Savemarts Sdn Bhd and KK Mart are two grocery stores located in different areas that were analyzed. Savemarts has been operating for 30 years as a family-run business, offering services like delivery. It attracts local residents and promotes through friendly customer service. KK Mart has operated for 21 years as a franchised family business, providing convenience for local needs. Both stores aim to meet neighborhood demand through their locations and products.
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
The document is an application by an individual for a food content creator position. Some key points:
- The applicant is passionate about food and culture and enjoys sharing food experiences with others. They see the role as a good fit for their interests.
- Their strengths include being a fast learner, determined, collaborative, and caring. They aim to learn new skills like video editing that would help in the role.
- Potential challenges include indecisiveness and a lack of technical skills, but they are willing to learn.
- They view the company positively for providing jobs and helping low-income individuals, and aim to create helpful food tips and content if hired.
The document summarizes an interview with a paan shop owner in Virar, India. It discusses the owner's business over time, including products offered, pricing, suppliers, customers, finances, and future plans. The owner started with only paan but now offers other snacks. He aims to increase sales through distributors and capitalize on new nearby restaurants. Key strengths are consistent quality, variety of paan, and reputation over 17 years in business.
Introduction to business final project (final report)EdwinYip
This document outlines a group business project for a charity drive conducted by 5 students. Their objective was to raise RM2000 for SMJK Yu Hua Kajang school to help build a new library. They sold phone cases, dolls, and accessories. Through promotion on Facebook and posters, as well as sponsorship letters, they were able to raise RM1820 in sponsorship. Through sales of RM1432 and a donation of RM182, they met their goal of RM2000 to donate to the school. They divided roles and responsibilities among the group members and through teamwork were able to complete the project successfully.
The document summarizes research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Tong in Semenyih. Interviews were conducted at each shop to understand their history, operations, customers, competitors and challenges. Both shops have been in business for decades and largely serve middle-aged and elderly customers. While Wan Choon Tong faces more local competitors, both shops rely on building trust with customers through affordable prices, friendly service and herbal expertise. The research provides insights into running a successful herbal business over generations in Malaysia.
This research report analyzed and compared three clothing retail businesses: Pink Petals Fashion, L'Avenir, and Fashion Tee. Face-to-face interviews were conducted to obtain information about each business's profile, competitive traits, strategies, obstacles, and market nature. Pink Petals Fashion was found to be more commercially successful than the others due to its lower pricing strategies and support from its large parent company. Recommendations for each business included expanding product lines, improving marketing, and strengthening supplier and customer relationships.
Wan Choon Tong and Toon Choon Thong are two Chinese herbal shops located in different areas of Malaysia. Wan Choon Tong has been operating for 62 years in Seremban, while Toon Choon Thong has been operating for 52 years in Semenyih. Both shops sell traditional Chinese herbs and provide health consultations. However, Wan Choon Tong sees more customers daily (around 100) due to its location in a larger, more developed city. Toon Choon Thong averages 30-50 customers daily in the smaller town of Semenyih. While both shops faced challenges when starting, Wan Choon Tong had an easier time gaining regular customers as it was established earlier and
Wan Choon Tong and Toon Choon Thong are two Chinese herbal shops located in different areas of Malaysia. Wan Choon Tong has been operating for 62 years in Seremban, while Toon Choon Thong has been operating for 52 years in Semenyih. Both shops sell traditional Chinese herbs and provide health consultations. However, Wan Choon Tong sees more customers daily (around 100) due to its location in a larger, more developed city. Toon Choon Thong averages 30-50 customers daily in the smaller town of Semenyih. While both shops faced challenges when starting, Wan Choon Tong had an easier time gaining regular customers as it was established earlier and
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
The document is an application by an individual for a food content creator position. Some key points:
- The applicant is passionate about food and culture and enjoys sharing food experiences with others. They see the role as a good fit for their interests.
- Their strengths include being a fast learner, determined, collaborative, and caring. They aim to learn new skills like video editing that would help in the role.
- Potential challenges include indecisiveness and a lack of technical skills, but they are willing to learn.
- They view the company positively for providing jobs and helping low-income individuals, and aim to create helpful food tips and content if hired.
The document summarizes an interview with a paan shop owner in Virar, India. It discusses the owner's business over time, including products offered, pricing, suppliers, customers, finances, and future plans. The owner started with only paan but now offers other snacks. He aims to increase sales through distributors and capitalize on new nearby restaurants. Key strengths are consistent quality, variety of paan, and reputation over 17 years in business.
Introduction to business final project (final report)EdwinYip
This document outlines a group business project for a charity drive conducted by 5 students. Their objective was to raise RM2000 for SMJK Yu Hua Kajang school to help build a new library. They sold phone cases, dolls, and accessories. Through promotion on Facebook and posters, as well as sponsorship letters, they were able to raise RM1820 in sponsorship. Through sales of RM1432 and a donation of RM182, they met their goal of RM2000 to donate to the school. They divided roles and responsibilities among the group members and through teamwork were able to complete the project successfully.
The document summarizes research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Tong in Semenyih. Interviews were conducted at each shop to understand their history, operations, customers, competitors and challenges. Both shops have been in business for decades and largely serve middle-aged and elderly customers. While Wan Choon Tong faces more local competitors, both shops rely on building trust with customers through affordable prices, friendly service and herbal expertise. The research provides insights into running a successful herbal business over generations in Malaysia.
This research report analyzed and compared three clothing retail businesses: Pink Petals Fashion, L'Avenir, and Fashion Tee. Face-to-face interviews were conducted to obtain information about each business's profile, competitive traits, strategies, obstacles, and market nature. Pink Petals Fashion was found to be more commercially successful than the others due to its lower pricing strategies and support from its large parent company. Recommendations for each business included expanding product lines, improving marketing, and strengthening supplier and customer relationships.
Wan Choon Tong and Toon Choon Thong are two Chinese herbal shops located in different areas of Malaysia. Wan Choon Tong has been operating for 62 years in Seremban, while Toon Choon Thong has been operating for 52 years in Semenyih. Both shops sell traditional Chinese herbs and provide health consultations. However, Wan Choon Tong sees more customers daily (around 100) due to its location in a larger, more developed city. Toon Choon Thong averages 30-50 customers daily in the smaller town of Semenyih. While both shops faced challenges when starting, Wan Choon Tong had an easier time gaining regular customers as it was established earlier and
Wan Choon Tong and Toon Choon Thong are two Chinese herbal shops located in different areas of Malaysia. Wan Choon Tong has been operating for 62 years in Seremban, while Toon Choon Thong has been operating for 52 years in Semenyih. Both shops sell traditional Chinese herbs and provide health consultations. However, Wan Choon Tong sees more customers daily (around 100) due to its location in a larger, more developed city. Toon Choon Thong averages 30-50 customers daily in the smaller town of Semenyih. While both shops faced challenges when starting, Wan Choon Tong had an easier time gaining regular customers as it was established earlier and
This document is a report summarizing research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Thong in Semenyih. A group of six students interviewed the owners of the two shops. They discussed the background and history of the businesses, products sold, number of customers, competitors, challenges faced, and future plans. The group found that both shops have been in business for decades and sell similar products, but Wan Choon Tong has more customers, branches and competitors due to its location in a larger city. The report includes a comparative analysis and tables comparing the key aspects of the two businesses.
