Universities have to improve the faculty performance in the following three areas: Teaching, Research, and Service. They have to recruit qualified, competent and motivated faculty. They need to continuously train the faculty members to upgrade their abilities in interdisciplinary research, and consultancy works.

1. How Can the Universities
Improve the Faculty
Performance through Effective
Human Resource Management
Practices?
THANIKACHALAM VEDHATHIRI, B.E., M. TECH., PH.D., M.S., FIE. FIGS, FFIUCEE
VTHANI2025@GMAIL.COM

2. Improving Faculty Performance

3. Objectives
• Identify the best human resource management
practices implemented by outstanding corporates.
• Suggest needed human resource practices in the
Universities to accelerate the performance and
improve the knowledge capital and human capital.

4. Normal Human Resource Development Practices of
most of the CEOs of Higher Education Institutes
• Never plan any new center for Human Resource Department and
Management in the Higher Education Institutes
• Most of the decisions are based on the personal services rendered by
the faculty to them
• Never recognize the Outstanding Accomplishment of the Faculty
Members.
• Never relieve the faculty to undergo any global program even if the
application was rooted through proper channel.

5. Unethical Practices of Many CEOs in
Higher Education
• Never reward the star faculty members for their outstanding
performance.
• They even oust the supporting staff who are paid from the project.
• Transfer the programs to other unqualified and nonmotivated faculty
• Deny travel by appropriate mode to reduce the travel time.
• They never circulate under IDAs.
• They never distribute the project gains as per the norms and rules.

6. Human Resources Management Practices of
Outstanding Companies
• Industries always stiff market competition
• The growth depends on the high performing executives and
employees
• To maintain the high morale, the CEOs of many outstanding
companies devised many innovative practices in rewarding them
• This practice motivates the entire employees and the quality and
productivity increases
• The market share also increases.

7. Human Resource Management of the Most
Innovative Corporate- FedEx and AMX
• Vision: “PEOPLE-SERVICE-PROFIT”
• Excellent care of the employees breeds excellent service
• Use annual survey and feedback system to track employee relations
• Employees provide valuable feedback to the management
• Program allows problem assessment and resolution opportunities
• Focus on world- class customers
• Training is critical

8. Human Resource Management of the Most
Innovative Corporate- Oxfam and Prudential
• Management and leadership teams practices open-door policies
• Welcome the voice of even entry level trainees
• As proactive effort to maintain employee relations during layoffs
• Offers transparent severance packages that are generous and helpful in
relocating those affected by the change
• People development as a critical components to staying float
• Attribute their human resource success to their transparency and ability

9. Human Resource Management of the Most
Innovative Corporate-
Eastman Chemical Co
• Welcomes change and innovation when needed
• Their open mind is keeping them ahead of the rest
• Values the input and voice of its employees
• Believes that when their people love their work and enjoy working one other,
remarkable performance happen
• The growth of the organization is due to compensation, benefits, advancement
opportunity, work-life balance, career culture and access to senior
management

10. Human Resource Management of the Most
Innovative Corporate –Wegmans Food
Markets, Inc. and Alliance Boots GmbH
• Excels in staffing supportive managers, improving colleague relations,
promoting a stress-free work environment and promoting philanthropy
through outreach activities
• Offers vocational training for its entry-level employees, offering to move
upward over time.
• Offers formal accreditation for work within the community
• Supports team culture and allows all members to fully contribute ideas,
support each other

11. Human Resource Management of the Most
Innovative Corporate-Bain and Company
and Eileen Fisher
• Creates magnetism to attract top talent
• Team culture allows all members to fully contribute ideas,
support each other
• Provides inspiration as a community
• Combines training, mentoring, and flexibility
• Remunerates for personal education, health and wellness efforts
• Set the standards for creating happy employees, as a result,
employee loyalty is at all time high

12. Human Resource Management of the Most
Innovative Corporate- Quicken Loans Inc
and Hay MSL
• Expresses an active appreciation for creative culture and encourages
employees to innovate without fear of failure.
• Believes that when people are free to create , they do remarkable things.
• Strongly believes that combining passion with creativity causes ground work
for success.
• Hires the best and brightest through panel- based interviews and
psychometric assessment.
• Promotes team dynamics

