This document summarizes a webinar on how to write thank-you emails that inspire donors. The webinar covered:
1. The theory and proof behind why thank-you emails are important for donor retention and making donors feel good. Research shows thank-yous improve donor relationships and positive emotions.
2. A 10-step process for writing effective thank-you emails, including using the donor's name, engaging openers, describing how the donation will help, providing contact details, and saying when future communication will occur.
3. Examples of both good and bad real-world thank-you emails, highlighting elements like personalization, stories, and links to further engage the donor.
Lori Jacobwith presented on advanced nonprofit storytelling. She emphasized combining people stories and money stories to inspire donors. Sharing a funding gap story, or how much it truly costs to do your work, can increase understanding and support. Jacobwith provided a framework for crafting mission moment stories from real client experiences. She coached attendees to practice sharing their own stories in 2 minutes, including both a person story and money story. The goal is to inspire donors with bold yet clear communication about your mission and its financial needs.
Slide deck from Lori L. Jacobwith, founder, Ignited Fundraising. From breakout session: How to Make Your Donors Feel Like Superheroes delivered on February 9 - Leading Age MN 2017 Conference. This deck outlines 5 best donor recognition practices and shows 25 examples of ways to cause donors to feel like superheroes.
Session to teach the importance of blending people and money stories to raise more money, awareness and other support. Slides used by Lori L. Jacobwith, June 27, 2016, at Girls On the Run (#GOTR) Summit, Orlando, FL breakout session.
Share Powerful Stories at Your Fundraising EventsBloomerang
https://bloomerang.co/resources/webinars/
Join Master Storyteller and Fundraising Culture Changer, Lori L. Jacobwith, as she takes you through unique and effective ways to infuse your mission into any gathering. If you are ready to add more sizzle to your gala, golf event, wine tasting, walk-a-thon, annual meeting, open house or any other events, this webinar is for you!
Granted: Identifying, Applying for and Managing Grant FundsBloomerang
This document provides an overview of a presentation on identifying, applying for, and managing grant funds. The presentation covers information needed prior to applying for grants like an organization's name, tax ID, mission statements, and annual budget. It discusses elements of grant proposals like executive summaries, statements of need, project descriptions, budgets, and evaluations. The presentation also touches on grant readiness, building strong applications, and managing grants once received. The guest presenter, Mandy Pearce, is an expert in grant writing and nonprofit fundraising.
https://bloomerang.co/resources/webinars/
Rachel Muir, CFRE will help you see through your donor’s eyes in this thought provoking workshop loaded with tips for better donor communication, cultivation and discovery.
Advanced Storytelling: Why Talking About Money Helps You Raise MoreBloomerang
https://bloomerang.co/resources/webinars/
Join Lori L. Jacobwith, master storyteller and fundraising culture change expert, to learn why talking about money is one of the best ways to raise even more.
Donor Retention Through Improved Communications w/ Jay LoveBloomerang
https://bloomerang.co/resources/speaking/
This session explores the Fundraising Effectiveness Project report commissioned by AFP and the Urban Institute. The dismal news in this report can and should be an eye opener for every nonprofit engaged in fundraising.
We will focus on the root causes of poor retention rates, and offer tips for improvement based on the principles of Dr. Adrian Sargeant and Tom Ahern: two world-renowned authorities on building donor loyalty. Sargeant and Ahern’s principles are based upon years of research conducted in the sector and can be used by any organization, whether you are a one-person shop or a large department. We will show examples of their principles in action. The results can be astounding when put into daily use!
Learning Outcomes:
Be familiar with current research on donor retention and how an increase or decrease can impact your bottom line
Understand how to calculate your donor retention rate
Learn new donor communications techniques in order to improve donor loyalty and retention
Lori Jacobwith presented on advanced nonprofit storytelling. She emphasized combining people stories and money stories to inspire donors. Sharing a funding gap story, or how much it truly costs to do your work, can increase understanding and support. Jacobwith provided a framework for crafting mission moment stories from real client experiences. She coached attendees to practice sharing their own stories in 2 minutes, including both a person story and money story. The goal is to inspire donors with bold yet clear communication about your mission and its financial needs.
Slide deck from Lori L. Jacobwith, founder, Ignited Fundraising. From breakout session: How to Make Your Donors Feel Like Superheroes delivered on February 9 - Leading Age MN 2017 Conference. This deck outlines 5 best donor recognition practices and shows 25 examples of ways to cause donors to feel like superheroes.
Session to teach the importance of blending people and money stories to raise more money, awareness and other support. Slides used by Lori L. Jacobwith, June 27, 2016, at Girls On the Run (#GOTR) Summit, Orlando, FL breakout session.
Share Powerful Stories at Your Fundraising EventsBloomerang
https://bloomerang.co/resources/webinars/
Join Master Storyteller and Fundraising Culture Changer, Lori L. Jacobwith, as she takes you through unique and effective ways to infuse your mission into any gathering. If you are ready to add more sizzle to your gala, golf event, wine tasting, walk-a-thon, annual meeting, open house or any other events, this webinar is for you!
Granted: Identifying, Applying for and Managing Grant FundsBloomerang
This document provides an overview of a presentation on identifying, applying for, and managing grant funds. The presentation covers information needed prior to applying for grants like an organization's name, tax ID, mission statements, and annual budget. It discusses elements of grant proposals like executive summaries, statements of need, project descriptions, budgets, and evaluations. The presentation also touches on grant readiness, building strong applications, and managing grants once received. The guest presenter, Mandy Pearce, is an expert in grant writing and nonprofit fundraising.
https://bloomerang.co/resources/webinars/
Rachel Muir, CFRE will help you see through your donor’s eyes in this thought provoking workshop loaded with tips for better donor communication, cultivation and discovery.
