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Enterprise Architecture and Business
Process Modeling – Frameworks in
Practice
Hakan Kıran
hakan.kiran@mind2biz.com.tr
@hkMind2biz
Abstract                                                                             2



Many organizations have been in trouble with the complexity and the rate of
change of business and technology. There is a need for some systematic way to
handle the situation not by chance but by complete control over the issue.
Enterprise architecture (EA) is a complete expression of the enterprise; a master
plan which “acts as a collaborative force” between aspects of business planning
such as goals, visions, strategies and governance principles; aspects of business
operations such as business terms, organization structures, processes and data;
aspects of automation such as information systems and databases; and the
enabling technological infrastructure of the business such as computers, operating
systems and networks. In a large modern enterprise, a rigorously defined
framework is necessary to be able to capture a vision of the “entire organization”
in all its dimensions and complexity [Jaap Schekkerman]. In this seminar, we
present the practices behind EA, frameworks, business process modeling and
techniques and the context in which the EA project was carried out and
implications for research and practice.
Contents                                   3



•   Enterprise Architecture – Definition
•   The World Before EA
•   The Advent of EA
•   The Extended Enterprise
•   Summary
•   Business Process and Modeling
•   Conceptual Model of the Architecture
•   Enterprise Architecture Framework
•   The Zachman Framework
•   EA Lifecycle – TOGAF example
Enterprise Architecture                                                   4



•   Enterprise Architecture :
      The analysis and documentation of an enterprise in its current
      and future states from an integrated view of strategic direction,
      business practices and technology resources.
•   Enterprise Architecture is a strategic information asset base
    which defines the mission
    – the information necessary to perform the mission
    – the technologies necessary to perform the mission and
    – the transitional processes for implementing new technologies
      in response to changing needs through a “baseline architecture”
      (as-is), a “target architecture (to-be)” and a “sequencing plan
      (migration plan)”
Enterprise Architecture   5
The World Before EA                                                    6



•   Enterprise architecture is very much a holistic approach to
    the design of organizations.
    – The 1980s and 1990s of the last century have seen a focus on
      changing the way businesses operate. Business process redesign
      and business process re-engineering were used to rationalize
      processes and products.
    – In the past, the industrial revolution automated many
      production activities in companies. Work shifted from ‘blue-
      collar work’ to ‘white-collar work’. Improving the performance
      of white-collar work cannot be achieved by simply automating
      it, but by working smarter, enabled by information technology.
The World Before EA                                                          7



  – As Hammer (1990) stated in the title of his provocative article
    on business process reengineering: ‘Don’t automate, obliterate’,
    i.e., radically rethink illogical business activities, which are there
    because nobody dares to challenge them.
  – Another reason for changing business processes was customer
    focus. Companies need to compete and excel to keep and
    expand their customer base.
  – Given the complexity and risks involved in changing an
    organizational way of working, a business process engineering
    approach is needed.
  – Architecture is progressively seen not just as a tactical
    instrument for designing an organization's systems and
    processes, but as a strategic tool for enterprise governance.
The Advent of EA   8
The Advent of EA                                                         9



•   To really profit from the strategic potential of enterprise
    architecture, an organization needs to optimize the skills,
    methods, and tools of its architects, and give them the right
    position in the organization.
    – In many companies, this has resulted in organizational units
      such as ‘corporate architecture’ or ‘enterprise architecture’
    – The acceptance of the role of the enterprise architect depends
      directly on its perceived added value.
    – A key element in the recognition of the role of enterprise
      architecture is that we should be able to quantify the impact of
      architecture, both financially as well as in terms of the
      organizational performance.
The Extended Enterprise                                                 10



•   However, new challenges for enterprise architects are just
    beyond the horizon. Customers have become increasingly
    demanding and product innovation rates are high.
    – Globalization of markets and the availability of new electronic
      media lead to new players entering existing markets,
      disintermediation, and an ever higher competitive pressure to
      work more effectively, reduce costs, and become more flexible.
    – The advent of e-business and e-government has definitely
      changed the way organizations and cross-organizational
      processes function.
The Extended Enterprise                                                    11



