Etoquette ba 381_presentation_use_this_oneShaolins Prem
Etiquette refers to socially acceptable behaviors and standards among professionals. However, etiquette varies significantly across cultures. The document discusses etiquette in global business contexts and provides examples of cultural norms in countries like France, Brazil, India, and Japan. Key differences highlighted include appropriate greetings, gift-giving practices, dining etiquette, views on punctuality, and norms around appearance and communication styles. Understanding cultural diversity and nuances is critical for successful international business dealings.
Etoquette ba 381_presentation_use_this_oneAskhad Sabirov
Etiquette refers to socially acceptable behaviors and practices regarding professional interactions. However, etiquette varies significantly across cultures. The document discusses key aspects of business etiquette in four countries - France, Brazil, India, and Japan. In France, business attire is conservative, eye contact and handshakes are important, and meals are long social affairs. In Brazil, punctuality is more relaxed, gift-giving is optional, and casual clothing is more formal. In India, indirect communication is preferred to direct "no", and decisions take time. In Japan, conservative dress, prompt arrival, and the meishi card exchange precede business discussions. Cultural awareness of practices like these is important for global business success.
The document discusses the importance of protocol and etiquette, especially in international relations and business. It provides examples of cultural norms and expectations around greetings, gifts, seating arrangements, and other aspects of etiquette in various world regions, including Latin America, the Middle East, Russia, India, the Mediterranean, and Nordic countries. Following proper protocol can help smooth interactions and build relationships, while breaching protocol risks giving offense.
Global Business Etiquette
This document discusses etiquette considerations for conducting business globally. It begins with an overview of etiquette and how behaviors have different meanings across cultures. The rest of the document focuses on etiquette practices in four countries: France, Brazil, India, and Japan. For each location, it provides 3 key points about business etiquette norms related to appearance, behavior, communication, and cultural practices to be aware of when interacting with professionals in that region. The goal is to educate about diversity in cultural expectations to smooth international business interactions.
Intercultural communication saudi arabia, japan and brazildragon888
This document provides information on cultural norms related to communication styles and interpersonal interactions in Saudi Arabia, Japan, and Brazil. For each country, it outlines norms around use of silence, eye contact, touching, space/privacy, and dos and don'ts. Some key points include: in Saudi Arabia, silence is used for contemplation and eye contact indicates respect; in Japan, silence is a virtue and too much eye contact is uncomfortable; in Brazil, touching is common as a greeting and Brazilians openly display emotions. The document aims to highlight cultural differences to help with intercultural interactions.
This document provides etiquette tips for various business situations including meetings, correspondence, social events, and the office. Some key points covered are:
- Making a good first impression within the first 30 seconds through appearance, behavior, and communication.
- Business card etiquette such as asking before offering your card, presenting it face up, and being selective about distributing cards.
- Meeting etiquette including arriving on time, letting the host seat guests, and not offering to pay the bill.
- Table manners dos and don'ts for meals like waiting to start until all are served and avoiding phone calls or personal grooming at the table.
- Networking tips for cocktail parties such as determining a strategy, greeting newcom
India has a patriarchal society that values males over females. Marriages are traditionally arranged by parents. Business meetings in India require flexibility, conservative attire, and an emphasis on building personal relationships over time. Decisions are made slowly and hierarchy is strictly followed in the workplace. Indians prefer an autocratic management style with high power distance.
Etoquette ba 381_presentation_use_this_oneShaolins Prem
Etiquette refers to socially acceptable behaviors and standards among professionals. However, etiquette varies significantly across cultures. The document discusses etiquette in global business contexts and provides examples of cultural norms in countries like France, Brazil, India, and Japan. Key differences highlighted include appropriate greetings, gift-giving practices, dining etiquette, views on punctuality, and norms around appearance and communication styles. Understanding cultural diversity and nuances is critical for successful international business dealings.
Etoquette ba 381_presentation_use_this_oneAskhad Sabirov
Etiquette refers to socially acceptable behaviors and practices regarding professional interactions. However, etiquette varies significantly across cultures. The document discusses key aspects of business etiquette in four countries - France, Brazil, India, and Japan. In France, business attire is conservative, eye contact and handshakes are important, and meals are long social affairs. In Brazil, punctuality is more relaxed, gift-giving is optional, and casual clothing is more formal. In India, indirect communication is preferred to direct "no", and decisions take time. In Japan, conservative dress, prompt arrival, and the meishi card exchange precede business discussions. Cultural awareness of practices like these is important for global business success.
The document discusses the importance of protocol and etiquette, especially in international relations and business. It provides examples of cultural norms and expectations around greetings, gifts, seating arrangements, and other aspects of etiquette in various world regions, including Latin America, the Middle East, Russia, India, the Mediterranean, and Nordic countries. Following proper protocol can help smooth interactions and build relationships, while breaching protocol risks giving offense.
