The document discusses building high performing teams. It begins with sharing experiences with both good and bad team dynamics. It then reviews five dysfunctions of teams including lack of accountability and commitment. Effective team characteristics are outlined such as shared vision, clear roles and effective communication. The document stresses personal awareness and including details upfront to work well together. It also discusses elements of good collaboration around goals, processes, and relationships. An activity is proposed to reflect on experiences with current or past teams.

1. Building High Performing Teams:
Mark Braun
Human Resources
May 12, 2014

2. Agenda
• Your feedback about team experiences
• Review some good practices
• Share some research on good collaboration
• Exercise with debrief

3. Your Experiences with Teams
• Good
• Bad and Ugly

4. Five Dysfunctions of Teams:
• Inattention to Results
• Focus on personal success
• Lack of Accountability
• Lack of Commitment
• Fear of Conflict
• Absence of Trust

5. Effective Teams
• Shared Vision and goals (why and what)
• Clearly defined roles, responsibilities and
expectations
• Esprit De Corps: commitment and trust
• Effective Communication
• Alignment and awareness of styles, values and
priorities

6. Personal Awareness
In order to work effectively with me, please
___________
and try to avoid _____ _____
and please know under pressure I may be
________________
so, please ________________.
In order to work effectively with me, please try to include as much detail as
you can about your expectations up front and try to avoid adding to your
requirements list once we have begun work and please know under
pressure I may be quiet while I am processing what you’re saying so,
please just give me a minute to think without thinking I am angry or upset
about what you said.

7. Good Collaboration
Product - What
• Mission
• Goal
• Plan
• Deliverable
Process - How
• Roles
• Time-line
• Communications
• Decision-making
• Sponsorship
• Relationship

8. Activity- Team Experiences
• Think of a team that you are on now or have
been part of in the past:
• What makes it work well?
• How could it be improved?
• What’s your role?
• How can you help the team be more effective
and productive?
• Get feedback from 2 of your colleagues