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HH Technical Services, LLC
- 1. HH Technical Services, LLC Company Overview & Value Presentation
- 2. Company Summary • Formed LLC in June 2014 - Principal Partners Timothy D. Higgins William H. Higgins Jr. • Corporate Headquarters 9829 Whithorn Dr. Suite A Houston, Texas 77095 • Operate Anywhere Within the Continental US & Internationally Mechanics Electronic Technicians Equipment Operators/Drivers Field Supervisors • Corporate & Field Operations Executive Management & Office Support Operations Managers Electronic Technician & Mechanic Services Field ManagersElectronic Technician & Mechanic Services Electronic Technicians Mechanics Equipment Operators/Drivers Field Supervisors Training Manager Global Electronic Technician Manager/Training
- 3. Geographical Coverage Areas Corporate Headquarters Houston, Texas Odessa, TX Farmington, NM Hobbs, NM Brighton, CO Rocksprings, WY Clarksburg, WV Mill Hall, PA Bakersfield, CA San Antonio, TX Electronic Technician & Training Dubai, UAE Dickinson, ND Artesia, NM Hennessey, OK Electronic Technician Angola
- 4. Service-Lines Electronic Technician Services Field Technician Services Shop Technician Services Stimulation Vessel Technician Drill-Ship Technician Services International Technician Services (Available in any country allowed by US) Mechanic Services Field Mechanic Services Shop Mechanic Services Stimulation Vessel Mechanic Drill-Ship Mechanic International Mechanic Services (Available in any country allowed by US) Electronic Technician Training & Commissioning Services Region Facility Training District Facility Training International Training Services (Available in any country allowed by US) Equipment Operators/Drivers Services Senior Equipment Operators/Drivers Hydraulic Fracturing Pumping Equipment Blenders Sand Conveyers DOT Certifications Gel Transports Current CDL’s Safe Land - PEC
- 5. Electronic Technician Services • Perform diagnostics and repairs on all pumping service equipment • Perform diagnostics and repairs on oil field production equipment including all PLC installations and maintenance on field automation systems • Equipped with all field certifications to perform anywhere within the continental US and internationally • Perform “Preventative Maintenance” on equipment in any shop or field environments • Flexibility to move from area to area with little notice • Operate with their own tools
- 6. Mechanic Services • Perform maintenance on all pumping service equipment in the field or shop facilities • Perform “Preventative Maintenance” on equipment in any shop or field environments • Perform maintenance on all oil field production equipment including gas compression and automation systems • Certifications include CAT ET, Cummins IN-SITE, Mack VCAD and Allison Transmission Programs and all required field certifications • Work with their own tools required to perform all maintenance including pre- loaded computer diagnostic software • Set up to perform pump packing tasks including plunger changes in the shop or field environments • Experience levels with a combined 100 years
- 7. E-Tech Training and Commissioning Services • Instruction for troubleshooting and repairs on all cementing, blending, pumping, and sand delivery equipment instrumentation • Instruction for “preventative maintenance” on instrumentation equipment • Installation, commissioning and training on all types of electronic software including all types of PLC systems • Installation, commissioning and training on all types of offshore vessel system software • Individual training for service and production companies on all mechanical and instrumentation software utilized • Training for various electronic measurement components • Isoplex • Microplex • Micro Motion Flow Devices • Level Probe Devices • Performcontract“Non-Bias” audits on all instrumentation equipment
- 8. Equipment Operation/Driver Services • CDL Certifieddriver/operators • ExperiencedSenior Equipment Operators • ExperiencedField Supervision • Current with all certifications including, H2S, Driver Safety Training, DOT Certification, Safe Land - PEC • Will send employeeto any third-party training necessary for job at hand • Available anywhere within the lower 48
- 10. Cost of Quality (COQ) I want my money back! PreventionAppraisal Internal Failure External Failure $ Total Quality Cost
- 11. Examples of External Failure Costs • Product Recall • Lawsuits • Handling Complaints • Reports • Products Returned → Sales and Service • Analysis of Returns → Returns and Allowances • Evaluation of Field Stock → Failure Costs Analysis • Late Payments and Bad Debts • Customer Service Caused by Errors • Audits “LOST FUTURE SALES DOLLARS DUE TO CUSTOMER DISSATIFICATION !!”
