How to update price
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This document discusses how to edit product prices individually and in bulk on a seller panel. It provides step-by-step instructions for editing prices one by one by accessing the catalogue tab and clicking icons to update the MRP, selling price, and view expected payouts. It also outlines how to edit multiple prices simultaneously by downloading a CSV file of selected products and columns, editing the prices and MRPs in Excel, saving the file to the desktop, and uploading the updated CSV to change prices in bulk.
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Edit price
This document discusses how to edit product prices individually and in bulk on an e-commerce platform. It provides steps to edit a single product price by clicking on the price icon and entering a new amount. To edit prices in bulk, the document instructs downloading a CSV file of product data, editing the price and MRP columns, saving it, and uploading to update all prices at once.
How to update price
This document discusses how to edit product prices individually and in bulk on an e-commerce platform. It provides steps to edit a single product price, download a CSV file of selected products, edit the price in the CSV file including an "Override Price" column, then upload the updated file to change multiple prices at once. The individual process involves clicking icons to edit the MRP and selling price, entering new values, and clicking done.
Edit price
This document discusses how to edit product prices individually and in bulk on an e-commerce catalogue. It provides step-by-step instructions for editing a single product price, downloading a CSV file of product prices, editing the prices in bulk in the CSV file, and uploading the updated CSV to change multiple product prices at once. The individual editing process involves clicking icons to access price fields and saving changes. The bulk editing process involves downloading a CSV, editing prices in Excel, saving as a specific file format, and uploading to update all prices.
How to update price - Wholesale
This document discusses how to edit product prices individually or in bulk on the seller panel. It provides steps to edit a single product price by clicking the price icon and entering new MRP and selling prices. To edit prices in bulk, sellers can download a CSV file of selected products, edit the prices and MRP in the file along with an "Override Price" column, then upload the updated file to change multiple prices at once.
Catalogue management - Paytm mall shop
This document discusses how to edit the stock, status, and price of products in a seller's catalogue on an e-commerce platform. It provides step-by-step instructions for editing each of these elements individually and in bulk. For stock, sellers can edit quantities one by one or upload a CSV file. They can also change product statuses individually or bulk using a CSV. When editing prices, there are guidelines around maximum and minimum prices, and sellers can update prices one by one or bulk through a CSV file. Troubleshooting tips are provided for potential errors in the bulk uploading process.
Add an existing products in bulk
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include downloading a category-wise product details file, filling in required fields like MRP, SKU, inventory, and warehouse ID. You can then upload the CSV file. Paytm Mall will process the file and generate a success file listing added products or an error file detailing issues. Added products will go live in the catalogue within 2-3 hours.
Catalogue : Price and status update
This document provides instructions for editing product prices and statuses in bulk or individually through a seller panel. It outlines how to:
1) Edit individual product prices and view expected payouts.
2) Download a CSV file of selected product columns, edit prices and statuses in the file, and upload the file to change multiple products at once.
3) Change the status of individual products or download an inventory CSV to change statuses in bulk.
4) Share products on social media sites to promote products.
Catalogue management for Paytm Mall Shop
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update in bulk. Guidelines are also provided on maximum/minimum prices and bulk editing limits.
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Edit price
This document discusses how to edit product prices individually and in bulk on an e-commerce platform. It provides steps to edit a single product price by clicking on the price icon and entering a new amount. To edit prices in bulk, the document instructs downloading a CSV file of product data, editing the price and MRP columns, saving it, and uploading to update all prices at once.
How to update price
This document discusses how to edit product prices individually and in bulk on an e-commerce platform. It provides steps to edit a single product price, download a CSV file of selected products, edit the price in the CSV file including an "Override Price" column, then upload the updated file to change multiple prices at once. The individual process involves clicking icons to edit the MRP and selling price, entering new values, and clicking done.
