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Proprietary and Confidential. ©2017 Schawk, Inc. All rights reserved.
HOW TO SUCCESSFULLY
IMPLEMENT SMARTLABEL™
19 October 2017
Michael Fox
N. Amer. Director, Client Solutions
1
©2016 Matthews International Corporation. All Rights Reserved.
Background
SMARTLABEL OVERVIEW
2
INTRODUCING SMARTLABEL
A GMA Initiative for Product Transparency
•
Strategic initiative for product transparency
•
Through SmartLabel the GMA will provide a standardized and trustworthy mobile web
presentation of product information
•
Will serve as a key source for labeling information - consumers might be driven from the
pack, brand site, or a retail site
©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED.
http://www.smartlabel.org
Nutrition Ingredients Allergens Company/Brand
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
Other Information
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED.
Brands have committed that over 34,000 pages will be completed by
the end of the year
SMARTLABEL TODAY
5
234 1150
2518
4637
6716
14,323
34,000
0
5000
10000
15000
20000
25000
30000
35000
40000
AMJ'16 JAS'16 OND'16 JFM'17 AMJ	'17 JAS'17 OND'17
423Brands
37Companies	
Participating
Products	
Available14,323
Data captured on Oct 13, 2017
14,670
Products
Available
433 Brands
37
Participating
Companies 14,670
©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED.
SmartLabel will soon gain consumer visibility and global relevance
SMARTLABEL GAINING RELEVANCE
6
JAN 2016
Created SmartLabel with the
Food Manufacturing Institute.
JUL 2017
SmartLabel launched in
Canada by FCPC
SPRING 2018
GMA will start PR campaign to
educate consumers
2018+
CGF will drive SmartLabel and
similar initiatives globally
©2017 Matthews International Corporation. All Rights Reserved. 7
Considerations
WHAT SHOULD BRAND OWNERS KNOW?
• Senior Sponsorship
• Portfolio Inclusion
• Workflow Design
• Partner Interaction
• Content Management
©2017 Matthews International Corporation. All Rights Reserved.
Implementation focus areas
SMARTLABEL CONSIDERATIONS
8
• Consumer Transparency
• Connected Pack Technology
• Consumer Awareness
• Leveraging a New Touchpoint
• Regulated Labelling (GMO)
Program Design
(Strategy)
Operational Design
(Execution)
©2017 Matthews International Corporation. All Rights Reserved. 9
TRADITIONAL GRAPHICS WORKFLOW
SMARTLABEL WORKFLOW
Assess need for SML
page updates
Create and place
codes Track artwork status Trigger SML page
dev workflow
On-pack data
validation
Off-pack data
collection Track page status Trigger other
partners
THE OPERATIONAL IMPACT OF SMARTLABEL
Implementing SmartLabel can be a challenge & requires a new
supply chain—it can be very taxing to manage
The cost-of-ownership of this new supply chain can be mitigated by creating
a rules-based process for decision-making, automating processes, and
embedding it into your existing graphic production workflow.
©2017 Matthews International Corporation. All Rights Reserved.
The artwork process is where content
gets finalized
PRODUCT ATTRIBUTES
10
APPROVED ARTWORK
©2017 Matthews International Corporation. All Rights Reserved.
Leverage automation to trigger page creation and send content to
the page creator
PRODUCT PAGE CREATION
11
DAL GIARDINO
BASIL PESTO PASTA DINNER KIT
NET WT 14.5 OZ
DAL GIARDINO
BASIL PESTO PASTA DINNER
NET WT 14.5 OZ
Label Insight is the dominant provider of labeling
hosting services for the SmartLabel community
They are the most experienced 3rd party provider
of SmartLabel pages
©2017 Matthews International Corporation. All Rights Reserved.
Leverage automation to connect code suppliers with artwork
providers
CODE CREATION
12
Industry leader in providing QR codes &
platform services
You can track & modify the performance of
your code in market using Scanbuy’s platform
Near imperceptible watermark that covers all
sides of the pack
Embedded into the artwork to minimize
appearance & is strong enough to be recognized
by scanning devices
©2017 Matthews International Corporation. All Rights Reserved.
