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EPC
Comparing businesses between an
Architect Firm and a Hardware Shop
BACKGROUND INFORMATION
Company name: AK ARCHITECT
When was it established: 1990
Type of practices : SOLE PROPRIETY
Number of staff: 13/14
Firm : ARCHITECTURAL FIRM
Location : JOHOR BAHRU, JOHOR.
STRENGTH OF PRACTISE : Create a product/ design that is
unique in the market that has a strong selling point so
that it is easy for the client to sell the property.
WHERE WAS IT FIRST ESTABLISHED : Johor Bahru, Merlin
Tower.

WHERE DID AR. ANDREW KAN DID HIS ARCHITECTURE :
Huddersfiled Polytechnic, West Yorkshire.
WHAT ARE THE KIND OF PROJECTS : Mainly Residential
WHERE ARE THE PROJECTS LOCATED : Currently in
Johor, mainly in Johor Bahru as well as projects in
Selangor.
NATURE OF BUSINESS
• Architectural Practice

• Building Design
• Submission of Building Design for Approval Authorities
• Preparing Tender Drawing and document
• Tender and Award & Building Contracts.
• Administration of Building Contract
• To Obtain Clearance from all relative authorities for Fitness of
Buildings for Occupation.
• Analyze the site as well as the client’s requirement.
• Thorough site analysis – ask the owner to get a surveyor to do a survey.

• Importance of infrastructure, roads and geographical features and
direction of the site.
• Have to go to authority to check the restriction at the site – if any roads to
be rendered.
• Have discussion with the client to get better understanding of what kind of
business/what they intend to build (design brief/client’s requirement)
• To know the client’s specific requirement, (i.e what kind of hotel, how
many stars, how many rooms) (housing : is it luxury or ordinary market?)
• Give suggestions on design alternative.
• Explore and explain to the client different alternative
design.
• Once client is happy and approves it, the concept will
be developed.

• Then, submission to the authority.
• Inviting contractor to tender.

• Analyze the tender and then make recommendation on
the award of the contract.
STRATEGIES
• To provide good design & services to maintain
existing clientele and attracting new clientele.
• To maintain a good reputation in possessing high
level of expertise and know how.
• To upgrade knowledge, and equipment for the
organization.
• To motivate staff for productivity and quality.
OBSTACLES
• Well trained staff leave for work in Singapore due to more attractive
currency exchange and higher pay.
• Staff absentism.
• Staff’s lack of discipline and motivation.

• Staff politics.
• Lack of offer unity.
• Miscommunication.
• Lack of communication.
CHALLENGES
• To motivate and inspire staff for more creative and
innovative design.
• To provide good quality control of works and clientele
centred services.

• To upgrade staff design, technical and software knowledge.
• To encourage staff unity for better operation within the
organization to improve work quality and working
environment.
PICTURES 
BACKGROUND INFORMATION
Company name: MasIndah Hardware

When was it established: 1994
Type of practices : Hardware Trading
Number of staff: 2

Location : Shah Alam, Selangor
• STRENGTH OF PRACTISE : Act as a middle person to sell off
hardware goods from the suppliers to the community

WHERE WAS IT FIRST ESTABLISHED : SHAH ALAM, SELANGOR
TYPES OF BUSINESS: Small types of business where involve small
dealing with residents that stay near to the shop.
NATURE OF BUSINESS
• Walk in business
• Supplying hardware supplies to the nearby
factories
• Understands the needs and demands of the
customers
• Buy necessary goods only from suppliers
• Receiving goods from suppliers
• Returned broken goods to suppliers after
receiving it from the customers.
STRATEGIES
• repacked cement, nails, common stuff in to a
smaller packet as there’s many walk in customer
looking for just a small amount.
• Gives off some discount to regular customers
• be nice to worker and gives them rewards from
time to time
• Motivates workers from time to time
OBSTACLES
• Staff absenteeism.
• Receiving bad quality of products from the
suppliers
• Gangsters
• Authorities and legal documents
• Miscommunication with customers
CHALLENGES
• To remain consistency in term of quality in
products and to be sell off to customers.
• To provide a good service to customers
• Competitors with cheaper price

• Regional competitors
Datz all  !!!!