Edit price
This document discusses how to edit product prices individually and in bulk on an e-commerce catalogue. It provides step-by-step instructions for editing a single product price, downloading a CSV file of product prices, editing the prices in bulk in the CSV file, and uploading the updated CSV to change multiple product prices at once. The individual editing process involves clicking icons to access price fields and saving changes. The bulk editing process involves downloading a CSV, editing prices in Excel, saving as a specific file format, and uploading to update all prices.
How to update price - Wholesale
This document discusses how to edit product prices individually or in bulk on the seller panel. It provides steps to edit a single product price by clicking the price icon and entering new MRP and selling prices. To edit prices in bulk, sellers can download a CSV file of selected products, edit the prices and MRP in the file along with an "Override Price" column, then upload the updated file to change multiple prices at once.
Catalogue management - Paytm mall shop
This document discusses how to edit the stock, status, and price of products in a seller's catalogue on an e-commerce platform. It provides step-by-step instructions for editing each of these elements individually and in bulk. For stock, sellers can edit quantities one by one or upload a CSV file. They can also change product statuses individually or bulk using a CSV. When editing prices, there are guidelines around maximum and minimum prices, and sellers can update prices one by one or bulk through a CSV file. Troubleshooting tips are provided for potential errors in the bulk uploading process.
Add an existing products in bulk
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include downloading a category-wise product details file, filling in required fields like MRP, SKU, inventory, and warehouse ID. You can then upload the CSV file. Paytm Mall will process the file and generate a success file listing added products or an error file detailing issues. Added products will go live in the catalogue within 2-3 hours.
Catalogue : Price and status update
This document provides instructions for editing product prices and statuses in bulk or individually through a seller panel. It outlines how to:
1) Edit individual product prices and view expected payouts.
2) Download a CSV file of selected product columns, edit prices and statuses in the file, and upload the file to change multiple products at once.
3) Change the status of individual products or download an inventory CSV to change statuses in bulk.
4) Share products on social media sites to promote products.
Catalogue management for Paytm Mall Shop
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update in bulk. Guidelines are also provided on maximum/minimum prices and bulk editing limits.
Catalogue management for Paytm Mall Shop
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses and update stock quantities individually or in bulk. It also outlines guidelines for updating product prices, such as maximum and minimum price limits. Sellers can activate or deactivate products by clicking tabs in their catalogue, or by downloading and editing an inventory file. They can also update prices one by one or by downloading, editing, and uploading a CSV file. The document includes examples of error messages received when limits on price changes are exceeded.
Catalogue management for Paytm Mall shop
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update statuses, quantities, or prices in bulk. Guidelines are also provided on maximum/minimum prices and limits for price updates.
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This document provides instructions for adding a new variant to an existing product in the seller panel catalogue. It outlines 9 steps to add a new variant, including searching for the product, clicking "add new variant to a group of products", entering the product ID, editing details like price and size, validating the details, and submitting the new variant. The new variant will go live within 2-3 working days after being submitted.
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This document provides an overview of how to use the catalogue tab in the seller panel. It discusses what a catalogue is, how to check your catalogue, and how to share your catalogue on social media. Specifically, it outlines the steps to find a product using search, view all active products by filtering, edit product prices, and share products on social platforms. The document serves as a guide for sellers to effectively manage and showcase their product catalogue.
Catalogue overview
In this module we will discuss :-
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How you can list your products on Paytm ?
How can you share your catalogue on social media ?
Catalogue editing stock
This document discusses two methods for editing stock quantities: editing one by one via the seller panel, and editing in bulk by downloading an inventory Excel file, making edits, and uploading the updated file. The one by one method involves clicking "Edit stock" and changing quantities individually. The bulk method involves selecting all products, downloading the inventory data as an Excel file, editing quantities in the file according to product IDs, saving and uploading the updated file to make the changes.
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This document discusses how to edit product stock and status individually or in bulk in the seller panel. It provides steps to edit stock one by one or download a CSV file to edit stock for multiple products. It also explains how to change a single product's status or download a file to change status for many products by entering 0 for inactive and 1 for active in the inventory status column before uploading the file.