Global Business Etiquette
This document discusses etiquette considerations for conducting business globally. It begins with an overview of etiquette and how behaviors have different meanings across cultures. The rest of the document focuses on etiquette practices in four countries: France, Brazil, India, and Japan. For each location, it provides 3 key points about business etiquette norms related to appearance, behavior, communication, and cultural practices to be aware of when interacting with professionals in that region. The goal is to educate about diversity in cultural expectations to smooth international business interactions.
Intercultural communication saudi arabia, japan and brazildragon888
This document provides information on cultural norms related to communication styles and interpersonal interactions in Saudi Arabia, Japan, and Brazil. For each country, it outlines norms around use of silence, eye contact, touching, space/privacy, and dos and don'ts. Some key points include: in Saudi Arabia, silence is used for contemplation and eye contact indicates respect; in Japan, silence is a virtue and too much eye contact is uncomfortable; in Brazil, touching is common as a greeting and Brazilians openly display emotions. The document aims to highlight cultural differences to help with intercultural interactions.
This document provides etiquette tips for various business situations including meetings, correspondence, social events, and the office. Some key points covered are:
- Making a good first impression within the first 30 seconds through appearance, behavior, and communication.
- Business card etiquette such as asking before offering your card, presenting it face up, and being selective about distributing cards.
- Meeting etiquette including arriving on time, letting the host seat guests, and not offering to pay the bill.
- Table manners dos and don'ts for meals like waiting to start until all are served and avoiding phone calls or personal grooming at the table.
- Networking tips for cocktail parties such as determining a strategy, greeting newcom
India has a patriarchal society that values males over females. Marriages are traditionally arranged by parents. Business meetings in India require flexibility, conservative attire, and an emphasis on building personal relationships over time. Decisions are made slowly and hierarchy is strictly followed in the workplace. Indians prefer an autocratic management style with high power distance.
The document provides etiquette guidelines for business interactions in India. It discusses greeting etiquette such as folding hands and saying "Namaste", gift giving customs like avoiding certain materials, and communication norms like maintaining personal space and not direct eye contact. Business meeting etiquette is also outlined, emphasizing punctuality, flexibility, and relationship building. Negotiating should be non-confrontational and decisions are made slowly through consensus building.
This document provides information and guidelines regarding diplomatic protocol and etiquette. It discusses what diplomatic protocol refers to, proper greetings, introductions, receiving guests, dress code, sitting postures, attending lunches/dinners, speech guidelines, and dos and don'ts. The key points are that diplomatic protocol outlines proper etiquette and respect when dealing with foreign officials, and there are established rules for greetings, seating arrangements, attire, table manners, and interactions to ensure courtesy is shown.
The document provides information on Chinese business etiquette and cultural customs, including the importance of concepts like "saving face", following hierarchical order, properly exchanging business cards, the preference for building consensus over quick decisions, and correct etiquette for dining meetings such as elaborate seating arrangements and not beginning the meal before the host. Proper respect for rank, seniority, and avoiding loss of face are paramount in Chinese culture.
Researching cultural norms, business practices, and etiquette is important when visiting Brazil, Greece, and India. Key areas to research include greetings, meetings, dress code, gender roles, and taboo topics. It is best to learn some of the local language and make appointments well in advance. Building trust and respect through social interactions is emphasized over immediate business discussions. Maintaining conservative dress and showing deference to elders and those of higher status is advised.
The document discusses various aspects of etiquette including:
- Definitions of etiquette as the established forms, manners, and ceremonies in social relations.
- Where etiquette is required such as personal, family, home, schools, offices, and socially.
- Why etiquette is required including for careers, building relationships, and differentiating oneself.
- Types of etiquette including personal etiquette regarding dress, hygiene, and behavior, office etiquette, dining etiquette, hotel etiquette, and etiquette for parties and travel.
- Factors that influence etiquette like upbringing, education, and personal habits and characteristics.
Etiquette refers to codes of behavior and manners that help navigate social situations. It is important to be aware of etiquette in public places, at meals, and online. Some key points of etiquette include using indoor voices in public, avoiding disruptive behavior, practicing good table manners when eating, and treating people with respect both in person and online. Developing strong etiquette skills helps people feel confident and comfortable in new social situations.
Social etiquette and protocols provide guidelines for proper behavior in various contexts such as diplomacy, dining, and social interactions. Protocols specify acceptable conduct between states and diplomats, while etiquette refers to social rules within a group or society. Etiquette aims to minimize conflicts and differs across cultures. Examples of etiquette rules include using polite language, showing consideration for others, and following dining etiquette like placing the napkin on one's lap and using cutlery properly. Contexts with their own etiquette guidelines include social interactions, business meetings, and cross-cultural exchanges. Understanding etiquette helps create a positive impression and smooth social experiences.
