Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. It can lead to poor health and injury. The three stages of stress are: 1. Alarm - characterized by increased heart rate, sweating, and fast breathing 2. Resistance - reduced energy levels, exhaustion, anxiety, forgetfulness 3. Exhaustion - loss of mental equilibrium and extreme health complications like heart disease Causes of job stress include high/low workloads, lack of control, weak management, and poor work environment. The consequences are psychological (depression), physiological (health issues), behavioral (smoking more), and