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Procurement and orientation
of Human Resource
Nature of Job Analysis
I. Job Description
II. Job Specification
Job Analysis
 Job Description
• Job title
• Location
• Job summary
• Duties
• Machines, tools, and equipment
• Materials and forms used
• Supervision given or received
• Working conditions
• Hazards
 Job Specification
• Education
• Experience
• Training
• Judgement
• Physical effort
• Physical skills
• Responsibilities
• Communications skills
• Emotional characteristics
• Unusual sensory demands such as
sight, smell, hearing
 Job analysis benefits the organization
in the following ways
• For human resource planning
• For employee hiring
• For training and development
• For performance appraisal
• For salary and wage fixation
• For safety and wealth
Process of Job Analysis
Gather
Information
Process
Information
Job
description
Strategic
choices
Job
Specification
 Personnel planning
 Performance Appraisal
 Hiring
 Training and Development
 Job Evaluation and Compensation
 Health and Safety
 Employee Discipline
 Work Scheduling
 Career Planning
Strategic Choices
1. Employee involvement
2. The level of details of the analysis
3. Timing and frequency
4. Past-oriented versus future-oriented
5. Sources of job data
Information Gathering
 Methods for data collection
• Observation
• Interview
• Questionnaires
• Checklists
• Technical conference
• Diary methods
 Person employed to collect data
• Trained job analysts
• Supervisors
• Job incumbents
 Types of job analysis information
• Work Activities
• Machines, tools, equipment
• Job context
• Personal requirements
Information processing
 Job Description
 Job Specification
Purpose of Job Analysis
 Human Resource Planning
 Recruitment and Selection
 Training and Development
 Job Evaluation
 Remuneration
 Performance Appraisal
 Personnel information
Methods of Data Collection
 Observation
 It is simple and accurate as direct
observation.
 It is not applicable for skilled workers.
 Interview
 In this method directly interaction is
based with the job holders.
 It is time consuming and complicated to
interview the managers.
 Questionnaire
 It contains job title, job title of the job
holders manager or supervisor, Staff
reporting to the job holder, A brief
description of the overall job, A list of the
task or duties of the job holder.
 It can cover aspects such as supervision
received and freedom of taking
decisions, guidance available to solve
problem, difficulty of the task,
qualification and skills required.
 Information gathered at short time
 Everyone can participate
 Checklists
 It is useful in large firms
 It is costly
 Technical Conference Method
 It lacks accuracy because job holders are
not involved.
 Diary Method
 Time consuming
 Quantitative Techniques
 Position Analysis Questionnaire
 Management Position Description
questionnaire
 Functional job analysis
 Position Analysis Questionnaire
Six types of rating scale
Letter identification Type of Rating Scale
U Extent of use
I importance of the job
T Amount of Time
P Possibility of occurrence
A Applicability
S Special code
 For the content of the element rating
Rating Importance of the job
N Does not apply
1 Very minor
2 Low
3 Average
4 High
5 Extreme
 Management position description
questionnaire
• Product, marketing and financial strategy
planning
• Co-ordination of other organizational
units and personnel
• Products and services responsibility
• Public and customer relations
• Advanced consulting
• Autonomy of actions
• Approval of financial commitments
• Staff service
• Supervision
• Complexity and stress
• Advanced financial responsibility
• Broad personnel responsibility
Functional Job analysis
 A fundamental distinction should be made
between what has been done and
employees need to do to get things done.
 Jobs are performed in relation to data,
people and things.
 In relations to things, employees draw on
resources, in relation to data, employees
draw on mental resources; and in relation
to people, employees draw on interpersonal
resources.
 Although, the behavior of employees
and their tasks can be described in
many ways, only a few functions are
involved. For example while
interacting with machines, employees
feed, tend, operate or set up.
 The levels of difficulty required in
dealing with data, people and things
are hierarchical.
 Functional job Analysis
Job analysis and TQM
• Creation of a common company theme
• Creation of customer centric mentality
• Improvement becoming part of the job
• Each function to reassess its purpose
• Improvement becoming a continuous
process
• Communication to improve
• Bureaucracy to be reduced
 Potential problems with job analysis
• Support from top management
• Single means and source
• No training or motivation
• Activities may be distorted
 Job Design
Job design involves conscious efforts
to organize tasks, duties and
responsibilities into a unit of work to
achieve certain objectives.
Job design involves three steps:
• The specification of individual tasks
• The specification of the method of
performing each task
• The combination of tasks into specific
jobs to be assigned to individuals
 Work Specialization – Henry Ford
 Volvo
 Poorly designed jobs may lead to
lower productivity, employee
turnover, absenteeism, complaints,
resignation and other problems.