The document provides an overview of cultural etiquette and customs in Iran. It discusses the concepts of ta'arof (polite refusal), appropriate greetings that differ by gender, conservative dress norms, importance of punctuality in meetings but allowing for delays, gift giving customs, dining etiquette such as always eating with the right hand and not leaving food on the plate, and religious etiquette like removing shoes before entering prayer areas of mosques. Business customs emphasize building strong personal relationships, seeing negotiation as integral to deals, and gaining trust over time.
Singapore has four official languages: English, Malay, Mandarin, and Tamil. [1] Verbal communication in Singapore is generally direct and respectful, using titles like "Mr." or "Ms." and speaking clearly. [2] Nonverbal communication like eye contact and greetings also demonstrate respect through behaviors like brief eye contact and presenting business cards with two hands. [3] Business entertainment usually occurs in restaurants, with the host ordering food and assigning seating. Guests should wait to be seated and always compliment the food.
Etiquette is defined as the conventions or rules specifying appropriate and acceptable social behavior. The document discusses etiquette in various contexts such as personal etiquette, family etiquette, office etiquette, dining etiquette, and hotel etiquette. It provides guidelines on topics like manners, appropriate dress codes, table settings, phone and email etiquette, gift-giving etiques, and more. The document aims to educate readers on social etiquette norms and conventions to improve their social skills and interactions.
The document outlines an etiquette workshop that will cover proper etiquette for professional luncheons and dinners. The workshop will teach attendees how to network effectively, demonstrate proper table manners, understand place settings and utensil use, engage in polite conversation, and research employers to get the most from professional meals. The workshop will include presentations on these topics as well as hands-on demonstrations and opportunities to practice skills like holding utensils correctly and making small talk. Contact information is provided for the career services directors organizing the event.
A presentation in Supply Chain Young Talent Road Show 2012 in Ho Chi Minh City, Vietnam
Presenter: Mr. Banabas Chiang, Consultant/Trainer, Barnyard Consultancy
The document discusses social etiquette and diversity. It provides tips for proper greetings including introductions and handshakes. It emphasizes the importance of remembering names. It also discusses showing respect for different cultures, such as appropriate gestures and customs in Asian, European, African, Middle Eastern, South American, and other cultures. The document stresses being sensitive to differences in gender, sexual orientation, physical abilities, and promoting inclusion and avoiding stereotypes or generalizations. Finally, it offers guidelines for polite dining etiquette.
Understanding and working with Indians is a topic by itself. Here is a presentation talks about cultural awareness one should build for working with Indians.
Located in East Asia, China is the world's most populous country with over 1.3 billion people. It has a land area of 9.6 million square kilometers and borders 15 countries. China has over 5,400 islands in its territory and brought its poverty rate down from 53% in 1981 to 8% by 2001. It is now the third largest importer and second largest exporter in the world.
This document discusses various social etiquettes for different situations. It begins by defining etiquette and distinguishing it from manners. It then explains the importance of etiquettes in daily life. The document outlines dos and don'ts as well as specific etiquettes for dining, the office, power dressing, workspace, cubicles, telephone use, and voicemail. Examples of etiquette include speaking softly near others, thanking waiters politely, dressing appropriately for the office, respecting others' workspaces, playing music quietly, answering calls promptly, and keeping voicemail messages short and simple. The document provides guidelines for polite and respectful behavior in social and professional settings.
Reading Comprehension Chapter 6: Texts and AnswersJamalkaid
The document discusses polite business etiquette in different cultures and situations. It provides tips on greetings, introductions, personal space, and other etiquette considerations in countries like Australia, Brazil, South Korea, and Turkey. For example, in Australia one should maintain an arm's length of personal space, while Brazilians often stand close and touch each other's arms during conversations. The document emphasizes the importance of being aware of cultural norms to avoid faux pas when interacting with others in business and professional settings abroad.
This document provides information about cross-cultural training for conducting business in South Korea. It includes sections on greetings and addressing others properly, the importance of body language and punctuality, and dining etiquette. Key points are that Koreans prefer to bow when greeting others, maintain an arm's length of personal space, avoid direct eye contact with elders, and be punctual as it demonstrates respect. Dining etiquette requires following protocols for who is served first and not placing chopsticks in certain ways. The document also discusses the significance of colors important to Korean culture and flags.
This document is essentially created to understand the different behaviours of Indian Bosses in different situations.
There are thousands of international corporations operating in India and more than a million Indian expats working around the world in managerial positions.
Sooner or later, there can be a situation where you start reporting to one. So, it is important to understand “Do’s and Don’ts” with your Indian Boss.
This document helps you to understand the key cultural and behavioural aspects of typical Indian Bosses.
