01
Chatbot
Benefits
Business Benefits Beyond
Customer Service
Creating
awareness
in the
customers
It is the stage when customers get to
know about the product via various
means such as social media, emails,
or online videos and through
chatbots too.
You can deploy chatbots at this stage on the
channels users visit.
02
03Awakening
the Interest
After the awareness, comes the next
stage of the sales funnel, and that is to
create an interest in the leads about
the company’s product or services.
03
Forming the
Decisions
The decision phase almost brings your leads
closer to making a purchase. This stage
insinuates the customers, whether they will
purchase from your company or not.
Chatbots can help you in providing the
informational content and the
advertisements to the customers.
04
Allow users
to take
Action
The last part of the sales funnel is
finishing the determined goals or
completing them. This stage can
either be achieved through the sales
representative or directly through
the chatbots.
05
AI plays a
significant role
in the process
You can collect lots of data on
potential customers, and AI
can help you make sense of
this data as to what actions
these customers are going to
take in the future.
It gives confidence to the
marketers as to how to sift the
leads through the funnel.
Chatbots are one of the
mediums you can use to
collect information about the
customers,
06
Chabot
benefits to
the business
Chatbots are used for sifting the leads and
nurturing them towards the final stages of
turning them into customers. Chatbots have
many more potentialities to offer to the
businesses.
07
Carry interactions in
the online store
You can carry out the online interactions while making purchases
through the chatbots. They simplify the process and simplify the
navigation process, the customers would not have to look separately for
a product in the category.
08
Creating a
list of
subscribers
ou can create a list of subscribers and give
them updates about the products through
chatbots based on the interests of the
people. You can use chatbots for outbound
campaigns in messenger apps.
09
Blend with
live chats
Chatbots can help your assistants by
sending them messages which
customers have sent them outside of the
service hours and giving them alerts
when the errors occur on the website.
10
10
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How Chatbot is Best Medium?

  • 1.
  • 2.
    Creating awareness in the customers It isthe stage when customers get to know about the product via various means such as social media, emails, or online videos and through chatbots too. You can deploy chatbots at this stage on the channels users visit. 02
  • 3.
    03Awakening the Interest After theawareness, comes the next stage of the sales funnel, and that is to create an interest in the leads about the company’s product or services. 03
  • 4.
    Forming the Decisions The decisionphase almost brings your leads closer to making a purchase. This stage insinuates the customers, whether they will purchase from your company or not. Chatbots can help you in providing the informational content and the advertisements to the customers. 04
  • 5.
    Allow users to take Action Thelast part of the sales funnel is finishing the determined goals or completing them. This stage can either be achieved through the sales representative or directly through the chatbots. 05
  • 6.
    AI plays a significantrole in the process You can collect lots of data on potential customers, and AI can help you make sense of this data as to what actions these customers are going to take in the future. It gives confidence to the marketers as to how to sift the leads through the funnel. Chatbots are one of the mediums you can use to collect information about the customers, 06
  • 7.
    Chabot benefits to the business Chatbotsare used for sifting the leads and nurturing them towards the final stages of turning them into customers. Chatbots have many more potentialities to offer to the businesses. 07
  • 8.
    Carry interactions in theonline store You can carry out the online interactions while making purchases through the chatbots. They simplify the process and simplify the navigation process, the customers would not have to look separately for a product in the category. 08
  • 9.
    Creating a list of subscribers oucan create a list of subscribers and give them updates about the products through chatbots based on the interests of the people. You can use chatbots for outbound campaigns in messenger apps. 09
  • 10.
    Blend with live chats Chatbotscan help your assistants by sending them messages which customers have sent them outside of the service hours and giving them alerts when the errors occur on the website. 10 10
  • 11.