•   The scope of an enterprise architect increasingly includes the
    extended enterprise, or business network, in which the enterprise
    operates (Kalakote and Robinson 2001, Hoque 2000).
•   Business network architecture has become a new playing field,
    determining the borders of business models and business network
    design.
•   Modelling techniques for this type of architecture may change,
    but more in the sense that different views will be used rather
    than entirely new concepts.
•   In this complicated, networked world, the role of the enterprise
    architect as a ‘great communicator’ needs to grow and even enter
    the realm of the ‘great negotiator’, as architectural decisions move
    beyond the reach of a single organizational unit or managerial
    entity.
The Extended Enterprise               12




A strong enterprise architecture
process helps to answer basic
questions like :



Is the current architecture
supporting and adding value to the
organization ?



How might an architecture be
modified so that it adds more value
to the organization ?


Based on what we know about
what the organization wants to
accomplish in the future, will the
current architecture support or
hinder that ?
Summary                                                              13



•   History
    –   Lack of Alignment
    –   IT centric
    –   Siloed initiatives
    –   Lack Cross-functional process owners
    –   Enterprise Optimization focus is in the wrong place
    –   We get lost in the details
•   Nowadays and Future
    –   Enterprise Architecture is about Business Transformation
    –   Process Modeling is a component of Enterprise Architecture
    –   Cross-functional optimization is the focus
    –   Cross-functional process ownership is obvious and rewarded
Business Process and Modeling     14



Business Process :
A collection of related,
structured activities--a chain
of events--that produce a
specific service or product for
a particular customer or
customers.
Business Process Modeling :
Documentation of a business
process using a combination
of text and graphical notation.

Defines a process as a specific
ordering of work activities
across time and place with a
beginning, an end, and clearly
defined inputs and outputs.
Conceptual Model of the Architecture                                                   15




  Conceptual model of architecture description (based on IEEE Computer Society 2000)
Enterprise Architecture Framework                                     16



•   Key elements of any Enterprise Architecture Framework :
    – Definition of deliverables that should be produced
    – Description of method by which deliverables are produced
•   Enterprise Architecture Framework :
    – Identifies the types of information needed to portray an
      Enterprise Architecture
    – Organizes the types of information into a logical structure
    – Describes the relationships among the information types
    – Often the information is categorized into architecture models
      and viewpoints.
Enterprise Architecture Framework   17
Conceptual Description of The Zachman Framework                                18



Background
• 1987 Zachman Framework for Enterprise Architecture
Intent
• Influenced by principles of classical architecture
• Establishes a common vocabulary and set of perspectives for describing
    complex enterprise systems
• Provides blueprint, or architecture, for an organization’s information
    infrastructure
Scope
• Holistic descriptive model of an enterprise’s information infrastructure
    from six perspectives: planner, owner, designer, builder, subcontractor,
    and the working system
The Zachman Framework   19
EA Lifecycle                                                                       20




                                         Gather Data


                                                              System &
                 Transition to
                                                             Technology
               Implementation
                                                             Architecture




         Implementation
                                                               Data Architecture
              Plan




                          Technology                   Application
                          Architecture                 Architecture
The TOGAF way                                       21



•   Reference model
    – How to do certain tasks.
    – Not an outcome!
•   Zachman, DoDAF, TOGAF, other sector oriented.
•   They’re all adjustable to your needs.
The TOGAF way                                      22




• Never ending organization process which builds
  upon several stages:
   –   Initiation
   –   Business architecture.
   –   Information architecture
   –   Applications architecture
   –   Infrastructure architecture
   –   Governance
   –   Gap analysis
   –   And again …
Enterprise architecture - TOGAF   23
Steps for each phase                   24




