This document provides instructions for restoring an APC device's SPI EEPROM using an external programmer like the FlashcatUSB. It involves: 1. Preparing the FlashcatUSB programmer and downloading necessary files from APC and Microsoft websites. 2. Connecting the FlashcatUSB to the APC and running FlashcatUSB software to write the firmware BIN file to the APC's SPI EEPROM. 3. Reinstalling the system firmware from a microSD card and resetting the LAN MAC address using a console cable connected to the APC's debug port.