According to the World Travel & Tourism Council, the Travel and Tourism industry is currently among the largest and fastest-growing industries worldwide, forecasted to support 328 million jobs, or 10% of the workforce, by 2022.
Emerging markets - including the Middle East, Africa, Asia and the Pacific – are the new tourist destinations that are increasingly drawing crowds.
Hotel always open to guests' needs: the complete access control solutions wit...Smart_Technology_Group
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A look at the state of location-based check-ins today and the need for a global standard for check-ins and check-outs since they form the basis for future local advertising and commerce spend
The Transformation of the Hotel Industry from Art to ScienceRobert Rauch
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Hpw Consumer Behaviour is Transforming The Hotel IndustryThinkHotels
Consumers are becoming increasingly demanding when it comes to hotels. With more travellers considering factors like quality of customer service and ease of booking alongside the standard of a hotel’s facilities, those in the industry need to take notice of important details such as the purpose of people’s visits, their expectations, how they are influenced and their preferred methods of making a reservation.
http://www.thinkhotels.com/blog/2013/12/18/consumer-behaviour-transforming-hotel-industry/
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One of the world's most extensive and diverse industries is hospitality, and the fact that more students are enrolling in hotel colleges each year indicates that the sector is still expanding.
We are delighted to share with you the exciting news about our latest initiative at Storydoers. We have recently run a comprehensive training combo aimed at promoting the digitisation of SMEs in the rural tourism sector as part of the Erasmus+ Programme.
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AITR-Turismo Responsabile
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Sources of Information on the Hospitality Industry.docxNeeraj Sehrawat
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Travel and tourism industry is the one of the fastest growing industries from history to current era. And from the last few decades, tourism industry is witnessing new emerging trends that are very much important for its development. These latest trends also influence tourism sector's marketing planning, strategic planing or making new business policies for peak seasons. Check the slides here to know about these new trends and their influences on tourism industry in detail.
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Future of travel and hospitality - LCD - Mendoza lrFuture Agenda
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The hospitality industry is ever-growing and more competitive. Read more to know hospitality trends and how it is going to change in the coming year 2020.
The project is on digital marketing for hospitality industry with main reference to hotels. The project also looks into keeping track of generation Y and Z, also understanding their importance.
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Hospitality industry is one of the most important categories in the service industry including hotel, motels inns, pubs and restaurants which provide lodging service with or without food. This industry has become a significant source of revenue generation for the economy of a country. Both domestic and foreign can get the service of this industry’s business. In tourism and travel sector this industry plays an important role (Barrows and Powers, 2009). This hospitality sector has its own identity in its industry. A country can better its economy by developing its hospitality industry. This industry is at the fourth position in terms of employment of labor. More than 1,80,000 establishments in hospitality industry make employment for more than 2 million in UK. This represents a significant portion for UK. Development in this industry needs the confidence of consumers and business sentiments. This report has shown the different aspects regarding this industry in UK.
How disruptive technologies are shaping the future of tourismSaeed Al Dhaheri
this presentation was given as UAE celebrates the innovation month and was organized by the Abu Dhabi Department of Culture and Tourism.
It highlights how disruptive technologies such as AI, Blockchain, IoT, VR & AR are impacting and changing the way we travel and experience places.
During the coldest months, Italy transforms into a winter wonderland, providing visitors with a very unique experience. From the Settimana Bianca ski event to the lively Carnevale celebrations, Italy's winter festivities provide something for everyone. Enjoy hot cocoa, eat hearty comfort foods, and buy during winter deals. Explore the country's rich cultural past by participating in Settimana Bianca, and Carnevale, sipping hot chocolate, shopping during winter deals, and indulging in winter comfort foods. Visit our website https://timeforsicily.com/ for more information.
Its running cost is among the diverse vital aspects you must consider before buying an electric scooter. Calculate the cost of getting e-scooter charge for your regular usage to calculate its economic efficiency, similar to people who investigate the mileage of petrol or diesel-driven scooters.
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How to change name on Volaris ticket? This is one of the most common questions asked by travelers flying with Volaris Airlines. The mentioned details can help you with your name rectification on the airline ticket. If you are still facing difficulties call the consolidation desk at +1-800-865-1848.
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In this presentation, we delve into the captivating realm of Antarctica, Earth's southernmost continent. This icy wilderness stands as a testament to extremes, with record-breaking cold temperatures and vast expanses of pristine ice. Antarctica's landscape is dominated by towering glaciers, colossal icebergs, and expansive ice shelves. Yet, amidst this frozen expanse, a rich tapestry of unique wildlife thrives, including penguins, seals, and seabirds, all finely attuned to survive in this harsh environment. Beyond its natural wonders, Antarctica also serves as a vital hub for scientific exploration, providing invaluable insights into climate change and the Earth's history
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The Cherry Blossom season in Hunza begins in the second week of March and lasts until the end of April, varying with altitude. During this enchanting period, tourists from around the world flock to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates visitors.
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The Cherry Blossom season in Hunza starts in the second week of March and extends until the end of April, depending on the altitude. During this enchanting period, tourists from around the globe travel to Hunza Valley to witness its transformation into a vibrant tapestry of white, pink, and green. The valley comes alive with cherry blossoms, creating a picturesque and mesmerizing landscape that captivates all who visit. For the best experience, join Hunza Adventure Tours, the top tour company in Pakistan, and immerse yourself in this breathtaking seasonal spectacle.
