Facebook Messenger chatbots can provide on-site customer support and help businesses engage more with customers to increase sales. Setting up a Facebook Messenger chatbot allows customers to message a business directly from their Facebook account without creating a support ticket. This helps businesses build closer relationships with customers and personalize conversations to promote future sales. Chatbots can also help improve customer satisfaction by providing immediate automated responses to common questions.
Call Center Services - Tips to Improve Live Chat Support ServicesJordan Paul ☑
Emenac Call Center Service is the subsidiary of Emenac Inc., which began call center operation in ’03 to a great local reception. Our headquarters, to this day remains in Canada even though we have brand offices on most continents. Out of the love of the country where Emenac Call Center Services have roots, we have specialized call center packages for the Canadian firms, no matter their industrial backgrounds and the width of their operation. We offer customer call handling services for both inbound and outbound concerns, through communication channels modern and traditional. We understand that since most companies are so focused on their core business function, they might not have the resources to properly look after their customer despite really wanting to. We take over customer care of these companies and merge ourselves into their operational strategy. We provide the customer care in company-customized fashion and on an affordable price.
Max Impact Email Marketing – Network Marketing Lead Generation Secrets. Inside this eBook, you will discover the topics about email marketing basics for net work marketing, getting subscribers, reducing unsubscribes, using transactional emails, using triggers in the email, testing different variations of your email, use analytics to separate buyers from non buyers, use loyalty programs and determine the correct frequency to send emails.
Increase sales with e commerce chat on your commercial websiteAndolasoft Inc
Chat E-Commerce basically provides information about your product, chat tools, reports & analytics, getting feedback, team management and current location to several customers at the same time. It helps to connect the customers to your company representatives and have their questions answered, instantly.
Teckst 2019 Customer Service Planning GuideTeckstco
More than half of consumers (54%) say that the customer experience at most companies needs improvement. And one in three consumers will walk away from a brand they love after a single bad experience. Learn how you can use two-way messaging to meet customers on their favorite channels, providing personalized service while increasing agent efficiency and decreasing costs.
Reaching the target audience with email marketing strategies will
provide several positive and beneficial liaisons. Some of these include
enhancing the relationships of the merchant and customer pools,
encouraging the customer loyalty and thereby effectively ensuring
repeat business.
Call Center Services - Tips to Improve Live Chat Support ServicesJordan Paul ☑
Emenac Call Center Service is the subsidiary of Emenac Inc., which began call center operation in ’03 to a great local reception. Our headquarters, to this day remains in Canada even though we have brand offices on most continents. Out of the love of the country where Emenac Call Center Services have roots, we have specialized call center packages for the Canadian firms, no matter their industrial backgrounds and the width of their operation. We offer customer call handling services for both inbound and outbound concerns, through communication channels modern and traditional. We understand that since most companies are so focused on their core business function, they might not have the resources to properly look after their customer despite really wanting to. We take over customer care of these companies and merge ourselves into their operational strategy. We provide the customer care in company-customized fashion and on an affordable price.
Max Impact Email Marketing – Network Marketing Lead Generation Secrets. Inside this eBook, you will discover the topics about email marketing basics for net work marketing, getting subscribers, reducing unsubscribes, using transactional emails, using triggers in the email, testing different variations of your email, use analytics to separate buyers from non buyers, use loyalty programs and determine the correct frequency to send emails.
Increase sales with e commerce chat on your commercial websiteAndolasoft Inc
Chat E-Commerce basically provides information about your product, chat tools, reports & analytics, getting feedback, team management and current location to several customers at the same time. It helps to connect the customers to your company representatives and have their questions answered, instantly.
Teckst 2019 Customer Service Planning GuideTeckstco
More than half of consumers (54%) say that the customer experience at most companies needs improvement. And one in three consumers will walk away from a brand they love after a single bad experience. Learn how you can use two-way messaging to meet customers on their favorite channels, providing personalized service while increasing agent efficiency and decreasing costs.
Reaching the target audience with email marketing strategies will
provide several positive and beneficial liaisons. Some of these include
enhancing the relationships of the merchant and customer pools,
encouraging the customer loyalty and thereby effectively ensuring
repeat business.
Teach youself Fast, Flexible and Cost-effective ways of reaching new customers and retaining existing customers by encouraging repeat website visits. Email marketing can allow you to create targeted and personalized messages for earning a lot of money.
Customer engagement portal an up to-date guideCRMJetty
Learn about the customer engagement portal and the tips to choose the right one. Go through the feature list and implement all the strategies for business success.
