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How to Scale Influencer
Marketing for the Enterprise
August 20, 2018
Lyle Stevens
Cofounder & CEO, Mavrck
@thelylestevens
lyle@mavrck.co
Mavrck is an All-In-One Influence Marketing Platform
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Automate, Scale and Measure
Your:
✓ Influencer Program
✓ Customer or Employee
Advocacy Program
✓ Referral Program
✓ Sampling Program
✓ Ratings and Reviews
Program
#Sponsored Influencer Posts Volume Growth
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
21.7 MM
#Sponsored Posts
Created in 2017
by Influencers
Note: 29.2 Billion Posts Created Annually on Instagram
Holiday
Spike in
2016
Holiday
Spike in
2017
Many Marketers use Influencers in a Limited Capacity
Research and
Insights
Marketing
Team Disciplines
Customer
Experience Journey
Advocacy Awareness
ConsiderationLoyalty
Purchase
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
That type of influencer strategy is like using a
smartphone to only make phone calls.
Brands Need to Unlock the Full Potential of Influence
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Marketing
Team Disciplines
Research and insight
Strategy and
Planning
Community
Management
Creative and
Media
Measurement
and Analytics
Customer
Experience Journey
Advocacy
AwarenessLoyalty
ConsiderationPurchase
Generate Content to Influence Multiple Touch Points
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Survey
Responses
Referral
Links
Ratings &
Reviews
Blog
Content
Video
Content
Photo
Content
Marketing
Team Disciplines
Customer
Experience Journey
Amazon’s Integrated Influence Marketing Strategy
Leveraging
influencer
generated
content for
product
photos to
increase
conversion
rates by 40%
Using ratings
and reviews to
increase
conversion
rates by 30%
Create Social Proof to Accelerate Your Consumer Journey
Leveraging
customer
referrals to
drive 3x higher
converting
traffic
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
2.23 MM
Consumers activated via
the Mavrck platform to
generate quality content
on behalf of brands.
10 Steps
to Scale
Your
Influencer
Marketing
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 1 Increase Return Reduce InvestmentStep 1 Increase Return Reduce Investment
Step 2
Sales
Lift
Brand
Lift
Channel
Lift
Time
Savings
Media
Savings
Content
Savings
Software
Savings
Step 1 Increase Return Reduce Investment
Step 2
Sales
Lift
Brand
Lift
Channel
Lift
Time
Savings
Media
Savings
Content
Savings
Software
Savings
Step 3 Mavrck or Brand Historical Performance Benchmarks
(Cost Per… Post, Impressions, Engagement, Click, Conversion)
Step 1 Increase Return Reduce Investment
Step 2
Sales
Lift
Brand
Lift
Channel
Lift
Time
Savings
Media
Savings
Content
Savings
Software
Savings
Step 3 Mavrck or Brand Historical Performance Benchmarks
(Cost Per… Post, Impressions, Engagement, Click, Conversion)
Step 4 Brand Specific Constraints
(Vertical, Brand Equity, Purchase Availability)
Objective Increase Return Reduce Investment
ROI
Measure
Sales
Lift
Brand
Lift
Channel
Lift
Time
Savings
Media
Savings
Content
Savings
Software
Savings
KPIs Mavrck or Brand Historical Performance Benchmarks
(Cost Per… Post, Impressions, Engagement, Click, Conversion)
Constraints Brand Specific Constraints
(Vertical, Brand Equity, Purchase Availability)
Resulting
Strategy
Brand
Objective
ROI
Measure
KPIs
Influencer
Persona
Recruit
Source
Content
Use Case
Incentive
Offers
Step 1: Use a Strategy Framework
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 2: Leverage the Full Spectrum of Influence
Micro-Influencers
are everyday consumers who have a
side hustle creating content, and
aspire to become and Macro
Influencer someday.
2
Referrers
are everyday consumers who will
share if the incentive is right, but will
put in limited effort (think copy and
paste a link).
4
Advocates
everyday consumers and
employees who don’t produce
content often, but will do so for
brands they are passionate about,
but with less quality.
3
Loyalists
everyday consumers who love your
brand and purchase regularly, but
will never share.
5
Macro-Influencers
are consumers who earn their living
as a content creator (bloggers,
youtubers, journalists).
1
MORECOST
MOREVOLUME
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 3: Own the Relationships with Your Influencers
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Marketer Self-Service Platform Influencer Activation EngineRelationship
Step 4: Recruit Existing Customers with Influence
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Install the Mavrck Influence Plugin on your website to
unlock the potential of consumers with influence
already interacting with your brand regularly.