A. Initiation and Framework:
   1. Use Business Scenarios to
      define relevant business
      requirements
   2. Identify stakeholders /
      concerns
   3. Build consensus with partners
B. Baseline Description
   1. Build description of current
      system
   2. Identify “what’s wrong”
   3. Inventory of re-usable building
      blocks
C. Target Architecture:
   1. Identify all needed services
   2. Multiple views to address
      stakeholder concerns
Steps for each phase                     25




D. Opportunities and
   Solutions:
   1.   Evaluate and select major work
        packages
E. Migration Planning:
   1.   Prioritize work
   2.   Develop outline plan
F. Implementation:
   1.   Develop full plan
   2.   Execute
G. Architecture Maintenance
   1.   Establish procedure for
        maintenance of new baseline
Preliminary Phase: Frameworks & Principles   26



•   This phase prepares the
    organization for undertaking
    Enterprise Architecture
    successfully
    – Understand business
      environment
    – Commitment of key stakeholders
    – Agreement on scope
    – Establish principles
    – Establish governance structure
    – Agree method to be adopted
Phase A: Architecture Vision                              27



•   Initiates one iteration of the architecture process
    – Sets scope, constraints, expectations
    – Required at the start of every architecture cycle
•   Validates business context
•   Creates Statement of Architecture work
Phase B: Business Architecture            28



•   The fundamental organization of
    a business, embodied in
    – its business processes and
      people,
    – their relationships to each other
      and the environment,
    – and the principles governing its
      design and evolution
•   Shows how the organization
    meets it’s business goals
Phase B: Business Architecture - Contents        29



•   Organization structure
•   Business goals and objectives
•   Business functions
•   Business Services
•   Business processes
•   Business roles
•   Correlation of organization and functions.
Phase B: Business Architecture - Steps   30



•   Confirm context
•   Define baseline
•   Define target
    – Views are important
•   Validate
    – Requirements
    – Concerns
•   Perform Gap analysis
•   Produce report
Phase C: Information Systems Architectures          31



•   The fundamental organization of
    an IT system, embodied in
    – relationships to each other and
      the environment, and the
      principles governing its design
      and evolution
•   Shows how the IT systems meets
    the business goals of the
    enterprise



                                        Continued
Phase C: Data or Applications first ?                                    32



•   It is usually necessary to address both
    – Not always the case, depending on project scope and
      constraints
•   May be developed in either order, or in parallel
    – Theory suggests Data Architecture comes first
    – Practical considerations may mean that starting with Application
      Systems may be more efficient
•   There will need to be some iteration to ensure consistency
Phase D: Technology Architecture          33



•   The fundamental organization of
    an IT system, embodied in
    – its hardware, software and
      communications technology
    – their relationships to each other
      and the environment,
    – and the principles governing its
      design and evolution
Phase E: Opportunities and Solutions   34



•   Identify the major
    implementation projects
•   Decide on approach
    –   Make v Buy v Re-Use
    –   Outsource
    –   COTS
    –   Open Source
•   Assess priorities
•   Identify dependencies
Phase F: Migration Planning              35



•   For projects identified in Phase E
    perform
    – Cost/benefit analysis
    – Risk assessment
•   Produce an implementation
    road-map
Phase G: Implementation Governance     36



•   Defines architecture constraints
    on implementation projects
•   Architecture contract
•   Monitors implementation work
    for conformance
Phase H: Architecture Change Management   37



•   Ensures that changes to the
    architecture are managed in a
    cohesive and architected way
•   Establishes and supports the
    Enterprise Architecture to
    provide flexibility to evolve
    rapidly in response to changes in
    the technology or business
    environment
Some references                                                                           38



