How to Focus On the Problem, Not the Solution by Spotify PM

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Main takeaways: -The five why’s - a tried-and-true method to effectively uncover user needs. -Leveraging the JTBD framework - what are your customers trying to accomplish? -How do you know you’ve solved the problem? Defining success metrics with your customers from the beginning.

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How to Focus On the Problem, Not the
Solution by Spotify PM
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