Advanced Storytelling: Why Talking About Money Helps You Raise MoreBloomerang
https://bloomerang.co/resources/webinars/
Join Lori L. Jacobwith, master storyteller and fundraising culture change expert, to learn why talking about money is one of the best ways to raise even more.
Donor Retention Through Improved Communications w/ Jay LoveBloomerang
https://bloomerang.co/resources/speaking/
This session explores the Fundraising Effectiveness Project report commissioned by AFP and the Urban Institute. The dismal news in this report can and should be an eye opener for every nonprofit engaged in fundraising.
We will focus on the root causes of poor retention rates, and offer tips for improvement based on the principles of Dr. Adrian Sargeant and Tom Ahern: two world-renowned authorities on building donor loyalty. Sargeant and Ahern’s principles are based upon years of research conducted in the sector and can be used by any organization, whether you are a one-person shop or a large department. We will show examples of their principles in action. The results can be astounding when put into daily use!
Learning Outcomes:
Be familiar with current research on donor retention and how an increase or decrease can impact your bottom line
Understand how to calculate your donor retention rate
Learn new donor communications techniques in order to improve donor loyalty and retention
3 Steps to Closing $10K+ Gifts by December 31Bloomerang
https://bloomerang.co/resources/webinars/
Julie Ordoñez will outline a proven strategy, messaging and action steps you can implement right away to close major gifts faster, ethically.
7 Communication Pieces Every Nonprofit NeedsBloomerang
https://bloomerang.co/resources/webinars/
Pamela Grow will provide attendees with an understanding of how a strong, multi-channel donor communications builds sustainability through any crisis.
Maximize Your Database for Fundraising Success (Jay Love)Bloomerang
This document provides tips and best practices for maximizing donor lifetime value through effective donor retention and relationship management. It discusses calculating retention rates, focusing communications on top donors, segmenting donors based on giving levels, emphasizing thank you communications and engagement in the first 90 days, using the 0/10/90 rule to prioritize donor segments, testing appeal strategies, integrating communications across channels, and using metrics and reporting to improve performance over time. The key message is that proper use of a donor database is essential for donor retention, lifetime value, and fundraising success.
https://bloomerang.co/resources/webinars/
Lori L. Jacobwith will show you examples of how others have harnessed the passion of their community and their mission using authentic, clear word choices.
Eric Phelps of RAINMAKER Consulting gave a presentation on communicating fundraising messages to donors. He reviewed principles of effective storytelling using the SUCCESs model (Simple, Unexpected, Concrete, Credible, Emotional, Stories). Examples of successful nonprofit videos were shared that incorporated these principles. Attendees then practiced crafting fundraising messages and stories for their own organizations. The presentation emphasized the importance of thanking donors for their support.
The document discusses findings from research on millennials and charitable giving. It conducted interviews and surveys of millennials in western Massachusetts and analyzed national data. Key findings include:
1. Millennials are motivated to donate to causes related to personal experiences or passions. They want transparency into how donations are used and an organization's effectiveness.
2. Millennials expect brands and non-profits to be authentic, emotional, and cause-oriented. They value transparency and trustworthiness.
3. Many millennials do not have disposable income to donate or have not made giving a priority. Engaging social networks and prior involvement can increase giving.
4. The document recommends non-profits engage
Retaining Your P2Peeps: Tips for Retaining Peer to Peer Donors and ParticipantsBloomerang
Retaining peer-to-peer fundraisers and donors is important for nonprofits. Repeat participants are more effective fundraisers who require less support. Most peer-to-peer donors give to support someone they know, so retaining these donors expands the nonprofit's donor base. The document provides tips for nonprofits to retain participants and donors through effective communication before, during, and after peer-to-peer fundraising events that makes them feel appreciated and informed about the impact of their contributions.
12 Questions You Can Ask Donors AFTER They Say Yes - Sample QuestionsBloomerang
This document provides guidance and materials for facilitating an exercise with colleagues to develop follow-up questions to ask donors after they make a commitment to give. It includes sample follow-up questions to ask donors covering topics like payment details, how the donor wants their gift used, if they want their name recognized, why they support the organization, and how to keep them informed. It also includes a donor tracking form to capture the information discussed. The goal is to emphasize that fundraising is about serving donors and knowing what they want in order to provide good service.
https://bloomerang.co/resources/webinars/
Your thank you letter is the first step toward RETAINING a donor. Join Gail Perry, MBA, CFRE – just in time for the holiday season – for tips on how to NAIL your donor thank yous!
Donor Communications That Engage and Retain Donors (INRN 2017)Bloomerang
https://bloomerang.co/resources/speaking/
This workshop will focus on how to effectively communicate with your donors in order to increase your retention rates. We will also focus on what can be done about retaining donors and building donor loyalty. Presented by Steve Shattuck, Bloomerang.
Sponsored by the Indiana Nonprofit Resource
How to Speak Well (Enough) With Your Extraordinary Family of Trusting Support...Bloomerang
https://bloomerang.co/resources/webinars/
Tom Ahern will show you how your organization can not only fundraise BUT emotionally BOOST your supporter base in the midst of the COVID-19 crisis.