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EPC PRESENTATION

  • 1. EPC Comparing businesses between an Architect Firm and a Hardware Shop
  • 2. BACKGROUND INFORMATION Company name: AK ARCHITECT When was it established: 1990 Type of practices : SOLE PROPRIETY Number of staff: 13/14 Firm : ARCHITECTURAL FIRM Location : JOHOR BAHRU, JOHOR.
  • 3. STRENGTH OF PRACTISE : Create a product/ design that is unique in the market that has a strong selling point so that it is easy for the client to sell the property. WHERE WAS IT FIRST ESTABLISHED : Johor Bahru, Merlin Tower. WHERE DID AR. ANDREW KAN DID HIS ARCHITECTURE : Huddersfiled Polytechnic, West Yorkshire. WHAT ARE THE KIND OF PROJECTS : Mainly Residential WHERE ARE THE PROJECTS LOCATED : Currently in Johor, mainly in Johor Bahru as well as projects in Selangor.
  • 4. NATURE OF BUSINESS • Architectural Practice • Building Design • Submission of Building Design for Approval Authorities • Preparing Tender Drawing and document • Tender and Award & Building Contracts. • Administration of Building Contract • To Obtain Clearance from all relative authorities for Fitness of Buildings for Occupation.
  • 5. • Analyze the site as well as the client’s requirement. • Thorough site analysis – ask the owner to get a surveyor to do a survey. • Importance of infrastructure, roads and geographical features and direction of the site. • Have to go to authority to check the restriction at the site – if any roads to be rendered. • Have discussion with the client to get better understanding of what kind of business/what they intend to build (design brief/client’s requirement) • To know the client’s specific requirement, (i.e what kind of hotel, how many stars, how many rooms) (housing : is it luxury or ordinary market?)
  • 6. • Give suggestions on design alternative. • Explore and explain to the client different alternative design. • Once client is happy and approves it, the concept will be developed. • Then, submission to the authority. • Inviting contractor to tender. • Analyze the tender and then make recommendation on the award of the contract.
  • 7. STRATEGIES • To provide good design & services to maintain existing clientele and attracting new clientele. • To maintain a good reputation in possessing high level of expertise and know how. • To upgrade knowledge, and equipment for the organization. • To motivate staff for productivity and quality.
  • 8. OBSTACLES • Well trained staff leave for work in Singapore due to more attractive currency exchange and higher pay. • Staff absentism. • Staff’s lack of discipline and motivation. • Staff politics. • Lack of offer unity. • Miscommunication. • Lack of communication.
  • 9. CHALLENGES • To motivate and inspire staff for more creative and innovative design. • To provide good quality control of works and clientele centred services. • To upgrade staff design, technical and software knowledge. • To encourage staff unity for better operation within the organization to improve work quality and working environment.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18. BACKGROUND INFORMATION Company name: MasIndah Hardware When was it established: 1994 Type of practices : Hardware Trading Number of staff: 2 Location : Shah Alam, Selangor
  • 19. • STRENGTH OF PRACTISE : Act as a middle person to sell off hardware goods from the suppliers to the community WHERE WAS IT FIRST ESTABLISHED : SHAH ALAM, SELANGOR TYPES OF BUSINESS: Small types of business where involve small dealing with residents that stay near to the shop.
  • 20. NATURE OF BUSINESS • Walk in business • Supplying hardware supplies to the nearby factories • Understands the needs and demands of the customers
  • 21. • Buy necessary goods only from suppliers • Receiving goods from suppliers • Returned broken goods to suppliers after receiving it from the customers.
  • 22. STRATEGIES • repacked cement, nails, common stuff in to a smaller packet as there’s many walk in customer looking for just a small amount. • Gives off some discount to regular customers • be nice to worker and gives them rewards from time to time • Motivates workers from time to time
  • 23. OBSTACLES • Staff absenteeism. • Receiving bad quality of products from the suppliers • Gangsters • Authorities and legal documents • Miscommunication with customers
  • 24. CHALLENGES • To remain consistency in term of quality in products and to be sell off to customers. • To provide a good service to customers • Competitors with cheaper price • Regional competitors
  • 25. Datz all  !!!!