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How does automation
work in e-commerce?
Rédey Ivan
Country manager
2019. május 30., Budapest
Main challenges for webshops in 2019?
Manufacturers and distributors in 2019?
Marketing costs
increase every year
Price spiral
Not enough skilled
people on labour
market
How can Dataweps help?
WE FOCUS ON PRODUCT ANALYTICS
AND AUTOMATION FOR ONLINE RETAIL
Differences in data analytics
Customer & Product analytics are complementary
Works only on your website/store
You need to have customer data
GDPR
Your product are sold by 3rd parties
Focus on product performance
No GDPR
ONLINE CUSTOMER ANALYTICS ONLINE PRODUCT ANALYTICS
Deep dive to what we do
Price
Monitoring
Competitors
Monitoring
Product
Promotion
Automation
Pricing
Automation
Web
Scraping
Product
Feed
Sales
Data
Market
Sales
Data
Business
Rules
Business
Rules
Margin,
Stock
...
Client
Deep dive to what we do - price monitoring
Product
Feed
Web
Scraping
Sales
Data
Market
Sales
Data
Business
Rules
Business
Rules
Margin,
Stock
...
Client
Price
Monitoring
Competitors
Monitoring
Product
Promotion
Automation
Pricing
Automation
Price monitoring
Core features
- Enterprise Solution
- 14+ European Markets
- High frequency scraping
- Automatic pairing
Core features for Brands
- Minimum advertised price (MAP) monitoring
Azor benefits
• We adapt the inputs and outputs to your exact requirements
• We offer alerting and price development on analytical dashboards
• We can monitor prices every 10 minutes, give you complete history
• We can automatically match the right products without the need for manual inspection
• We deliver data primarily from direct monitoring of e-shops
Deep dive to what we do - TrendLucid
Sales
Data
Web
Scraping
Product
Feed
Market
Sales
Data
Business
Rules
Business
Rules
Margin,
Stock
...
Client
Price
Monitoring
Competitors
Monitoring
Product
Promotion
Automation
Pricing
Automation
Core features
- Enterprise Solution
- 2 European Markets
- Daily granularity
- Automatic pairing
Competitors Monitoring
Product analytics
Products
DataClient
Market
Sales
Data
Client
Crawler,
Pairing
Competitor Sites
Deep dive to what we do - Beed
Product
Feed
Web
Scraping
Sales
Data
Market
Sales
Data
Business
Rules
Business
Rules
Margin,
Stock
...
Client
Price
Monitoring
Competitors
Monitoring
Product
Promotion
Automation
Pricing
Automation
Deep dive to what we do - Pricing Automation
Product
Feed
Web
Scraping
Sales
Data
Market
Sales
Data
Business
Rules
Business
Rules
Margin,
Stock
...
Client
Price
Monitoring
Competitors
Monitoring
Product
Promotion
Automation
Pricing
Automation
Anyone bought an airline ticket recently?
What about mobile phones?
And pet food?
How does the majority of webshops
set up and evaluate their product prices?
WE HAVE PURCHASE PRICE
IN EXCEL
WE HAVE PURCHASE PRICE
IN EXCEL
WE MULTIPLY THIS NUMBER
BY 1,5 AND THAT’S OUR
SELLING PRICE
WE HAVE PURCHASE PRICE
IN EXCEL
WE MULTIPLY THIS NUMBER
BY 1,5 AND THAT’S OUR
SELLING PRICE
Is this way of pricing effective?
Is this way of pricing effective?
No
Why?
For strong products you’re too cheap. For weak
products you’re too expensive.
Price optimization can massively increase profit.
How?
100 Eur 10 Eur
100 Eur
105 Eur
+ 5 %
10 Eur
100 Eur
105 Eur
+ 5 %
10 Eur
15 Eur
+ 50 %
NOW YOU’RE TALKING!
How to join the party?
How do we start automating the prices?
And how do we measure it?
1. Are your marketing channels optimized?
2. Do you have a pricing strategy?
3. Do you have necessary data?
4. What tools are you going to use?
5. Who’s going to take care of price optimization?
5 questions before you start optimizing
1. Price analytics
Current state of market/competition
Analysis of biggest opportunities/threats
2. Pricing models
Ideally dynamic pricing based on
market/competition and strategy
3. Impact analysis
Assessment of strategy
Discovery of new opportunities
Price optimization process
_ Get a good business intelligence (GA is bad)
_ Questions that you should be able to answer
Does our current pricing fulfill our strategy?