Email marketing is a tool that every business owner should utilize to build brand awareness, customer loyalty, and lead generation. But it isn’t as simple as launching a campaign every month and hoping for the best, and there certainly isn’t a one size fits all approach to developing a strategy that actually gets more customers in the door.
Your product is unique, your customer base is unique and your email campaigns must be tailored to reflect the distinctiveness that is your brand and audience. It is important for business owners to develop and test every tool that they have at their disposal so that the strategy they use can be refined to reflect changes in technology and consumer culture.
Email marketing is a tool with measurable results and in this day and age, it is imperative for business owners to regularly test their strategy to ensure that they are keeping up with their competitors. The key to getting the most out of email marketing is first understanding each element that makes up a single campaign, testing those elements regularly, and applying the information yielded to build an effective strategy.
How To Make Post-Click Experience Engaging With Conversational Landing PagesVWO
When people click your ad (for which you’ve spent $$$), you expect them to convert. However, more than 90% of your Ad Click prospects drop off from your website without converting. And you certainly don’t want that to happen.
As an attempt to help you sail through this challenge, we are partnering with Tars to share how you can increase your conversions by 2x by creating a conversational landing page.
This information will provide you a lot about digital marketing and even also i provided some links from which you can learn coaching from millionaires like Matt bacak whose guidance will definately help you to become financially free.
CRM Portals Through the Customer PerspectiveCRMJetty
CRM is a powerful tool. Perhaps the most important example of CRM plugins is a customer portal. While using the CRM, sometimes you might end up overlooking the customer’s perspective. How does CRM affect the customer? Check it out here.
I think we may have set the bar fairly high with the title of this 10 chapter mobile marketing e-book. This guide pulls together some very useful lessons that we hope will go some way to making your mobile marketing campaigns
more profitable.
Reaching the target audience with email marketing strategies will provide several positive and beneficial liaisons. Some of these include enhancing the relationships of the merchant and customer pools, encouraging customer loyalty and thereby effectively ensuring repeat business.
There is also the avenue to pursuing new customers this way as it creates the circumstances to reach the said customer base for the purpose of encouraging an immediate purchase.
Network Marketing Lead Generation Secrets. This article is about email marketing basics for network marketing, getting subscribers, unsubscribes, using transactional emails, using triggers, testing different variations of your emails, use analytics to separate buyers from non-buyers, use loyalty programs and determine the correct frequency to send emails.
A beginners guide to affiliate marketing using click bank jvjoo digistore24AsifAli1096
1 Introduction 4
2 Old School Affiliate Marketing 5
3 Affiliate Marketing 3.0 8
4 Finding a Profitable Niche 10
5 Keyword Research 12
6 Squeeze Pages 14
7 The Money's In The List 16
8 How To Build Your List 18
9 Getting a Squeeze Page 21
10 Squeeze Page Headlines 24
11 The Conversion Page (Thankyou Page) 26
12 Split Testing your Squeeze Page 27
13 Follow-up Emails 28
14 Traffic 31
Connecting with consumers when they’re on the go is more important than ever and SMS marketing can be a highly effective technique.
Here are 5 tips for writing marketing texts that get read and produce results
The templates shown in this presentation are all in the Squeezemobillionaire platform. The mobile app and site builder in this platform has the feature to add news feeds to the sites/apps. Get to know more about what is included in the platform here: https://www.squeezemobillionaire.com/sign-up/pricing/
Best seller in Email Marketing with good results in how to create a email list for your subscribers. Helps in complete understanding of How to Build your email list and obtain more subscribers in short time
This becomes a crucial step in building a first-party database, as cookies are now being discontinued. You can use this information to calibrate brand communication, deliver targeted messages, and improve their experiences based on their preference.
Moreover, the machine learning abilities help you learn about your customers more as they interact and help build accurate buyers’ personas.
Considering the human factor
While implementing your chatbot, you must consider the human factor. Having a poorly configured chatbot can be detrimental to your strategy.
Further, customers become quite uncomfortable sharing their personal information with a robot, and you must inform them that they are conversing with a chatbot before delivering the solutions.
The solution to this dilemma is to build a chatbot according to your brand personality. It should act according to your brand’s values and maintain a human-like conversation.
You should consider their interests, needs, and preferences based on the customer data. Here, you should visualize and outline the actual process of having a conversation with the customer as a human.
You should also determine the conversation’s vocabulary, warning signs, and local slang and act appropriately.
The impact of humanizing your conversation has a far-reaching effect. It helps you deliver an engaging discussion and improve customer satisfaction as they grow comfortable using the chatbots.
