How to drive business performance with certainty
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The document discusses how dashboards can help executives manage strategic objectives with certainty by providing visibility into business operations and key performance indicators. It provides an overview of how to develop a dashboard, including aligning strategy, goals and roles; defining measures; and integrating the dashboard with organizational processes. Challenges in implementing dashboards include identifying the right KPIs and ensuring effective usage. The document also describes dashboard solutions and a case study of an IT organization that saw productivity gains of 20-40% after implementing a dashboard.
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How to drive business performance with certainty
- 1. CXO Dashboards How to drive business performance with certainty © 2009 CXO Dashboards
- 3. Are you loosing track of your priorities? Have a ‘balanced scorecard’ approach for your strategic objectives. Have a dashboard for tracking your key goals and performance drivers. You need an approach & a tool to achieve your top goals with certainty.
- 12. Dashboard is a simple tool for managing complexity Powerful dashboard alerts – keep track everything critical Integrated to organization process & intranet – high collaboration Multiple options - choose the one for your requirements and budget Certainty of success Platform for innovation Quick ROI BSC Framework – proven methodology for strategy execution Role clarity and alignment Features summary Benefits
- 13. Do you have a dashboard in place that gives certainty in your journey? Dashboard – a powerful tool for leaders & executives Contact [email_address] for the scorecard solutions. www.CXOdashboards.com www.CXOinsights.blogspot.com Obama using the Federal IT Dashboard
Editor's Notes
- In this presentation, I will explain - what a Business Dashboard is - how you can use a dashboard for improving your group’s effectiveness & performance.
- Several executives find it difficult to manage their strategic objectives with certainty. There are several reasons. - There are too many things to do; too many pressures to balance. - There is not enough visibility into the biz operations- at the same time bombarded with too much info. - They are unable to focus on top priorities.
- If you are loosing track of your priorities, you need an approach and a tool to achieve your top goals with certainty – just a project plan will not do. You need to have a ‘Balanced Scorecard’ approach for your strategic objectives. Balanced Scorecard is a popular methodology for executing strategy. Also you need a dashboard for tracking your key goals and the performance drivers.
- This is a basic dashboard built using ‘Balanced Scorecard’ principles. It shows result areas from four perspectives: Financial, Customer, Internal Processes, Learning & Growth. It has target and actual. It shows status as green/yellow/red. It can show the trends. It can show overall health using familiar dashboard interfaces. More about Balanced Scorecard at www.CXOdashboards.com
- You can have scorecards for business units and functions (such as Sales, HR, Admin, IT). You can have one for the entire organization.
- When Balanced Scorecard is done with only internal resources, it is likely to take too long or even get aborted because - Holistic view won’t be obtained. - Sub optimal use of a proven methodology. - Design skewed to the person’s function. - Inability to manage internal conflicts. - Lack of focus, being an internal project.
- CMMI aims to improve the software development process. However the success of a project and the organization depends a lot on the capability of the enabling processes such as HR, Admin, and IT. A dashboard initiative can align all the support functions with the delivery organization.
- Dashboard has already been implemented in top organizations. It is becoming popular even in Government Services, US. It promotes transparency and accountability.