What Fundraisers Can Do to Retain Year-End DonorsBloomerang
The document provides tips for nonprofit fundraisers to retain year-end donors. It recommends thanking year-end donors quickly and personalizing communications based on donor segmentation including past giving levels, channels, and interests. Personal touches like thank you calls can increase future donations. Fundraisers should have a communications plan to steward donors after their year-end gifts before soliciting future support.
Perk Up Your Donor Thank You Letter With This Clever TipSandy Rees
This document provides tips for writing an engaging thank you letter to donors. It advises to imagine having a conversation with the donor over coffee to discuss the impact of their donation, and to write down what would be said in that conversation. By taking on a more personal and conversational tone instead of using complex sentences and big words, the thank you letter will better connect with and appreciate the donor for their gift.
This document provides guidance on effectively thanking donors to encourage repeat donations. It emphasizes that gratitude is important for donor retention and differentiation from other nonprofits. An effective thank you should be personalized, tangible by connecting to the donation, emotional, and focus on the donor rather than the nonprofit. Creativity, such as handwritten notes or photos, can strengthen impact. The goal is to make donors feel appreciated for their role in furthering the nonprofit's mission.
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
#DonorLove #GongShow: Fundraising, Vulnerability and Awkwardness in the Era o...Bloomerang
https://bloomerang.co/resources/webinars/
Jen Love & John Lepp will show you how to lean into vulnerability in your fundraising right now. You’ll leave with ways to apply #donorlove in the time of coronavirus.
John Haydon- Valley GivesTelling better stories with facebook and instagrammdechiara
I) The document discusses strategies for using Instagram and Facebook to engage different audiences for nonprofits. The community are those directly connected, the network can be reached through the community, and the crowd is everyone interested that lives outside the network and community. Reach the crowd through ads and seek to understand the community and give them reasons to share.
II) The document advises that bragging about your nonprofit does not work and instead focuses on making supporters feel fulfilled, inspired, and valued through the nonprofit's messaging.
III) It recommends stopping posting content and starting to tell stories by including relatable problems and payoffs that invite participation and include calls to action. Stories should be told deliberately over time across all
Donor Communication In The Wake of COVID-19Bloomerang
https://bloomerang.co/resources/webinars/
Join our special guest Rachel Muir, CFRE for a webinar dedicated to helping you and your organization navigate these turbulent times.
100 ways to say thank you Part 1. THANK YOU cards.Alina Dashkewitz
If you are lost for words to express your gratitude, this can come of help. Need to send a Thank you card? click through the slides and you will find something that will fit the occasion. This is the first part of a "100 ways to say Thank you" series. There are 30 phrases that can help you express your gratitude without sounding trite.
Schizophrenia is a severe brain disorder that causes abnormal interpretations of reality, characterized by hallucinations, delusions, and disordered thinking. Some key factors that may contribute include genetics and viral infections during pregnancy. Common delusions include feelings of being harassed or plotted against, while hallucinations often involve hearing voices. Treatment involves antipsychotic medications and therapy, and many people with schizophrenia can live normal lives by adhering to their treatment plans.
3 Steps to Closing $10K+ Gifts by December 31Bloomerang
https://bloomerang.co/resources/webinars/
Julie Ordoñez will outline a proven strategy, messaging and action steps you can implement right away to close major gifts faster, ethically.
7 Communication Pieces Every Nonprofit NeedsBloomerang
https://bloomerang.co/resources/webinars/
Pamela Grow will provide attendees with an understanding of how a strong, multi-channel donor communications builds sustainability through any crisis.
Maximize Your Database for Fundraising Success (Jay Love)Bloomerang
This document provides tips and best practices for maximizing donor lifetime value through effective donor retention and relationship management. It discusses calculating retention rates, focusing communications on top donors, segmenting donors based on giving levels, emphasizing thank you communications and engagement in the first 90 days, using the 0/10/90 rule to prioritize donor segments, testing appeal strategies, integrating communications across channels, and using metrics and reporting to improve performance over time. The key message is that proper use of a donor database is essential for donor retention, lifetime value, and fundraising success.
https://bloomerang.co/resources/webinars/
Lori L. Jacobwith will show you examples of how others have harnessed the passion of their community and their mission using authentic, clear word choices.
Eric Phelps of RAINMAKER Consulting gave a presentation on communicating fundraising messages to donors. He reviewed principles of effective storytelling using the SUCCESs model (Simple, Unexpected, Concrete, Credible, Emotional, Stories). Examples of successful nonprofit videos were shared that incorporated these principles. Attendees then practiced crafting fundraising messages and stories for their own organizations. The presentation emphasized the importance of thanking donors for their support.
The document discusses findings from research on millennials and charitable giving. It conducted interviews and surveys of millennials in western Massachusetts and analyzed national data. Key findings include:
1. Millennials are motivated to donate to causes related to personal experiences or passions. They want transparency into how donations are used and an organization's effectiveness.
2. Millennials expect brands and non-profits to be authentic, emotional, and cause-oriented. They value transparency and trustworthiness.
3. Many millennials do not have disposable income to donate or have not made giving a priority. Engaging social networks and prior involvement can increase giving.
4. The document recommends non-profits engage
Retaining Your P2Peeps: Tips for Retaining Peer to Peer Donors and ParticipantsBloomerang
Retaining peer-to-peer fundraisers and donors is important for nonprofits. Repeat participants are more effective fundraisers who require less support. Most peer-to-peer donors give to support someone they know, so retaining these donors expands the nonprofit's donor base. The document provides tips for nonprofits to retain participants and donors through effective communication before, during, and after peer-to-peer fundraising events that makes them feel appreciated and informed about the impact of their contributions.