Byakko ramen shop will open in Aizu-Wakamatsu city, Fukushima prefecture to serve healthy and delicious ramen. The business aims to profit 30 million yen in the first year and become a globally recognized ramen brand. It will initially target students in Aizu-Wakamatsu with inexpensive meals and later expand across Japan. The owner is requesting a 15 million yen loan from Toho Bank to cover startup costs like equipment, renovations, and labor over the next 10 years.
The charity drive raised funds for the SPCA by selling Japanese rice balls, curry puffs, kuih, and phone accessories. The net profit was RM2546. Target markets included Taylor's University students and staff, as well as sophisticated young people. Competition came from a store selling similar Japanese rice balls and a store opposite selling breakfast foods. Products were packaged attractively to showcase the items and brand. Onigiri were wrapped using a specific folding technique to allow easy opening.
The document discusses Future Lifestyle Fashion Ltd., which operates Central department stores in India. Some key points:
- Central has 29 stores across large and small cities, with floor space ranging from 60,000-230,000 square feet and offering over 500 brands.
- Future Lifestyle Fashion saw its brand business grow 34% in 2014-15, with brands contributing 41% of total sales that year.
- A case study on Patna Central discusses customer surveys, loyalty programs like Payback cards, CRM, and competition from stores like Pantaloons.
This curriculum vitae outlines the personal and professional details of Agustinus Fitrianto Manek. He was born in Surabaya, Indonesia in 1981 and is currently 35 years old. He has a bachelor's degree in English from the University of Jember and has over 10 years of experience in sales and marketing roles in the food and beverage industry in Indonesia. His most recent role is as a Distributor Territory Representative for Unilever Food Solutions, covering the North East Java region.
This document provides summaries of 6 different stores that were visited. Each store is summarized in 1-2 paragraphs describing key details like what products are sold, store layout and organization, customer demographics, and employee behaviors. The stores include a food market, stationery shop, homewares store, women's clothing boutique, and computer accessory shop. Overall the summaries concisely outline the essential details about each store based on observations made during visits.
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed.
1) The business in Selangor was founded in 2002 by Puan Rohani Bt Abbas to provide daily income and raise her family after her husband passed away.
2) The business in Kuala Lumpur was founded in July 2000 by En Rashidi Razali and Puan Siti Rokiah Bt Ahmad to prepare for retirement and raise their children.
3) The business in Selangor generates about RM60,000 in annual revenue selling local snacks like curry puffs and laksam to factory workers and teachers near her home, while the business in Kuala Lumpur averages RM1000 in revenue from products like curry puffs and doughnuts sold to students and
The document provides information about a proposed health food store business called CG Health Cooperation. It discusses setting prices that are affordable for customers while still profitable for the business. The business aims to address a lack of healthy and affordable food options in low-income communities. The goals are to make customers happy with prices and selection, provide education on healthy eating, and make a positive impact on community health.
K9 Pets Shop in Georgetown, Penang is a home-based business started in 1974 by Mr. Tan Teik Poh. It began as a dog training business and later expanded to include a pet shop selling pet food, supplies and accessories. In comparison, Petsmore in Klang Valley is a larger commercial business with multiple branches across the region. The differences in location and scale of operations reflect the distinct nature of each business - a home-based shop in a smaller city versus a regional commercial chain in a larger metropolitan area.
Tean Ean Local Products in Penang and Sin Hup Heng in Klang Valley are compared. Tean Ean has been in business since 1995 and sells local Penang specialties like tau sar pneah pastries. It has 20 employees and competes against Ghee Hiang. Sin Hup Heng was founded in 1974 and sells "Biscuit Beh The Sor", employing over 10 people. Both businesses face obstacles entering the market but employ strategies like quality products, promotions and good customer service to compete. Tean Ean is considered more commercially successful with its expansion outside of Penang.
Tean Ean Local Products in Penang and Sin Hup Heng Local Product in Klang Valley are compared. Tean Ean offers a variety of differentiated local products and pastries and has grown more successful than Sin Hup Heng, which offers a limited standardized product selection. Tean Ean employs strategies like promotions and good customer service to compete against rivals, while Sin Hup Heng focuses on product quality. The report analyzes the competitive nature of each market and provides recommendations for Sin Hup Heng to diversify products and improve their shop location and appearance.
This document provides a business plan for a private sweetshop called Banoffee Cake House located in Baku, Azerbaijan. The shop will sell various cakes including strawberry, chocolate, and banana cakes ranging in price from 20 to 55 AZN depending on size. The plan targets weekend getaway customers, students, and urban residents totaling over 588,000 potential monthly customers. The shop aims to sell high-quality freshly made cakes and build a customer base through reasonable prices, good service, and pleasant atmosphere.
The document is a research report on the textile industry in Malaysia. It includes a research proposal, research essay, bibliography, and appendix. The research proposal outlines the group members, research topic on three textile businesses (Gulati's, Madras, Kamdar), research questions, methodology of interviews and meetings, and conclusion. The research essay contrasts the histories, product ranges, and business methods of Gulati's and Madras textile shops based on interviews. It finds that while the shops seem similar, they differ in their origins, product diversity, targeting of customer groups, and reliance on regular customers. The appendix includes meeting minutes and details of the shops obtained from the interviews.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all Dota 2 t-shirts within two days due to high product quality. They raised a total of RM2632.70 to benefit the charity organization.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all t-shirts within a few days due to positive customer feedback on quality. They evaluated the event as successful in achieving their goals through effective planning, communication, and execution of their marketing and operations strategies.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all t-shirts within a few days due to positive customer feedback on quality. They evaluated the event as successful in achieving their goals through effective planning, communication, and execution of their marketing and operations strategies.
The document provides information for researching the establishment of an ice cream shop business plan, including:
1. Websites that contain useful reference information on ice cream shop business plans and operations.
2. Key aspects that should be considered in the final business plan document, such as basic company information, management strategy, merchandise strategy, and future plans.
3. Important factors for the business like developing products suited to customer needs and society, effective advertising, and carefully deciding company name and director details.
4. Recognition that the articles contain very useful operational information but also difficult economic terminology, so the final document should extract only important points and combine them cohesively.
