HXR 2016: Designing to Support Mental Health -Scott R. Cousino, myStrength

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myStrength provides evidence-based, self-help resources to improve access to care, outcomes, and lower costs. It offers cognitive behavioral therapy, mindfulness, and other evidence-based models through easy-to-use web and mobile applications available in English and Spanish. The resources have been adopted by over 100 payers and providers to address challenges of increased access, engagement, and improved health.

Healthcare

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myStrength: evidence-
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resources offering
providers the ability to
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© 2016 myStrength, Inc. All rights reserved.
• Cognitive Behavioral
Therapy
• Mindfulness
• Positive Psychology
• Motivational
Interviewing
• Behavioral Activation
Evidence-based
Psychotherapy
Models
Wellness, Spiritual
and Inspirational
Resources
Accessible and
Easy-to-Use
Applications
• Web and Mobile
• Literacy
• Spanish
• SMI Applications

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Broad Adoption
Carolinas
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and Providers

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Addressing Payer/Provider Challenges
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myStrength technology
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providing effective,
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Billy West,
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per week
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symptoms indicating Clinical
Depression show reliable
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I think myStrength is the next
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This document discusses the volunteer program at SaTH (Shrewsbury and Telford Hospital NHS Trust) and strategies for growing and supporting volunteers. It outlines that SaTH has grown its public volunteer program from 34 to over 500 volunteers through various schemes, including young volunteers aged 16-18, staff volunteers, and "Making a Difference Days" for local businesses and schools. The benefits of volunteering are described for both individuals and the Trust, and best practices are shared for recruiting, training, and retaining volunteers to add value while meeting service needs in a flexible way.

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The webinar discussed key challenges faced by physicians today, including high rates of burnout and feelings that external factors detract from care quality. Only 14% of physicians view the future of the profession positively. Physicians are looking for referral tools that promote confidence, easy scheduling, timely updates, and simple assistance. Assessing unique local needs through surveys, feedback, and experience research can help tailor support for referring physicians. Understanding decision factors is important for strengthening advocacy and engagement.

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Effective care management is essential during the first 30 days after discharge to prevent unnecessary readmission and associated costs. Care managers can follow a 10-step readmission reduction program to help patients stay on track with recovery and avoid acute care: 1. Call the patient within two days of discharge. 2. Assess the patient’s self-care capacity. 3. Frontload homecare and ensure patient 'touches', if appropriate. 4. Conduct a home safety evaluation. 5. Order and install durable medical equipment prior to discharge. 6. Order an emergency alert/medication reminder system and preprogram important phone numbers on patient’s phone. 7. Implement fall prevention program, intervention, and education. 8. Provide in-home education on new diagnoses or unmanaged chronic conditions. 9. Connect the patient with community resources. 10. Establish a best practice for follow-up phone calls after discharge.

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1. 1©2016 myStrength, Inc. All rights reserved. myStrength: evidence- based, self-help resources offering providers the ability to meet consumer demand, extend access, improve outcomes and lower cost of care.

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