Job Design Approaches
 Job Rotation
 Job Engineering
 Job Enlargement
 Job Enrichment
 Socio-technical systems
 Self directed teams
 Job Rotation
• Jobs rotation involves moving employees
from job to job to add variety and reduce
boredom.
• Drawbacks are increased training cost,
work is disrupted as jobs rotates and it can
demotivate employees who are will to have
specialization.
 Job Engineering
• It focuses on the tasks to be performed,
methods to be used, workflows among
employees, layout the workplace,
performance standards and
interdependencies among people and
machines.
• Leads Specialization.
 Job Enlargement
• It refers to the expansion of different
tasks performed by an employee in a
single job.
• An enlarged job can motivate an
individual for five reasons:
I. Task Variety
II. Meaningful work modules
III. Ability utilization
IV. Worker-paced control
V. Performance feedback.
 Job Enrichment
• To make the job more challenging,
rewarding and with responsibility like
planning, decision making.
• Example: Ashapura mine chem ltd
Task 1 : Grinding
Task 2 : ordering material
 Characteristics of Job Enrichment
• Direct Feedback
• Client relationship
• New learning
• Scheduling own work
• Unique experience
• Control over resources
• Direct communication authority
• Personal accountability
 Some cautions about job enrichment
• It is not a substitute for good
management.
• Enriched is a relative term.
• Enriching jobs may create a snow ball
effect.
• It assumes that workers want more
responsibility.
• It may have negative short-run effects
• It may become static.
• Participation can affect the
enrichment process.
• Change is difficulty for implement.
 Socio technical systems
• It focuses on the social systems
• To create goods valued by shareholder
and customers.
 Self Directed teams
• Group of empowered individuals working
together to reach a common goal
• May be organized for long-term or
short-term objectives
• Effective because
• Provide employee empowerment
• Ensure core job characteristics
• Meet individual psychological needs
 To maximize effectiveness, managers should
• Ensure those who have legitimate
contributions are on the team
• Provide management support
• Ensure the necessary training
• Endorse clear objectives and goals
• Financial and non-financial rewards
• Many teams have definite life cycles
Job desinging
Specialization
Enlargement
Self-directed
teams
Empowerment
Enrichment
Increasing
reliance on
employee’s
contribution
and
increasing
responsibility
accepted by
employee
Job expansion
Thank you

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Hrm chap 3.ppt

  • 1. Procurement and orientation of Human Resource Nature of Job Analysis I. Job Description II. Job Specification
  • 2. Job Analysis  Job Description • Job title • Location • Job summary • Duties • Machines, tools, and equipment • Materials and forms used • Supervision given or received • Working conditions • Hazards
  • 3.  Job Specification • Education • Experience • Training • Judgement • Physical effort • Physical skills
  • 4. • Responsibilities • Communications skills • Emotional characteristics • Unusual sensory demands such as sight, smell, hearing
  • 5.  Job analysis benefits the organization in the following ways • For human resource planning • For employee hiring • For training and development • For performance appraisal • For salary and wage fixation • For safety and wealth
  • 6. Process of Job Analysis Gather Information Process Information Job description Strategic choices Job Specification  Personnel planning  Performance Appraisal  Hiring  Training and Development  Job Evaluation and Compensation  Health and Safety  Employee Discipline  Work Scheduling  Career Planning
  • 7. Strategic Choices 1. Employee involvement 2. The level of details of the analysis 3. Timing and frequency 4. Past-oriented versus future-oriented 5. Sources of job data
  • 8. Information Gathering  Methods for data collection • Observation • Interview • Questionnaires • Checklists • Technical conference • Diary methods
  • 9.  Person employed to collect data • Trained job analysts • Supervisors • Job incumbents
  • 10.  Types of job analysis information • Work Activities • Machines, tools, equipment • Job context • Personal requirements
  • 11. Information processing  Job Description  Job Specification
  • 12. Purpose of Job Analysis  Human Resource Planning  Recruitment and Selection  Training and Development  Job Evaluation  Remuneration  Performance Appraisal  Personnel information
  • 13. Methods of Data Collection  Observation  It is simple and accurate as direct observation.  It is not applicable for skilled workers.  Interview  In this method directly interaction is based with the job holders.  It is time consuming and complicated to interview the managers.
  • 14.  Questionnaire  It contains job title, job title of the job holders manager or supervisor, Staff reporting to the job holder, A brief description of the overall job, A list of the task or duties of the job holder.  It can cover aspects such as supervision received and freedom of taking decisions, guidance available to solve problem, difficulty of the task, qualification and skills required.