Add existing products in bulk
This document discusses how to add existing products in bulk to a Paytm Mall catalogue. Sellers can download a CSV template with product details from existing Paytm Mall products, fill in required fields like price and inventory, and upload the file to add multiple products at once. The status of the uploaded file can then be checked, with success and error files downloaded providing information on products that were added or had errors.
Catalogue management for Paytm Mall Shop
This document discusses how to edit the stock, status, and price of products in the catalogue in both single and bulk formats. It provides step-by-step instructions on editing stock by editing quantities one by one or in bulk by downloading an inventory CSV file. It also outlines how to change the status of single or multiple products by activating or inactivating them using the inventory CSV file. Finally, it reviews general guidelines for updating prices and provides directions for editing prices of individual products or in bulk by uploading a updated CSV file, with examples of potential error messages.
Add an existing products in bulk
This document discusses how to add existing products to a catalogue in bulk. Sellers can download a CSV template listing category-wise product details from Paytm Mall. They fill in required fields like product name, brand, MRP, selling price, merchant SKU, and optionally inventory and shipping charges. The completed CSV is uploaded, and a success file lists products added to the catalogue within 2-3 hours, while an error file outlines issues to address. Bulk uploading existing products streamlines adding many items at once.
How to update price - Wholesale
The document discusses how to edit product prices on Paytm Mall individually or in bulk. It provides guidelines on maximum and minimum selling prices (MSP and MOP) and outlines the steps to update prices one by one through the catalogue interface or by downloading a CSV file, editing prices, and uploading the updated file. Errors that may occur during bulk price updates are also described.
How to update price - Wholesale
The document discusses how to edit product prices individually or in bulk on the Paytm Mall platform. It provides guidelines on maximum and minimum selling prices. It then outlines the step-by-step process to edit a single product price or download a CSV file to update multiple product prices in bulk. Errors that may occur during bulk uploading are also described.
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1. The document discusses how to add new products to an online store through the seller support tab. It outlines downloading a template spreadsheet, filling it out with product details, and uploading it to add multiple products at once.
2. The process involves clicking on the seller support tab, then the listing & catalogue tab, and clicking "Add new products in bulk". This allows downloading a template to fill out with brand, price, images and other details for each product.
3. Once filled out, the template is saved and uploaded through the support tab. A ticket number is provided to check the status of the added products.
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Edit price
This document provides guidelines for editing product prices individually or in bulk on the Paytm Mall catalogue. It explains how to update the maximum selling price (MSP) and minimum operating price (MOP) set by Paytm Mall based on past sales data. It also outlines the limits on increasing or decreasing prices and the number of allowed price updates per day. Step-by-step instructions are given for editing prices one by one or uploading a CSV file to update multiple prices at once. Sample error messages are shown for issues like exceeding price ranges or daily update limits.
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This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include searching for products on Paytm Mall, downloading the product details file, filling in required fields like price and inventory for each product in the CSV file, and uploading the file. The status of the uploaded file can then be checked, including a success file of added products and an error file of products not added along with reasons.
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Paytm Mall Shop_Cataloguing_English
This training guide discusses how to manage inventory on Paytm Mall, including editing stock quantities and prices for individual products or in bulk via the seller panel, as well as changing product statuses to active/inactive either one by one or for multiple products at once using a downloaded and edited Excel file for bulk updates. Step-by-step instructions are provided for editing stock, prices, and statuses individually or in bulk through the seller panel interface and bulk upload process.
Edit price
This document discusses guidelines for editing product prices on Paytm Mall, including:
1. General guidelines like maximum and minimum selling prices
2. How to edit prices one by one by clicking icons to edit individual product prices
3. How to edit prices in bulk by downloading a CSV file, editing prices, and uploading the updated file
Catalogue management for Paytm Mall Shop
This document provides instructions for catalog management on an e-commerce platform, including how to change product statuses and prices individually or in bulk. It outlines the following key steps:
1. To change product statuses individually, click the Catalogue tab and activate or inactivate each product. To change statuses in bulk, select multiple products, download the inventory data, update the status column in the Excel file, and upload the file.