Where are the biggest opportunities?
Where are the biggest threats?
How do our prices affect our sales?
How do competitors’ prices affect our sales?
Where is competition most/least active?
Which variables are the most important?...
_ Segment by category/manufacturer/...
1. Price analytics
_ Rule based pricing
+ Use of your know-how. Easily measurable.
- Some rule based strategies are just pushing price down.
0 < orders at least
_ Machine learning based pricing
+ Easy to set up. Automatically does analytics for you.
- At least tens of thousands of monthly orders. It is a blackbox.
10.000 < orders at least
2. Automated pricing models
_ Increase price for products that are cheaper than competitors
_ Decrease price if the product is too expensive and isn’t selling
_ Change price based on a dominant marketing channel
_ Increase/decrease price around limit for free shipping
_ Keep price at the cheapest competitor’s level for sales drivers
_ Increase price if no competitor has a product in stock
Example of dynamic rules
_ Which questions you should be able to answer
How do our customers react to changes?
Was the change successful?
How did competitors react to our changes?
What did we learn about market?
3. Impact analytics
_ Increase price if no competitor has a product in stock
1 or more competitors
My price: 20 EUR, orders: 195
Margin: (20-10) x 195 = 1950 EUR
0 competitors - increase 5 EUR
My price: 25 EUR, orders: 180
Margin: (25-10) x 180 = 2700 EUR
0 competitors - increase 10 EUR
My price: 30 EUR, orders: 100
Margin: (30-10) x 100 = 2000 EUR
Example of impact analytics
_ Make sure you’re ready
Basic store optimization, data, processes, people
_ Prepare data & analytics
Google Data Studio, Power BI, Tableau, ...
_ Set up pricing rules
Start with a few simple ones
_ Go!
… and don’t forget to measure
Let’s wrap it up
CHEERS!
THANK YOU!
Ivan Rédey és Honza Mayer
www.dataweps.com
redey@dataweps.com

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Hogyan működik az automatizáció az e-kereskedelemben

  • 1. How does automation work in e-commerce? Rédey Ivan Country manager 2019. május 30., Budapest
  • 2.
  • 3. Main challenges for webshops in 2019?
  • 4. Manufacturers and distributors in 2019? Marketing costs increase every year Price spiral Not enough skilled people on labour market
  • 6. WE FOCUS ON PRODUCT ANALYTICS AND AUTOMATION FOR ONLINE RETAIL
  • 7. Differences in data analytics Customer & Product analytics are complementary Works only on your website/store You need to have customer data GDPR Your product are sold by 3rd parties Focus on product performance No GDPR ONLINE CUSTOMER ANALYTICS ONLINE PRODUCT ANALYTICS
  • 8. Deep dive to what we do Price Monitoring Competitors Monitoring Product Promotion Automation Pricing Automation Web Scraping Product Feed Sales Data Market Sales Data Business Rules Business Rules Margin, Stock ... Client
  • 9. Deep dive to what we do - price monitoring Product Feed Web Scraping Sales Data Market Sales Data Business Rules Business Rules Margin, Stock ... Client Price Monitoring Competitors Monitoring Product Promotion Automation Pricing Automation
  • 10. Price monitoring Core features - Enterprise Solution - 14+ European Markets - High frequency scraping - Automatic pairing Core features for Brands - Minimum advertised price (MAP) monitoring
  • 11. Azor benefits • We adapt the inputs and outputs to your exact requirements • We offer alerting and price development on analytical dashboards • We can monitor prices every 10 minutes, give you complete history • We can automatically match the right products without the need for manual inspection • We deliver data primarily from direct monitoring of e-shops
  • 12. Deep dive to what we do - TrendLucid Sales Data Web Scraping Product Feed Market Sales Data Business Rules Business Rules Margin, Stock ... Client Price Monitoring Competitors Monitoring Product Promotion Automation Pricing Automation
  • 13. Core features - Enterprise Solution - 2 European Markets - Daily granularity - Automatic pairing Competitors Monitoring
  • 15. Deep dive to what we do - Beed Product Feed Web Scraping Sales Data Market Sales Data Business Rules Business Rules Margin, Stock ... Client Price Monitoring Competitors Monitoring Product Promotion Automation Pricing Automation
  • 16. Deep dive to what we do - Pricing Automation Product Feed Web Scraping Sales Data Market Sales Data Business Rules Business Rules Margin, Stock ... Client Price Monitoring Competitors Monitoring Product Promotion Automation Pricing Automation
  • 17. Anyone bought an airline ticket recently?