Business etiquette involves following social norms and conventions to make a good impression in professional settings. It includes proper introductions, appearance, communication techniques, and etiquette for meetings and dining. Introductions should mention higher authorities first and include eye contact and a firm handshake. Dress and grooming should be simple but classy. Emails should be concise and use proper grammar, while phone calls involve listening carefully and identifying yourself. Meeting etiquette involves thanking attendees, avoiding distractions, and setting an agenda. Observance of business etiquette helps one be confident, exhibit professionalism, and develop successful relationships and opportunities.
This document provides guidance on etiquette and best practices for hosting Chinese business meetings. Some key points include:
- Prepare culturally appropriate refreshments and seating arrangements. Bring an interpreter fluent in the local Chinese dialect.
- Exchange business cards respectfully and remember to use formal titles and surnames when addressing Chinese counterparts. Save face by avoiding embarrassment.
- Meetings should establish trust and relationships before discussing business. Present benefits after addressing concerns. Thank all participants.
- Multiple meetings over long periods may be needed before closing deals. Understanding Chinese laws on joint ventures is important. Proper attire and etiquette shows respect for Chinese customs.
The document provides etiquette guidelines for business interactions in India. It discusses greeting etiquette such as folding hands and saying "Namaste", gift giving customs like avoiding certain materials, and communication norms like maintaining personal space and not direct eye contact. Business meeting etiquette is also outlined, emphasizing punctuality, flexibility, and relationship building. Negotiating should be non-confrontational and decisions are made slowly through consensus building.
This document provides information and guidelines regarding diplomatic protocol and etiquette. It discusses what diplomatic protocol refers to, proper greetings, introductions, receiving guests, dress code, sitting postures, attending lunches/dinners, speech guidelines, and dos and don'ts. The key points are that diplomatic protocol outlines proper etiquette and respect when dealing with foreign officials, and there are established rules for greetings, seating arrangements, attire, table manners, and interactions to ensure courtesy is shown.
The document provides information on Chinese business etiquette and cultural customs, including the importance of concepts like "saving face", following hierarchical order, properly exchanging business cards, the preference for building consensus over quick decisions, and correct etiquette for dining meetings such as elaborate seating arrangements and not beginning the meal before the host. Proper respect for rank, seniority, and avoiding loss of face are paramount in Chinese culture.
Researching cultural norms, business practices, and etiquette is important when visiting Brazil, Greece, and India. Key areas to research include greetings, meetings, dress code, gender roles, and taboo topics. It is best to learn some of the local language and make appointments well in advance. Building trust and respect through social interactions is emphasized over immediate business discussions. Maintaining conservative dress and showing deference to elders and those of higher status is advised.
The document discusses various aspects of etiquette including:
- Definitions of etiquette as the established forms, manners, and ceremonies in social relations.
- Where etiquette is required such as personal, family, home, schools, offices, and socially.
- Why etiquette is required including for careers, building relationships, and differentiating oneself.
- Types of etiquette including personal etiquette regarding dress, hygiene, and behavior, office etiquette, dining etiquette, hotel etiquette, and etiquette for parties and travel.
- Factors that influence etiquette like upbringing, education, and personal habits and characteristics.
Etiquette refers to codes of behavior and manners that help navigate social situations. It is important to be aware of etiquette in public places, at meals, and online. Some key points of etiquette include using indoor voices in public, avoiding disruptive behavior, practicing good table manners when eating, and treating people with respect both in person and online. Developing strong etiquette skills helps people feel confident and comfortable in new social situations.
Social etiquette and protocols provide guidelines for proper behavior in various contexts such as diplomacy, dining, and social interactions. Protocols specify acceptable conduct between states and diplomats, while etiquette refers to social rules within a group or society. Etiquette aims to minimize conflicts and differs across cultures. Examples of etiquette rules include using polite language, showing consideration for others, and following dining etiquette like placing the napkin on one's lap and using cutlery properly. Contexts with their own etiquette guidelines include social interactions, business meetings, and cross-cultural exchanges. Understanding etiquette helps create a positive impression and smooth social experiences.
The document provides an overview of cultural etiquette and customs in Iran. It discusses the concepts of ta'arof (polite refusal), appropriate greetings that differ by gender, conservative dress norms, importance of punctuality in meetings but allowing for delays, gift giving customs, dining etiquette such as always eating with the right hand and not leaving food on the plate, and religious etiquette like removing shoes before entering prayer areas of mosques. Business customs emphasize building strong personal relationships, seeing negotiation as integral to deals, and gaining trust over time.
Singapore has four official languages: English, Malay, Mandarin, and Tamil. [1] Verbal communication in Singapore is generally direct and respectful, using titles like "Mr." or "Ms." and speaking clearly. [2] Nonverbal communication like eye contact and greetings also demonstrate respect through behaviors like brief eye contact and presenting business cards with two hands. [3] Business entertainment usually occurs in restaurants, with the host ordering food and assigning seating. Guests should wait to be seated and always compliment the food.