13. Human Resource Management of the Most
Innovative Corporate-Mayo Clinic,
Sainsbury’s, Hilcorp Energy Co. and
Brigham and Women’s Hospital
• 60000 employees link arms with one another to provide support and care for
patients and families
• Established worker academy to focus on the success
• Encourages employees to balance their work and personal life
• Focuses on mentorship
• Focuses on childcare for working mothers
• Offers back-up childcare services in the event of emergencies
• Offers home health services

14. Human Resource Management of the
Most Innovative Corporate-Diageo Plc.
and BT Group
• During credit crunch, retains, retrains and redeploys existing staff instead of
laying off
• Offers apprenticeship training programs with flexible schedules to enable the
employees to move upwards
• Offers high degree of autonomy and control over their career trajectory
• Helps employees gain training and experience through project led structure.
• Encourages employees stay relevant to challenges at task

15. Human Resource Management of the Most
Innovative Corporate- Cambridge
Consultants and USAA
• Builds successful employee engagement model through prioritized
communication by conference calls
• Offers annual luncheons honor 10 % of employees who have been with the
companies over 25 years
• Offers coffee shops, fitness centers and childcare facilities
• Incorporates regular social events and creates camaraderie among the staff
members
• Offers quality training and apprenticeships

16. Human Resource Management of the Most
Innovative Corporate- Marks & Spencer
Plc. and Rolls-Royce
• Developed incredibly innovative business model and value chain
• Over 30% of the senior managers started at trainee level
• Most of the apprentices remain and work for the company for life
• Pioneered international management practices by involving employees in
working global business
• Believes in having a strong cohesive and open culture that works together as a
team
• Creates a global mindset

17. Human Resource Management of the Most
Innovative Corporate – Shell and Ford
Motor Co.
• HR Innovation through a highly disciplined culture, outstanding
training opportunities, and strong and consistent process.
• Believes data and discipline should come first, before emotion.
• When this process is adhered to, a healthy work environment
succeeds.
• Established people management.

18. Human Resource Management of the Most
Innovative Corporate- Boston Consulting
Group and LinkedIN
• Offers 100 hours of training for full-time employees and 40 hours for hourly
employees
• Success of BCG is largely due to training of the employees
• Enables the newcomers raise to leadership position
• Offers mentorship and open door communication with leaders
• Motto is work hard and play hard
• Hosts company parties
• Team dynamic is designed to encourage employees to create systems that break
status quo

19. Human Resource Management of the Most
Innovative Corporate- Twitter and Nissan
• Focuses on training managers to lead, while maintaining a culture of
authenticity, transparency and accessibility
• Combines blended manufacturing techniques of Japanese and British
productivity
• Recruits best skilled workers and support them to improve skills
• Key philosophy is Kaizen
• Offers autonomy for leaders to recruit and build their own teams

20. Human Resource Management of the Most
Innovative Corporate- SAS and Cadbury
• Offers a university campus feel on its grounds with greenways, recreation and
fitness facilities
• Offers time for employees to take part in maintaining the health of the entire
person-mind, body, and spirit.
• Created a high trust environment and low turnover
• Maintains worker village and R&D factories
• Culture combines positivity and balance among work and life

21. Human Resource Management of the Most
Innovative Corporate- Google
• Offers sports a seven- acre complex, three
wellness centers, indoor roller hockey etc.
• Attracts the best talent and develop happier and more
productive employees.

22. What Can CEOs Do ?
• Selection of faculty has to be based on Excellence
• Create a supportive Culture for Knowledge Capital Development
• Eliminate fear of Failure
• Provide Mentorship
• Reward faculty for the Best Performance
• Establish outreach Global Programs
• Implement Multidisciplinary Programs

23. What the Administrators Can Learn?...
• Approve credits through MOOCS
• Plan needed courses in HRM for the faculty
• Introduce emerging technology programs
• Extend support to MSMES
• Provide 24x7 access to departments
• Collaborate with industry for planning industry ready graduates
• Reimburse the expenditure for paper presentation

24. What Administrators Can learn?...
• Train the new faculty in industry specific consultancy and
advanced research
• Organize diverse global faculty development programs under
IDAs
• Conduct annual survey and feedback to resolve the issues
• Establish faculty academy for continuous human capital and
knowledge capital development
• Support global training programs for faculty members
• Implement on the job training for the students

25. What EducationalAdministrators Can Learn?...
• Introduce leadership development programs
• Support sponsored interdisciplinary research projects
• Support high performing faculty teams
• Support work life balance
• Decentralize administration
• Empower project leaders

26. Thank You
•Your Questions Please