12 Questions You Can Ask Donors AFTER They Say Yes - Sample QuestionsBloomerang
This document provides guidance and materials for facilitating an exercise with colleagues to develop follow-up questions to ask donors after they make a commitment to give. It includes sample follow-up questions to ask donors covering topics like payment details, how the donor wants their gift used, if they want their name recognized, why they support the organization, and how to keep them informed. It also includes a donor tracking form to capture the information discussed. The goal is to emphasize that fundraising is about serving donors and knowing what they want in order to provide good service.
https://bloomerang.co/resources/webinars/
Your thank you letter is the first step toward RETAINING a donor. Join Gail Perry, MBA, CFRE – just in time for the holiday season – for tips on how to NAIL your donor thank yous!
Donor Communications That Engage and Retain Donors (INRN 2017)Bloomerang
https://bloomerang.co/resources/speaking/
This workshop will focus on how to effectively communicate with your donors in order to increase your retention rates. We will also focus on what can be done about retaining donors and building donor loyalty. Presented by Steve Shattuck, Bloomerang.
Sponsored by the Indiana Nonprofit Resource
How to Speak Well (Enough) With Your Extraordinary Family of Trusting Support...Bloomerang
https://bloomerang.co/resources/webinars/
Tom Ahern will show you how your organization can not only fundraise BUT emotionally BOOST your supporter base in the midst of the COVID-19 crisis.
What Fundraisers Can Do to Retain Year-End DonorsBloomerang
The document provides tips for nonprofit fundraisers to retain year-end donors. It recommends thanking year-end donors quickly and personalizing communications based on donor segmentation including past giving levels, channels, and interests. Personal touches like thank you calls can increase future donations. Fundraisers should have a communications plan to steward donors after their year-end gifts before soliciting future support.
Perk Up Your Donor Thank You Letter With This Clever TipSandy Rees
This document provides tips for writing an engaging thank you letter to donors. It advises to imagine having a conversation with the donor over coffee to discuss the impact of their donation, and to write down what would be said in that conversation. By taking on a more personal and conversational tone instead of using complex sentences and big words, the thank you letter will better connect with and appreciate the donor for their gift.
This document provides guidance on effectively thanking donors to encourage repeat donations. It emphasizes that gratitude is important for donor retention and differentiation from other nonprofits. An effective thank you should be personalized, tangible by connecting to the donation, emotional, and focus on the donor rather than the nonprofit. Creativity, such as handwritten notes or photos, can strengthen impact. The goal is to make donors feel appreciated for their role in furthering the nonprofit's mission.
The Early Bird Guide to Epic End of Year FundraisingBloomerang
https://bloomerang.co/resources/webinars/
If you are ready to ride an epic wave of generosity with an airtight end-of-year fundraising strategy join our special guest Rachel Muir.
#DonorLove #GongShow: Fundraising, Vulnerability and Awkwardness in the Era o...Bloomerang
https://bloomerang.co/resources/webinars/
Jen Love & John Lepp will show you how to lean into vulnerability in your fundraising right now. You’ll leave with ways to apply #donorlove in the time of coronavirus.
John Haydon- Valley GivesTelling better stories with facebook and instagrammdechiara
I) The document discusses strategies for using Instagram and Facebook to engage different audiences for nonprofits. The community are those directly connected, the network can be reached through the community, and the crowd is everyone interested that lives outside the network and community. Reach the crowd through ads and seek to understand the community and give them reasons to share.
II) The document advises that bragging about your nonprofit does not work and instead focuses on making supporters feel fulfilled, inspired, and valued through the nonprofit's messaging.
III) It recommends stopping posting content and starting to tell stories by including relatable problems and payoffs that invite participation and include calls to action. Stories should be told deliberately over time across all
Donor Communication In The Wake of COVID-19Bloomerang
https://bloomerang.co/resources/webinars/
Join our special guest Rachel Muir, CFRE for a webinar dedicated to helping you and your organization navigate these turbulent times.
100 ways to say thank you Part 1. THANK YOU cards.Alina Dashkewitz
If you are lost for words to express your gratitude, this can come of help. Need to send a Thank you card? click through the slides and you will find something that will fit the occasion. This is the first part of a "100 ways to say Thank you" series. There are 30 phrases that can help you express your gratitude without sounding trite.
Schizophrenia is a severe brain disorder that causes abnormal interpretations of reality, characterized by hallucinations, delusions, and disordered thinking. Some key factors that may contribute include genetics and viral infections during pregnancy. Common delusions include feelings of being harassed or plotted against, while hallucinations often involve hearing voices. Treatment involves antipsychotic medications and therapy, and many people with schizophrenia can live normal lives by adhering to their treatment plans.
- Paranoid schizophrenia is the most common type worldwide, characterized by stable delusions like paranoia, often accompanied by auditory hallucinations and perceptual disturbances. Symptoms like disturbed affect, volition, speech and catatonia are not prominent.
- Common delusions include persecution, reference, exalted birth, special mission, bodily change or jealousy. Auditory hallucinations may threaten the patient or command them, or be non-verbal noises. Other rare hallucinations can involve smell, taste, or bodily sensations. Visual hallucinations can also occur but are not predominant.
Getting More People To Open Your Nonprofit eNewsletterBloomerang
Ever been frustrated by writing your nonprofit e-newsletter? Ever wondered what to say, or how to get people to click donate? How do you get people to just look at your email and sign up to be the sponsors for your next event? Mazarine Treyz will help you get more e-newsletter opens and signups.