Round the clock customer support
As consumer expectations grow, delivering high-quality customer support becomes necessary. A faster response system that answers customer queries around the clock can provide a seamless customer experience.
You can improve the chatbot performance by “teaching” the machine learning algorithms to take care of the primary issues of customers. Then, as customers receive immediate assistance, the experience improves.
Improving sales with Chatbots
Chatbots can be a valuable medium to reduce frictions in the customers’ purchase journey. As chatbots are capable of developing user personas from the first interaction itself, they can identify the customer pain points and bottlenecks quite effectively.
Consequently, they can offer them help, support, and relevant information to make the process more convenient. The chatbots can also be leveraged to develop a predictive path for the customers based on their previous activities or online behavior, increasing the buying intent.
As chatbots better understand the user persona, they can deliver an opportunity to convert the customers faster.
Eliminating the human-error factor
Chatbots are primarily used to deal with the most redundant tasks. These tasks were often prone to human errors due to manual interactions and data collection.
Eventually, these resulted in customer dissatisfaction due to the slow and erroneous response systems. Chatbots help reduces customer discontent and improves brand satisfaction by making the process error-free and smooth.
Moreover, the
Who doesn’t like a good conversation? When you meet someone, how they spoke, what conversations you had will be the first things that would attract you and that which you will remember for the longest. This happens with brands too. And brands understand this. This is why conversational marketing is increasingly becoming a phenomenon.
A lot of things have changed from 2020 to 2021. Now, several brands have already shifted to digital platforms and are performing amazingly with their digital marketing and advertising.
Teach youself Fast, Flexible and Cost-effective ways of reaching new customers and retaining existing customers by encouraging repeat website visits. Email marketing can allow you to create targeted and personalized messages for earning a lot of money.
Customer engagement portal an up to-date guideCRMJetty
Learn about the customer engagement portal and the tips to choose the right one. Go through the feature list and implement all the strategies for business success.
Email marketing is a tool that every business owner should utilize to build brand awareness, customer loyalty, and lead generation. But it isn’t as simple as launching a campaign every month and hoping for the best, and there certainly isn’t a one size fits all approach to developing a strategy that actually gets more customers in the door.
Your product is unique, your customer base is unique and your email campaigns must be tailored to reflect the distinctiveness that is your brand and audience. It is important for business owners to develop and test every tool that they have at their disposal so that the strategy they use can be refined to reflect changes in technology and consumer culture.
Email marketing is a tool with measurable results and in this day and age, it is imperative for business owners to regularly test their strategy to ensure that they are keeping up with their competitors. The key to getting the most out of email marketing is first understanding each element that makes up a single campaign, testing those elements regularly, and applying the information yielded to build an effective strategy.
How To Make Post-Click Experience Engaging With Conversational Landing PagesVWO
When people click your ad (for which you’ve spent $$$), you expect them to convert. However, more than 90% of your Ad Click prospects drop off from your website without converting. And you certainly don’t want that to happen.
As an attempt to help you sail through this challenge, we are partnering with Tars to share how you can increase your conversions by 2x by creating a conversational landing page.
This information will provide you a lot about digital marketing and even also i provided some links from which you can learn coaching from millionaires like Matt bacak whose guidance will definately help you to become financially free.
CRM Portals Through the Customer PerspectiveCRMJetty
CRM is a powerful tool. Perhaps the most important example of CRM plugins is a customer portal. While using the CRM, sometimes you might end up overlooking the customer’s perspective. How does CRM affect the customer? Check it out here.
I think we may have set the bar fairly high with the title of this 10 chapter mobile marketing e-book. This guide pulls together some very useful lessons that we hope will go some way to making your mobile marketing campaigns
more profitable.
Reaching the target audience with email marketing strategies will provide several positive and beneficial liaisons. Some of these include enhancing the relationships of the merchant and customer pools, encouraging customer loyalty and thereby effectively ensuring repeat business.
There is also the avenue to pursuing new customers this way as it creates the circumstances to reach the said customer base for the purpose of encouraging an immediate purchase.
Network Marketing Lead Generation Secrets. This article is about email marketing basics for network marketing, getting subscribers, unsubscribes, using transactional emails, using triggers, testing different variations of your emails, use analytics to separate buyers from non-buyers, use loyalty programs and determine the correct frequency to send emails.