- 12. • Supplier Certification • Employee Surveys • Security Checks • Safety Checks • Reviews: Operating Expenditures Product Costs Financial Reports Capital Expenditures • Test • Inspection • Process Controls • Train QA Personnel • Product Audits • Quality Systems Audits • Customer Satisfaction • Surveys and Audits • Prototype Inspection • Accumulating Cost Data Examples of Appraisal Expense
- 13. Examples of Internal Failure Costs • Supplier Problems – Scrap and rework – Late deliveries – Excess inventory • Equipment Downtime • Accidents, Injuries • Absenteeism • Unused Reports • Missed Schedule Cost • Lost Sales (any cause) • Substandard Product • Scrap or Rework • Re-inspection • Redesign/Engineering Change • Process Modifications • Payroll Errors • All Expediting Costs • Off-Spec/Waiver • Abandoned Programs
- 14. • Quality Planning • Training and Education • Process Definition • Customer Surveys • Preproduction Reviews • Technical Manuals • Detailed Product Engineering • Early Approval of Product • Specifications • Purchase Cost Targets • Process Capability • Studies • Preventive Maintenance • Supplier Qualification • Job Descriptions • Housekeeping • Zero-Defect Program • Contract Services Examples of Prevention Expense
- 15. • All activities and processes that do not meet agreed performance and/or expected outcomes • Costs that would disappear if every task were always performed without deficiency “Cost Of Poor Quality” Definition
- 16. (4-5% of Total Sales) When Quality Costs Are Initially Determined, The Categories Included Are The Visible Ones As Depicted In The Iceberg Below. Waste Testing Costs Rework Customer Returns Inspection Costs Rejects Recalls
- 17. As An Organization Gains A Broader Definition Of Poor Quality, The Hidden Portion Of The Iceberg Becomes Apparent. Late Paperwork High Costs Pricing or Billing Errors Excessive Field Services Expenses Incorrectly Completed Sales Order Lack of Follow-up Excessive Employee Turnover Planning Delays Excess Inventory Excessive System CostsOverdue Receivables Complaint Handling Unused Capacity Time with Dissatisfied Customer Excessive Overtime Waste Testing Costs Rework Customer Returns Inspection Costs Rejects Recalls Development Cost of Failed Product Hidden COPQ: The costs incurred to deal with these chronic problems Premium Freight Costs Customer Allowances Real COPQ ranges from 15-25% of Total Sales (4-5% of Sales)
- 18. What is One Answer To Cost of Poor Quality?
- 19. HH Technical Services Experience Electronic Technicians Equipment Operators/Drivers Mechanics Master Electronic Technicians Senior Equipment Operators Master Mechanics 9 - 10 Years Experience 15-30 Years Experience 10 + Years Experience Electronic Technicians III Field Supervisors Mechanic III 5 - 8 Years Experience 20-35 Years Experience 5-9 Years Experience Global ET Manager/Training Field Manager 30 Years Experience 25 Years Experience Training Manager Operations Manager 35 Years Experience 20 Years Experience Field Manager 10 + Years Experience Operations Manager 10 Years Experience “INCREASE IN SALES DOLLARS DUE TO CUSTOMER SATIFICATION !!”
- 20. Key Advantages Contracted Services • Pay wages, health benefits, worker compensation, liability insurance and bonuses • Pay all payroll taxes • Supply vehicles and insurance • Complete any training needs • Supply all required certifications, passports and visas • Supply all tools required for tasks • Keeps all business records on file Company Supplied Employees • Company pays wages, health benefits, retirement benefits, worker compensation, liability insurance and bonuses • Company supplies vehicles and insurance • Company pays 15.3% payroll taxes including OT • Company pays all training costs • Company pays severance pay at employee termination
- 21. Benefits Labor Cost Saving To Company • Allows businesses freedom to utilize services at will • No overtime payments to employees • Contractor charges single hourly rate • Estimated employer costs for employee compensation averages $29.71/hr. • Estimated employer costs for employee overtime averages $44.57/hr. • Wages account for 69.6% • Benefits account for 30.4% • $2.62/hr. Life, Health and Disability Insurance • $2.30/hr. Social Security, Medicare, Unemployment and Workers Compensation • $2.06/hr. Paid Leave, Vacation, Holiday Pay, Sick Days, and Personal Leave • $.73/hr. Supplemental Pay Third-Party Contractor Expenses • Higher hourly wage usually between $28- $35/hr. • Pays overtime wages usually between $42- $53/hr. • Contractor charges one single hourly wage • Contractor pays and supplies the following • Payroll Taxes, Unemployment Insurance, Workers Compensation • Disability, Health Insurance • Vehicles & Labiality Insurance • Tools • Housing • Meals • 15.3% For Payroll Taxes including OT • State and Local Taxes
- 22. Overview • Labor Cost Saving •One Hourly Rate Charge (No Overtime Charges) • $0 Training Charges • $0 Vacation Time • Reduced Liability • Contractor charges one hourly fee • Contractor hires only experienced personnel • Contractor pays all insurance and taxes • Contractor pays all overtime charges • Contractor supplies tools, uniforms, vehicles • REDUCED JOB QUALITY ISSUESRESULTSIN INCREASED $$$$$ • Flexibility in Hiring and Firing • $0 in severance packages • Free to hire contract during employee hiring freeze • 24 Hour Service for any area you are involved
- 23. Questions?