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This document discusses the difference between hobbies and passions, and outlines three stages - know, like, trust - for developing customers into repeated customers. It also mentions skills and social media without providing details.

Business

Covid-19 poses so many challenges to businesses struggling to stay afloat in these uncertain times. In this session with SEJ's Social Media Manager Mary Davies, you will learn how to not just survive but rather thrive in tough times through building strong connections and long lasting relationships with your user base and customers. Using social media will be the focus of this session but many tips provided can easily be transferred and implemented on your website, email outreach campaigns and even brick and mortar storefronts.

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