Etiquette is defined as the conventions or rules specifying appropriate and acceptable social behavior. The document discusses etiquette in various contexts such as personal etiquette, family etiquette, office etiquette, dining etiquette, and hotel etiquette. It provides guidelines on topics like manners, appropriate dress codes, table settings, phone and email etiquette, gift-giving etiques, and more. The document aims to educate readers on social etiquette norms and conventions to improve their social skills and interactions.
The document outlines an etiquette workshop that will cover proper etiquette for professional luncheons and dinners. The workshop will teach attendees how to network effectively, demonstrate proper table manners, understand place settings and utensil use, engage in polite conversation, and research employers to get the most from professional meals. The workshop will include presentations on these topics as well as hands-on demonstrations and opportunities to practice skills like holding utensils correctly and making small talk. Contact information is provided for the career services directors organizing the event.
A presentation in Supply Chain Young Talent Road Show 2012 in Ho Chi Minh City, Vietnam
Presenter: Mr. Banabas Chiang, Consultant/Trainer, Barnyard Consultancy
The document discusses social etiquette and diversity. It provides tips for proper greetings including introductions and handshakes. It emphasizes the importance of remembering names. It also discusses showing respect for different cultures, such as appropriate gestures and customs in Asian, European, African, Middle Eastern, South American, and other cultures. The document stresses being sensitive to differences in gender, sexual orientation, physical abilities, and promoting inclusion and avoiding stereotypes or generalizations. Finally, it offers guidelines for polite dining etiquette.
Understanding and working with Indians is a topic by itself. Here is a presentation talks about cultural awareness one should build for working with Indians.
Located in East Asia, China is the world's most populous country with over 1.3 billion people. It has a land area of 9.6 million square kilometers and borders 15 countries. China has over 5,400 islands in its territory and brought its poverty rate down from 53% in 1981 to 8% by 2001. It is now the third largest importer and second largest exporter in the world.
This document discusses various social etiquettes for different situations. It begins by defining etiquette and distinguishing it from manners. It then explains the importance of etiquettes in daily life. The document outlines dos and don'ts as well as specific etiquettes for dining, the office, power dressing, workspace, cubicles, telephone use, and voicemail. Examples of etiquette include speaking softly near others, thanking waiters politely, dressing appropriately for the office, respecting others' workspaces, playing music quietly, answering calls promptly, and keeping voicemail messages short and simple. The document provides guidelines for polite and respectful behavior in social and professional settings.
Reading Comprehension Chapter 6: Texts and AnswersJamalkaid
The document discusses polite business etiquette in different cultures and situations. It provides tips on greetings, introductions, personal space, and other etiquette considerations in countries like Australia, Brazil, South Korea, and Turkey. For example, in Australia one should maintain an arm's length of personal space, while Brazilians often stand close and touch each other's arms during conversations. The document emphasizes the importance of being aware of cultural norms to avoid faux pas when interacting with others in business and professional settings abroad.
This document provides information about cross-cultural training for conducting business in South Korea. It includes sections on greetings and addressing others properly, the importance of body language and punctuality, and dining etiquette. Key points are that Koreans prefer to bow when greeting others, maintain an arm's length of personal space, avoid direct eye contact with elders, and be punctual as it demonstrates respect. Dining etiquette requires following protocols for who is served first and not placing chopsticks in certain ways. The document also discusses the significance of colors important to Korean culture and flags.
This document is essentially created to understand the different behaviours of Indian Bosses in different situations.
There are thousands of international corporations operating in India and more than a million Indian expats working around the world in managerial positions.
Sooner or later, there can be a situation where you start reporting to one. So, it is important to understand “Do’s and Don’ts” with your Indian Boss.
This document helps you to understand the key cultural and behavioural aspects of typical Indian Bosses.
Business etiquette involves following social norms and conventions to make a good impression in professional settings. It includes proper introductions, appearance, communication techniques, and etiquette for meetings and dining. Introductions should mention higher authorities first and include eye contact and a firm handshake. Dress and grooming should be simple but classy. Emails should be concise and use proper grammar, while phone calls involve listening carefully and identifying yourself. Meeting etiquette involves thanking attendees, avoiding distractions, and setting an agenda. Observance of business etiquette helps one be confident, exhibit professionalism, and develop successful relationships and opportunities.
This document provides guidance on etiquette and best practices for hosting Chinese business meetings. Some key points include:
- Prepare culturally appropriate refreshments and seating arrangements. Bring an interpreter fluent in the local Chinese dialect.
- Exchange business cards respectfully and remember to use formal titles and surnames when addressing Chinese counterparts. Save face by avoiding embarrassment.
- Meetings should establish trust and relationships before discussing business. Present benefits after addressing concerns. Thank all participants.
- Multiple meetings over long periods may be needed before closing deals. Understanding Chinese laws on joint ventures is important. Proper attire and etiquette shows respect for Chinese customs.