A beginners guide to affiliate marketing using click bank jvjoo digistore24AsifAli1096
1 Introduction 4
2 Old School Affiliate Marketing 5
3 Affiliate Marketing 3.0 8
4 Finding a Profitable Niche 10
5 Keyword Research 12
6 Squeeze Pages 14
7 The Money's In The List 16
8 How To Build Your List 18
9 Getting a Squeeze Page 21
10 Squeeze Page Headlines 24
11 The Conversion Page (Thankyou Page) 26
12 Split Testing your Squeeze Page 27
13 Follow-up Emails 28
14 Traffic 31
Connecting with consumers when they’re on the go is more important than ever and SMS marketing can be a highly effective technique.
Here are 5 tips for writing marketing texts that get read and produce results
The templates shown in this presentation are all in the Squeezemobillionaire platform. The mobile app and site builder in this platform has the feature to add news feeds to the sites/apps. Get to know more about what is included in the platform here: https://www.squeezemobillionaire.com/sign-up/pricing/
Best seller in Email Marketing with good results in how to create a email list for your subscribers. Helps in complete understanding of How to Build your email list and obtain more subscribers in short time
This becomes a crucial step in building a first-party database, as cookies are now being discontinued. You can use this information to calibrate brand communication, deliver targeted messages, and improve their experiences based on their preference.
Moreover, the machine learning abilities help you learn about your customers more as they interact and help build accurate buyers’ personas.
Considering the human factor
While implementing your chatbot, you must consider the human factor. Having a poorly configured chatbot can be detrimental to your strategy.
Further, customers become quite uncomfortable sharing their personal information with a robot, and you must inform them that they are conversing with a chatbot before delivering the solutions.
The solution to this dilemma is to build a chatbot according to your brand personality. It should act according to your brand’s values and maintain a human-like conversation.
You should consider their interests, needs, and preferences based on the customer data. Here, you should visualize and outline the actual process of having a conversation with the customer as a human.
You should also determine the conversation’s vocabulary, warning signs, and local slang and act appropriately.
The impact of humanizing your conversation has a far-reaching effect. It helps you deliver an engaging discussion and improve customer satisfaction as they grow comfortable using the chatbots.
Round the clock customer support
As consumer expectations grow, delivering high-quality customer support becomes necessary. A faster response system that answers customer queries around the clock can provide a seamless customer experience.
You can improve the chatbot performance by “teaching” the machine learning algorithms to take care of the primary issues of customers. Then, as customers receive immediate assistance, the experience improves.
Improving sales with Chatbots
Chatbots can be a valuable medium to reduce frictions in the customers’ purchase journey. As chatbots are capable of developing user personas from the first interaction itself, they can identify the customer pain points and bottlenecks quite effectively.
Consequently, they can offer them help, support, and relevant information to make the process more convenient. The chatbots can also be leveraged to develop a predictive path for the customers based on their previous activities or online behavior, increasing the buying intent.
As chatbots better understand the user persona, they can deliver an opportunity to convert the customers faster.
Eliminating the human-error factor
Chatbots are primarily used to deal with the most redundant tasks. These tasks were often prone to human errors due to manual interactions and data collection.
Eventually, these resulted in customer dissatisfaction due to the slow and erroneous response systems. Chatbots help reduces customer discontent and improves brand satisfaction by making the process error-free and smooth.
Moreover, the
Who doesn’t like a good conversation? When you meet someone, how they spoke, what conversations you had will be the first things that would attract you and that which you will remember for the longest. This happens with brands too. And brands understand this. This is why conversational marketing is increasingly becoming a phenomenon.
A lot of things have changed from 2020 to 2021. Now, several brands have already shifted to digital platforms and are performing amazingly with their digital marketing and advertising.
Everything You Need To know about Chatbot Marketing for your RestaurantmKonnekt
One of the main benefits of using chatbots is getting the ability to provide 24-hour service to your customers. Learn how you can leverage this incredible tool for your Restaurant Business
Getting Started With Conversational Marketing To Promote Your Business Comple...SlideTeam
Conversational marketing is a new approach to marketing that allows potential customers to interact one to one with the business in real time. This conversation is carried out by one of the team members via live chat or a programmed software known as chatbot. Chatbots are becoming increasingly popular for their unique benefits such as 24 7 access and quick information. This presentation deck is useful for businesses who wish to know more about conversational marketing or chatbot marketing and want to implement the same in their organization. Businesses can understand the difference between traditional marketing and how conversational marketing outscores it in certain aspects. A basic framework for creating a conversational script has also been shared to extract maximum benefits out of real time chat. The current market of chatbots and demand for the same has been laid out in this deck. Businesses can also realize the scope of chatbot marketing in their organization such as capturing leads, qualifying leads, provide customer support, and sell products directly via the chat window. Lastly, for businesses making up their mind to apply this new marketing approach can also learn how to measure the Return on Investment ROI of chatbot marketing and thus improvise their strategy. https://bit.ly/2WRfb23
The internet has changed the way we buy, beyond all recognition. Before e-commerce, we shopped using three distinct channels: in person, over the phone, via mail order.
