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HUMAN RESOURCE MANAGEMENT 
The Public Sector 
Eliud Bundi Ondara 
MPA Student 
University of Nairobi
Contents 
Introduction 
Human Resource Planning (HRP) 
Job Analysis and Design 
Acquiring Human Resource 
Human Resource Development 
Performance Assessment And Management 
Compensation and Reward System
Introduction 
What is HRM? 
Why HRM important in 21st Century? 
Evolution and Development of HRM
What is HRM? 
There are many definitions that have been advanced on HRM. 
The process of acquiring, procuring, developing and maintaining 
people in the organization. 
An organization can not function as buildings, machines and 
inventories without people. 
HRM is a management function
Evolution of HRM - Stages
Evolution of HRM - Stages
Why HRM is important in the 21st Century 
Create meaningful jobs for organizations. 
Maintaining the right mix of people in an organization. 
Provide organization structure for employee effectiveness. 
Creating an positive work environment. 
Help develop and retain effective employees. 
Manage change and succession. 
Enhance employee and stakeholders collaboration.
Human Resource Planning 
Definition 
Importance HRP 
Process of HRP
Human Resource Planning 
Process of analyzing and identifying organization’s employee 
needs to achieve its goals. 
Availability of human resource for achieving the organization’s 
objectives. 
It involves forecasting the organization’s future HR needs. 
Ensuring supply of the right number and kind of people.
Why is HRP important? 
Assesses the future personnel needs 
Helps organization prepare for change 
Creates high talented personnel 
Protects weaker sections of the organization 
Provides foundations for personnel functions 
Matches demand with supply 
Maximize the use HR and ensure ongoing development.
HRP process 
Consider the annual economic sector growth for a period 
Review the labour stock in the base year 
Translate the annual economic growth in terms of labour needs 
Consider the attrition rate 
Consider number of people leaving school 
Monitor unemployment rate 
Fill the gaps between supply and demand
Job Analysis and Design 
Definition 
Importance 
Steps of Job analysis and Design
Job Analysis and Design - Definitions 
Job analysis 
The process of analysing and listing the tasks that are included in 
the job. 
All the steps taken to perform the different tasks; and 
All the requirements the respective tasks put upon the jobholder 
It provides the basis for Job description – what the job holder does.
Importance of Job analysis 
It determines: 
 Duties, skills and abilities required for a job. 
Relationship to other jobs 
Conditions under which work is performed 
The kind of person required 
Materials and equipment requirements.
Job Design 
Describes the contents, methods and relationships of jobs. 
The process is based on an analysis of the way in which work 
needs to be organized. 
Job design has to start from work requirements because that is 
why the job exists. 
It also aims to fulfill the social responsibilities of the organization 
to the people who work.
Sources of information 
Employees – line managers, job holders 
Job Incumbents 
Human resource Manuals 
Other organizations
Acquiring Human Resource 
Employees recruitment and Selection 
Employee Selection process 
Equal Employment Opportunity
Employee Recruitments and selection 
Recruitment - the process of identifying and engaging the 
people the organization needs. 
Selection - that process concerned with deciding which 
applicants or candidates should be appointed to a job. 
The art of discovering and procuring potential applicants.
Steps to Recruitment and selection 
Organization analysis on needs. 
Defining requirements. 
Planning recruitment campaigns. 
Attracting candidates. 
Selecting candidates – shortlisting, interviewing.
Selection? 
Interviewing 
– Individual (face to face). 
– Interview panel 
– Selection board 
Ability test 
– Published, standardized test (Intelligence tests, aptitude tests & 
Personality Tests ) 
Assessment centres 
– Run by professionals with standardized multiple assessment techniques
Legal Framework 
– The Employment Act 1980 & 1982 
– The Trade Union Act 1984 
– The Wages Act 1986 
– The Employment
Employee Relations 
Meaning and importance 
Trade unions
Employee relations 
The relationship that exists between employers and employees, 
and 
How they work together to determine the level of pay and 
working conditions. 
The aim of ER is to achieve an optimum working relationship 
between the employees of an organisation and management.
Structure of Employee relations 
Employees 
ER 
Trade Unions 
Employers 
Employer 
Associations 
Government
Employee relations issues 
Job classifications 
Award conditions 
Leave entitlements 
Unfair dismissal 
Anti-discrimination 
Dispute resolution 
Contract provisions
Trade Unions 
Union is a group of workers who have come together to make 
collective decisions 
Trade unions are formed to protect and promote the interests of 
their members. 
Their elected leaders negotiate with their employer over: 
• Wages 
• Working conditions and hours 
• Safety and Health 
• Other benefits
HRM Challenges in Public sector
Challenges 
Friendships and relations – nepotism, favouritism, bribery 
Failure to follow procedures – cost implications 
Choosy employees – refusal to work in some parts of the country 
Competition – between the public and private sector 
Lack of ICTs to manage the HR precesses
Questions?