1.   Schekkerman Jaap, “How to survive in the jungle of Enterprise Architecture
     Frameworks”, Trafford, 2004.
2.   Bernard Scott A., “An Introduction to Enterprise Architecture”, Author
     House, 2004.
3.   Weske Mathias, “Business Process Management”, Springer, 2007
4.   Minoli Daniel, “Enterprise Architecture A to Z“, Taylor & Francis Group, LLC, 2008
5.   Lankhorst Marc, “Enterprise Architecture at Work“, Springer-Verlag Berlin
     Heidelberg, 2009
6.   Zachman, J., “A framework for information systems architecture“ IBM Syst. J.
     26, 1987
7.   Van Den Berg, Martin, Van Steenbergen Marlies, “Building an Enterprise
     Architecture Practice“, Springer, 2006
8.   Lankhorst Marc, “Enterprise architecture modelling—the issue of
     integration“, Advanced Engineering Informatics 18 P205–216, 2004
Questions

hakan.kiran@mind2biz.com.tr
@hkMind2biz

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Hk yeditepe university-systemsengg-seminar-102012

  • 1. Enterprise Architecture and Business Process Modeling – Frameworks in Practice Hakan Kıran hakan.kiran@mind2biz.com.tr @hkMind2biz
  • 2. Abstract 2 Many organizations have been in trouble with the complexity and the rate of change of business and technology. There is a need for some systematic way to handle the situation not by chance but by complete control over the issue. Enterprise architecture (EA) is a complete expression of the enterprise; a master plan which “acts as a collaborative force” between aspects of business planning such as goals, visions, strategies and governance principles; aspects of business operations such as business terms, organization structures, processes and data; aspects of automation such as information systems and databases; and the enabling technological infrastructure of the business such as computers, operating systems and networks. In a large modern enterprise, a rigorously defined framework is necessary to be able to capture a vision of the “entire organization” in all its dimensions and complexity [Jaap Schekkerman]. In this seminar, we present the practices behind EA, frameworks, business process modeling and techniques and the context in which the EA project was carried out and implications for research and practice.
  • 3. Contents 3 • Enterprise Architecture – Definition • The World Before EA • The Advent of EA • The Extended Enterprise • Summary • Business Process and Modeling • Conceptual Model of the Architecture • Enterprise Architecture Framework • The Zachman Framework • EA Lifecycle – TOGAF example
  • 4. Enterprise Architecture 4 • Enterprise Architecture : The analysis and documentation of an enterprise in its current and future states from an integrated view of strategic direction, business practices and technology resources. • Enterprise Architecture is a strategic information asset base which defines the mission – the information necessary to perform the mission – the technologies necessary to perform the mission and – the transitional processes for implementing new technologies in response to changing needs through a “baseline architecture” (as-is), a “target architecture (to-be)” and a “sequencing plan (migration plan)”
  • 6. The World Before EA 6 • Enterprise architecture is very much a holistic approach to the design of organizations. – The 1980s and 1990s of the last century have seen a focus on changing the way businesses operate. Business process redesign and business process re-engineering were used to rationalize processes and products. – In the past, the industrial revolution automated many production activities in companies. Work shifted from ‘blue- collar work’ to ‘white-collar work’. Improving the performance of white-collar work cannot be achieved by simply automating it, but by working smarter, enabled by information technology.
  • 7. The World Before EA 7 – As Hammer (1990) stated in the title of his provocative article on business process reengineering: ‘Don’t automate, obliterate’, i.e., radically rethink illogical business activities, which are there because nobody dares to challenge them. – Another reason for changing business processes was customer focus. Companies need to compete and excel to keep and expand their customer base. – Given the complexity and risks involved in changing an organizational way of working, a business process engineering approach is needed. – Architecture is progressively seen not just as a tactical instrument for designing an organization's systems and processes, but as a strategic tool for enterprise governance.
  • 9. The Advent of EA 9 • To really profit from the strategic potential of enterprise architecture, an organization needs to optimize the skills, methods, and tools of its architects, and give them the right position in the organization. – In many companies, this has resulted in organizational units such as ‘corporate architecture’ or ‘enterprise architecture’ – The acceptance of the role of the enterprise architect depends directly on its perceived added value. – A key element in the recognition of the role of enterprise architecture is that we should be able to quantify the impact of architecture, both financially as well as in terms of the organizational performance.