  • 15.  Information gathered at short time  Everyone can participate  Checklists  It is useful in large firms  It is costly  Technical Conference Method  It lacks accuracy because job holders are not involved.
  • 16.  Diary Method  Time consuming  Quantitative Techniques  Position Analysis Questionnaire  Management Position Description questionnaire  Functional job analysis
  • 17.  Position Analysis Questionnaire Six types of rating scale Letter identification Type of Rating Scale U Extent of use I importance of the job T Amount of Time P Possibility of occurrence A Applicability S Special code
  • 18.  For the content of the element rating Rating Importance of the job N Does not apply 1 Very minor 2 Low 3 Average 4 High 5 Extreme
  • 19.  Management position description questionnaire • Product, marketing and financial strategy planning • Co-ordination of other organizational units and personnel • Products and services responsibility • Public and customer relations • Advanced consulting
  • 20. • Autonomy of actions • Approval of financial commitments • Staff service • Supervision • Complexity and stress • Advanced financial responsibility • Broad personnel responsibility
  • 21. Functional Job analysis  A fundamental distinction should be made between what has been done and employees need to do to get things done.  Jobs are performed in relation to data, people and things.  In relations to things, employees draw on resources, in relation to data, employees draw on mental resources; and in relation to people, employees draw on interpersonal resources.
  • 22.  Although, the behavior of employees and their tasks can be described in many ways, only a few functions are involved. For example while interacting with machines, employees feed, tend, operate or set up.  The levels of difficulty required in dealing with data, people and things are hierarchical.
  • 23.  Functional job Analysis Job analysis and TQM • Creation of a common company theme • Creation of customer centric mentality • Improvement becoming part of the job • Each function to reassess its purpose • Improvement becoming a continuous process • Communication to improve • Bureaucracy to be reduced
  • 24.  Potential problems with job analysis • Support from top management • Single means and source • No training or motivation • Activities may be distorted
  • 25.  Job Design Job design involves conscious efforts to organize tasks, duties and responsibilities into a unit of work to achieve certain objectives.
  • 26. Job design involves three steps: • The specification of individual tasks • The specification of the method of performing each task • The combination of tasks into specific jobs to be assigned to individuals
  • 27.  Work Specialization – Henry Ford  Volvo  Poorly designed jobs may lead to lower productivity, employee turnover, absenteeism, complaints, resignation and other problems.
  • 28. Job Design Approaches  Job Rotation  Job Engineering  Job Enlargement  Job Enrichment  Socio-technical systems  Self directed teams
  • 29.  Job Rotation • Jobs rotation involves moving employees from job to job to add variety and reduce boredom. • Drawbacks are increased training cost, work is disrupted as jobs rotates and it can demotivate employees who are will to have specialization.
  • 30.  Job Engineering • It focuses on the tasks to be performed, methods to be used, workflows among employees, layout the workplace, performance standards and interdependencies among people and machines. • Leads Specialization.
  • 31.  Job Enlargement • It refers to the expansion of different tasks performed by an employee in a single job. • An enlarged job can motivate an individual for five reasons: I. Task Variety II. Meaningful work modules III. Ability utilization IV. Worker-paced control V. Performance feedback.
  • 32.  Job Enrichment • To make the job more challenging, rewarding and with responsibility like planning, decision making. • Example: Ashapura mine chem ltd Task 1 : Grinding Task 2 : ordering material
  • 33.  Characteristics of Job Enrichment • Direct Feedback • Client relationship • New learning • Scheduling own work • Unique experience • Control over resources • Direct communication authority • Personal accountability
  • 34.  Some cautions about job enrichment • It is not a substitute for good management. • Enriched is a relative term. • Enriching jobs may create a snow ball effect. • It assumes that workers want more responsibility. • It may have negative short-run effects
  • 35. • It may become static. • Participation can affect the enrichment process. • Change is difficulty for implement.
  • 36.  Socio technical systems • It focuses on the social systems • To create goods valued by shareholder and customers.
  • 37.  Self Directed teams • Group of empowered individuals working together to reach a common goal • May be organized for long-term or short-term objectives • Effective because • Provide employee empowerment • Ensure core job characteristics • Meet individual psychological needs
  • 38.  To maximize effectiveness, managers should • Ensure those who have legitimate contributions are on the team • Provide management support • Ensure the necessary training • Endorse clear objectives and goals • Financial and non-financial rewards • Many teams have definite life cycles