2. To edit quantities individually, click Catalogue, Edit Stock, and update each product. To edit quantities in bulk, follow the same process of selecting products, downloading data, editing the Excel file, and uploading the update.
3. To change prices individually, click Catalogue
Catalogue management for Wholesale
This document discusses how to edit product prices, stock, and status in the catalogue management module. It provides instructions for editing prices and stock individually as well as in bulk via downloading a CSV file, editing it, and uploading the updated file. To edit prices individually, users click the edit icon and enter new prices. To edit in bulk, they download a CSV file, edit the prices/quantities/statuses, and upload the updated file. This allows editing multiple products' information quickly.
Edit price
This document provides instructions for editing product prices individually and in bulk on the Paytm Mall platform. It discusses general pricing guidelines, such as maximum and minimum operating prices. It then provides step-by-step instructions for editing prices one product at a time and for editing multiple product prices by uploading a CSV file. Potential error messages during bulk price editing are also outlined.
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This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses and update stock quantities individually or in bulk. It also outlines guidelines for updating product prices, such as maximum and minimum price limits. Sellers can activate or deactivate products by clicking tabs in their catalogue, or by downloading and editing an inventory file. They can also update prices one by one or by downloading, editing, and uploading a CSV file. The document includes examples of error messages received when limits on price changes are exceeded.
Catalogue management for Paytm Mall shop
This document provides instructions for catalogue management on Paytm Mall, including how to change product statuses individually or in bulk, update stock quantities individually or through a bulk upload file, and update prices individually or through a bulk upload file. The key steps outlined are clicking the Catalogue tab, downloading inventory or price update files, editing the files to make changes, and uploading the edited files to update statuses, quantities, or prices in bulk. Guidelines are also provided on maximum/minimum prices and limits for price updates.
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This document provides instructions for adding a new variant to an existing product in the seller panel catalogue. It outlines 9 steps to add a new variant, including searching for the product, clicking "add new variant to a group of products", entering the product ID, editing details like price and size, validating the details, and submitting the new variant. The new variant will go live within 2-3 working days after being submitted.
SCD - Catalogue overview
This document provides an overview of how to use the catalogue tab in the seller panel. It discusses what a catalogue is, how to check your catalogue, and how to share your catalogue on social media. Specifically, it outlines the steps to find a product using search, view all active products by filtering, edit product prices, and share products on social platforms. The document serves as a guide for sellers to effectively manage and showcase their product catalogue.
Catalogue overview
In this module we will discuss :-
What is Catalogue ?
How you can list your products on Paytm ?
How can you share your catalogue on social media ?
Catalogue editing stock
This document discusses two methods for editing stock quantities: editing one by one via the seller panel, and editing in bulk by downloading an inventory Excel file, making edits, and uploading the updated file. The one by one method involves clicking "Edit stock" and changing quantities individually. The bulk method involves selecting all products, downloading the inventory data as an Excel file, editing quantities in the file according to product IDs, saving and uploading the updated file to make the changes.
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This document discusses how to edit product stock and status individually or in bulk in the seller panel. It provides steps to edit stock one by one or download a CSV file to edit stock for multiple products. It also explains how to change a single product's status or download a file to change status for many products by entering 0 for inactive and 1 for active in the inventory status column before uploading the file.
Add existing products in bulk
This document discusses how to add existing products in bulk to a Paytm Mall catalogue. Sellers can download a CSV template with product details from existing Paytm Mall products, fill in required fields like price and inventory, and upload the file to add multiple products at once. The status of the uploaded file can then be checked, with success and error files downloaded providing information on products that were added or had errors.
