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COMPETENCY MAPPING
Jagdeep Kaur (Vice President)
HR Globe Consulting
www.hrglobeconsulting.com
CONCEPT OF COMPETENCY MAPPING
Personal
Characteristics
Behavior Job Performance
Motive, Trait, Self-
Concept & Knowledge
CRITERIA TO MEASURE COMPETENCY &
PERFORMANCE
Competency
Effective Performance
Superior Performance
Performance
Threshold Competencies Differentiating Competencies
THRESHOLD V/S DIFFERENTIATING
COMPETENCIES
Must have in the job
Distinguishes superior from
average performer
NEED FOR COMPETENCY MAPPING
Long learning
curves & Lack of
succession planning
High Turnover
& Low
retention
Poor
Performance
Unrecognized
training needs
Want for
Organizational
change
STEPS IN DEVELOPING A COMPETENCY BASED
SELECTION SYSTEM
Develop Competency Model(s) for Target job(s)
Select / Develop Assessment Methods
Train Assessors in the Assessment Method
Assess competencies of candidates for jobs
Make job-person match decisions for selection, placement and
promotion
Validate Selection System
Develop a Competency based job and person database and
Matching System
PERFORMANCE MANAGEMENT SYSTEM
(PMS)
Pre-requisite steps
Organization Strategy
Organization Objectives
Manager/Work Unit Objective
Performance Planning
Performance Management
Start of Period
During the Period
End of Period
Definition of Job Responsibilities
Goal Setting
Performance Appraisal
COMPETENCY BASED PMS
MIXED MODEL
Need for Competency based PMS
Unfair
Appraisal
System
Non-serious
Performance
Appraisal
Employees
rated PMS
worthless
Low impact of
PMS on Actual
Management
Inflated
Performance
Ratings
APT Situations for“MIXED MODEL”
Performance + Competency PMS
Uncertain Environments
Self Managing Teams
Qualitative/Process Service Jobs
Changing Organizational Strategy or Markets
TOOLS FOR COMPETENCY MAPPING
360 degree
feedback
Assessment
Centres
competency_mapping.ppt

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competency_mapping.ppt

  • 1. COMPETENCY MAPPING Jagdeep Kaur (Vice President) HR Globe Consulting www.hrglobeconsulting.com
  • 2. CONCEPT OF COMPETENCY MAPPING Personal Characteristics Behavior Job Performance Motive, Trait, Self- Concept & Knowledge
  • 3. CRITERIA TO MEASURE COMPETENCY & PERFORMANCE Competency Effective Performance Superior Performance Performance Threshold Competencies Differentiating Competencies
  • 4. THRESHOLD V/S DIFFERENTIATING COMPETENCIES Must have in the job Distinguishes superior from average performer
  • 5. NEED FOR COMPETENCY MAPPING Long learning curves & Lack of succession planning High Turnover & Low retention Poor Performance Unrecognized training needs Want for Organizational change
  • 6. STEPS IN DEVELOPING A COMPETENCY BASED SELECTION SYSTEM Develop Competency Model(s) for Target job(s) Select / Develop Assessment Methods Train Assessors in the Assessment Method Assess competencies of candidates for jobs Make job-person match decisions for selection, placement and promotion Validate Selection System Develop a Competency based job and person database and Matching System
  • 7. PERFORMANCE MANAGEMENT SYSTEM (PMS) Pre-requisite steps Organization Strategy Organization Objectives Manager/Work Unit Objective Performance Planning Performance Management Start of Period During the Period End of Period Definition of Job Responsibilities Goal Setting Performance Appraisal
  • 10. Need for Competency based PMS Unfair Appraisal System Non-serious Performance Appraisal Employees rated PMS worthless Low impact of PMS on Actual Management Inflated Performance Ratings
  • 11. APT Situations for“MIXED MODEL” Performance + Competency PMS Uncertain Environments Self Managing Teams Qualitative/Process Service Jobs Changing Organizational Strategy or Markets
  • 12. TOOLS FOR COMPETENCY MAPPING 360 degree feedback Assessment Centres