The document provides information for researching the establishment of an ice cream shop business plan, including:
1. Websites that contain useful reference information on ice cream shop business plans and operations.
2. Key aspects that should be considered in the final business plan document, such as basic company information, management strategy, merchandise strategy, and future plans.
3. Important factors for the business like developing products suited to customer needs and society, effective advertising, and carefully deciding company name and director details.
4. Recognition that the articles contain very useful operational information but also difficult economic terminology, so the final document should extract only important points and combine them concisely.
The document outlines a business plan for a proposed new supermarket called "Supermarket AIZU" located in Aizuwakamatsu city, Fukushima. The plan details the executive summary, company overview, industry analysis, vision and mission statements, marketing strategy, competitive analysis, management structure, and personnel requirements for the new supermarket. The overall goal of the business plan is to establish a successful and profitable supermarket that gains market share and customer loyalty in the local area.
The document outlines 5 major business strategies for starting a new supermarket: establishing distribution systems, selecting an optimal location, targeting a specific customer demographic, pursuing business alliances, and implementing strong management principles. It explains that properly addressing these areas is crucial for the supermarket's success by attracting customers, building trust, and achieving profitability. Adopting these strategies could help the group's project by providing a framework for their own supermarket business plan.
This document is a report summarizing research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Thong in Semenyih. A group of six students interviewed the owners of the two shops. They discussed the background and history of the businesses, products sold, number of customers, competitors, challenges faced, and future plans. The group found that both shops have been in business for decades and sell similar products, but Wan Choon Tong has more customers, branches and competitors due to its location in a larger city. The report includes a comparative analysis and tables comparing the key aspects of the two businesses.
Byakko ramen shop will open in Aizu-Wakamatsu city, Fukushima prefecture to serve healthy and delicious ramen. The business aims to profit 30 million yen in the first year and become a globally recognized ramen brand. It will initially target students in Aizu-Wakamatsu with inexpensive meals and later expand across Japan. The owner is requesting a 15 million yen loan from Toho Bank to cover startup costs like equipment, renovations, and labor over the next 10 years.
The charity drive raised funds for the SPCA by selling Japanese rice balls, curry puffs, kuih, and phone accessories. The net profit was RM2546. Target markets included Taylor's University students and staff, as well as sophisticated young people. Competition came from a store selling similar Japanese rice balls and a store opposite selling breakfast foods. Products were packaged attractively to showcase the items and brand. Onigiri were wrapped using a specific folding technique to allow easy opening.
The document discusses Future Lifestyle Fashion Ltd., which operates Central department stores in India. Some key points:
- Central has 29 stores across large and small cities, with floor space ranging from 60,000-230,000 square feet and offering over 500 brands.
- Future Lifestyle Fashion saw its brand business grow 34% in 2014-15, with brands contributing 41% of total sales that year.
- A case study on Patna Central discusses customer surveys, loyalty programs like Payback cards, CRM, and competition from stores like Pantaloons.
This curriculum vitae outlines the personal and professional details of Agustinus Fitrianto Manek. He was born in Surabaya, Indonesia in 1981 and is currently 35 years old. He has a bachelor's degree in English from the University of Jember and has over 10 years of experience in sales and marketing roles in the food and beverage industry in Indonesia. His most recent role is as a Distributor Territory Representative for Unilever Food Solutions, covering the North East Java region.
This document provides summaries of 6 different stores that were visited. Each store is summarized in 1-2 paragraphs describing key details like what products are sold, store layout and organization, customer demographics, and employee behaviors. The stores include a food market, stationery shop, homewares store, women's clothing boutique, and computer accessory shop. Overall the summaries concisely outline the essential details about each store based on observations made during visits.
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed.
1) The business in Selangor was founded in 2002 by Puan Rohani Bt Abbas to provide daily income and raise her family after her husband passed away.
2) The business in Kuala Lumpur was founded in July 2000 by En Rashidi Razali and Puan Siti Rokiah Bt Ahmad to prepare for retirement and raise their children.
3) The business in Selangor generates about RM60,000 in annual revenue selling local snacks like curry puffs and laksam to factory workers and teachers near her home, while the business in Kuala Lumpur averages RM1000 in revenue from products like curry puffs and doughnuts sold to students and
The document provides information about a proposed health food store business called CG Health Cooperation. It discusses setting prices that are affordable for customers while still profitable for the business. The business aims to address a lack of healthy and affordable food options in low-income communities. The goals are to make customers happy with prices and selection, provide education on healthy eating, and make a positive impact on community health.
K9 Pets Shop in Georgetown, Penang is a home-based business started in 1974 by Mr. Tan Teik Poh. It began as a dog training business and later expanded to include a pet shop selling pet food, supplies and accessories. In comparison, Petsmore in Klang Valley is a larger commercial business with multiple branches across the region. The differences in location and scale of operations reflect the distinct nature of each business - a home-based shop in a smaller city versus a regional commercial chain in a larger metropolitan area.
Tean Ean Local Products in Penang and Sin Hup Heng in Klang Valley are compared. Tean Ean has been in business since 1995 and sells local Penang specialties like tau sar pneah pastries. It has 20 employees and competes against Ghee Hiang. Sin Hup Heng was founded in 1974 and sells "Biscuit Beh The Sor", employing over 10 people. Both businesses face obstacles entering the market but employ strategies like quality products, promotions and good customer service to compete. Tean Ean is considered more commercially successful with its expansion outside of Penang.
Tean Ean Local Products in Penang and Sin Hup Heng Local Product in Klang Valley are compared. Tean Ean offers a variety of differentiated local products and pastries and has grown more successful than Sin Hup Heng, which offers a limited standardized product selection. Tean Ean employs strategies like promotions and good customer service to compete against rivals, while Sin Hup Heng focuses on product quality. The report analyzes the competitive nature of each market and provides recommendations for Sin Hup Heng to diversify products and improve their shop location and appearance.
This document provides a business plan for a private sweetshop called Banoffee Cake House located in Baku, Azerbaijan. The shop will sell various cakes including strawberry, chocolate, and banana cakes ranging in price from 20 to 55 AZN depending on size. The plan targets weekend getaway customers, students, and urban residents totaling over 588,000 potential monthly customers. The shop aims to sell high-quality freshly made cakes and build a customer base through reasonable prices, good service, and pleasant atmosphere.
The document is a research report on the textile industry in Malaysia. It includes a research proposal, research essay, bibliography, and appendix. The research proposal outlines the group members, research topic on three textile businesses (Gulati's, Madras, Kamdar), research questions, methodology of interviews and meetings, and conclusion. The research essay contrasts the histories, product ranges, and business methods of Gulati's and Madras textile shops based on interviews. It finds that while the shops seem similar, they differ in their origins, product diversity, targeting of customer groups, and reliance on regular customers. The appendix includes meeting minutes and details of the shops obtained from the interviews.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all Dota 2 t-shirts within two days due to high product quality. They raised a total of RM2632.70 to benefit the charity organization.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all t-shirts within a few days due to positive customer feedback on quality. They evaluated the event as successful in achieving their goals through effective planning, communication, and execution of their marketing and operations strategies.