Catalogue management for Paytm Mall Shop
This document discusses how to edit the stock, status, and price of products in the catalogue in both single and bulk formats. It provides step-by-step instructions on editing stock by editing quantities one by one or in bulk by downloading an inventory CSV file. It also outlines how to change the status of single or multiple products by activating or inactivating them using the inventory CSV file. Finally, it reviews general guidelines for updating prices and provides directions for editing prices of individual products or in bulk by uploading a updated CSV file, with examples of potential error messages.
Add an existing products in bulk
This document discusses how to add existing products to a catalogue in bulk. Sellers can download a CSV template listing category-wise product details from Paytm Mall. They fill in required fields like product name, brand, MRP, selling price, merchant SKU, and optionally inventory and shipping charges. The completed CSV is uploaded, and a success file lists products added to the catalogue within 2-3 hours, while an error file outlines issues to address. Bulk uploading existing products streamlines adding many items at once.
How to update price - Wholesale
The document discusses how to edit product prices on Paytm Mall individually or in bulk. It provides guidelines on maximum and minimum selling prices (MSP and MOP) and outlines the steps to update prices one by one through the catalogue interface or by downloading a CSV file, editing prices, and uploading the updated file. Errors that may occur during bulk price updates are also described.
How to update price - Wholesale
The document discusses how to edit product prices individually or in bulk on the Paytm Mall platform. It provides guidelines on maximum and minimum selling prices. It then outlines the step-by-step process to edit a single product price or download a CSV file to update multiple product prices in bulk. Errors that may occur during bulk uploading are also described.
Adding product via support tab
1. The document discusses how to add new products to an online store through the seller support tab. It outlines downloading a template spreadsheet, filling it out with product details, and uploading it to add multiple products at once.
2. The process involves clicking on the seller support tab, then the listing & catalogue tab, and clicking "Add new products in bulk". This allows downloading a template to fill out with brand, price, images and other details for each product.
3. Once filled out, the template is saved and uploaded through the support tab. A ticket number is provided to check the status of the added products.
Catalogue: HSN code update
In this module, we will discuss:-
How can you update HSN code for a single product?
How can you update HSN codes in bulk?
How can you download list of your product ids?
Edit price
This document provides guidelines for editing product prices individually or in bulk on the Paytm Mall catalogue. It explains how to update the maximum selling price (MSP) and minimum operating price (MOP) set by Paytm Mall based on past sales data. It also outlines the limits on increasing or decreasing prices and the number of allowed price updates per day. Step-by-step instructions are given for editing prices one by one or uploading a CSV file to update multiple prices at once. Sample error messages are shown for issues like exceeding price ranges or daily update limits.
Add existing products in bulk
This document discusses how to add existing products to your catalogue in bulk by uploading a CSV file. The steps include searching for products on Paytm Mall, downloading the product details file, filling in required fields like price and inventory for each product in the CSV file, and uploading the file. The status of the uploaded file can then be checked, including a success file of added products and an error file of products not added along with reasons.
P04 - Vendor Management (MCU)
This session takes a look at vendor management and shows ways to properly setup vendors to enable automatic ordering and purchase order creation.
Paytm Mall Shop_Cataloguing_English
This training guide discusses how to manage inventory on Paytm Mall, including editing stock quantities and prices for individual products or in bulk via the seller panel, as well as changing product statuses to active/inactive either one by one or for multiple products at once using a downloaded and edited Excel file for bulk updates. Step-by-step instructions are provided for editing stock, prices, and statuses individually or in bulk through the seller panel interface and bulk upload process.
Edit price
This document discusses guidelines for editing product prices on Paytm Mall, including:
1. General guidelines like maximum and minimum selling prices
2. How to edit prices one by one by clicking icons to edit individual product prices
3. How to edit prices in bulk by downloading a CSV file, editing prices, and uploading the updated file
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This document provides instructions for catalog management on an e-commerce platform, including how to change product statuses and prices individually or in bulk. It outlines the following key steps:
1. To change product statuses individually, click the Catalogue tab and activate or inactivate each product. To change statuses in bulk, select multiple products, download the inventory data, update the status column in the Excel file, and upload the file.