Of those channels, two required the customer to engage with a real, live person. This meant more opportunities to convert on-the-fence customers. If they were in our store, we could approach them. If they had a question, they would approach us. To- day, that same on-the-fence customer might place items in their basket, get distracted or change their minds, and leave, potentially never to be seen again.
You need to know more than how to sell (although that’s still very important). You need to understand how consumers view online, and you need enough technical know-how to implement systems that help highlight when a customer should be approached.
Get all that right, and live chat can have a significant positive impact on your bottom line.
Of course, implementing a live chat function on your site isn’t enough - you have to know how to use it. This exhaustive roundup of practical tips and tactics will help you learn how.
Chatbots 101: How Implementing Chatbots Can Skyrocket Your Business Website.pdfGilbert
In today’s world, customer service is everything. With online shopping and digital communication, customers expect fast and efficient service from businesses. This is where chatbots come in handy.
Chatbots are automated messaging systems that can help businesses interact with customers around the clock. Not only do they streamline customer service, but they can also help with lead generation and boost sales.
How to use conversational artificial intelligence (AI) to create happy customer experiences.
Why Happy?
Because customers & businesses aren’t happy today. 86% of customers would pay for a better experience, which compounds into a $1.6 Trillion problem globally for businesses.
Happiness is also a contagious business objective.
By improving, automating and scaling how businesses build relationships with people you can make both yout customers and your bottom line happy. Win-win! :)
The Role of Chatbots in Customer Service and Engagement By Douglas Duren.pdfDouglas Duren
Chatbots are computer programs that can simulate conversation with human users through messaging or voice-based applications. They are rapidly becoming a popular tool for businesses to engage with their customers and provide support services. Chatbots are able to provide a 24/7 service, respond instantly to customer inquiries, and provide personalized and relevant responses. Check full audio above for more information.
Artificial intelligence is growing rapidly with the use of chatbots. The use of chatbots in mobile app development is becoming more popular in the software business
UX writing is extremely important for improving the effectiveness of chatbots. Use these seven strategies to improve the engagement and ROI that your chatbot generates.
Read the original blog post: https://carminemastropierro.com/ux-writing-for-chatbots/
A Chatbot is the top one platform that you can use to collect data of your audiences and, you can ask you can suggest user-relevant products according to the user's preference.
The rise of e-commerce has transformed the retail industry in recent years. Chatbots have improved the productivity of e-commerce portals by providing individualized customer assistance. Chatbot systems are increasingly becoming a positive element for e-commerce websites.
Take your communication to the next level with chat botBrian Aldous Datu
The past was all about capturing emails. The future will be all about having conversations.
Learn how Ubertor Chatbot can help you grow your Real Estate Business.
Presenter: Murray Newlands, ChattyPeople, CEO
Every business is going to have a bot. They are cheaper, faster, respond instantly and they can interact with any number of clients simultaneously. If messaging apps become the primary way people communicate, and every business needs a strategy to engage with people on messaging apps, and bots are the only scalable way to do this, then every business will eventually have a bot. That is simple math.
Nowadays every business needs a website and very often a mobile app as well. The Chatbot technology is currently setting a new trend for companies both small and big.
Even though this is a trend, do you ask your self if your business needs it?
Find out from these few slides.
Book A Free Call and let's discuss your needs and create a ChatBot for your business >>> https://schedule.apollineadiju.com/lite/free-consultation
Digital Customer Care in 2018 - best practices from 12 expertsJulien Rio
12 customer service international experts share their best tips for an optimal customer care strategy.
Omni-digital, customer experience, customer satisfaction, NPS, FCR, every aspect of the contact centre strategy reviewed by experts.
Mastering Multi-Touchpoint Content Strategy: Navigate Fragmented User JourneysSearch Engine Journal
Digital platforms are constantly multiplying, and with that, user engagement is becoming more intricate and fragmented.
So how do you effectively navigate distributing and tailoring your content across these various touchpoints?
Watch this webinar as we dive into the evolving landscape of content strategy tailored for today's fragmented user journeys. Understanding how to deliver your content to your users is more crucial than ever, and we’ll provide actionable tips for navigating these intricate challenges.
You’ll learn:
- How today’s users engage with content across various channels and devices.
- The latest methodologies for identifying and addressing content gaps to keep your content strategy proactive and relevant.
- What digital shelf space is and how your content strategy needs to pivot.
