How do we change? This is presentation on new approaches to change management in an agile enviroment where change is rapid. This also addresses change when "devops" organizational designs are emerging.

1. Orbitz Idea Day Change, Agility and Appreciation Dan Wiseman Wiseman Consulting and Training, Inc. [email_address]

6. How Motivated to Change Are We ?

7. Our Competencies

8. Look a Little Fishy?

10. Change-What It Takes False Starts Resources Incentives Skills Direction Frustration and Anger Action Plans Incentives Skills Direction Back Sliding Action Plans Resources Skills Direction Fear and Anxiety Action Plans Resources Incentives Direction Confusion and Conflicts Action Plans Resources Incentives Skills How to Tell If Missing Action Plans Stakeholders Know What to Do (Communication) Adequate Resources- Time, Talent, Technology, Tools Incentives: Effective Reinforcers Consequences Appropriate Skills: Leadership Functional Process Mission, Vision, Values, & Direction Are Clear

15. Levels of Change Brand /Professional Paradigms Mission, Vision, Values Strategy, Key Priorities, Plans Systems (HR, IT, Product Development, Facilities) Operational Processes and Product Delivery Behavior Alignment