The document discusses how to upgrade happy customers into MLM distributors. It recommends never pressuring customers and allowing them to make the decision in their own time, as some customers may remain customers for years before becoming distributors. It provides tips such as staying in touch monthly, showing how they can save money and earn income by becoming a distributor, offering to place referrals on their team, and asking customers to upgrade after three months of consistent orders. The goal is to make the opportunity available without applying pressure so customers feel comfortable making the decision to become distributors if interested.