Creative Thank Yous - Boost Donations with an Attitude of GratitudeBloomerang
This presentation discusses creative ways for nonprofits to thank donors to boost donations through gratitude. It emphasizes making thank yous donor-centered, personalized, and focused on demonstrating impact. The presentation provides examples of handwritten notes, phone calls, videos, greeting cards and more. It stresses the importance of policies, prompt acknowledgment, and developing an organizational "gratitude culture".
The document provides an overview of schizophrenia including its symptoms, diagnosis, misconceptions, potential causes, and treatment options. It discusses the positive and negative symptoms as well as psychomotor symptoms used to diagnose schizophrenia based on the DSM-IV criteria. Potential causes mentioned include genetics, environment, biochemical abnormalities, and abnormal brain structure. The best treatment approach is described as using antipsychotic medications in conjunction with psychotherapy, group therapy, family therapy, and self-help methods.
Major gift fundraising is more productive and predictable with a structured moves management process, yet common obstacles hold many nonprofits back. Learn how to get beyond “shoulda/coulda/woulda” & seize 2012 as the year you cultivate a new level of sustainable support. Plus: take away tools & templates that let you hit the ground running, ready to make your moves in a matter of just a few hours.
100 ways to say thank you part 2. THANK YOU cards and expressions. Alina Dashkewitz
Want to express your gratitude to that special someone, but are lost for words? This presentation can come of help. Click through 100 thank you notes and you are sure to find something that will get your ideas running and will help you pen an excellent Thank you letter or card. This is the second past of a “100 ways to say THANK YOU” .
Hirschsprung disease is a developmental disorder characterized by the absence of ganglia in the distal intestine, resulting in functional obstruction. It is caused by a defect in the migration of neural crest cells during development. This leaves the distal intestine unable to relax and pass stool. Symptoms include delayed passage of meconium in newborns and chronic constipation in older children. Diagnosis is made through rectal biopsy showing lack of ganglion cells. Treatment involves surgically removing the aganglionic segment and reconnecting the bowel.
100 ways to express gratitude. THANK YOU cards. Alina Dashkewitz
Looking for a meaningful and non-trite way to show your appreciation to that special someone but are lost for words? This series of slideshows features 100 phrases and expressions to express your gratitude to your colleagues, friends and family in a unique and touching way. Make someone's day by showing how much you appreciate them.
Presentation of schizophrenia as in a simple waySuresh Prajapati
Schizophrenia is a type of psychosis characterized by disturbances in thinking, perception, affect, and behavior. It has been studied and defined by researchers like Kraepelin, Bleuler, and Schneider. Bleuler identified four fundamental symptoms - affective blunting, loosening of associations, autism, and ambivalence. Schizophrenia has several phases and is influenced by biological, psychological, and environmental factors. It is diagnosed based on the presence of symptoms from different groups for over one month. Treatment involves pharmacological therapy with antipsychotics, electroconvulsive therapy in rare cases, and psychosocial interventions like psychoeducation, psychotherapy, and rehabilitation.
This document discusses Hirschsprung's disease, which occurs when ganglion cells are missing from parts of the colon. It has a prevalence of 1 in 5000 live births and is more common in males. The main symptoms are constipation and abdominal distension. Diagnosis involves contrast enema, anorectal manometry, and biopsy/histology of rectal tissue. Treatment is surgical removal of the aganglionic segment and reconnection of the bowel. The document describes various surgical techniques like Swenson and Soave procedures. Overall it provides an overview of the embryology, clinical presentation, diagnostic workup and management of Hirschsprung's disease.
Hirschsprung disease, also known as congenital aganglionic megacolon, is a developmental disorder of the enteric nervous system where a section of the bowel starting at the anus lacks ganglion cells. This causes bowel obstruction and an enlargement of the colon. It occurs in about 1 in 5000 live births and is most common in males. Diagnosis involves biopsy of the narrowed segment showing absence of ganglion cells. Treatment is surgical removal of the abnormal section followed by reanastomosis.
This document discusses the case of a newborn male patient presenting with symptoms of Hirschsprung's disease including abdominal distention and failure to pass meconium. Diagnostic testing revealed the absence of ganglion cells in the colon consistent with Hirschsprung's disease. The patient underwent an end colostomy and biopsy which confirmed the diagnosis. He recovered well and was discharged with plans for a future pull through surgery.
This document discusses the anatomy of peritoneal spaces. It defines the peritoneum and its two layers - parietal and visceral. It describes various peritoneal ligaments that connect organs, including the falciform, triangular, lesser and greater omentum. It outlines the major peritoneal spaces such as the supramesocolic, inframesocolic, pelvic and lesser sac spaces. It provides details on boundaries and locations of collections in each space. In summary, the document provides a comprehensive overview of the peritoneal anatomy and spaces in the abdomen and pelvis.
Hirschsprung disease is a congenital disorder where the enteric nervous system fails to develop in parts of the colon, most commonly in the rectum. This leads to obstruction and complications like enterocolitis. The diagnosis is confirmed with biopsy showing lack of ganglion cells. Treatment involves surgical removal of the aganglionic segment and reconnection of the bowel, such as with a Swenson or Duhamel procedure. Early diagnosis and treatment are important to prevent complications.
Hirschsprung's disease is a congenital disorder caused by the absence of ganglion cells in parts of the colon, which prevents normal nerve function. It most commonly involves the rectum and sigmoid colon. Affected infants experience constipation or intestinal obstruction after birth. Diagnosis involves rectal biopsy and imaging tests. Treatment involves surgically removing the affected part of the colon and reconnecting the healthy ends, which often cures the condition. Complications can include infection, leakage at the connection site, or ongoing constipation issues.