With Wayne Cichanski, we’ll explore innovative strategies to map out and meet the diverse needs of your audience, ensuring every piece of content resonates and connects, regardless of where or how it is consumed.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
Core Web Vitals SEO Workshop - improve your performance [pdf]Peter Mead
Core Web Vitals to improve your website performance for better SEO results with CWV.
CWV Topics include:
- Understanding the latest Core Web Vitals including the significance of LCP, INP and CLS + their impact on SEO
- Optimisation techniques from our experts on how to improve your CWV on platforms like WordPress and WP Engine
- The impact of user experience and SEO
SMM Cheap - No. 1 SMM panel in the worldsmmpanel567
Boost your social media marketing with our SMM Panel services offering SMM Cheap services! Get cost-effective services for your business and increase followers, likes, and engagement across all social media platforms. Get affordable services perfect for businesses and influencers looking to increase their social proof. See how cheap SMM strategies can help improve your social media presence and be a pro at the social media game.
Mastering Local SEO for Service Businesses in the AI Era is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Short video marketing has sweeped the nation and is the fastest way to build an online brand on social media in 2024. In this session you will learn:- What is short video marketing- Which platforms work best for your business- Content strategies that are on brand for your business- How to sell organically without paying for ads.
10 Video Ideas Any Business Can Make RIGHT NOW!
You'll never draw a blank again on what kind of video to make for your business. Go beyond the basic categories and truly reimagine a brand new advanced way to brainstorm video content creation. During this masterclass you'll be challenged to think creatively and outside of the box and view your videos through lenses you may have never thought of previously. It's guaranteed that you'll leave with more than 10 video ideas, but I like to under-promise and over-deliver. Don't miss this session.
Key Takeaways:
How to use the Video Matrix
How to use additional "Lenses"
Where to source original video ideas
Monthly Social Media News Update May 2024Andy Lambert
TL;DR. These are the three themes that stood out to us over the course of last month.
1️⃣ Social media is becoming increasingly significant for brand discovery. Marketers are now understanding the impact of social and budgets are shifting accordingly.
2️⃣ Instagram’s new algorithm and latest guidance will help us maintain organic growth. Instagram continues to evolve, but Reels remains the most crucial tool for growth.
3️⃣ Collaboration will help us unlock growth. Who we work with will define how fast we grow. Meta continues to evolve their Creator Marketplace and now TikTok are beginning to push ‘collabs’ more too.
How to Use AI to Write a High-Quality Article that Ranksminatamang0021
In the world of content creation, many AI bloggers have drifted away from their original vision, resulting in low-quality articles that search engines overlook. Don't let that happen to you! Join us to discover how to leverage AI tools effectively to craft high-quality content that not only captures your audience's attention but also ranks well on search engines.
Disclaimer: Some of the prompts mentioned here are the examples of Matt Diggity. Please use it as reference and make your own custom prompts.
SEO as the Backbone of Digital MarketingFelipe Bazon
In this talk Felipe Bazon will share how him and his team at Hedgehog Digital share our journey of making C-Levels alike, specially CMOS realize that SEO is the backbone of digital marketing by showing how SEO can contribute to brand awareness, reputation and authority and above all how to use SEO to create more robust global marketing strategies.
Come learn how YOU can Animate and Illuminate the World with Generative AI's Explosive Power. Come sit in the driver's seat and learn to harness this great technology.
It's another new era of digital and marketers are faced with making big bets on their digital strategy. If you are looking at modernizing your tech stack to support your digital evolution, there are a few can't miss (often overlooked) areas that should be part of every conversation. We'll cover setting your vision, avoiding siloes, adding a democratized approach to data strategy, localization, creating critical governance requirements and more. Attendees will walk away with actions they can take into initiatives they are running today and consider for the future.
When most people in the industry talk about online or digital reputation management, what they're really saying is Google search and PPC. And it's usually reactive, left dealing with the aftermath of negative information published somewhere online. That's outdated. It leaves executives, organizations and other high-profile individuals at a high risk of a digital reputation attack that spans channels and tactics. But the tools needed to safeguard against an attack are more cybersecurity-oriented than most marketing and communications professionals can manage. Business leaders Leaders grasp the importance; 83% of executives place reputation in their top five areas of risk, yet only 23% are confident in their ability to address it. To succeed in 2024 and beyond, you need to turn online reputation on its axis and think like an attacker.\
Key Takeaways:
- New framework for examining and safeguarding an online reputation
- Tools and techniques to keep you a step ahead
- Practical examples that demonstrate when to act, how to act and how to recover
The Forgotten Secret Weapon of Digital Marketing: Email
Digital marketing is a rapidly changing, ever evolving industry--Influencers, Threads, X, AI, etc. But one of the most effective digital marketing tools is also one of the oldest: Email. Find out from two Houston-based digital experts how to maximize your results from email.
