Evan Guzman, Global Head of Military Programs & Veteran Affairs at Verizon Logan Halliwell, Military Programs & Partnership Manager at Simplilearn Lee-Anne Farley, Global HR Operations Leader at Glassdoor

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How to Recruit and Retain Veteran Talent
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Featured Speakers
Logan Halliwell
Military Programs & Partnership Manager
at Simplilearn
Lee-Anne Farley
Global HR Operations Leader
at Glassdoor
Evan Guzman
Global Head of Military Programs & Veteran
Affairs at Verizon

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agenda
candidate’s decisions today
new funnel of hiring
inside the veteran’s mind
best practices for attracting and ramping veterans
conversation spotlight: Verizon
key takeaways

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Inavero, 2015Retailing Today, 2013

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Source: Edelman Global Trust Barometer Survey, 2015

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Glassdoor Research, 2015

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Glassdoor Research
Glassdoor Economic Research, 2015

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New Funnel of Hiring

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Don’t miss out on the true value of Veteran candidates.

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Perseverance
Team Oriented
Disciplined
Leadership
Stamina
Source: https://www.glassdoor.com/employers/blog/5-reasons-care-recruiting-veterans/

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Making the Business Case
Source: Cone Communications 2015 Momentum

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Inside the Veteran’s Mind

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Inside the Veteran’s Mind: Employment
What companies"
are best for me?
I am not really sure"
what I want to do, yet.

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Inside the Veteran’s Mind: Education
What industries"
pay better?
What would be the"
best degree to pursue?
Is there opportunity for growth"
in this industry?

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Inside the Veteran’s Mind: Entrepreneurship
Entrepreneurship is of interest,"
but many are not really sure on what they want to do…
How can I get a loan
or some help?
Can I succeed"
in the civilian market?

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Best Practices for Attracting and
Ramping Veterans

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How to Find Veteran Talent
Identify Veteran Persona Candidates
• Know what you are looking for
Align Veteran Pathways
• Career Progression: Job Role and Responsibility
• Increase company understanding of Veteran
• Have a structure to accept Veteran talent
Engage
• National, Regional, and Local
• Active Duty, Veteran, and Spouse

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Understanding the Veteran Journey
Military Career Progression
• Rank, MOS, Billet"
Military Training
• Professional Military Education (PME)
• Military Occupational Specialty (MOS) training"
Motivation
• Mission Accomplishment / Troop Welfare
• Task delegation
• Accountability

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Bridging the Skills Gap
Define Veteran Candidate Persona
• Targeting leadership or skillset?
• What training requirements to catalyze existing value?
Military Learning is Similar to Certification Training
• Standardized learning is baseline
• On The Job (OJT) is different in each organization
Manage Baseline Expectation and Onboarding Plan
Hire for Culture and Train for Retention

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Using e-Learning
Veteran talent responds well to structure
Familiar with e-Learning as education requirement
Align education to career progression
Use e-Learning to polish talent after hire

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Hiring Military Spouses
Existing professional careers on hold due "
to location
Understand the meaning of commitment
Portable, remote, can be forward deployed
With culture fit, a life long loyal employee

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Our Approach
Support
Engage
Attract
Retain
1
2
3
4

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Support:
service members with jobs, career readiness,"
mentorship, and strategic alliances with VSO’s that"
help to improve the quality of life through
financial and in-kind technical support

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Engage:"
with service members and military communities"
through our national programs, digital platforms,
social media, live workshops and hiring events
Attract:"
service members, Veterans and military spouses"
through all available engagement resources,"
strategic partners, and newly discovered channels to"
drive traffic to Verizon careers, military talent
network and military discounts

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Retain:
Veteran employees by strategically aligning with our
employee resource groups, through monthly activities, "
direct engagement, mentorship, and working with"
community programs, retails stores, and other Verizon
locations across the country.

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Key Takeaways

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Key Takeaways
Leverage your internal network
Set expectations and provide ongoing education
Keep it simple

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Logan Halliwell
Military Programs & Partnerships Manager
at Simplilearn
Lee-Anne Farley
Global HR Operations Leader
at Glassdoor
Evan Guzman
Global Head of Military Programs & Veteran
Affairs at Verizon

33. © Glassdoor, Inc. 2016