This document discusses business etiquette and proper manners. It defines etiquette as politeness, consideration, and good behavior in social situations. Business etiquette is important as it influences both business and personal relationships. Proper etiquette includes polite greetings, introductions, conversations, dress, grooming, table manners, telephone etiquette, and more. Following etiquette rules shows professionalism and respect for others.
The document provides an overview of important business etiquettes including first impressions, handshakes, introductions, grooming, office etiquette, email etiquette, interviewing etiquette, mobile etiquette, and dining etiquette. It emphasizes that first impressions are formed quickly and are important, and covers best practices for greetings, dress, behavior, and communication in professional settings.
This document provides information about business etiquette and cultural customs in various countries and regions. It discusses appropriate behaviors and protocols for interactions, meetings, greetings, and negotiations in business settings in the United States, Germany, Brazil, and several other areas. Specific dos and don'ts are outlined relating to punctuality, formality, gift-giving, body language, and other cultural norms that should be observed to ensure respectful and successful business dealings in an internationally diverse business world.
This document outlines various etiquette guidelines for the workplace including maintaining professional boundaries, office etiquette, meeting etiquette, office romance policies, telephone etiquette, and etiquette considerations for working abroad. Key points include refraining from personal use of office supplies or emotional outbursts, dressing appropriately, being respectful of others' spaces, avoiding strong scents, following meeting schedules, prohibiting supervisor-subordinate relationships or sexual conduct at work, handling calls and complaints politely, and researching cultural norms when working in other countries. The overall message is to conduct oneself professionally at all times.
This document outlines various etiquette guidelines for the workplace including maintaining professional boundaries, office etiquette, meeting etiquette, office romance policies, telephone etiquette, and etiquette considerations for working abroad. Key points include refraining from personal use of office supplies or emotional outbursts, dressing appropriately, being respectful of others' spaces, avoiding strong scents, following meeting schedules, prohibiting supervisor-subordinate relationships or sexual conduct at work, handling calls and complaints politely, and researching cultural norms when working in other countries. The overall message is to conduct oneself professionally at all times.
Ihab Itani-Saudi Arabia Negotiation Styles and EthicsIhab Itani
- Saudi Arabia has a merchant culture focused on building relationships and bargaining skills. Respect is based on status, rank, and age.
- Communication is indirect and meetings take a long time. Negotiations are also slow and prolonged. Flexibility is expected from both sides.
- Decisions are made with the organization's welfare in mind through clear hierarchies. Personal feelings weigh more than facts. Contracts are viewed as guidelines rather than strict legal documents. Saving face and maintaining friendly relationships are crucial.
The document provides information about etiquette practices in various global business contexts. It discusses key cultural differences and norms around appearance, behavior, communication and business practices in countries such as France, Brazil, India, Japan and others. The importance of understanding these differences for successful global business interactions is emphasized. The document also includes a quiz testing knowledge of etiquette in different situations and countries.
The document discusses etiquette and professional behavior in the workplace. It provides tips for proper etiquette in areas like dress, communication, meetings, and interactions with coworkers. Maintaining good etiquette is important for building strong relationships, creating a positive work environment, and presenting a good professional image. Etiquette helps prevent misunderstandings and disrespect among colleagues. Some key points include dressing appropriately for the workplace, using polite communication, being punctual and respecting others' time and privacy, and avoiding gossip or negative behaviors.
What is Etiquette?
It is defined as "the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life." Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one.
The document discusses global business etiquette and provides examples from several countries. It begins with an overview of what etiquette means and why it is important in global business contexts. Specific cultural norms and practices are then outlined for France, Brazil, India, and Japan. In France, etiquette stems from the French word for etiquette, and business attire and meals are very formal. In Brazil, punctuality is more casual and gifts should not include purple flowers. In India, feet are considered unclean so they should not touch others, and decisions are made slowly. Finally, in Japan, conservative business attire is expected, the "OK" sign is rude, and meetings begin with bowing instead of handshakes.
This document provides an overview of etiquette considerations for conducting global business. It discusses key differences in etiquette and cultural norms across several countries, including France, Brazil, India, Japan, and others. Business etiquette can vary greatly depending on the country due to differing cultural values, customs, and expectations. Understanding these differences is important for successful international business interactions and developing cross-cultural competence. The document also includes a quiz to test knowledge of various global etiquette practices.
Professional etiquette is important for building leadership skills, career success, and maintaining good relationships. Etiquette refers to the codes of conduct and social norms that govern polite interactions. This document outlines various professional etiquettes including being respectful, avoiding gossip, maintaining good hygiene and appearance, proper introductions, showing appreciation, phone and email etiquette, table manners, meeting etiquette, and cultural differences in business etiquette across countries. Professional etiquette is essential for making a positive impression and getting taken seriously in one's career.