Key Takeaways:
Email has the best ROI of any digital tactic
It can be used at any stage of the customer journey
It is increasingly important as the cookie-less future gets closer and closer
Digital Commerce Lecture for Advanced Digital & Social Media Strategy at UCLA...Valters Lauzums
E-commerce in 2024 is characterized by a dynamic blend of opportunities and significant challenges. Supply chain disruptions and inventory shortages are critical issues, leading to increased shipping delays and rising costs, which impact timely delivery and squeeze profit margins. Efficient logistics management is essential, yet it is often hampered by these external factors. Payment processing, while needing to ensure security and user convenience, grapples with preventing fraud and integrating diverse payment methods, adding another layer of complexity. Furthermore, fulfillment operations require a streamlined approach to handle volume spikes and maintain accuracy in order picking, packing, and shipping, all while meeting customers' heightened expectations for faster delivery times.
Amid these operational challenges, customer data has emerged as an important strategy. By focusing on personalization and enhancing customer experience from historical behavior, businesses can deliver improved website and brand experienced, better product recommendations, optimal promotions, and content to meet individual preferences. Better data analytics can also help in effectively creating marketing campaigns, improving customer retention, and driving product development and inventory management.
Innovative formats such as social commerce and live shopping are beginning to impact the digital commerce landscape, offering new ways to engage with customers and drive sales, and may provide opportunity for brands that have been priced out or seen a downturn with post-pandemic shopping behavior. Social commerce integrates shopping experiences directly into social media platforms, tapping into the massive user bases of these networks to increase reach and engagement. Live shopping, on the other hand, combines entertainment and real-time interaction, providing a dynamic platform for showcasing products and encouraging immediate purchases. These innovations not only enhance customer engagement but also provide valuable data for businesses to refine their strategies and deliver superior shopping experiences.
The e-commerce sector is evolving rapidly, and businesses that effectively manage operational challenges and implement innovative strategies are best positioned for long-term success.
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To take the pulse of consumers’ feelings about their financial well-being ahead of a highly anticipated election, ThinkNow conducted a nationally representative quantitative survey. The survey highlights consumers’ hopes and anxieties as we move into 2024. Let's unpack the key findings to gain insights about where we stand.
In this presentation, Danny Leibrandt explains the impact of AI on SEO and what Google has been doing about it. Learn how to take your SEO game to the next level and win over Google with his new strategy anyone can use. Get actionable steps to rank your name, your business, and your clients on Google - the right way.
Key Takeaways:
1. Real content is king
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The New Era Of SEO - How AI Has Changed SEO Forever - Danny Leibrandt
Facebook messenger chat and chatbots
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Admin October 10, 2020
Facebook Messenger Chat & Chatbots
digitalnomadventures.com/facebook-messenger-chat-chatbots
How do you stay friendly and helpful to your customers, and increase sales at the same
time? The key to never miss any sales is to be a casual and helpful friend, not a seller.
Facebook is among the most popular social media that customers use, in fact, about 74%
of shoppers are frequently active on Facebook. So why not leverage your Facebook fan
page and make it the most friendly customer support channel ever? We at Digital Nomad
Ventures a Digital Marketing Agency based in Colombo offer these services.
Chat with customers on your store as Facebook friends
Your customers can use their own Facebook account to chat directly with you on the store
via Messenger, without having to create a support ticket. After that, both you and your
customer can follow up the conversation anytime, anywhere with Facebook messenger
accounts.
Get closer to customers and engage them for more sales in the future
With Facebook Chat, you are chatting with their personal Facebook profiles, not just
anonymous online accounts, so you can personalize your conversation for each of them.
It’s never easier to get closer, build trust and establish the relationship with your
customers like between real people, and what’s next, more sales are coming your way!
Why should I use Facebook Chat?
1. On-site customer support.
2. Super easy and simple to install, no coding required!
3. Record all conversations in the Facebook inbox, follow up anytime and anywhere.
4. View customers’ Facebook profiles and personalize messages.
What benefits my customers?
1. Get personal and immediate support from store owners.
2. Easily revisit conversation without creating a support ticket.
3. Chat easily on mobile.
The logic is simple — A satisfied customer will return to make purchases. But even one
unsatisfactory experience can hinder the customer’s return. We all know that it’s cost-
effective to keep our existing customers rather than churning them out for new ones. So
how can businesses increase customer satisfaction without breaking the bank?