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3. Hospitality Industry Trends
3
THE FACE OF TOURISM AND HOSPITALITY IS CHANGING
Global tourism
business
• According to the World Travel & Tourism
Council, the Travel and Tourism industry is
currently among the largest and fastestgrowing industries worldwide, forecasted to
support 328 million jobs, or 10% of the
workforce, by 2022.¹
• Emerging markets - including the Middle East,
Africa, Asia and the Pacific – are the new
tourist destinations that are increasingly
drawing crowds. ²
For example, China is now the third most-visited
country around the world, and the number of Chinese
traveling to other countries is increasingly developing.
4. Hospitality Industry Trends
4
Table 1. Countries expected to grow their travel and tourism demand most rapidly up to 2017³
Table 2. Countries expected to generate the largest volume of travel and tourism demand in 2017³
5. Hospitality Industry Trends
5
MILLENNIALS
Modern traveler
• Millennials will become the core customers
within the hospitality and travel industries over
the next five to ten years.
• Within this group of GenY travelers, there are
many different markets considering the fact
that exploration, interaction and experience
are the major focus of Millennials.
• GenY travelers are looking for an overall
gourmet experience for a reasonable price,
that will cause the industry to revamp their
lobby bars, restaurants and food service. ⁴
6. Hospitality Industry Trends
Modern traveler
6
EXPERIENCE IMPACT
• As people travel more and become more
experienced tourists, they are increasingly
looking for diverse experiences on their trips.
TECHNOLOGY IMPACT
• Trends
show that travelers now rely on
technology for every step of their vacation, from
booking airfare online to sharing their travel
experience on social networking sites.
MONEY & QUALITY IMPACT
• Travelers are
their money.
progressively seeking value for
7. Hospitality Industry Trends
7
• They strive to experience a better quality of life
Modern traveler
during leisure travel.
• They will focus more on the emotional value to
their trip.
• Instead of opting for cost-effective getaways,
they will look for a better experience and begin
to place high value on splurging.
• The
trend of overnight leisure trips shall
continue, there will be a sharp increase in travel
spending.
• Travelers are looking for healthy eating options.
They will be more demanding in terms of quality
ingredients and will prefer healthy food with organic
ingredients.
11. Hospitality Industry Trends
11
1. Advanced Technology
• Intelligent hotels with advanced technology
using the guest’s virtual fingerprint in order
to perform all the operations (check-in,
charges, check-out, etc.). ⁴
2. Electronics and Ergonomic Support
• “Modern guests” travel with two, three or more
devices, so electronics (adequate and easy-to-reach
plugs, bandwidth capabilities, free Wi-Fi) and
ergonomic support (seating and surfaces) for guests
becomes essential for hotels.
12. Hospitality Industry Trends
3.
Direct Bookings
• Today’s hotel website needs fresh content, updated
promotions, and rich media.
• All of this content needs to be marketed across all
channels (desktop web site, the mobile site, social
media profiles).
4.
Mobile Bookings
• Now mobile booking is available as an app for
Smartphones, android tablets, and iPad…
• Mobile booking is available for booking hotel rooms,
restaurant reservations, flights, rental cars, etc.
12
13. 13
Hospitality Industry Trends
fast booking
fast Wi-Fi
5.
fast checkin,
WOW customer service-the
only way to ensure repeat business.
ROOM SERVICE REINVENTED
• With room service revenue drastically decreasing. Therefore
some hotels are giving up on this service, but the majority of
hotels are dedicated to reinventing the concept.
6.
Sustainability
• More hotels will become completely self-sufficient by supplying
their own energy, especially those in rural areas.
7.
More green and eco-lodgings
14. Hospitality Industry Trends
14
8.
Development of mega hotels (multi-purpose facilities
with casino, shops, theatre, theme park, etc.).
9.
More boutique hotels.
10. Increasing employee salaries in order to retain the
existing staff.
• By 2020 about half of all world workers will be Millennials. Millennials
increasingly want to work for employers that serve a greater purpose,
contribute to society and provide space and time for staff to take the initiative in
trying to do their best.
15. Hospitality Industry Trends
15
o Expectations of modern tourist are changing the face of
tourism and hospitality.
o In
order to meet the needs of consumers hotels
modernizing their offer, therefore the main new trends are:
• Developing advanced technology with adequate support
• Modern property sites with direct booking option
• Providing better customer service
• Investing in ancillary facilities.
16. Hospitality Industry Trends
Key words
Global Business
Emerging Markets
Modern Traveler
Millennials
Online Hotel Booking
Virtual Fingerprint
Mobile App
Content Marketing
Social Media
WOW Customer Service
Healthy, Organic-food
Eco-lodgings
16
17. Hospitality Industry Trends
17
References
1. World Travel & Tourism Council, “Economic Impact 2012”.
2. http://www.ladylux.com/
3. International Journal of Economic Practices and Theories, "Current and Future Trends
4.
5.
6.
7.
8.
9.
in Tourism and Hospitality, The Case of Greece”, Soultana (Tania) Kapiki, Januar
2012.
http://www.hospitalitynet.org, “Top 10 Hospitality Industry Trends in 2014”, Robert
Rauch.
http://www.sdl.com , “The Modern Traveler’s Habits”.
Chicago Tribune: “The End of Room Service? Not so Fast.” June 19, 2013.
http://www.hotelcluster.com, “8-emerging hospitality industry trends”, 2013.
http://www.cntraveler.com, “Hot list hotel, spa, restaurant design predictions”, 2013.
http://www.slideshare.net, “Hotel 2030 – Emerging Trends”, 2013.