  • 10. The Extended Enterprise 10 • However, new challenges for enterprise architects are just beyond the horizon. Customers have become increasingly demanding and product innovation rates are high. – Globalization of markets and the availability of new electronic media lead to new players entering existing markets, disintermediation, and an ever higher competitive pressure to work more effectively, reduce costs, and become more flexible. – The advent of e-business and e-government has definitely changed the way organizations and cross-organizational processes function.
  • 11. The Extended Enterprise 11 • The scope of an enterprise architect increasingly includes the extended enterprise, or business network, in which the enterprise operates (Kalakote and Robinson 2001, Hoque 2000). • Business network architecture has become a new playing field, determining the borders of business models and business network design. • Modelling techniques for this type of architecture may change, but more in the sense that different views will be used rather than entirely new concepts. • In this complicated, networked world, the role of the enterprise architect as a ‘great communicator’ needs to grow and even enter the realm of the ‘great negotiator’, as architectural decisions move beyond the reach of a single organizational unit or managerial entity.
  • 12. The Extended Enterprise 12 A strong enterprise architecture process helps to answer basic questions like : Is the current architecture supporting and adding value to the organization ? How might an architecture be modified so that it adds more value to the organization ? Based on what we know about what the organization wants to accomplish in the future, will the current architecture support or hinder that ?
  • 13. Summary 13 • History – Lack of Alignment – IT centric – Siloed initiatives – Lack Cross-functional process owners – Enterprise Optimization focus is in the wrong place – We get lost in the details • Nowadays and Future – Enterprise Architecture is about Business Transformation – Process Modeling is a component of Enterprise Architecture – Cross-functional optimization is the focus – Cross-functional process ownership is obvious and rewarded
  • 14. Business Process and Modeling 14 Business Process : A collection of related, structured activities--a chain of events--that produce a specific service or product for a particular customer or customers. Business Process Modeling : Documentation of a business process using a combination of text and graphical notation. Defines a process as a specific ordering of work activities across time and place with a beginning, an end, and clearly defined inputs and outputs.
  • 15. Conceptual Model of the Architecture 15 Conceptual model of architecture description (based on IEEE Computer Society 2000)
  • 16. Enterprise Architecture Framework 16 • Key elements of any Enterprise Architecture Framework : – Definition of deliverables that should be produced – Description of method by which deliverables are produced • Enterprise Architecture Framework : – Identifies the types of information needed to portray an Enterprise Architecture – Organizes the types of information into a logical structure – Describes the relationships among the information types – Often the information is categorized into architecture models and viewpoints.
  • 18. Conceptual Description of The Zachman Framework 18 Background • 1987 Zachman Framework for Enterprise Architecture Intent • Influenced by principles of classical architecture • Establishes a common vocabulary and set of perspectives for describing complex enterprise systems • Provides blueprint, or architecture, for an organization’s information infrastructure Scope • Holistic descriptive model of an enterprise’s information infrastructure from six perspectives: planner, owner, designer, builder, subcontractor, and the working system
  • 20. EA Lifecycle 20 Gather Data System & Transition to Technology Implementation Architecture Implementation Data Architecture Plan Technology Application Architecture Architecture
  • 21. The TOGAF way 21 • Reference model – How to do certain tasks. – Not an outcome! • Zachman, DoDAF, TOGAF, other sector oriented. • They’re all adjustable to your needs.
  • 22. The TOGAF way 22 • Never ending organization process which builds upon several stages: – Initiation – Business architecture. – Information architecture – Applications architecture – Infrastructure architecture – Governance – Gap analysis – And again …