محاضرة دكتورة نورا الطحاوى للفرقة الاولى كلية الطب البشرى
يوم الاحد 17 ابريل 2011س
Lectures of Anatomy by Dr. Noura El Tahawy for first year Faculty of Medicine, El Minia University. 17-4-211
م
Hirschsprung's disease is a congenital condition caused by the lack of nerve cells in parts of the colon, preventing normal contraction. It is most commonly due to mutations in RET, EDNRB or EDN3 genes. Symptoms include constipation, abdominal distension and vomiting in newborns. Diagnosis involves biopsy and imaging showing dilated bowel above a narrowed transition zone. Treatment is initially with colostomy, then definitive surgery like pull-through procedures to remove the affected bowel segment. Complications can include infection and incontinence.
1) The rectum is the distal part of the large intestine located in the pelvic cavity. It extends from the rectosigmoid junction to the anal canal.
2) It has several flexures including anterior-posterior sacral and perineal flexures. It also has lateral flexures that correspond to transverse rectal folds.
3) The rectum receives its blood supply from the superior, middle, and inferior rectal arteries and drains into the superior, middle, and inferior rectal veins.
This document provides guidance on effectively thanking donors to encourage repeat donations. It emphasizes that gratitude is important for donor retention and differentiation from other nonprofits. An effective thank you should be personalized, tangible by connecting to the donation, emotional, and focus on the donor rather than the nonprofit. Creativity, such as handwritten notes or photos, enhances the impact. The goal is to make donors feel appreciated for their contribution to the organization's mission.
This document outlines 10 steps to add 500 new connections to LinkedIn in 30 days. The steps include leveraging existing email contacts, connecting with contacts from business cards, alumni networks, friends and family, and past acquaintances. It also recommends connecting with event attendees, organizers, and syndicating a connection call-to-action across various online properties. The final step discusses cold outreach techniques for connecting with strangers on LinkedIn. Following all 10 steps for 30 days is guaranteed to result in 500 additional connections.
This document summarizes a presentation about effective communication in the digital age. It discusses the pitfalls of different communication channels like email, texting, and social media. It provides general dos and don'ts for using these channels appropriately and effectively at work. It also covers best practices for collaboration, mentoring, and international communication. The document concludes by outlining how to develop a communication strategy, including segmenting audiences, defining appropriate channels, and setting rules. It recommends clearly communicating the strategy to employees and reinforcing it through onboarding and visible reminders around the office. The overall message is that digital communication requires awareness of tone and context to avoid issues but can be used effectively with proper guidelines.
This document provides 5 last-minute fundraising ideas for organizations procrastinating on their year-end fundraising efforts. The ideas are: 1) online giving via email blasts or websites, 2) direct mailings between Dec. 26-31, 3) compelling stories and images in pitches, 4) limiting donor options on websites, and 5) thanking donors three times. It stresses the importance of year-end fundraising, providing tips from a fundraising consultant.
Social Media is Killing Handwriting and Why that’s Bad for Businessdlvr.it
The Power of the Handwritten Thank You Note Despite Social Media. In this social media technology driven era, keeping the lost art of sending handwritten thank you notes alive is more important than ever.
View original post at: https://blog.dlvrit.com/2015/02/handwriting-as-a-marketing-advantage/
This document provides guidance on professional email etiquette. It discusses considering whether email is the best communication method, being professional across all digital communication channels, focusing email subject lines and content, using appropriate salutations, clearly identifying yourself and the purpose of emails, specifying required actions and due dates, avoiding all capital letters and overusing reply all functions, and writing concisely while providing necessary context. Professional email etiquette helps ensure clear, focused communication that avoids misunderstandings.
The document discusses the importance of storytelling skills for engaging with the business community. It provides tips for becoming a better storyteller such as focusing on positive stories about yourself that connect emotionally with the listener in under 5 minutes and avoiding gossip or jokes. It encourages the reader to practice storytelling to improve their career opportunities and relationships.
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1. flickr: SOCIALisBETTER
How to Write
Thank-You
Emails That
Inspire
@
Your guide to
e-gratitude glory.
___________
Network for Good Webinar
March 21, 2012
2. Your Network for Good Webinar Speaker Today:
Lisa Sargent,
Donor Communications Specialist
Lisa Sargent Communications
www.lisasargent.com
3. How to Write Thank-You Emails That Inspire:
What We‟ll Cover Today
I. The proof, the theory (groan!), the mantra
• The thinking behind the thanking: short, sweet, surprising
II. The process: 10 steps to write your way to e-gratitude glory
① Who‟s knocking on my Inbox? Write proper sender & subject lines.
② What‟s in a name? Make it personal.
③ These two lines matter most: Aim for engaging openers.
④ Bring on the good stuff! Describe how I‟m helping/will help.
⑤ Where can I turn? Provide the right kind of contact info. flickr: Chelsea McNamara
⑥ Don‟t leave me hanging... Say when you‟ll be in touch next.
⑦ The voice at the top: Choose the right signatories and signatures.
⑧ Now what? Harness e-gratitude‟s biggest secret powers.
⑨ Postscript power: Use a P.S., how and why.
⑩ Love at first sight? Attend to format, images and alt-tags.
III. The reality: E-mail samples, mundane and magnificent!
• A guided tour through real-world email thank-yous
Up next Theory and proof
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
4. The thinking behind the thanking: theory and proof
Why bother?