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This document discusses how to edit product prices, stock, and status in the catalogue management module. It provides instructions for editing prices and stock individually as well as in bulk via downloading a CSV file, editing it, and uploading the updated file. To edit prices individually, users click the edit icon and enter new prices. To edit in bulk, they download a CSV file, edit the prices/quantities/statuses, and upload the updated file. This allows editing multiple products' information quickly.
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This document provides instructions for editing product prices individually and in bulk on the Paytm Mall platform. It discusses general pricing guidelines, such as maximum and minimum operating prices. It then provides step-by-step instructions for editing prices one product at a time and for editing multiple product prices by uploading a CSV file. Potential error messages during bulk price editing are also outlined.
Edit price
This document provides instructions for editing product prices on the Paytm Mall catalogue in three ways: individually, in bulk, and general pricing guidelines. It explains how to edit the maximum selling price, minimum operating price, and individual product prices one by one through the catalogue interface. It also outlines how to download a CSV file of product prices, edit prices in bulk directly in the file, and upload the updated file to change multiple prices at once. Finally, it mentions limits on price increases/decreases and sample error messages that could occur.
Edit price
This document provides instructions for editing product prices on the Paytm Mall catalogue in three ways: individually, in bulk, and general pricing guidelines. It explains how to edit the maximum selling price, minimum operating price, and actual selling price for individual products. It also outlines the process to edit multiple product prices simultaneously by downloading a CSV file, editing the prices, and uploading the updated file. General pricing rules like price variance limits and update frequency are also covered.
Edit price
This document provides guidelines for editing product prices on Paytm Mall as a seller. It discusses general pricing rules like maximum and minimum operating prices (MSP and MOP) as well as price variance limits. It then outlines how to edit prices individually or in bulk. For bulk edits, sellers can download a CSV template, update prices, and upload the file to change multiple product prices at once. The document cautions about errors like exceeding daily price update limits or setting invalid prices outside allowed ranges.
Edit price
This document provides guidelines for editing product prices on Paytm Mall as a seller. It discusses general pricing rules like maximum and minimum operating prices (MSP and MOP) as well as price variance limits. It then outlines how to edit prices individually or in bulk. For bulk edits, sellers can download a CSV template, update prices, and upload the file to change multiple product prices at once. The document cautions about errors like exceeding daily price update limits or setting invalid prices outside allowed ranges.
Edit price
This document provides instructions for editing product prices on the Paytm Mall catalogue in three ways: individually, in bulk via CSV file, or through the seller panel. It explains the general guidelines of maximum and minimum price limits. Editing prices individually involves clicking icons to edit the MRP or selling price directly. Bulk editing involves downloading a CSV file, editing the prices and MRPs, then uploading the updated file. The seller is advised to check for pricing errors like exceeding daily update limits.
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This document provides guidelines for editing product prices on the Paytm Mall catalogue in three ways: individually, in bulk, or by general guidelines. It explains how to edit the maximum selling price (MSP) and minimum operating price (MOP) individually, how to download a CSV file to edit prices in bulk, and highlights general limits like maintaining the selling price between MOP and MRP. The document aims to help sellers efficiently update product prices on Paytm Mall.
How to update price - Wholesale
This document provides guidelines for editing product prices on the Paytm Mall catalogue in three ways: individually, in bulk, or by general guidelines. It explains how to edit the maximum selling price (MSP) and minimum operating price (MOP) individually, how to download a CSV file to edit prices in bulk, and highlights general limits like maintaining price variance rules and limits on daily price updates. The bulk editing process involves selecting products, downloading a CSV file, editing the price column, uploading the updated file, and addressing any error messages.