The group conducted a charity drive event to raise funds for Rumah Seri Kenangan Cheras, an organization providing care to homeless seniors. They aimed to raise RM2500 by selling products and obtaining sponsorships and donations. Products included Dota 2 t-shirts, plain t-shirts, and necklaces targeted towards Taylor's University students aged 18-25. There was competition from similar products sold on campus. Through promotion and competitive pricing, the group was able to hit their fundraising target, selling all t-shirts within a few days due to positive customer feedback on quality. They evaluated the event as successful in achieving their goals through effective planning, communication, and execution of their marketing and operations strategies.
The document provides information for researching the establishment of an ice cream shop business plan, including:
1. Websites that contain useful reference information on ice cream shop business plans and operations.
2. Key aspects that should be considered in the final business plan document, such as basic company information, management strategy, merchandise strategy, and future plans.
3. Important factors for the business like developing products suited to customer needs and society, effective advertising, and carefully deciding company name and director details.
4. Recognition that the articles contain very useful operational information but also difficult economic terminology, so the final document should extract only important points and combine them cohesively.
The document provides information for researching the establishment of an ice cream shop business plan, including:
1. Websites that contain useful reference information on ice cream shop business plans and operations.
2. Key aspects that should be considered in the final business plan document, such as basic company information, management strategy, merchandise strategy, and future plans.
3. Important factors for the business like developing products suited to customer needs and society, effective advertising, and carefully deciding company name and director details.
4. Recognition that the articles contain very useful operational information but also difficult economic terminology, so the final document should extract only important points and combine them concisely.
The document outlines a business plan for a proposed new supermarket called "Supermarket AIZU" located in Aizuwakamatsu city, Fukushima. The plan details the executive summary, company overview, industry analysis, vision and mission statements, marketing strategy, competitive analysis, management structure, and personnel requirements for the new supermarket. The overall goal of the business plan is to establish a successful and profitable supermarket that gains market share and customer loyalty in the local area.
The document outlines 5 major business strategies for starting a new supermarket: establishing distribution systems, selecting an optimal location, targeting a specific customer demographic, pursuing business alliances, and implementing strong management principles. It explains that properly addressing these areas is crucial for the supermarket's success by attracting customers, building trust, and achieving profitability. Adopting these strategies could help the group's project by providing a framework for their own supermarket business plan.
The document discusses planning for a new supermarket business that will have 5 major strategies: establishing distribution systems with suppliers, selecting an optimal location, targeting a specific customer demographic, pursuing business alliances with fast food shops or restaurants, and implementing strong management principles to earn customer trust. Implementing these points is argued to be important for the supermarket's success. A paragraph is then provided explaining the supermarket's business plan and how following these strategies will help achieve the project's goals.
The group interviewed Mang Jimmy, the owner of Mang Jimmy's Catering Services. Mang Jimmy started his catering business in 1988 and it has been operating for 22 years. He chose to go into this business because cooking is his hobby. Mang Jimmy keeps his food prices based on ingredient costs and handles difficult customers by giving them extra attention. The students learned from Mang Jimmy that having a hobby can lead to starting a business, and that being friendly and social is important when being an entrepreneur.
The group interviewed Mang Jimmy, the owner of Mang Jimmy's Catering Services. Mang Jimmy started his business in 1988 and it has been operating for 22 years. He went into business because cooking is his hobby. Mang Jimmy keeps his food prices based on ingredient costs and handles difficult customers by giving them extra attention. The students learned from Mang Jimmy that social skills are important for business owners and that a hobby can become the basis for a successful business.
The document is a business report for a student group's charity drive event. It outlines their objectives to raise RM2500 for Rumah Seri Kenangan Cheras, an organization providing care for homeless elderly. The group sold plain t-shirts, Dota 2 t-shirts, and necklaces to Taylor's University students. Through promotion and competitive pricing, they were able to hit their fundraising target and raise RM2632.70 total. Key factors in their success were communication, financial planning, marketing, and operations management.
This document provides a marketing report and details of a charity drive event organized by a business group. It includes an executive summary that introduces the handmade products being sold and the charity, Tzu Zhi Foundation Malaysia, that profits will be donated to. Objectives of raising RM1,000 in donations and sales are outlined. The target market is analyzed, including customers for different product collections. Competition from other student groups is examined. The full report covers additional areas like pricing, promotion, sponsorship, operations budget, and an evaluation of results.
The document outlines a student's 10-day internship at Kuan Gei Porridge Stall, including the objectives of learning about the company's background and owner, observing the work environment and routines, building relationships with the owner, and understanding the marketing, finances, and management of the small business. The student analyzes the business's strengths of low costs and location but notes weaknesses of limited space and lack of promotion.
The document provides details about a student's completion of the Students In Enterprise Program (SIEP) at D&B Fashion House. The student thanks the owner of D&B Fashion House, coordinators, panel members, family and friends for their support in completing the program. The document then provides an introduction to D&B Fashion House, including its background, products offered, target market, marketing strategies, operations and a SWOT analysis. It concludes with details about the student's training outcomes at D&B Fashion House over 10 days.
Group D presented their topic for a document design exercise on creating content to help customers choose limited time or popular menu items, and providing lunchtime discounts. They discussed their roles in responding to customer consultations and problems. They learned to be more flexible, provide product warranties, and use different strategies to help customers choose products. The importance of documents for launching a business was discussed. An example similar company was provided that uses local ingredients, discounts by age, and discounts lunch menus. Major headings included quality, promotion, and inquiry counters. The group members' roles were divided as the food manager, fund administrator, developer of new menus, and waiter.
This document provides a marketing report and details of a charity drive event organized by a business group. The group is selling handmade bookmarks and crochet products with profits donated to Tzu Chi Foundation Malaysia. The report includes an executive summary, objectives, target market analysis focusing on students, competition analysis, product details and photos of bookmarks and crochet items, pricing strategy, and promotion plans. The group's objectives are to raise RM1,000 in donations and sales. Through running this business, the group aims to help those in need while also gaining experience in areas like cooperation, problem-solving, and determining suitable product types for their market.
This document provides a marketing report and details of a charity drive event organized by a business group. It includes an executive summary that introduces their handmade product business "Fait à la main" which will be used to raise funds for Tzu Zhi Foundation Malaysia. The group set targets of RM1,000 in donations and sales. The report analyzes the target market including customers for different product collections, market needs, spending power and competitors. It also outlines the objectives, product packaging and pricing, promotion plans, sponsorship, distribution, budget, resources and evaluation of results from the charity drive event.