1MM 87k 826 210k 6.3MM
Monthly Visitors to
Your Brand’s Website
Micro-Influencers
Visiting Monthly
Influencer Posts
Generated Monthly
Clicks and Engagements
on Generated Posts
Impressions on
Generated Posts
+
Per
www.yourbrand.com
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 5: Automate Influencer Fraud Detection
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Example Best Practice for Activating Each Influence PersonaStep 6: Activate Each Influence Persona Properly
Macro
Create Content
Create original content in the form
of social posts, blog posts or videos.
1
Refer Friends
Refer friends to content via trackable
referral links and promo codes.
2
Reviews & Research
Review products and services or
provide survey responses for
Research.
3
Micro-Influencer
are the triple threat of the spectrum
because they can deliver all three
types of content with the most trust,
authenticity and cost effectiveness.
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 7: Automate the Influencer Workflow
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 8: Translate for an Influencers’ Native Language
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 9: Automate Influencer Communications
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Macro
Activity
based incentives that
includes cash, gift cards,
or product samples
1
2
Example Best Practice for Incentivizing Influencers
Performance
based incentives that
include product
samples, discount
codes, or loyalty
points
Step 10: Incentivize Each Influence Persona Properly
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Step 11: Automate Incentive Tracking and Fulfillment
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
45.1k 9.2% 2,851 1.9MM 52MM
Sign-ups for Brand’s
Influencer Program
Have 5k+ Followers
on a Single Network
Posts Generated on
Social Networks
Clicks and
Engagements on
Generated Posts
Impressions on
Generated Posts
Mavrck 90-day Results for Rosefield Watches
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
10.6k 14.8% 3,623 218k 527%
Sign-ups for Brand’s
Influencer Program
Have 10k+ Followers
on a Single Network
Posts Generated on
Social Networks
Clicks and
Engagements on
Generated Posts
Return on Investment
from Sales in 90 days
Mavrck 90-day Results for Global Beauty Brand
Mavrck 90-day Results for Global CPG Brand
Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
1,855 249k 24.2M 10.2%
Posts created by
Influencers
Total
Engagements
Total
Impressions
Offline sales lift
in 3 test markets
Marketers who trust the Mavrck platform
Seeking to rise
above the noise
through content
consumers trust?

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How to Scale your Influencer Marketing

  • 1. How to Scale Influencer Marketing for the Enterprise August 20, 2018 Lyle Stevens Cofounder & CEO, Mavrck @thelylestevens lyle@mavrck.co
  • 2. Mavrck is an All-In-One Influence Marketing Platform Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential Automate, Scale and Measure Your: ✓ Influencer Program ✓ Customer or Employee Advocacy Program ✓ Referral Program ✓ Sampling Program ✓ Ratings and Reviews Program
  • 3. #Sponsored Influencer Posts Volume Growth Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential 21.7 MM #Sponsored Posts Created in 2017 by Influencers Note: 29.2 Billion Posts Created Annually on Instagram Holiday Spike in 2016 Holiday Spike in 2017
  • 4. Many Marketers use Influencers in a Limited Capacity Research and Insights Marketing Team Disciplines Customer Experience Journey Advocacy Awareness ConsiderationLoyalty Purchase Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 5. That type of influencer strategy is like using a smartphone to only make phone calls.
  • 6. Brands Need to Unlock the Full Potential of Influence Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential Marketing Team Disciplines Research and insight Strategy and Planning Community Management Creative and Media Measurement and Analytics Customer Experience Journey Advocacy AwarenessLoyalty ConsiderationPurchase
  • 7. Generate Content to Influence Multiple Touch Points Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential Survey Responses Referral Links Ratings & Reviews Blog Content Video Content Photo Content Marketing Team Disciplines Customer Experience Journey
  • 8. Amazon’s Integrated Influence Marketing Strategy
  • 9. Leveraging influencer generated content for product photos to increase conversion rates by 40% Using ratings and reviews to increase conversion rates by 30% Create Social Proof to Accelerate Your Consumer Journey Leveraging customer referrals to drive 3x higher converting traffic
  • 10. Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential 2.23 MM Consumers activated via the Mavrck platform to generate quality content on behalf of brands.
  • 11.
