009 Identical to physical booth with 3D renderings Visitors: In Person 10,000 - Virtual 5,000 “This is all about connecting customers to specific GE people“ – GE Healthcare Up
  • 55.
    Myth #3: Co$t$Too Much Up
  • 56.
    Social Media Video Livestreaming Up
  • 57.
    Myth #4: Onlyfor Technically Savvy Up
  • 58.
    Myth #5: Notas Good as Face to Face VIRTUAL AUGMENTS & FACILITATES F2F Up
  • 59.
    “Web video and teleconferencing have their role, but the executives in the survey do not expect them to make the need for face-to-face meetings obsolete. Rather, many see the ideal as a mix of face-to-face and technology-enabled meetings and conferences. - Forbes Up
  • 60.
    BONUS MYTH: NoOne is Doing IT 96% of respondents already using virtual events and meeting solutions Source: CWT Travel Institute, “Meetings & Events: Where Savings Meet Success”: August 2010 Up
  • 61.
    Dispel the Myths DISPELLTHE MYTHS: VIRTUAL Expands and extends reach of audiences Expands and extends reach for exhibitor Can easily be added at minimal cost And is for everyone Augments and facilitates face-to-face Is already being used by your clients Up
  • 62.
  • 63.
  • 64.
  • 65.
  • 66.
  • 67.
  • 68.
  • 69.
    ATEM Television StudioConnection Diagram Example Workflow *ATEM 1 M/E Shown Up
  • 70.
  • 71.
  • 72.
  • 73.
  • 74.
  • 81.
    Are You Ignoringa $18 Billion Opportunity? Up
  • 82.