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1. 1
A Comparative Analysis of Two Businesses
of Similar Industry in Different Geographical Locations.
Grocery Stores
ENGLISH 2 (ENGL0205)
Final Assignment
Group members:
Woo Wen Jian (0315123)
Yuan KhaiShien (0314818)
Zoe Kan (0313630)
Garnette Dayang Robert (0315491)
Teo Chong Yih (0314660)
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
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2. 2
TABLE OF CONTENTS
CONTENT
PAGES
Introduction
-Introduction to research project
-Introduction of Grocery Store
Key Summary
Interview question
Research Essay
-Introduction to the grocery stores
-Compare and Contrast Essay of the grocery stores
Comparative Analysis
Recommendation
Bibliography
Appendix
-Research questions with answers
-Meeting minute
-Photos
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3. 3
Introduction
Grocery store is the shop that we can see often in every residential are or other areas. As a group,
we have decided to make research on this topic. There are three different places that we have
choose which is SavemartsSdnBhd,Newsstand SdnBhdand KKMartSdnBhddue to the reason
of transport and distance. They are the nearest to us and It much easier to get there compare to
others.
Introduction of Grocery Store
A grocery store is a kind shop which sell lot of groceries to consumers for example food and
other non-food items. There are two types of grocery store which is large grocery store and small
grocery store. Large grocery stores that stock products other than food, such as clothing or
household items are called supermarkets. Some large supermarkets also include a pharmacy and
an electronics section, the latter selling DVDs, headphones, digital alarm clocks, and similar
items. Small grocery stores that mainly sell those daily necessities such as dry raw food, fruits as
well as a variety of other household items. There are known as produce markets in U.S
or greengrocers in England and those stores which predominantly sell those sneak such as candy
and snacks, are known as convenience stores. The size of the grocery store is less than the
wholesale or wholesale markets. Every village and township there are often have at least a
grocery shop to facilitate local shopping. A grocery shop usually require for those area which has
thousands of resident. Some grocery stores especially large ones that includes other facilities,
such as gas stations, which will often operate under the store's name. This major chains of this
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4. 4
kind of setup is probably those big supermarket such as Tesco ,Giant, Aeon and so on
that having many branches operating.
Key Summary
(1) Meeting
Firstly, we have done some discussions for this assignment. Through this assignment, we have
research and getting all of the information of kedairuncit which is grocery shop. We also try to
decide the possible location and choose the most suitable places to do our interview. Third, some
people have also responsible to list out some important question which is related to this
interview. Besides, we have planed the transport and the suitable time to leave for the interview.
Lastly we discuss the problems that we faced and try our best to solve it. After done all this
information, we have also try to ensure all group members know the progress and let each other
understand the information that we get.
(2) Interview with the groceries shop.
We have chosen SavemartsSdn Bhd. , Rasa Newsstand SdnBerhad and KK Mart to interview.
Before the interview took place, we got the permission from the owners of the shop before we
started the interview. First, we introduced ourselves and let them know we were from Taylor’s
University and the purpose for this interview. We will ask the designated questions and record
down what they answered. After the interview session, we will asked for the permission to take
photos of the grocery shops and group picture with the interviewee (we will not force the
interviewee to take picture with us if he/she is picture shy).
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(3) Conclusion
After done this assignment, we are able to understand and learn more about the details of grocery
shop that we have choosen. We are also get to know more about the history behind the shop and
we have selected through this interview. Besides, we can support our statements through
references and strongly understand it. Lastly, through meetings, we will be able to compile
everything and complete our report on time. We have also divided the work well and equally so
there is no unfair against each other.
Interview Questions
1. How long have the business been running? What are the reasons to start this business? Is
it your own interest or other factors? Is it a self-owned business?
2. What does the company mainly sell?? What kind of specialty does your shop have??
3. Who are the main customers?? In what form do they come in??
4. Why do you choose this place to open up your business??
5. How do you promote your business??
6. What is the main threat to your business??
7. Do you have any future plan about your business??
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Research Essay
(A) SAVEMART SDN. BHD.
Savemart has been running for about 30 years now, located at SS2. The sole purpose for this business
was to earn enough money to sustain an affordable lifestyle. This business started off by Mr. Ting’s
brother 30 years ago and was taken over by him 15 years back. It is a family business. Although he runs
it, the shop is owned by three shareholders. As it is a family business, the shareholders are his siblings as
well! They have shares for this company is run in the family. It is somewhat like a pass-down-throughgeneration sort of business. Besides selling normal daily items, the shop do offer special services such as
; having a delivery service from the shop’s check out. Which is- after the customers have paid for their
items, their workers will help the customers to carry their goods to their vehicles to reduce the customer’s
burden as customer service. Very few companies offer this service and this shop is one of them.
When asked who were the main customers, they were customers from around the area to where the shop
is. Which are, the residents around this area. This is because it is convenient and nearby for the residence
as well as driver-bys or passerby-s to just hop or pop in to get something that they really do need as this
convenient stall provides a lot of things.
The business first started off with Mr. Ting’s brother running a sandwich shop at another part of Petaling
Jaya. They then realize that the spot was not strategic enough for business growth. Because of that, Mr.
Ting’s brother then decided to think and to venture on different strategic places and locations that are able
to promote growth for the shop’s business. After looking around and evaluating the places enough, and
getting enough feedback, he eventually settled to a place where he foresee eventual growth in terms of
population. Right enough, as the years passed, the residential area near to the shop he opened started to
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become more condensed as the number of houses started to increase as well as roads. Because of that,
demands towards daily needs started to increase and that is when they started selling things other than
sandwiches to fulfill the needs of the residence.
“Promoting is not much la, but it’s more like a personal service.” Mr Ting said when asked how he
promotes his shop. He also added that although he is the chief of the shop, he does volunteer and
participate in maintaining the organization of the items by arranging the shelves. He also greets the
customers with a smile as though they are his friends to provide a positive environment for the customers
to feel pleasant and at ease. This act of friendliness and hospitality is something that Mr. Ting is very
proud of. By providing and having this positive vibe and service, bonds are made between him and his
customers. Therefore, the customers feel more approachable and open towards him. As the customers are
treated like dear friends, they do not feel intimidated to give feedback to Mr. Ting about the service if
there are any problems. This is a good thing, according to Mr. Ting as his shop gets to learn and be open
towards feedback in order to improve themselves. There is also a personal bond between the boss and the
customers as compared to big chains.
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(B) KK MART
Although KK Mart is a big chain like 7E, this stall owner being interviewed has bought the licensed from
its franchise. This business has been running for about 21 years to date. When asked what was the
purpose for the business, it was simply to provide convenience for the residence of the place and also
goods and basic needs that cannot be found within the same area to lessen the burden of the residence.
