Jon talked about how to transition into product management. There is no linear road into product management and Jon's path was no different. Product Managers are from many diverse backgrounds with unique skillsets. We are the “mini-CEOs" of our products, which requires us to collaborate with many departments across a given company. Every day, Product Managers must wear multiple hats to ensure the successful launch and adoption of our products. Jon's goal of this talk was to provide insight on how you can land a position regardless of your background.
10. About Me
● Expedia Group: Product Manager
● Boeing: Product Manager, project mgmt, consulting
● KPMG: Marketing, Client Services
● Grainger: Sales
● University of Washington (Go Dawgs!)
● Married, Love to Travel
11. How to Transition into Product Management
● Special projects
● Shadow PMs
● PM Courses (ex: Product School, Certificate programs)
12. Important Skills for Product Managers
● Master collaborator
● Communicate at all levels
● Prioritization
● User Research
● Make data based decisions
13. Landing a PM Job
● Network!
● Resume: focus on accomplishments instead of responsibilities
● Interview framework
○ Types of Questions
■ Product Design
■ Problem Solving
■ Improve Product
■ Estimation
■ Prioritization
○ Present several ideas with pros & cons and 1 recommendation
15. Part-time Product Management Courses in
San Francisco, Silicon Valley, Los Angeles, New York, Austin,
Boston, Seattle, Chicago, Denver, London, Toronto
www.productschool.com
Editor's Notes
understand web analytics, learn SQL, and machine learning concepts
Ask room who’s a CS background, business, other?
Who’s worked with/currently work with PMs?
Talk about getting into product mgmt (not a linear path)
Business major, MBA, PM, consulting first
Important skills of PMs
Landing a PM job
Want this to be interactive so ask me questions throughout
Talk a bit about each role
EG: new program working with external partners to deliver products for business travelers (Egencia)-new revenue streams
Boeing: Traveler risk mgmt and analytics tool
KPMG: Marketing & Client Services
Grainger: Sales (Equip & tools products)
Special projects
How I got into PM at Boeing-told my boss my passions, gave me a product mgmt opp on a data analytics feed day 2 on the job
Be proactive, talk to your manager
OJT is the best (how i learned about agile, MVP, writing stories, UAT)
Shadow PMs
Typical day, how they prioritize, solve problems, write stories
Business PM, TPM (will help you know what route to go and skills to refine)
PM Courses
Product School! (you’re here!)
UW pm course (advisory board is pm leaders, expedia co-workers did this)
Master Collaborator-mini ceo of product, works with all depts (dev, pmk, legal, finance, sales, biz dev)-my first PM opp def worked with these depts
Communicate at all levels-Devs (reqts) to CEO (monthly status)
Prioritize-Say no, tradeoffs with PMs/Stakeholders, framework-weighted avg for what we will deliver each sprint and roadmap priorities
Business Opportunity (GP, Rev)
Complexity to build (XS to XL?)
Dependencies (reliant on other teams to deliver first?)
Impact on your product KPIs (if no impact on revenue, CP, attach, GP etc, don’t do it)
User Research
Publication Survey data, competitor product tear down, mkt trends
User surveys, user testing (how users interact with new features)
Data based decisions
Rely on facts & data over emotion (can’t test a change on the site or app b/c you feel like it, what data justifies you testing and learning from the change?)-what are your customers telling you, engagement data, conversion, GP, competitor offerings
Scientific method (observe, hypothesize, test & learn)
Network!-many interviews happen out of job referrals
Resume (accomplishments over responsibilities-what value do you bring to the hiring mgr/team?)
Interview framework
Types of questions to prep for (3 options w/ pros & cons and make recommendation)
Product design (what products do you like, design a new product)
Problem solving (root cause, 5 whys, what metrics do you need to help solve the problem?)
Improve product (pitch new ideas to hiring team, ID user problem/mkt opp, recommendations, will make you stand out)
Estimation (napkin math on a business opp-assumptions based on mkt size, growth rate, transactions, conversion, avg price)-ask interviewer to clarify some assumptions (mkt size, transactions) for the case problem
Prioritization (leverage weighted avg framework or another framework with napkin math to justify priorities/roadmap)
Present recommendations with pros & cons
NOTE: Interviewers are focused on your thought process (ok to ask questions and clarify assumptions as you go through these kinds of questions)
Lewis Lin books on PM interview prep (framework) I just covered