Establish standards and a style guide to operationalize code placement
GRAPHIC ADAPTATION
13
ORIGINAL
ADAPTED
©2017 Matthews International Corporation. All Rights Reserved.
Establish the creative guidance upfront to ensure consistency and
efficiency in design execution
GRAPHIC ADAPTATION
14
STYLE GUIDE
Establish a portfolio-wide
style guide
PRODUCTION SPEC
Design the on-pack lock-up
and select code specifications
©2017 Matthews International Corporation. All Rights Reserved.
CGI imaging can significantly reduce delivery times
E-CONTENT IMAGES
15
PHOTOGRAPHY
12 WEEKS
CGI
1 WEEK
1 Week
CGI
Production
6 Weeks
Print Production
3 Weeks
Packing
1 Week
Collect & Ship
2 Weeks
Photos
Finished
Artwork
©2017 Matthews International Corporation. All Rights Reserved.
Avoid costly rework and duplication
E-CONTENT IMAGES
16
SALES & MARKETING
PRINT
ONLINE ADVERTISING CROSS SELLS
PRODUCT SITE
E-COMMERCE RETAIL
DAL GIARDINO
ARRABIATA PASTA SAUCE
NET WT 25.5 OZ
SMARTLABEL
©2017 Matthews International Corporation. All Rights Reserved.
Content creation, management, and distribution is a critical topic
CONTENT MANAGEMENT & DISTRIBUTION
17
CONTENT MANAGEMENT & DISTRIBUTION
PIM
Retailers
Other Marketing
Mediums
Brand
Websites
SmartLabel
GDSN
Other Content
Distributors
E-CONTENT
Product
Attributes
Images
Video
Copy
Keywords
CONTENT CREATORS
Agency E
Agency D
Agency C
Agency B
Agency A
Agency F
Consumers
©2017 Matthews International Corporation. All Rights Reserved.
A well-crafted consumer journey is more than the sum of its parts—
SmartLabel is most effective when considered an integral part of the
sales and marketing funnel
CONSUMER AWARENESS & TOUCH POINTS
18
AWARENESS CONSIDERATION PURCHASE RETENTION ADVOCACY
WEB BANNERS
PR
PRESENTATIONS
VOICEMAILS
ADVERTISING
EMAILS
TV / RADIO
SPEECHES
SOCIAL MEDIA
WEBSITES
BLOGS
DIRECT MAIL NEWSLETTERS PUBLICATIONS
SIGNAGE
TRADE SHOW
PACKAGING PROMOTIONS
Knowledge share &
inform on the
initiative
Support you with
understanding
benefits in line with
business objectives
Support change
management
process
Help develop content
strategy & integrate the
initiative into your
marketing strategy
Project manage
implementation of the initiative
& optimize supply chain to
ensure a streamlined
approach
• Seek information &
interaction/research with
GMA, Supply Chain
Partners or industry news
• Survey peer group
implementations
• GMA conversations
• Clarify expected benefits
• C-suite alignment
• Formal GMA
communication
• Establish owner(s)
• Review GMA implementation
materials & working groups
• Select solution partners &
align on strategy
•Pilot projects
•Full portfolio expansion
•Full integration into existing
workflow
©2016 Matthews International Corporation. All Rights Reserved.Proprietary and Confidential.
NEXT STEPS
19
Awareness
Understands purpose &
core requirements
Objectives
Understand how
initiative will benefit
you & establish
program objectives
Commitment
Commit to participation
Plan
Clarification on how
you will implement
Implementation
Preparation and roll
out
©2017 Matthews International Corporation. All rights reserved. No part of this work may be reproduced in any form without written permission from the copyright holder. Schawk is a registered trademark of Matthews International Corporation. The Brandimage, IDL, Schawk and Saueressig logos are
trademarks of Matthews International Corporation. The SGK and Anthem logos are registered trademarks of Matthews International Corporation. All other trademarks are the property of their respective trademark owners.
20
Michael Fox (AMER)
Director, Client Solutions
+1-651-353-9861
Michael.Fox@sgkinc.com
Uma Kannappan (AMER)
Global Product Director, E-Content
+1-312-599-2188
Uma.Kannappan@sgkinc.com
Hope Massey (EMEA)
Senior Associate, Client Solutions
+44 (0) 774 091 3226
Hope.Massey@sgkinc.com
QUESTIONS?