The document provides guidance on conducting business in India. It notes that Indian business culture values building relationships, flexibility, and showing one's human side. Communication is also relationship-focused, requiring regular contact, visits, and developing tolerance for ambiguity. Meetings and negotiations are unhurried, respect education/formality, and aim to form long-term relationships through compromise. Teamwork and leadership follow a consultative process headed by a charismatic leader. Business attire is conservative.
The document provides tips on business culture and etiquette in several countries around the world. Some key points include: in Brazil, always confirm meetings in advance and use formal titles; in Mexico, be prepared for later arrivals and closer personal space; in Japan, avoid singling people out and properly handle business cards; in China, do not interrupt speakers and send follow up emails; and in many countries, understand cultural norms around greetings, meetings, and negotiations. Adapting to local customs is important for smooth business interactions abroad.
Vietnam has a developing economy with a young population. Building strong personal relationships is important for business success in Vietnam. Meetings follow formal protocols including exchanging business cards and gifts. Negotiations are conducted through establishing trust and saving face. While corruption exists, foreign businesses should focus on ethical practices and CSR. Local rules and flexibility must be balanced with international standards and contract terms.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
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1. HULT FTMBA 2011
FOR EFFECTIVE BUSINESS COMMUNICATION
Copyright material of Hult FTMBA 2011 prepared by Hult Students
2. EGYPT
1. Confirm appointments in advance
2. Never come late but expect your host to be late
3. Learn a few words of Egyptian Arabic
4. Prepare to have a general chit-chat before the meeting starts
5. Dress formally if you want to make a good impression… but it is not only
about looking good
6. Make eye contact - it is a sign of honesty and sincerity.
7. Expect frequent walk-in interruptions.
8. Do not try to bring the topic back to the original discussion until the new
person leaves
9. Phone calls are not acceptable
10. Keep a respectful, professional distance when dealing with Egyptian women
11. Do not try to ask personal questions when dealing with Egyptian women
12. Eye contact is good when meeting with women avoid excess
13. Egyptians are tough negotiators
14. Do NOT use high-pressure tactics
15. Business moves at a relaxed pace
16. Egyptians do not like confrontation
17. Egyptians avoid saying ´no´ (If they do not respond, it usually is a negative
sign)
18. Egyptians are expressive and can get quite excited during negotiations. Do
not pick this up as aggression!
19. Expect to be served even if you are not hungry
20. Never leave your plate totally clean
21. Dress formally for business dinner
22. Let the host lead social activities
3. INDIA
Do:
Be patient with negotiations, government, meetings, dinners, etc
Be flexible with scheduling meetings and confirm again before meeting
Be prompt for meetings but expect host to be late
Wear dark, conservative suits/dresses
Greet most senior individuals first by their title and exchange cards with right
hand upon meeting
Shake hands with the same sex; If opposite sex, wait for the signal
Use written contracts, not verbal
Use eye contact as it is seen as confident
Avoid:
• Becoming impatient and aggressive during interaction
• Pointing fingers directly when speaking
• Discussing sex or religion
• Declining hospitality such as food or drink
• Alcohol and certain foods based on religious diet restrictions
• Pointing the soles of feet toward individuals
4. GENERAL DOS - KENYA
Firm Handshake
First meeting in your office
• Check legitimacy of your business
Analyze your verbal and non-verbal communication (body language, tone and words)
Good Negotiators – never settle for a price for the first time, continue to bargain till the end
Compared to the surrounding area, Kenyans are very competitive (aggressive) in business
Be ready for Nepotism (favoritism)
AND DONTS
Talk politics – especially during first meeting and election time
Taking a stance in the first meeting – be more neutral
Criticism about the country’s lifestyle
Showing off as a foreigner
Asking which Kenyan root the individual stems from
Rushing personal and business relationships
5. MONGOLIA
• Religion- Buddhism Shamanism
• Population- 2,777 200, Mongol (Mostly Khalkha)- 94.4 %Turk, Chinese and Russian -5.6%
• Capitalist economic policy
• Ulaanbaatar is a capital city
• Men & Women should wear clothes that are subtle with neutral Colors
– Men: Conservative Suits, Shirts & Ties
– Women: Casual Dress - avoid wearing high heels & short sleeved blouse as well as avoid
displaying too much skin as it is considered offensive
• Inquire what language meetings are likely to be held and find an interpreter if none is being
offered by the company
• Handshake is generally acceptable when greeting both men and women
• Sir- Noyon, Madam- Hatagtai, How are you- Sain bainuu, Fine- Sain
• Mongolians are punctual and Greet everyone in the room starting from the eldest to the
youngest – usually seated in clockwise direction
• Use titles and surnames if known to you
• Use both hands when accepting or handing out, gifts and business cards- Remember not
to write anything on the business cards
• Exercise patience during the meetings as the Mongolians take their time and do not mind
to answer their mobile phone calls during the business meeting
• It is deemed impolite not to accept anything offered, including tea, spirits, food etc
• Head is considered sacred, so placing a hand next to someone’s head should be avoided
6. Do:
√ Be formal and dress smartly.
