Humanizing Online Learning

Except where otherwise noted, content in this presentation is licensed by Michelle Pacansky-Brock under a Creative Commons-Attribution-Non Commercial 4.0 License.
Michelle Pacansky-Brock
brocansky@gmail.com
@brocansky
tiny.cc/human-lmu

Slides by Michelle Pacansky-Brock CC-BY-NC

TechnologyContent
Personal Pedagogy
Adapted with permission from the work of Rena Palloff (2014).
What do online faculty want help with?

TechnologyContent
Personal Pedagogy
Visitor
Novice
ApprenticeInsider
Master
Adapted with permission from the work of Rena Palloff (2014).

1
2
3
Online Teaching Preparation Program (OTPP)

““I am heartened by the approach of starting first
with humanizing the online experience. It helped
alleviate my major fears about teaching online …
[and] see that there are tools and strategies and
people who care about the topic. I see the
possibilities so much better now.”
- CI Faculty Member

““I have a much clearer idea of how to foster authentic
interactions in an online learning environment and why
humanizing online classes is so important. I am
enthusiastic about what can be achieved in online
teaching and also about how what I’ve learned shapes
my understanding of face-to-face teaching.”
- CI Faculty Member

““I think this is a must take course
for faculty who plan to teach online
OR who think online learning is
nothing more than a glorified
correspondence school.”
- CI Faculty Member

AFFECTIVECOGNITIVE
LEARNING DOMAINS
(Anderson & Krathwohl, 2001; Krathwohl, Bloom, & Masia, 1964).

Universal
Learning
Design for
Representation
Expression
Engagement
(UDL)
multiple means of
Slides by Michelle Pacansky-Brock CC-BY

presence
instructor
1 "
Savery, (2005).
' '
#tilttip14

2
' "
(Garrison, 1997, p. 6)
presence issocial
'
' (Tu, 2000, p. 1662)
" ' ' (Picciano, 2002)
'
(Whiteman, 2002, p. 6)

student satisfaction
(Gunawardena & Zittle, 1997; Rovai & Barnum, 2003)
interaction
(Tu, 2000; Stein & Wanstreet, 2003)
depth of learning
(Picciano, 2002; Richardson & Swan, 2003;
Rovai & Barnum, 2003)
social
presence
2

How do you humanize an
online class?

http://tiny.cc/howtohumanizeSlides by Michelle Pacansky-Brock CC-BY-NC

Course
Design
Facilitation
● presence
● empathy
● awareness
● choice
● challenge
● control
● collaboration
● constructing meaning
● consequences
(Wang & Han, 2001)

Don’t be a robot.
PRESENCE
Photo by Thomas Hawk CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC

What is it that makes an online class
feel more human?
Take note of the themes as you listen.

EMPATHY
Photo by Christian Bernal CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC

Don’t be a robot.
PRESENCE
Photo by Christian Bernal CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC
Empathy is feeling
with people.
•See the world as others see it
•Be non-judgmental
• Understand the feelings of others
• Communicate our understanding of
that person’s feelings
Wiseman, T. (1996), A concept analysis of empathy. Journal of Advanced Nursing, 23: 1162–1167. doi: 10.1046/j.
1365-2648.1996.12213.x

vulnerability
empathy
Photo by Sergiu Bocioiu CC-BY-NC Slides by Michelle Pacansky-Brock CC-BY-NC

When we start losing our tolerance for
vulnerability, uncertainty, for risk-taking —
we move away from the things we need
and crave the most like joy and love and
belonging, trust, empathy, creativity.”
-Brené Brown

AWARENESS
Know your students’ needs.
Photo by Christian Bernal CC-BY-NC-ND

Tell stories.
Photo by neliO. CC-BY-NC-ND Slides by Michelle Pacansky-Brock CC-BY-NC

Stephens, G. J., Silbert, L. J., & Hasson, U. (2010). Speaker-listener neural coupling underlies successful communication. Proceedings of the
National Academy of Sciences in the United States of America, 107(32), 14425-14430. doi: 10.1073/pnas.1008662107

Stephens, G. J., Silbert, L. J., & Hasson, U. (2010). Speaker-listener neural coupling underlies successful communication. Proceedings of the
National Academy of Sciences in the United States of America, 107(32), 14425-14430. doi: 10.1073/pnas.1008662107
neural
coupling

Make it visual.
Photo by David Martin. CC-BY-NC-SA Slides by Michelle Pacansky-Brock CC-BY-NC

CC-BY Gustavo Devito
Embrace the
power of the
human voice.

- online student
(Pacansky-Brock, 2014.)

Based on anonymous student surveys conducted by Michelle Pacansky-Brock. All students were enrolled in a fully online History of Photography community college class.
Learning Out LoudLearning Out Loud
Makes me feel
connected to
my peers.
n=109
86%
Listening to peers
increased my ability to
reach the learning objectives.
95%
n=82
When I spoke, I
remembered the
information better.
83%
n=82

“Listening gave me a better
understanding of the material. …you
could actually hear the passion in the
speakers’ voices.…”
-online student

“…we got to know each other better. I
actually recognized a classmate at my
children's Taekwondo class because of
the sound of her voice!”
-online student

Learning Out Loud
“Having to … speak and …directly
engage a fellow student through voice
makes you feel a part of an actual class.”
Learning Out Loud
-online student

“…it made me re-evaluate my answers. Mostly
because I didn't want to sound like I had no
idea what I was talking about. …being able to
speak … my ideas made me feel like I could …
explain the material better.”

“I found ... that I would ... unearth more
thoughts … as I spoke them out loud while
looking at the content, as opposed to
looking at the content, forming an opinion,
then looking at my text as I wrote it.”

Digital Storytelling

Slides by Michelle Pacansky-Brock CC-BY https://youtu.be/g7Ag_4qp6xM

High-Energy Course Bumper
https://youtu.be/zD5kFbwXhFU

A humanized
syllabus!
tiny.cc/humanized-syllabus

Made on an iPad with Adobe Voice
https://voice.adobe.com/a/OVLp3

Photo%by%Giulio%Menna%0%Crea3ve%Commons%A8ribu3on0NonCommercial0ShareAlike%License%%h8p://www.ﬂickr.com/photos/35694389@N02% Created%with%Haiku%Deck%

Photo%by%Design%By%Zouny%1%Crea5ve%Commons%A9ribu5on%License%%h9p://www.ﬂickr.com/photos/47440581@N07% Created%with%Haiku%Deck%

Photo by Leo Reynolds. CC-BY-NC-SA

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Humanizing Online Learning

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