Please contact our SmartLabel experts

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How to Successfully Implement SmartLabel™

  • 1. Proprietary and Confidential. ©2017 Schawk, Inc. All rights reserved. HOW TO SUCCESSFULLY IMPLEMENT SMARTLABEL™ 19 October 2017 Michael Fox N. Amer. Director, Client Solutions 1
  • 2. ©2016 Matthews International Corporation. All Rights Reserved. Background SMARTLABEL OVERVIEW 2
  • 3. INTRODUCING SMARTLABEL A GMA Initiative for Product Transparency • Strategic initiative for product transparency • Through SmartLabel the GMA will provide a standardized and trustworthy mobile web presentation of product information • Will serve as a key source for labeling information - consumers might be driven from the pack, brand site, or a retail site
  • 4. ©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED. http://www.smartlabel.org Nutrition Ingredients Allergens Company/Brand DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ Other Information DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ
  • 5. ©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED. Brands have committed that over 34,000 pages will be completed by the end of the year SMARTLABEL TODAY 5 234 1150 2518 4637 6716 14,323 34,000 0 5000 10000 15000 20000 25000 30000 35000 40000 AMJ'16 JAS'16 OND'16 JFM'17 AMJ '17 JAS'17 OND'17 423Brands 37Companies Participating Products Available14,323 Data captured on Oct 13, 2017 14,670 Products Available 433 Brands 37 Participating Companies 14,670
  • 6. ©2017 MATTHEWS INTERNATIONAL CORPORATION. ALL RIGHTS RESERVED. SmartLabel will soon gain consumer visibility and global relevance SMARTLABEL GAINING RELEVANCE 6 JAN 2016 Created SmartLabel with the Food Manufacturing Institute. JUL 2017 SmartLabel launched in Canada by FCPC SPRING 2018 GMA will start PR campaign to educate consumers 2018+ CGF will drive SmartLabel and similar initiatives globally
  • 7. ©2017 Matthews International Corporation. All Rights Reserved. 7 Considerations WHAT SHOULD BRAND OWNERS KNOW?
  • 8. • Senior Sponsorship • Portfolio Inclusion • Workflow Design • Partner Interaction • Content Management ©2017 Matthews International Corporation. All Rights Reserved. Implementation focus areas SMARTLABEL CONSIDERATIONS 8 • Consumer Transparency • Connected Pack Technology • Consumer Awareness • Leveraging a New Touchpoint • Regulated Labelling (GMO) Program Design (Strategy) Operational Design (Execution)
  • 9. ©2017 Matthews International Corporation. All Rights Reserved. 9 TRADITIONAL GRAPHICS WORKFLOW SMARTLABEL WORKFLOW Assess need for SML page updates Create and place codes Track artwork status Trigger SML page dev workflow On-pack data validation Off-pack data collection Track page status Trigger other partners THE OPERATIONAL IMPACT OF SMARTLABEL Implementing SmartLabel can be a challenge & requires a new supply chain—it can be very taxing to manage The cost-of-ownership of this new supply chain can be mitigated by creating a rules-based process for decision-making, automating processes, and embedding it into your existing graphic production workflow.