Although customer satisfaction may seem like a product issue, it is driven by the nitty-
gritty of customer experience. You want every experience (sales, marketing, and customer
service) provided to the customer to meet or surpass their expectations. A crucial part of
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this expectation is delivered through communication channels like email, VoIP, and live
chat.
But let’s get real, when your customer satisfaction scores are dropping, you’ll need to find
an innovative way to bring them back up. And traditional channels have saturated their
capabilities.
What’s more, with these channels, you’ll have to micro-manage every interaction to retain
customers, and this could weigh heavily on your customer-facing teams. So why not
consider a more modern approach that lets you achieve customer satisfaction and ensures
that it sustains over time? Raising the bar with chatbots. A simple chatbot integration into
your website can boost customer satisfaction instantly.
And automate every customer touchpoint. This means the chatbot can carry a
conversation with a customer no matter what they are getting in touch for. They turn
customer grievances from monologues to dialogues, and a two-way discussion makes your
customers feel heard. The chat widget pop-up as soon as the customer enters the website
and is ready to offer assistance.
Much like a shop assistant asks whether they could help you with something at the store,
the chatbot allows you to initiate a conversation with the customer proactively. While the
core capability of chatbots is answering questions, providing an end-to-end experience for
your customers through chatbots can lift customer satisfaction levels.
Give customers the answers they are looking for 67% of customer churn is preventable if
the customer’s issue is resolved at the first engagement. Integrating chatbots for customer
service can drastically reduce customer churn. The fundamental capability of chatbots is
to answer anything that your customer asks instantly. All you have to do is train your bot
with the most common queries that you receive. From there, your bot learns continuously.
It learns from your knowledge base, from on-going conversations and previously raised
tickets with your business. It even picks up on phrasing and syntax variations to give the
customer a precise answer within seconds. So, you’ll never leave another customer
waiting or unattended. Additionally, chatbots can sense the frustration in customers
based on their choice of words. In these cases, the chatbot immediately transfers the
conversation to a human representative. It also diligently does the same when it can no
longer provide relevant answers to the customer.
Turn their visit into a fulfilling experience
Chatbots are so easy to use that it magnifies the usability of your website. Usually, every
click a customer makes reduces their chances of going through with the purchase. So, the
fewer the clicks, the higher the chance of purchase. This is why Amazon’s ‘Buy-with-1-
click’ is such a big success. Chatbots give customers the ability to accomplish their
purpose with little-to-no clicks. Do your customers want to know more about your
product? The bot sends them collateral. Do they want a demo of your product? The bot
sets up a one-click scheduling calendar.
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Every process that was taking you days to complete, can be done within minutes with
bots. Chatbots can also give your customers order details, it can complete payment
processes and help with sharing engaging content (like blogs, webinars, and newsletters).
Your chatbot can ensure that no customer leaves your website without taking action
towards a sale.
Build relationships with them on a personal level
If you are wondering whether bots make conversations less personal, we are here to make
a case against it. A well-trained chatbot can be as personal as a human representative. The
consistency and fail-proof automation make bots more reliable and customer-friendly.
Chatbots can be fed customer information by integrating them with your CRM. And this
information can then be used to initiate conversations when they return to your website.
You can also track user activity within your website to understand what your customer is
trying to achieve. Say, for example, you see a customer repeatedly visiting the pricing page
over a couple of days. You can reach out to them with a triggered message and offer to
give them more information or even a pricing discount. By reassuring the customer that
they are important to the business, you will have gained their satisfaction.
Ask for feedback, always Nobody ever stays for that two-minute feedback message at the
end of a toll-free call. But, chatbots collect feedback at the touch of a button. After every
interaction, chatbots ask whether the customer was able to get the answer they were
looking for. It may seem like the chatbot is fishing for compliments (trust us, it’s not!); it
is letting you know whether the customer was satisfied with the answer they were given.
Unanswered: The questions for which the bot couldn’t respond will be labelled as
‘unanswered’. It’s an indication that there’s no content around these questions in
the Answers page.
Improve coverage: The questions for which five different variants are not added will
be labelled as ‘improve coverage’. It’s an indication to add the other ways customers
can ask the same question so that the bot can deliver precise answers no matter
what.
Underperforming: Articles and FAQs, which are downvoted five or more times, will
be labelled as ‘underperforming’. It’s an indication that the article content isn’t
helpful and needs to be changed.
Meeting the requirements of the chatbots continuously can ensure that you are providing
the customer with the best possible answers.
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