So, why bother sending an email thank you at all?
4 things we know:
① Online donor retention rates are in the pits. Only 11 out of every 100 donors
acquired online in 2007 were still giving in 2010.
Source: 2011 donorCentrics™ Internet and Multichannel Giving Benchmarking Report
② Thank-yous are tops for donor retention: Professor Adrian Sargeant, et. al. say
thank-yous “provide a promising means of fostering donor relationships and
retaining donors.” Source: “Don’t forget to say ‘thank you’: The effect of an acknowledgment on donor relationships”, Sargeant, et. al.
Up next 3. & 4.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
5. The thinking behind the thanking: theory and proof
So, why bother sending an email thank you at all?
4 things we know, cont’d:
③ Thank-yous make donors feel good: again, from Prof. Sargeant, saying thank you
“enhances positive emotions and alleviates negative emotions.” (Think: old brain!)
④ Thanking makes people more likely to help (read as: give) again. Harvard said so!
Source: “Why ‘thank you’ matters,” Harvard Program on Negotiation
Up next Your new gratitude mantra
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
6. The thinking behind the ♬ ♫ ♬ “I feel good... I
knew that I would, now...I
thanking: mantra! feeeeeeel good... ♬ ♫ ♬
You say:
“OK, OK, Lisa. Enough proof. Enough
theory! What I want to know is: what kind
of thank-yous should I write?”
Here‟s my answer, in the form of
your new gratitude mantra:
“I will write
thank-you emails
that make
my donors
FEEL GOOD!”
flickr: cliff1066™
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: speaker, Lisa Sargent
7. flickr: Foxtongue
Repeat:
I will write thank-you emails that
make my donors feel good!*
* Reason why: Feeling good taps into the
egocentric amygdala (a.k.a. reptilian
brain, ‘old brain,’ ‘lizard brain’).
Besides, it’s the right thing to do. Saying
thank you is good customer service AND
just plain good manners.
Up next Now let‟s get writing!
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: speaker, Lisa Sargent
8. Who’s that knocking on my Inbox door? You have 2-5 seconds to tell
me, or I click the ‘delete’ button...
Step 1. Write proper email Sender and Subject lines.
Actual examples from my Inbox:
Sender
DON’TS:
Do not use Info,
Donations,
Webmaster,
Friend, or other
generic name as
a Sender line.
Sender
Your ‘Sender’ or
DOs:
‘From’ line must Do choose the
clearly state who
you are!
bona fide
name of your
organization.
Up next Subject Lines
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
9. Who’s that knocking on my Inbox door? You have 2-5 seconds to tell
me, or I click the ‘delete’ button...
Step 1. Write proper email Sender and Subject lines.
Here‟s how (part 2):
Subject
Line Rule:
Your subject
line must state
why you are
emailing in 45
characters or
less (including
spaces). And
frontload:
mobile devices
only display 1st
15-25
characters.
BONUS: Use
donor’s name
in the subject
line.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
10. What’s in a name?
Step 2. Make it personal. At a minimum, your email
salutation should use the donor‟s name, spelled
flickr: cote correctly.
My favorites: simple, warm,
no crazy punctuation.
Formal punctuation: use of colon positions this
as a ‘business’ transaction.
BONUS TIP:
Formal or casual?
Think about how you want
to address your new
donors, and the tone you
will set, and plan ahead
when setting up donation
page information fields.
Lukewarm: using first AND last name gives this an impersonal,
automated feel. Semicolon only makes it more stilted.
Up next Openers
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
11. litmus.com/blog says, “On average, 51.1% of readers spend less than 2 seconds looking at your
email.” And many use the preview pane. What does this mean? The first two lines matter most!
So...
Step 3. Use an engaging opener.
Pop quiz: which of the leads below would YOU rather read?
Up next One more thing about Openers
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
12. ONE MORE THING ABOUT E-THANKYOU OPENERS...
If you start with a story, you must very quickly
say thank you and include the donation amount.
(You can always jump back into the story on the next several lines.)
This slide with special thanks to Merchants Quay Ireland and their Head of Fundraising, Denisa Casement,
for sharing their 2011 e-mail thank you, above.
Up next Step 4
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
13. Step 4. Now tell me how my recently
received donation is helping/will help
change the world.*
*Important: if I have given for a specific purpose or to a
specific campaign, name it!
More from the „mystery shopping‟ files....
Up next Where can I turn?
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
14. Where can I turn if I need help? Providing proper contact information points me in the right
direction, gets the relationship off on the right foot, and puts a human face on your
organization.
Step 5. Provide non-generic contact information and links so I can get
in touch with your organization if I need to.
Not bad, but using a real person’s
name would be nicer.
One of mine... Up next Tell me what‟s coming
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
15. We’ve come this far together... Now don’t drop me in mid-email!
flickr: jemasmith
Step 6. Say when you‟ll be in touch with me next, and how.
(e.g., your e-newsletter, tax receipt, direct mail welcome pack...tell me.)
Only 1 organization (out of 12!) told me.Yay, Mercy Corps!
Up next The voice at the top
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
16. The voice at the top: Photo. ID’d. President. Nice.
Step 7. Choose your signatory (and signature) wisely.
A proper signatory can be...
• Your CEO or President (ID’d as such!)
• A staff member if for a special campaign,
e.g. someone ‘in the field’
“Oh, look! Here’s a nice
• Bonus: photo is nice. Actual signature
photo of the CEO and his
is, too. ? Who are you?
cat. What a kind face
he has...”
Real sig. ID’d. Nice.
