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Do not confront, or argue with the individual.
This is not productive, and can often make the situation
worse.
If the person says something that you do not agree with,
let it be and move on.
Redirect the individual, and try to steer the
conversation around the distressing subject.
Distract the individual.
Try to provide an activity in which the person can
participate and find meaning.
Always try to find the meaning and emotions
underlying what is said.
It is important to validate the individual’s feelings.
Remember, what the individual is experiencing is real to
him or her, so it is important to not undervalue his or
her feelings.
Many problem behaviors are reactions to stress or
nervousness.
Try to reassure and comfort the person.
This can be achieved through verbal or non-verbal
means.
Make use of external memory aids, like a memory book
or wallet.
These can help reduce perseverations or confabulation
by reminding the individual of certain things (i.e.,
where the bathroom is, who his/her spouse is).
Family Caregiver Alliance. (2004). Caregiver's guide to
understanding dementia behaviors. Retrieved from
https://www.caregiver.org/caregivers-guide-
understanding-dementia-behaviors

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How to respond to communicative behaviors in dementia

  • 1.
  • 2. Do not confront, or argue with the individual. This is not productive, and can often make the situation worse.
  • 3. If the person says something that you do not agree with, let it be and move on.
  • 4. Redirect the individual, and try to steer the conversation around the distressing subject.
  • 5. Distract the individual. Try to provide an activity in which the person can participate and find meaning.
  • 6. Always try to find the meaning and emotions underlying what is said. It is important to validate the individual’s feelings. Remember, what the individual is experiencing is real to him or her, so it is important to not undervalue his or her feelings.
  • 7. Many problem behaviors are reactions to stress or nervousness. Try to reassure and comfort the person. This can be achieved through verbal or non-verbal means.
  • 8. Make use of external memory aids, like a memory book or wallet. These can help reduce perseverations or confabulation by reminding the individual of certain things (i.e., where the bathroom is, who his/her spouse is).
  • 9. Family Caregiver Alliance. (2004). Caregiver's guide to understanding dementia behaviors. Retrieved from https://www.caregiver.org/caregivers-guide- understanding-dementia-behaviors