  • 12. 10 Steps to Scale Your Influencer Marketing Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 13. Step 1 Increase Return Reduce InvestmentStep 1 Increase Return Reduce Investment Step 2 Sales Lift Brand Lift Channel Lift Time Savings Media Savings Content Savings Software Savings Step 1 Increase Return Reduce Investment Step 2 Sales Lift Brand Lift Channel Lift Time Savings Media Savings Content Savings Software Savings Step 3 Mavrck or Brand Historical Performance Benchmarks (Cost Per… Post, Impressions, Engagement, Click, Conversion) Step 1 Increase Return Reduce Investment Step 2 Sales Lift Brand Lift Channel Lift Time Savings Media Savings Content Savings Software Savings Step 3 Mavrck or Brand Historical Performance Benchmarks (Cost Per… Post, Impressions, Engagement, Click, Conversion) Step 4 Brand Specific Constraints (Vertical, Brand Equity, Purchase Availability) Objective Increase Return Reduce Investment ROI Measure Sales Lift Brand Lift Channel Lift Time Savings Media Savings Content Savings Software Savings KPIs Mavrck or Brand Historical Performance Benchmarks (Cost Per… Post, Impressions, Engagement, Click, Conversion) Constraints Brand Specific Constraints (Vertical, Brand Equity, Purchase Availability) Resulting Strategy Brand Objective ROI Measure KPIs Influencer Persona Recruit Source Content Use Case Incentive Offers Step 1: Use a Strategy Framework Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 14. Step 2: Leverage the Full Spectrum of Influence Micro-Influencers are everyday consumers who have a side hustle creating content, and aspire to become and Macro Influencer someday. 2 Referrers are everyday consumers who will share if the incentive is right, but will put in limited effort (think copy and paste a link). 4 Advocates everyday consumers and employees who don’t produce content often, but will do so for brands they are passionate about, but with less quality. 3 Loyalists everyday consumers who love your brand and purchase regularly, but will never share. 5 Macro-Influencers are consumers who earn their living as a content creator (bloggers, youtubers, journalists). 1 MORECOST MOREVOLUME Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 15. Step 3: Own the Relationships with Your Influencers Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential Marketer Self-Service Platform Influencer Activation EngineRelationship
  • 16. Step 4: Recruit Existing Customers with Influence Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential Install the Mavrck Influence Plugin on your website to unlock the potential of consumers with influence already interacting with your brand regularly. 1MM 87k 826 210k 6.3MM Monthly Visitors to Your Brand’s Website Micro-Influencers Visiting Monthly Influencer Posts Generated Monthly Clicks and Engagements on Generated Posts Impressions on Generated Posts + Per www.yourbrand.com
  • 17. Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 18. Step 5: Automate Influencer Fraud Detection Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 19. Example Best Practice for Activating Each Influence PersonaStep 6: Activate Each Influence Persona Properly Macro Create Content Create original content in the form of social posts, blog posts or videos. 1 Refer Friends Refer friends to content via trackable referral links and promo codes. 2 Reviews & Research Review products and services or provide survey responses for Research. 3 Micro-Influencer are the triple threat of the spectrum because they can deliver all three types of content with the most trust, authenticity and cost effectiveness. Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 20. Step 7: Automate the Influencer Workflow Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 21. Step 8: Translate for an Influencers’ Native Language Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 22. Step 9: Automate Influencer Communications Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 23. Macro Activity based incentives that includes cash, gift cards, or product samples 1 2 Example Best Practice for Incentivizing Influencers Performance based incentives that include product samples, discount codes, or loyalty points Step 10: Incentivize Each Influence Persona Properly Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 24. Step 11: Automate Incentive Tracking and Fulfillment Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential
  • 25. Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential 45.1k 9.2% 2,851 1.9MM 52MM Sign-ups for Brand’s Influencer Program Have 5k+ Followers on a Single Network Posts Generated on Social Networks Clicks and Engagements on Generated Posts Impressions on Generated Posts Mavrck 90-day Results for Rosefield Watches
  • 26.
  • 27. Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential 10.6k 14.8% 3,623 218k 527% Sign-ups for Brand’s Influencer Program Have 10k+ Followers on a Single Network Posts Generated on Social Networks Clicks and Engagements on Generated Posts Return on Investment from Sales in 90 days Mavrck 90-day Results for Global Beauty Brand
  • 28. Mavrck 90-day Results for Global CPG Brand Ⓒ 2018 Mavrck All Rights Reserved – Proprietary and Confidential 1,855 249k 24.2M 10.2% Posts created by Influencers Total Engagements Total Impressions Offline sales lift in 3 test markets
  • 29. Marketers who trust the Mavrck platform
  • 30. Seeking to rise above the noise through content consumers trust?