“The team”? The
team persona is part
of c:water’s identity,
but to me, one
person is better.
Real CEO. Real animal lover. Nice.
Up next Now what?
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
17. Now what?!
Harness e-gratitude’s secret powers! Step 8. Harness email‟s 3 secret powers:
Interactivity, Immediacy and Instant
Gratification.
I’ve nearly finished reading your thank-you email. I’m feeling good
about giving, and I’m thinking about you and your work. Right now.
Why not keep the good feelings flowing? Send me to a video or
resource on your website... to your blog... to Twitter or Facebook...
No links
Links
flickr: LOLren
Up next Openers
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
18. P.S. We love you. You. You. You!
Yes, people read postscripts. In e-mails. Yes. Yes. Yes. (And click-throughs of 2 and 4
percent are not unheard of: the P.S. is your last chance to sprinkle a little more donor-
love.)
Step 9. Use a P.S., a.k.a. postscript.
What can you put in a P.S.?
An invitation to watch a video or access a
free resource or take a tour, an update to
your story, your contact info
(see previous slides for ideas)...
And one final, fabulous thank-you,
of course!
Up next The visuals of writing
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
19. The visuals of writing...
Step 10. Attend to your format, images and alt-tags
for better readability. Seven tips:
1. View your e-mails with images off and images on, and create
proper alt-tags to describe images and logos.
2. Write your email in Word first. Spellcheck, proof grammar and
This is an ‘alt-tag’, or readability stats (i.e., Flesch-Kincaid).
alt-attribute: a short 3. In general, keep paragraphs and sentences short.
block of text that
describes the image to 4. In general, use action verbs. And always, more „you‟ than „we.‟
be rendered (which you 5. In general, use sans serif font online. 11 pt is good. 12 pt is better.
can see is a logo, 6. Use adjectives and adverbs sparingly.
bottom right)
7. In general, keep your message short & sweet. Below 300 words is
a good target.
Up next Real-life samples
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
20. Real-life sample number one: Mercy Corps.
Bonus points for
P.S. ‘channel
crossing’: Mercy
followed up via
direct mail with a
thank you postcard,
tax receipt and
welcome pack.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
21. Real-life sample number two: charity:water.
OK, so this isn’t the email.
It’s the redirect. But if you
want to see how to tell a
story in a thank-you
message, you can’t get
much better than this.
Tax receipt arrived as
promised, as did a
beautiful follow-up thank-
you email.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
22. Real-life sample number three:
Wikimedia Foundation.
When Wikipedia went dark for a day, I gave, and received this
beautiful thank you in return. Because it was from a ‘real-live
person’, I replied to say how much I enjoyed the message.
Sadly, Wikimedia’s Sue Gardner never responded... dimming
gratitude’s warm glow.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
23. Real-life sample number four:
NPCA
Note: a story about how I’m helping would be welcomed in this
email, as would the opportunity to click to NPCA’s beautiful
website for a video, or a resource (like a vacationer’s guide to
parks, e.g.) – which could easily go in a postscript.
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
24. Real-life sample number five:
Mr. Holland‟s Opus Foundation
MHOPUS proves you don’t have to deliver a fancy email to make donors feel loved. They also
followed up with a second thank-you email that was every bit as beautiful. And check out the
redirect... See next slide
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
25. Real-life sample number five:
Mr. Holland‟s Opus Foundation
The Mr. Holland’s Opus Foundation
proves you can deliver plenty of
donor-love on a bootstrap budget,
with its donor-centric redirect page,
warm email thank-you (see
previous slide) and follow-up thank
you email that included a
handwritten thank-you from a
budding young musician. Bravo!
Up next homework (double groan!)
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
26. And now for your post-webinar homework assignments...
Assignment #1: Be your donor.
Make a donation from your homepage, via an Internet search. Land
there like a newbie. Use a new email account to do so. Take screen
shots to track each step of the process, while asking these questions:
1. Homepage: Can I quickly and easily find the donate button?
2. Click the donate button: How does my donate page look?
Assignment #2: 3. Fill it out: Are the fields easy to complete? Where am I redirected?
Be someone else’s Does this make sense to me?
donor. 4. Give: Am I redirected to a thank-you page? Inbox: Do I get a thank-
Go ‘mystery you email? How do the Sender and Subject fields look?
shopping’ and make 5. Open email. What do I see, images off? What do I see, images on?
donations to your 6. Read email. How does it make me feel?
competitors and to 7. Act on something. Does the email give me somewhere to click?
other nonprofit 8. Finish reading. Do I know where to go if I have a question? Does it
organizations. Go to feel like a “real person” will reply?
their homepages and 9. Ask a question. Does anyone reply?
repeat steps 1-10 at 10. Wait for something. Do I know what‟s coming next? Does it arrive
right. as promised?
Up next The last word...
How to write thank-you emails that inspire, Network for Good Webinar 3/21/12: Lisa Sargent Communications
27. Thank you.
Thank you.
Thank you.
(And all best wishes for your
e-thanking success!)
If you have questions or want to
get in touch with Lisa Sargent,
you can reach her:
By email:
flickr: woodleywonderworks lisa(at)lisasargent(dot)com
By phone: 860-851-9755
On Twitter: @lisasargent2
Free case studies, articles and more...
For free resources and to subscribe to The Loyalty Letter,
Lisa‟s free e-newsletter for nonprofits, visit: www.lisasargent.com.
Also visit Lisa‟s free thank you letter clinic on SOFII, with more samples, at
http://www.sofii.org/showcase?hall=274&id=68.