The document discusses how social media and various digital marketing platforms can benefit businesses, finding that 85% of businesses with a social media marketing strategy reported an increase in market exposure and 58% that used social media marketing for over 3 years saw increased sales over that period. It then provides information on the roles and tactical uses of key social media and digital marketing channels like Facebook, Twitter, LinkedIn, websites, and mobile apps/websites to help businesses connect with customers, create engagement, and drive sales.