Edit price
This document provides guidelines for editing product prices on Paytm Mall as a seller. It discusses general pricing rules like maximum and minimum operating prices (MSP and MOP) as well as price variance limits. It then outlines how to edit prices individually by clicking icons to change MRP and selling price. It also explains how to edit multiple product prices in bulk by downloading a CSV file, editing the price and MRP columns, and uploading the updated file. Potential error messages during bulk uploading are also covered.
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The document discusses how to create new products and upload them for quality checking on an e-commerce platform. It provides step-by-step instructions for single product creation and bulk product uploads. Products go through a three stage quality checking process before being made live - under quality check, quality check approved, and quality check rejected. Sellers can view products currently under review on the non-live products tab.
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1. The document discusses the process of handling single item orders with multiple shipments through Paytm Mall's logistics partners. This includes confirming orders, packing orders, requesting pickups, and tracking shipped and delivered orders.
2. Paytm Mall offers sellers the ability to use their logistics partners for fulfillment. This provides benefits like flat shipping rates nationwide, easy tracking, and automated payouts.
3. The key steps for processing a single item order are confirming the order details, packing the item, requesting a pickup by providing packaging details, and then tracking the order status. Sellers can also download duplicate documents like packing slips or manifests.
how to cancel an order
This document discusses how to cancel orders individually or in bulk on an e-commerce platform and check cancelled orders. It provides the following steps:
1. To cancel a single order, select the order and choose a cancellation reason from a dropdown menu before confirming cancellation.
2. To cancel orders in bulk, download a CSV file of selected orders, upload it after choosing a cancellation reason, and confirm cancellation.
3. To check cancelled orders, go to the Cancelled tab under Orders and view orders cancelled by the merchant or customer along with order details and status.
orders overview
This document provides an overview of order management on an e-commerce platform. It discusses the orders tab interface, order types and stages, service level agreements (SLAs) for order fulfillment, and penalties for SLA breaches and order cancellations. The orders tab allows sellers to view, filter, and manage orders by status. Orders can be single-item or multiple-item. SLAs define the standard and expedited timelines for order shipping. Penalties of 3-7% of the order value are charged for late shipping or cancellations beyond grace periods. Tracking tools help sellers monitor SLA compliance and avoid financial penalties.
DIY- Add new product to catalogue
The document discusses how to create new products and upload products in bulk on an e-commerce platform. It provides step-by-step instructions on single product creation, including selecting categories, filling mandatory and optional attributes, uploading images, and submitting the product. It also outlines the process for bulk product uploads using a template, with details on selecting brands, downloading image links, filling the template, and submitting it. Finally, it defines the quality check process, where products are approved or rejected within 2-3 days before going live.
Tracking returns
This document discusses how sellers can track order returns on their panel. It explains how to check cancelled orders, returns before delivery, and returns after delivery. For cancelled orders, sellers can view order details and download order files. For returns before delivery, sellers can filter orders by date or status. For returns after delivery, sellers can view orders by status like approved, picked, or returned, and raise disputes. The document provides guidance on tracking return order statuses and details.
Tracking returns
This document discusses how sellers can track order returns on their panel. It explains that sellers can check cancelled orders by going to the Orders tab and selecting Cancelled. Returns before delivery can be found under the Returns tab by clicking on Returns before delivery. Returns after delivery are also under the Returns tab, with the status changing as the return progresses from Approved to Picked to Returned. Sellers are able to filter and download order details to track returns on their seller panel.
PSA guidelines
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to product returns. It outlines the cases where sellers can file PSA claims, such as damaged, missing, or wrong products. Sellers must submit supporting documents like product photos within 48 hours of receiving a disputed return. The document provides instructions for filing a PSA claim in the seller panel by clicking on tabs for returns and raising disputes. It also lists timelines for resolving different types of return issues under the PSA.
Tracking returns - Wholesale
1. To track returns before delivery, sellers can check the Returns Before Delivery tab to view orders cancelled by customers before products are delivered. Order status options are Return Initiated and Return Delivered.