  • 18. What about mobile phones?
  • 20. How does the majority of webshops set up and evaluate their product prices?
  • 21.
  • 22. WE HAVE PURCHASE PRICE IN EXCEL
  • 23. WE HAVE PURCHASE PRICE IN EXCEL WE MULTIPLY THIS NUMBER BY 1,5 AND THAT’S OUR SELLING PRICE
  • 24. WE HAVE PURCHASE PRICE IN EXCEL WE MULTIPLY THIS NUMBER BY 1,5 AND THAT’S OUR SELLING PRICE
  • 25. Is this way of pricing effective?
  • 26. Is this way of pricing effective? No
  • 27. Why? For strong products you’re too cheap. For weak products you’re too expensive.
  • 28. Price optimization can massively increase profit. How?
  • 29. 100 Eur 10 Eur
  • 30. 100 Eur 105 Eur + 5 % 10 Eur
  • 31. 100 Eur 105 Eur + 5 % 10 Eur 15 Eur + 50 %
  • 33. How to join the party? How do we start automating the prices? And how do we measure it?
  • 34. 1. Are your marketing channels optimized? 2. Do you have a pricing strategy? 3. Do you have necessary data? 4. What tools are you going to use? 5. Who’s going to take care of price optimization? 5 questions before you start optimizing
  • 35. 1. Price analytics Current state of market/competition Analysis of biggest opportunities/threats 2. Pricing models Ideally dynamic pricing based on market/competition and strategy 3. Impact analysis Assessment of strategy Discovery of new opportunities Price optimization process
  • 36. _ Get a good business intelligence (GA is bad) _ Questions that you should be able to answer Does our current pricing fulfill our strategy? Where are the biggest opportunities? Where are the biggest threats? How do our prices affect our sales? How do competitors’ prices affect our sales? Where is competition most/least active? Which variables are the most important?... _ Segment by category/manufacturer/... 1. Price analytics
  • 37. _ Rule based pricing + Use of your know-how. Easily measurable. - Some rule based strategies are just pushing price down. 0 < orders at least _ Machine learning based pricing + Easy to set up. Automatically does analytics for you. - At least tens of thousands of monthly orders. It is a blackbox. 10.000 < orders at least 2. Automated pricing models
  • 38. _ Increase price for products that are cheaper than competitors _ Decrease price if the product is too expensive and isn’t selling _ Change price based on a dominant marketing channel _ Increase/decrease price around limit for free shipping _ Keep price at the cheapest competitor’s level for sales drivers _ Increase price if no competitor has a product in stock Example of dynamic rules
  • 39. _ Which questions you should be able to answer How do our customers react to changes? Was the change successful? How did competitors react to our changes? What did we learn about market? 3. Impact analytics
  • 40. _ Increase price if no competitor has a product in stock 1 or more competitors My price: 20 EUR, orders: 195 Margin: (20-10) x 195 = 1950 EUR 0 competitors - increase 5 EUR My price: 25 EUR, orders: 180 Margin: (25-10) x 180 = 2700 EUR 0 competitors - increase 10 EUR My price: 30 EUR, orders: 100 Margin: (30-10) x 100 = 2000 EUR Example of impact analytics
  • 41. _ Make sure you’re ready Basic store optimization, data, processes, people _ Prepare data & analytics Google Data Studio, Power BI, Tableau, ... _ Set up pricing rules Start with a few simple ones _ Go! … and don’t forget to measure Let’s wrap it up
  • 43. THANK YOU! Ivan Rédey és Honza Mayer www.dataweps.com redey@dataweps.com