√ Always find out which ethnic group your business counterpart
belongs to.
√ Schedule meetings well in advance and confirm that a day before
√ Be punctual
√ Inquire about people’s health and wellbeing is essential
√ Be aware of fraud.
Don’t:
× Hold eye contact while talking to somebody for a long time
× Confront your Nigerian co-workers in public when you have issue
with them.
× Be irritated when someone is insisting on addressing with all their
titles
× Receive anything by left hand. It is impolite.
× Be involved in a political discussion
× Do large scale cash transactions
× Give feedback to your superiors
7. SAUDI ARABIA
DO be sensitive to the religious holidays and prayer times.
DO avoid uncomfortable situations; Saudis wish to save Face.
DO abide by local standards of modesty and dress appropriately; Scarf and
abaya is mandatory for women, and business suits for men.
DO be chivalrous with women; but maintain an appropriate physical distance.
Do keep your word; For Saudis, their word is bond over the written contract.
Do maintain strong eye contact, and engage in small talk; emphasis is placed
on tone and physical cues.
DON’T ask about a man’s family with specific references.
DON’T rush the business negotiations, nor expect punctuality.
DON’T assume the most vocal speaker is the decisionmaker.
DON’T criticize: Islam, Saudi Arabia culture, and Conservatism principals.
DON’T expect a woman under age 25 to obtain a visitors’ visa.
8. SOUTH AFRICA
Do’s:
Set deadlines in advance
Be punctual
Maintain eye contact
Dress formally/professionally
Develop rapport by spending time getting to know people
Have a joke or sports comment ready
Do bring your host a small gift (ex. wine or flowers)
Don’ts:
Do not interrupt
Do not expect others to always be punctual
Do not point your index finger at someone
Do not call a lady ‘miss’
Do not have periods of silence while doing business or giving a
presentation
9. SPAIN
SOCIAL
Be entertaining and humorous during business meetings, but be modest when
describing your achievements and accomplishments
Be particularly careful of dress code, be stylish yet conservative
Spaniards live a laid back life style and like to enjoy good things in life, Smoking is
widely accepted and meals are often eaten later than usual. Dining is an important
part of the social and business fabric and the Spanish are proud of their food and
wine.
BUSINESS
Hierarchy and rank are important
Spaniards are concerned that they look good in the eyes of others.
Know the importance of relationships, as most relationships tend to be for long term
Spaniards do not like to lose face, and will not express what they think, avoid
confrontation if at all possible and be adept at discerning body language
Be patient about time, Spaniards are not very particular about punctuality
Be patient in negotiations , interruptions are an indication that what you were saying
was of great interest
10. SYRIA
DOs DON’Ts
•Show appreciation for hospitality & gifts •Reject expressions of hospitality &
gifts
•Build rapport through personal questions
•Conduct a tight meeting schedule
•Be patient and tolerant towards Syrian
timing •Expect effective long term planning
•Respect seniority/or titles and show
•Expect “Junior” partner in foreign
politeness
company to meet “Senior” Syrian
partner
•Suggest and imply ideas or concerns
when it comes to work •Be direct with your emotions
•Show a public display of anger or
•Address “the father” when asking for unacceptance
decision
11. USA
Do’s: Don’ts:
Be punctual • Do not interrupt
Set deadlines • Do not spend time building relationships
Be organized • Do not waste time; time is money
Have detailed written contract • Do not take decision instead of the senior
Follow up and send thank you notes executive
Be friendly and informal • Do not remain silent
Address with Title • Do not expect all companies to be the same
Say Please & Thank you • No physical contact such as hugging, while
greeting someone for the first time
Make the other person comfortable
• Do not be offended/surprised if your American
Give tips to waiters
colleagues do not accept a gift
Dress formally for the business meetings
• Do not beat around the bush
Maintain a distance of 2-3 feet, while talking to
• Do not miss the deadlines
someone (personal space)
Maintain eye contact during conversation
Fix appointments before meeting
Speak up
Editor's Notes
India is one of the oldest civilisations in the world.India’s rich history and great diversity in cultures, religions and languages have resulted in a fascinating and tolerant society. The religious diversity need to be taken into careful consideration when doing business in the country... 81.3% of Indians are Hindu, 12% are Muslim and 1.9% Sikh.Furthermore, despite cultural differences, especially between the north & south, there are certain prominent characteristic of the Indian culture that need to be considered. The Indian people are hospitable, respectful and polite. The family occupies a central role in the Indian culture, the society has a strict hierarchical structure (although the traditional caste system has been outlawed, a large power distance score indicates that the attitudes still remain), and despite great progress in this direction, India remains a male dominated society (the father is the leader of the family).This presentation is a practical guide through the various steps of doing business in India