8. Partnering across Product, Design, and Research
Lea Ann Hutter
Sr Director, Product Design
LinkedIn
Kassie Chaney
Director, User Research
LinkedIn
Product School | Santa Clara | 1.30.19
12. “Even the best designers produce successful
products only if their designs solve the
right problems. A wonderful interface to
the wrong features will fail.” - Jakob Nielsen
CHALLENGE
13.
14. SMALL DATA IN A BIG DATA WORLD
Customer
Support Cases
Quantitative
Studies
Employees &
Whitelists
Social Media
Executive
Feedback
Brand
Research
Site Behavior
End Member
Evaluation
USERS
Insight
Communities
User Experience
Research
App Store
Reviews
Marketing
Engagement
22. FOUNDATIONAL RESULTS
“We went into this project assuming that we
were beginning validation on a self-serve
analytics product. In the end, we realized
that to be successful, we will need to deliver
data through multiple channels: self-serve,
API, and platform integration. We were able
to develop a vision for a whole business,
not just one product.”
Product Manager
Product Manager
User Research
Designer
(not pictured)
Product Marketing
Sales Insights
24. FORMATIVE RESULTS
“Research informed the team
to slow down on an earlier
prioritized feature and
instead strongly prioritize
other features like Excel
download and integrations
with the Recruiter product.”
25. 1
Small data + Big data
= Big Win!
Great product vision
is flexible and evolves
based on new insights
Partner with
Research and Design
early and often
TAKEAWAYS
2 3
27. www.productschool.com
Part-time Product Management, Coding, Data and Digital
Marketing courses in San Francisco, Silicon Valley, New York,
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