This document discusses the benefits of implementing a Quality Management System (QMS) for a fertility center. It explains that a QMS helps ensure consistency, meet customer needs, and increase efficiency. Benefits are measured through audits, tracking quality actions, and key performance indicators. Tools like Pareto diagrams, control charts, and the PDCA method are used to analyze data. The presentation then discusses Androfert fertility center's experience implementing ISO 9001 certification in 2006. This helped Androfert improve quality of services, comply with regulations, boost its reputation, increase market share and profitability over time. The QMS created a well-organized workflow and focus on continuous improvement.