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Human resource management

  • 1. HUMAN RESOURCE MANAGEMENT The Public Sector Eliud Bundi Ondara MPA Student University of Nairobi
  • 2. Contents Introduction Human Resource Planning (HRP) Job Analysis and Design Acquiring Human Resource Human Resource Development Performance Assessment And Management Compensation and Reward System
  • 3. Introduction What is HRM? Why HRM important in 21st Century? Evolution and Development of HRM
  • 4. What is HRM? There are many definitions that have been advanced on HRM. The process of acquiring, procuring, developing and maintaining people in the organization. An organization can not function as buildings, machines and inventories without people. HRM is a management function
  • 5. Evolution of HRM - Stages
  • 6. Evolution of HRM - Stages
  • 7. Why HRM is important in the 21st Century Create meaningful jobs for organizations. Maintaining the right mix of people in an organization. Provide organization structure for employee effectiveness. Creating an positive work environment. Help develop and retain effective employees. Manage change and succession. Enhance employee and stakeholders collaboration.
  • 8. Human Resource Planning Definition Importance HRP Process of HRP
  • 9. Human Resource Planning Process of analyzing and identifying organization’s employee needs to achieve its goals. Availability of human resource for achieving the organization’s objectives. It involves forecasting the organization’s future HR needs. Ensuring supply of the right number and kind of people.
  • 10. Why is HRP important? Assesses the future personnel needs Helps organization prepare for change Creates high talented personnel Protects weaker sections of the organization Provides foundations for personnel functions Matches demand with supply Maximize the use HR and ensure ongoing development.
  • 11. HRP process Consider the annual economic sector growth for a period Review the labour stock in the base year Translate the annual economic growth in terms of labour needs Consider the attrition rate Consider number of people leaving school Monitor unemployment rate Fill the gaps between supply and demand
  • 12. Job Analysis and Design Definition Importance Steps of Job analysis and Design
  • 13. Job Analysis and Design - Definitions Job analysis The process of analysing and listing the tasks that are included in the job. All the steps taken to perform the different tasks; and All the requirements the respective tasks put upon the jobholder It provides the basis for Job description – what the job holder does.
  • 14. Importance of Job analysis It determines:  Duties, skills and abilities required for a job. Relationship to other jobs Conditions under which work is performed The kind of person required Materials and equipment requirements.
  • 15. Job Design Describes the contents, methods and relationships of jobs. The process is based on an analysis of the way in which work needs to be organized. Job design has to start from work requirements because that is why the job exists. It also aims to fulfill the social responsibilities of the organization to the people who work.
  • 16. Sources of information Employees – line managers, job holders Job Incumbents Human resource Manuals Other organizations
  • 17. Acquiring Human Resource Employees recruitment and Selection Employee Selection process Equal Employment Opportunity
  • 18. Employee Recruitments and selection Recruitment - the process of identifying and engaging the people the organization needs. Selection - that process concerned with deciding which applicants or candidates should be appointed to a job. The art of discovering and procuring potential applicants.
  • 19. Steps to Recruitment and selection Organization analysis on needs. Defining requirements. Planning recruitment campaigns. Attracting candidates. Selecting candidates – shortlisting, interviewing.
  • 20. Selection? Interviewing – Individual (face to face). – Interview panel – Selection board Ability test – Published, standardized test (Intelligence tests, aptitude tests & Personality Tests ) Assessment centres – Run by professionals with standardized multiple assessment techniques
  • 21. Legal Framework – The Employment Act 1980 & 1982 – The Trade Union Act 1984 – The Wages Act 1986 – The Employment
  • 22. Employee Relations Meaning and importance Trade unions
  • 23. Employee relations The relationship that exists between employers and employees, and How they work together to determine the level of pay and working conditions. The aim of ER is to achieve an optimum working relationship between the employees of an organisation and management.
  • 24. Structure of Employee relations Employees ER Trade Unions Employers Employer Associations Government
  • 25. Employee relations issues Job classifications Award conditions Leave entitlements Unfair dismissal Anti-discrimination Dispute resolution Contract provisions
  • 26. Trade Unions Union is a group of workers who have come together to make collective decisions Trade unions are formed to protect and promote the interests of their members. Their elected leaders negotiate with their employer over: • Wages • Working conditions and hours • Safety and Health • Other benefits
  • 27. HRM Challenges in Public sector
  • 28. Challenges Friendships and relations – nepotism, favouritism, bribery Failure to follow procedures – cost implications Choosy employees – refusal to work in some parts of the country Competition – between the public and private sector Lack of ICTs to manage the HR precesses