  • 24. Steps for each phase 24 A. Initiation and Framework: 1. Use Business Scenarios to define relevant business requirements 2. Identify stakeholders / concerns 3. Build consensus with partners B. Baseline Description 1. Build description of current system 2. Identify “what’s wrong” 3. Inventory of re-usable building blocks C. Target Architecture: 1. Identify all needed services 2. Multiple views to address stakeholder concerns
  • 25. Steps for each phase 25 D. Opportunities and Solutions: 1. Evaluate and select major work packages E. Migration Planning: 1. Prioritize work 2. Develop outline plan F. Implementation: 1. Develop full plan 2. Execute G. Architecture Maintenance 1. Establish procedure for maintenance of new baseline
  • 26. Preliminary Phase: Frameworks & Principles 26 • This phase prepares the organization for undertaking Enterprise Architecture successfully – Understand business environment – Commitment of key stakeholders – Agreement on scope – Establish principles – Establish governance structure – Agree method to be adopted
  • 27. Phase A: Architecture Vision 27 • Initiates one iteration of the architecture process – Sets scope, constraints, expectations – Required at the start of every architecture cycle • Validates business context • Creates Statement of Architecture work
  • 28. Phase B: Business Architecture 28 • The fundamental organization of a business, embodied in – its business processes and people, – their relationships to each other and the environment, – and the principles governing its design and evolution • Shows how the organization meets it’s business goals
  • 29. Phase B: Business Architecture - Contents 29 • Organization structure • Business goals and objectives • Business functions • Business Services • Business processes • Business roles • Correlation of organization and functions.
  • 30. Phase B: Business Architecture - Steps 30 • Confirm context • Define baseline • Define target – Views are important • Validate – Requirements – Concerns • Perform Gap analysis • Produce report
  • 31. Phase C: Information Systems Architectures 31 • The fundamental organization of an IT system, embodied in – relationships to each other and the environment, and the principles governing its design and evolution • Shows how the IT systems meets the business goals of the enterprise Continued
  • 32. Phase C: Data or Applications first ? 32 • It is usually necessary to address both – Not always the case, depending on project scope and constraints • May be developed in either order, or in parallel – Theory suggests Data Architecture comes first – Practical considerations may mean that starting with Application Systems may be more efficient • There will need to be some iteration to ensure consistency
  • 33. Phase D: Technology Architecture 33 • The fundamental organization of an IT system, embodied in – its hardware, software and communications technology – their relationships to each other and the environment, – and the principles governing its design and evolution
  • 34. Phase E: Opportunities and Solutions 34 • Identify the major implementation projects • Decide on approach – Make v Buy v Re-Use – Outsource – COTS – Open Source • Assess priorities • Identify dependencies
  • 35. Phase F: Migration Planning 35 • For projects identified in Phase E perform – Cost/benefit analysis – Risk assessment • Produce an implementation road-map
  • 36. Phase G: Implementation Governance 36 • Defines architecture constraints on implementation projects • Architecture contract • Monitors implementation work for conformance
  • 37. Phase H: Architecture Change Management 37 • Ensures that changes to the architecture are managed in a cohesive and architected way • Establishes and supports the Enterprise Architecture to provide flexibility to evolve rapidly in response to changes in the technology or business environment
  • 38. Some references 38 1. Schekkerman Jaap, “How to survive in the jungle of Enterprise Architecture Frameworks”, Trafford, 2004. 2. Bernard Scott A., “An Introduction to Enterprise Architecture”, Author House, 2004. 3. Weske Mathias, “Business Process Management”, Springer, 2007 4. Minoli Daniel, “Enterprise Architecture A to Z“, Taylor & Francis Group, LLC, 2008 5. Lankhorst Marc, “Enterprise Architecture at Work“, Springer-Verlag Berlin Heidelberg, 2009 6. Zachman, J., “A framework for information systems architecture“ IBM Syst. J. 26, 1987 7. Van Den Berg, Martin, Van Steenbergen Marlies, “Building an Enterprise Architecture Practice“, Springer, 2006 8. Lankhorst Marc, “Enterprise architecture modelling—the issue of integration“, Advanced Engineering Informatics 18 P205–216, 2004

Editor's Notes

  1. The customer demands fast services, cost-efficiency, high, standardisedquality, and flexibility. Ultimately, cost, flexibility, improvement, andstandardisation of quality need a process focus.
  2. As Fowler (2003) states, this added value doesnot come from ‘drawing pictures’, but is based on shortened developmenttimes, reduced budget overspending, and increased flexibility in the organisationas a whole.