2. To track returns after delivery, sellers can check the Returns After Delivery tab. They can filter orders by date, order ID, item ID, etc. and view order status in stages like Approved, Picked, and Returned.
3. Sellers can view full order details, download order CSVs, and check parent order IDs for partial returns from these return tracking tabs.
PSA guidelines - Wholesale
This document discusses Paytm Mall's Seller Assurance Program (PSA), which protects sellers from losses due to returns. It outlines the process for filing a PSA claim within 48 hours of a disputed return. Sellers can file claims for delayed delivery, damaged/missing items, wrong items, or lost products. Claims require supporting photos/videos. To file a claim, sellers access the Returns tab and click "Raise Return Dispute" to submit details and attachments about the disputed item. The document also lists turnaround times for raising queries about different types of return issues.
PSA guidelines - Wholesale
This document provides information about Paytm Mall Seller Assurance (PSA) which protects sellers in the event of return damages or losses. It outlines the cases where a PSA claim can be raised such as delayed delivery, damaged products, missing items, or wrong products. It describes the process for raising a PSA claim through the seller panel by clicking on the Returns tab and filling out a ticket submission form along with required documentation. Finally, it lists the turnaround times (TATs) for raising queries for different types of return issues.
Tracking returns - Wholesale
This document discusses how sellers can track product returns on their panel before and after delivery. It provides steps to check returns before delivery by going to the Returns tab and clicking on Returns before delivery. It also explains how to check returns after delivery by going to the Returns tab and clicking on Returns after delivery to view returns by status such as Approved, Picked, Returned, and All. The document provides guidance on filtering returns by date and other criteria and describes the various return stages visible to sellers on the returns panels.
Managing returns - Wholesale
1. The document discusses managing returns by defining what returns are, the types of returns, reasons for returns, and how to manage returns.
2. It defines returns as orders that are cancelled and sent back by customers, which can be returns before or after delivery.
3. It provides tips for reducing returns such as providing detailed product descriptions and packaging and processing orders on time.
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Manage your working hours and weekly holiday - wholesale
This document discusses how to manage working hours, weekly holidays, and scheduled holidays for warehouses on the Paytm Mall seller panel. Sellers can log into their panel, select a warehouse, and edit the working hours, weekly holiday, or apply for scheduled holidays by following the steps outlined. Changes to working hours or weekly holidays will apply to new orders the next day, while sellers must give at least 7 days notice for scheduled holidays and can have a maximum of two holidays per month.
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How to update price
- 1. Editing catalogue: Price In this module we will discuss :- 1. How to edit price one by one ? 2. How to edit price in bulk ?
- 2. How to edit price one by one ? Upload product’s price one by one via seller panel Click on catalogue tab Click on the icon to edit MRP and selling price 1. 2.1 2 2a
- 3. Enter MRP & selling price Click on the calculator to view the expected payout of your product How to edit price one by one ? 3. 4. 3 4
- 4. View your expected payout according to the shipping region How to edit price one by one ? 4a 4a. Click on update5. 5
- 5. Edit the price and product’s in bulk via seller panel Click on the check box to select all products Click on download CSV of selected columns How to edit price in bulk? 1. 2. 1 2
- 6. Select Product id, price and MRP, uncheck rest of the boxes Click on download How to edit price in bulk? 3. 4. Note: If you want you can keep merchant SKU, just to cross check the product but the column needs to be deleted while uploading the sheet. 3 4
- 7. Excel file will get downloaded on your computer Edit price and MRP Add a column Override Price and type Yes in the column How to edit price in bulk? 65 5. 6. Note: Override column should be typed in the same way as shown in the screen shot.
- 8. Click on file option and save the file on your desktop How to edit price in bulk? 7 7.
- 9. Click on upload updated CSV How to edit price in bulk? 8. 8
- 10. Click on choose file Click on upload How to edit price in bulk? 9. 10. 9 10
- 11. Thanks everyone! For any query please raise a ticket on support