The document outlines 9 things that can motivate employees: 1) Be generous with praise, 2) Remove middle managers to empower employees, 3) Suggest ideas as employee-generated rather than directives, 4) Avoid criticism and instead ask employees to consider alternative approaches, 5) Highlight top performers as leaders, 6) Take employees out for informal meetings, 7) Give public recognition and rewards for accomplishments, 8) Arrange team-building events, and 9) Share company successes as well as struggles with employees.