This business was started off by Mr. Muru’s grandfather and is as well a family business. MrMuru took
over his grandfather’s business as he did not have any education or interest in studying. Therefore, this
shop and job was good and enough for him to earn a living.
Although the shop KK Mart is a franchised shop, the chief and people running it are within the family
and have been passed down through two generations. When asked who were the main customers, the
customers were from around the area to where the shop is. For example, mothers and their children
buying certain necessities and groceries, men buying cigarettes and drinks. This place was convenient for
them to go as it was nearby and has mostly anything they need.
The reason why this place was chosen to open the business was because, this location did not have any
similar shops as to this shop. Therefore, residence could easily get their daily needs and necessities from
this shop without having to travel far to grocery shops as this is a shop in the suburb.
This place promotes their business by using flyers on people’s windshield, condominium notice boards,
and elevators. It also has a big orange sign to attract people’s attention.
The main threats to this business happens mostly during the holidays when a lot of the families staying
around the area are gone for holidays as they are his main customers. Therefore, during the holidays, the
number of customers visiting his shop decreases.
Lastly, when asked if there are any future plans for this business, Mr. Muru says that he is fine and
contented with this business and is comfortable in it.
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(C) NEWS STAND SDN BHD
News Stand Sdn. Bhd. has been opened for about 20 years ago but moved to Taylor’s Universiry when
this university first opened in the year 2010. When asked what was the purpose of this shop, it was as
simple as to earn a sustainable and fair enough income and to also provide the people basic necessities
that they need. This shop is located in the University as well, that is why, it is convenient for students to
go and buy the things they need rather than other convenience stores out side of campus as students do
need things last minute for their assignments.
As this too was a family business, Mr. Raj chose to continue it. It is also a self-earned company and was
passed down from his father to him as his other siblings have other jobs as well. This shop sells various
things from magazines, to snacks, to pencils, to shampoos. It has everything that one wants or needs to
get.
The main customers are of course, students and lecturers and occasionally parents or people visiting this
university. Most of the students go there to buy stationeries or bread, as well as cigarettes. Those are
what sells the most.
Mr. Raj choice this place to open his business as the place before did not have good safety. As this
convenience store is located in the campus itself, there is provided safety and shelter as it is an enclosed
area. Secondly, there is a good amount of customers each day to come by to buy things that they need. It
is also easier for them to buy the things as they do not have to go out from campus to buy all of these
basic things.
Business is promoted really effortlessly as it is located at the Boardwalk. Students and lecturers, as well
as visitors walk along the Boardwalk everyday and, when one needs to buy something, they will walk into
the shop to buy it. It is as simple as that. Furthermore, Mr. Raj have small talks and conversations with his
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customers to provide a friendly and good atmosphere and a bond with his customers. Good customer
service always promotes good business.
There are threats that Mr. Raj do face when carrying out this business on campus. The threats are
competitions. For example, 7-Eleven is opened nearby and students would go there more often as it has a
more well known name and is opened 24/7. Secondly, students would choose to buy stationeries from the
stationery shop nearby. Other than competition, the absentees of students and public holidays also causes
a threat to his business occasionally when the campus is empty.
Well, as we know that there is a 7E and also a stationery shop nearby, and students would go to the
stationary shop to buy the stationeries instead of this shop. Same goes to the other basic necessities as 7E
is a more known name for a shop and it is open 24/7.
Lastly, Mr. Raj is very pleased with where he is now and do not have any future plans at the moment.
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Compare and Contrast Essay
Grocery stores are shops which sell lot of groceries to consumers for example food and
household items. The grocery shops that we have chosen are also generally selling the same
thing but they are place in different places which is SS2, Sunway and Taylor Lakeside Campus.
Although they have many similarities, there are stilla few differences.
There are many different kind of reasons why they start the business for grocery shop. By
comparing these three shops, we can see that Savemart which place at SS2 has been organize for
30 years, since 1984. This was a family business which has 3 shareholders and they are all
siblings from the same family. Mr. Ting’s brother is the one who started this business and after
that pass it to his other brother, Mr. Ting for the 15 years. The reason why this Savemart was
organized is similar to Rasa Newsstand which is because Mr. Ting needs income to take care of
this family. Whereas Rasa Newsstand grocery store which place at Taylor Lakeside Campus
Broadwalk opened since 2010 is also because of income and also can provide simple daily
necessities to the students. Finally, as for the KK mark which place at Sunway was opened since
1984. The reason why this KK mark is still open is because the boss of this shop wanted to
provide convenience for residence of the place, providing goods that cannot be found within the
same area.
Secondly, in particular these three grocery stores have their own threat since they start to
work on. Unfortunately, Savemart and Rasa Newsstand have faced the same threat which is the
competition between other grocery stores that place at the same area. For example the
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competitors of Rasa Newsstand is 7-eleven and also the stationary shop beside it. As we know
that 7-eleven is open for 24 hours every day and definitely students will choose 7-eleven
compare to Rasa Newsstand because it is much more convenient. Besides, the KK store has its
own threat which is during the holidays, a lot of the family staying around the area are gone for
holidays, and the main customers of this shop are the people staying in the condominium, so
during the holidays, this shop can’t get much customers and income.
Next, location is also play a big role in this because good location definitely can attract
more customers compare to bad location. The reason why Savemart was opened at SS2 is
because Mr Ting and his brothers ran a sandwich shops at another part of PJ, but business was
sort of like a matured phase where a very less chances for the business to growth even more due
to its location. Thus, three of Ting’s siblings started to thinking of a new place. So Ting’s brother
could foresee SS2 will eventually growth although that time is just still a few shops and a few
houses. Time passes and the residential areas got condensed, so the demands towards daily needs
increase, so their business soon growth from time to time until today. As for KK mart in Sunway,
the reason itplaced in Sunway is because of the resident and also that area is lacked of grocery
store and automatically there won’t be much of competition in the area. In the other hand, the
reason of Rasa Newsstand place in Taylor Lakeside campus Broadwalk is because it is a safe and
secure place and the safety here is good. Secondly, there is a great amount of customers which
are the students and the lecturers to come and buy things that they need. It’s also easier for the
students and lecturers as they do not have to go out from campus to buy all of these basic things.
Moreover, these three shops have the same way to promote their shop which is communicate and
being warm hearted toward customers and treat them as friend.
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Conclusion, all three shops has their own differences and similarities which is the reason
of opening this store, the threat that they have faced the location and the way they promote their
shop. As we can see that, the similarities between them are much more than the difference so it
shows that no matter where the grocery store is, they are still doing the same service to ward
customers. Although there are some difficulties faced by them, they are still strong hearted to
maintain their shop and make sure it is in the good condition.
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Comparative Analysis of the Businesses’
Competitive Traits
1. Number of competitors in their respective geographical markets.
2.