  • 10. ©2017 Matthews International Corporation. All Rights Reserved. The artwork process is where content gets finalized PRODUCT ATTRIBUTES 10 APPROVED ARTWORK
  • 11. ©2017 Matthews International Corporation. All Rights Reserved. Leverage automation to trigger page creation and send content to the page creator PRODUCT PAGE CREATION 11 DAL GIARDINO BASIL PESTO PASTA DINNER KIT NET WT 14.5 OZ DAL GIARDINO BASIL PESTO PASTA DINNER NET WT 14.5 OZ Label Insight is the dominant provider of labeling hosting services for the SmartLabel community They are the most experienced 3rd party provider of SmartLabel pages
  • 12. ©2017 Matthews International Corporation. All Rights Reserved. Leverage automation to connect code suppliers with artwork providers CODE CREATION 12 Industry leader in providing QR codes & platform services You can track & modify the performance of your code in market using Scanbuy’s platform Near imperceptible watermark that covers all sides of the pack Embedded into the artwork to minimize appearance & is strong enough to be recognized by scanning devices
  • 13. ©2017 Matthews International Corporation. All Rights Reserved. Establish standards and a style guide to operationalize code placement GRAPHIC ADAPTATION 13 ORIGINAL ADAPTED
  • 14. ©2017 Matthews International Corporation. All Rights Reserved. Establish the creative guidance upfront to ensure consistency and efficiency in design execution GRAPHIC ADAPTATION 14 STYLE GUIDE Establish a portfolio-wide style guide PRODUCTION SPEC Design the on-pack lock-up and select code specifications
  • 15. ©2017 Matthews International Corporation. All Rights Reserved. CGI imaging can significantly reduce delivery times E-CONTENT IMAGES 15 PHOTOGRAPHY 12 WEEKS CGI 1 WEEK 1 Week CGI Production 6 Weeks Print Production 3 Weeks Packing 1 Week Collect & Ship 2 Weeks Photos Finished Artwork
  • 16. ©2017 Matthews International Corporation. All Rights Reserved. Avoid costly rework and duplication E-CONTENT IMAGES 16 SALES & MARKETING PRINT ONLINE ADVERTISING CROSS SELLS PRODUCT SITE E-COMMERCE RETAIL DAL GIARDINO ARRABIATA PASTA SAUCE NET WT 25.5 OZ SMARTLABEL
  • 17. ©2017 Matthews International Corporation. All Rights Reserved. Content creation, management, and distribution is a critical topic CONTENT MANAGEMENT & DISTRIBUTION 17 CONTENT MANAGEMENT & DISTRIBUTION PIM Retailers Other Marketing Mediums Brand Websites SmartLabel GDSN Other Content Distributors E-CONTENT Product Attributes Images Video Copy Keywords CONTENT CREATORS Agency E Agency D Agency C Agency B Agency A Agency F Consumers
  • 18. ©2017 Matthews International Corporation. All Rights Reserved. A well-crafted consumer journey is more than the sum of its parts— SmartLabel is most effective when considered an integral part of the sales and marketing funnel CONSUMER AWARENESS & TOUCH POINTS 18 AWARENESS CONSIDERATION PURCHASE RETENTION ADVOCACY WEB BANNERS PR PRESENTATIONS VOICEMAILS ADVERTISING EMAILS TV / RADIO SPEECHES SOCIAL MEDIA WEBSITES BLOGS DIRECT MAIL NEWSLETTERS PUBLICATIONS SIGNAGE TRADE SHOW PACKAGING PROMOTIONS
  • 19. Knowledge share & inform on the initiative Support you with understanding benefits in line with business objectives Support change management process Help develop content strategy & integrate the initiative into your marketing strategy Project manage implementation of the initiative & optimize supply chain to ensure a streamlined approach • Seek information & interaction/research with GMA, Supply Chain Partners or industry news • Survey peer group implementations • GMA conversations • Clarify expected benefits • C-suite alignment • Formal GMA communication • Establish owner(s) • Review GMA implementation materials & working groups • Select solution partners & align on strategy •Pilot projects •Full portfolio expansion •Full integration into existing workflow ©2016 Matthews International Corporation. All Rights Reserved.Proprietary and Confidential. NEXT STEPS 19 Awareness Understands purpose & core requirements Objectives Understand how initiative will benefit you & establish program objectives Commitment Commit to participation Plan Clarification on how you will implement Implementation Preparation and roll out
  • 20. ©2017 Matthews International Corporation. All rights reserved. No part of this work may be reproduced in any form without written permission from the copyright holder. Schawk is a registered trademark of Matthews International Corporation. The Brandimage, IDL, Schawk and Saueressig logos are trademarks of Matthews International Corporation. The SGK and Anthem logos are registered trademarks of Matthews International Corporation. All other trademarks are the property of their respective trademark owners. 20 Michael Fox (AMER) Director, Client Solutions +1-651-353-9861 Michael.Fox@sgkinc.com Uma Kannappan (AMER) Global Product Director, E-Content +1-312-599-2188 Uma.Kannappan@sgkinc.com Hope Massey (EMEA) Senior Associate, Client Solutions +44 (0) 774 091 3226 Hope.Massey@sgkinc.com QUESTIONS? Please contact our SmartLabel experts