2. How do the businesses compete with their competitors? What strategies were/are
employed and how successful are they?
Firstly, provides services like delivering goods to the car in order to make customers to
feel confident about their work attitudes. Secondly, do small talk with the customers and
get to know them more thus they will be friends more than just customers.
3. What are the obstacles faced by new businesses who wish to enter their markets
today?Are they easy or difficult to overcome? Why?
(a) Customers will hardly go to visit to the newly opened grocery store.
(b) Hypermarkets such as Tesco, Jusco will be the biggest competitors for the newly
open grocery stores.
4. What is the nature of their markets? (e.g. perfectly competitive, oligopoly,
monopolistic ocompetitive) and your justifications?
The nature of their markets is perfectly competitive. This is because the stuff that could
get from their shops are almost similar as it is all household stuff and some basic
stationaries. Groceries store can be found in almost everywhere but what different them
is the size of the company/organization. It could be as small as a self-owned shop until as
big as Tesco hypermarket. Well, in this case the shelf price for small scale grocery shops
will have more expensive prices compared to hypermarkets.
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5. Summary table of similarities and differences between the 2 businesses
SAVEMART
RASA NEWSSTAND
Similarities
a. Selling the similar products
b. Bosses are close to the customers
Differences
Had Different Problems.
Not
enough
customers
parking
because
for
limited
Parking
will
problems
as
not
the
be
a
main
parking slots are available
customers will be students
near the shop
that are walking around the
Syopz Mall.
6. Based on your analysis, which business is more commercially successful? And why?
SavemartSdnBerhad, which is located at SS2 is more commercially successful. The
reason for it to be more successful is that the location of the shop is more suitable for
grocery store to be at as SS2 had a lot of residential areas and the potential of walk in
customers will eventually have a higher rate compared to the rest of the two companies.
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Recommendations
Based on the comparative analysis, to improve the competiveness of the business,
SavemartSdn Bhd. should have run some promotions more such as festive deals during festive
seasons. The deals can be discounts or maybe cash rebate vouchers to attract more customers to
their grocery stores. Besides that,the business will gradually decrease due to inssuficient parking
lots nearby to the shop. Thus, Mr Ting should also consider renting a few parking lots from the
local authorities so that his customers don’t have to be troubled just to look for parking lots.
As for Rasa Newsstand, They should try to go bigger as well rather than just staying as a
small company. This sometimes will create inconvenient to the customers as they sometimes
couldn’t get what they were finding for. To solve this problem, they could sell more varieties of
stuff that we couldn’t find at the other stores in the syopz mall to be an attraction.
The KK Mart is also facing the same problem with Savemarts, as they have inssuficient
parking lots as well. But not just that, KK Marts always faced securities problems as shop lifting
and burglary happens from time to time. KK Marts could consider hiring a security team to
patrol around the shop during late nights and they could move to a safer place where the
neighborhood has lower crime rate compare to the place it sits in now.
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Bibliography
1) About grocery store, retrieve from http://en.wikipedia.org/wiki/Grocery_store
2) History of supermarket, retrieve from http://www.groceteria.com/about/a-quick-historyof-the-supermarket/
3) Benefit of grocery store , retrieve from
http://msue.anr.msu.edu/news/create_a_family_of_products_for_successful_grocery_stor
e_sales
4) Definition of grocery stores, retrieve from http://www.astrology.com/dreams/grocerystore/2-d-r-154492
5) The Truth About Grocery Store Flyers, retrieve from
http://www.thesimpledollar.com/the-truth-about-grocery-store-flyers/
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Appendix
Interview Questions with Answers
Shop Name: SaveMartSdn Bhd.
Date: 06/2/2014
Time: 11:30am to 11:50am
(1) How long since the business has been running??
About 30 years ago.
(2) So what is the reason to start off the business??
Need the money.
(3) So is it like your own interest or other factors that made you opened this shop??
Well, actually it was started by my brother 30 years ago, and i took over it 15 years ago.
(4) So the whole company is self-owned??
It's owned by shareholders, we have 3 shareholders.
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(5) So it's all the shareholders siblings?? or are friends??
Haha, good guess. It's all siblings.
(6) Well besides selling stuff, What kind of specialty do your shop have??
We have the delivery service from the shop's check out. After the customers paid, we helped them to carry
their goods to their cars. I think certain other companies do this as well, but not on a regular basis.
(7) Who are the main customers??
The main customers are usually the residents around this area.
(8) Do you know why did your brother chosen this place to start off the business??
That one you have to ask him haha, but i could guess that before all these, we were running a sandwich
shop at another part of pj. That business was sort of like a matured phase where a very less chances for
the business to growth even more. So we started to thinking of a new place. So he (Ting's brother) could
foresee this place will eventually growth although that time is just still a few shops and a few houses.
Time passes and the residential areas got condensed, so the demands towards daily needs increase, so
our business growth as well la.
(9) How to you promote your business??
Promoting not much la, but more like personal service. Although I’m the chief at here, but i do arrange
the shelves and from there i'll greet the customers and even be the cashier myself. So my customers are
like my friends as well. So that's something im quite proud of. Customers know my name; we know each
other even more. This way the customers feel we are more approachable, so if they have complaints
(towards goods and staff) they can always direct it to me, which this kind of thing can hardly find in other
shops. Compared to those big chains, instead of meeting the boss, customers can only deal with the
supervisors or people below the boss.
(10) So you're saying that if your customers want something that they couldn’t find it at your shop,
you'll get it for them after they told you about it?
Yeah, i'll try to search around the suppliers if i could get it or not, if there's stocks, i'll definitely get it for
them (the customers) just as a service for the neighborhood to save up their troublesome to venture
around to find that thing that they want.
(11) What is the main threat to your business??
Threat will be competitions between the other companies. Compared to burglary, shop lifting and stuff
like that, competitions will still are the biggest threat as it will be a long term problems. Let say if you lost
customers to a competitor, as days go by, it will makes a significant changes.
(12) Do you have any plans for the future of the shop??
Well i'd already planned and really wished to retired at the age of 60. I'll probably hand it over to my
children or maybe relatives, and as for the future of the shops, it's wholly depends on them then.
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20. 20
Alright then, i wish you all the best and you can achieve your dream which is to retired at the age of
60, Thank you for spending your time and do this interview with you.
You're welcome.
Shop Name: Rasa Newsstand
Date: 04/2/2014
Time: 3.00pm to 3.15pm
(1) How long has this business been running?
Ever since Taylor’s was opened, which was in 2010.
(2) What was the reason to start of this business?
Firstly, it was for income. And secondly, it was to provide simple necessities that the students need as this
shop has a variety of things.
(3)Was it your interest to open this shop? Or was it affected by other factors?
Yes it was my interest to open this shop. As there is provided safety as it is in the campus and as I said, to
earn money and to also provide things needed by the students.
(4) Is this a self-owned company or what?
Yes it is
(5) What does this company mainly sell?
We sell a lot of things from stationeries, to magazines, to soap and toothbrush, to snacks and cigarettes.
As said earlier on, we have a variety of things to sell and don’t really sell main things.
(6) Who are the main customers?
The students of course!
(7) In what form do they come in?
It’s from wanting to buy bread, to stationeries. We have almost all the basic necessities here.
(8): Why do you choose this place to open your business?
It is a safe and secure place and the safety here is good. Secondly, there is a great amount of customers
which are the students and the lecturers to come and buy things that they need. It’s also easier for the
students and lecturers as they do not have to go out from campus to buy all of thse basic things.
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21. 21
(9) How do you promote your business?
I do not really promote it as it is by the Boardwalk and students are able to walk past to look and buy the
things they need. I also have small talks and conversations with them.
(10) What is the main threat to your business?
Well, as we know that there is a 7E and also a stationery shop nearby, and students would go to the
stationary shop to buy the stationeries instead of this shop. Same goes to the other basic necessities as
7E is a more known name for a shop and it is open 24/7.
(11) Do you have any future plan about your business?
Nope, I am very pleased with where I am now and have not thought of moving or anything. I am happy
with how the business is running now.
Shop Name: KK Mart
Date 06/2/2014
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
Time: 3.00pm to 3.15pm
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(1) How long have the business been running?
for about 21 years now.
(2) What are the reasons to start this business?
to provide convenience for residence of the place, providing goods that cannot be found within the same
area.
(3) Is it your own interest or other factors?
Take over my grandfather’s business; I don’t have any education or interest in studying so I just take over
my family’s business here.
(4) Is it a self-owned business?
Yes, private family business.
(5) What does the company mainly sell??
Household stuff and groceries.
(6) Who are the main customers?? in what form they come in?
Mostly mothers with their kids buying household stuff, men buying drinks, cigarette.
(7) Why do you choose this place to open your business?
like I said I took it over from my grandfather, (so why did your grandfather took this place?) there is a
market for it (there is a high possibility that a lot of people will come to my shop) seeing that there are
not many similar types of shop within the same area.
(8) How do you promote your business??
we just use flyers, putting on peoples windshield, condo notice board? Elevators
(9) what is the main threat to your business??
during the holidays,, a lot of the family staying here are gone for holidays,, and my main customers are
the people staying in this condo, so during the holidays, Idon’t have much customers .. that’s mainly my
threat.
(10) Do you have any future plan about your business??
nope, just wait until maybe someone wants to buy this place
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Minutes of Meeting
First meeting session
Meeting: Deliberation on Conducting Interviews
Date: 19th January 2014
Time: 6pm
Location: Block E, studio 1.
Meeting call
Secretary
Time Keeper
Attendance
Woo Wen Jian
Garnette Dayang Robert
Zoe Kan
Zoe Kan
Yuan KhaiShien
Teo Chong Yih
Garnette Dayang Robert
Woo Wen Jian
AGENDA TOPICS
Time given: 6.05pm
Agenda Topic: Deciding on which company to interview.
Presenter: Woo Wen Jian
Discussion
All group members gave ideas and
discussed about who to interview and to
check their schedules and time, to set a date
where we are all free to go together to
conduct this interview.
Conclusion
We all have agreed to interview grocery
shop on the 21st January 2014. We will start
at 3pm sharp.
Action items
Personal Responsibility
Everyone will go interview everyone
for the grovery store
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
Deadline
20th Jan 2014
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24. 24
Time given : 6.45pm
Agenda Topic: Discussing about the transport to reach the place
Presenter: Woo Wen Jian
Discussion
Conclusion
Action Items
KhaiShien will drive the
car to KK store which is in
Sunway and also Safemart
that placed at SS2 PJ
Zoe Kan and Garnette will
walk to the shop to
interview the grocery shop
at broadwalk in Taylor
University
To discuss what type transportation
should we choose to go there
We will walk to the grocery store in
Taylor University because it is near
whereas the other shop we decide to go
by KhaiShien car because he got vehicles
and it is convenient.
Personal Resposibility
Deadline
Yuan KhaiShien
20th Jan 2014
Woo Wen Jian
Teo Chung Yih
Zoe Kan
Garnette Dayang Robert
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20th Jan 2014
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Second Meetingsession
Meeting: Discussion on How to do the Report
Date: 21th January 2014
Time: 12pm
Location: Student Live Centre
Meeting Call
Secretary
Time Keeper
Attendance
Woo Wen Jian
Zoe Kan
Teo Chung Yih
Woo Wen Jian
Zoe Kan
Garnette Dayang Robert
Yuan KhaiShien
Teo Chuang Yih
Agenda Topics
Time Given : 12.10pm
Agenda Topic : Discuss on the distributing work of research paper
Presenter: Woo Wen Jian
Discussion
Conclusion
Action Items
Complete the minutes
meeting and the
bibliography
Introduction
Compare essay
Report essay
Comparative analysis of
the business
Discuss on the distributing work of
research paper
Garnette is responsible to type the report
essay, Woo Wen Jian is entire to do all of
the introduction. Besides, KhaiShien has
to do for the minutes meeting and the
bibliography whereas Zoe Kan and
Chong Yih will responsible on Compare
essay and comparative analysis of the
business
Personal Responsibilities
Deadline
Yuan KhaiShien
25th Jan 2014
Woo Wen Jian
Teo Chung Yih
Garnette Dayang Robert
Zoe Kan
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
25th Jan 2014
25th Jan 2014
25th Jan 2014
25th Jan 2014
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Third Meeting session
Meeting Gather and Compilation for the Report
Date : 25th Jan 2014
Time : 3pm
Location Student Live Centre
Meeting Call
Secretary
Time Keeper
Attendance
Woo Wen Jian
Zoe Kan
Teo Chung Yih
Woo Wen Jian
Zoe Kan
Garnette Dayang Robert
Yuan KhaiShien
Teo Chuang Yih
Agenda Topics
Time Given : 3pm
Agenda Topic : Discuss on the the progress of the compilation and the gather up
Presenter: Woo Wen Jian
Discussion
Conclusion
Discuss on the progress of the report and
correct the mistake that have did
The whole report is almost done
Action Items
Personal Responsibilities
All people have to check
All group member
and correct he mistake that
have did
Gather up, bind and make Garnette Dayang Robert
the report look nicer and
neat
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
Deadline
25th Jan 2014
31th Jan 2014
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Photos
SaveMartSdnBhd
A view of the product shelves
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
A view of the cashier
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A view from the inside of Rasa News
Products of Rasa News
FNBE APRIL 2013 | Semester 2 (SEPTEMBER 2013)
Products of Rasa News
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