Wan Choon Tong and Toon Choon Thong are two Chinese herbal shops located in different areas of Malaysia. Wan Choon Tong has been operating for 62 years in Seremban, while Toon Choon Thong has been operating for 52 years in Semenyih. Both shops sell traditional Chinese herbs and provide health consultations. However, Wan Choon Tong sees more customers daily (around 100) due to its location in a larger, more developed city. Toon Choon Thong averages 30-50 customers daily in the smaller town of Semenyih. While both shops faced challenges when starting, Wan Choon Tong had an easier time gaining regular customers as it was established earlier and
The document summarizes research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Tong in Semenyih. Interviews were conducted at each shop to understand their history, operations, customers, competitors and challenges. Both shops have been in business for decades and largely serve middle-aged and elderly customers. While Wan Choon Tong faces more local competitors, both shops rely on building trust with customers through affordable prices, friendly service and herbal expertise. The research provides insights into running a successful herbal business over generations in Malaysia.
The document summarizes a research project comparing two Chinese herbal shops located in different parts of Malaysia. A group of seven students interviewed the owner of Zhong Hua Herbal Shop in Teluk Intan, Perak, which has been in business for over 28 years. They were unable to interview the owner of Bao Jian Herbal Shop in Kuala Lumpur due to an unhelpful employee. The document includes transcripts of the Zhong Hua interview, brief descriptions of the herbal industry and the two shops, and an outline of the group's research methodology and questions.
This document summarizes a research project conducted by a group of students on two herbal shops in Malaysia. The group studied Zhong Hua Herbal Shop in Teluk Intan, Perak and KH Herbal Shop in Kuala Lumpur. The interviews revealed that Zhong Hua Herbal Shop, established in 1986, has been in business longer and is more stable, likely due to the founder's medical background and customer-focused approach. In contrast, KH Herbal Shop, founded in 1994, seems to prioritize profits over customer service. The document includes sections on the research proposal, methodology, descriptions of the businesses and industry, transcripts of interviews, and comparisons of the two shops.
This document contains a presentation for a school project on comparing two herbal businesses in Malaysia. It includes an introduction, descriptions of the businesses and herbal industry, transcripts of interviews with the business owners, recommendations, and analyses. The group interviewed the owners of Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur about the history, operations, challenges and future of their businesses to understand the similarities and differences between the two companies.
This document contains a research proposal and report on comparing two herbal businesses in Malaysia - Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur. The report outlines the group members, research questions, methodology used which included interviews and site visits to the two shops. It provides background on the herbal industry in Malaysia and brief descriptions of the two businesses, including their founders and histories. Transcripts of the interview with the owner of Zhong Hua Herbal Shop are included. The report also covers recommendations, a comparative analysis and appendices with meeting minutes and shop details.
The document provides a comparative analysis of two cafés, Eté Café in Penang and Shakespeare in Subang Jaya. It describes the methodology used to conduct interviews at each location. Eté Café is owned by a Taiwanese man named Alex who makes signature coffees and French desserts using traditional methods. It is small with only a few tables. Shakespeare is larger but the interview there was shorter. The document outlines the similarities and differences between the two cafés.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas of Malaysia. The report analyzes Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to gather information. The report finds that Huah Shan Medical Hall has greater annual revenue, more customers, and a wider variety of goods compared to Poh Aun Tong Medical Hall. The analysis is supported by research on the businesses and Chinese herbal medicine industry.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas - Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to collect information about their history, operations, products, services, and financial performance. The analysis finds that Huah Shan Medical Hall has been more commercially successful due to generating a higher annual revenue, serving a greater number of customers, and offering a wider variety of goods. The report provides details on the similarities and differences between the two businesses and analyzes the competitive landscape and strategies for each location.
The document summarizes research conducted on two Chinese herbal shops in Malaysia - Wan Choon Tong in Seremban and Toon Choon Tong in Semenyih. Interviews were conducted at each shop to understand their history, operations, customers, competitors and challenges. Both shops have been in business for decades and largely serve middle-aged and elderly customers. While Wan Choon Tong faces more local competitors, both shops rely on building trust with customers through affordable prices, friendly service and herbal expertise. The research provides insights into running a successful herbal business over generations in Malaysia.
The document summarizes a research project comparing two Chinese herbal shops located in different parts of Malaysia. A group of seven students interviewed the owner of Zhong Hua Herbal Shop in Teluk Intan, Perak, which has been in business for over 28 years. They were unable to interview the owner of Bao Jian Herbal Shop in Kuala Lumpur due to an unhelpful employee. The document includes transcripts of the Zhong Hua interview, brief descriptions of the herbal industry and the two shops, and an outline of the group's research methodology and questions.
This document summarizes a research project conducted by a group of students on two herbal shops in Malaysia. The group studied Zhong Hua Herbal Shop in Teluk Intan, Perak and KH Herbal Shop in Kuala Lumpur. The interviews revealed that Zhong Hua Herbal Shop, established in 1986, has been in business longer and is more stable, likely due to the founder's medical background and customer-focused approach. In contrast, KH Herbal Shop, founded in 1994, seems to prioritize profits over customer service. The document includes sections on the research proposal, methodology, descriptions of the businesses and industry, transcripts of interviews, and comparisons of the two shops.
This document contains a presentation for a school project on comparing two herbal businesses in Malaysia. It includes an introduction, descriptions of the businesses and herbal industry, transcripts of interviews with the business owners, recommendations, and analyses. The group interviewed the owners of Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur about the history, operations, challenges and future of their businesses to understand the similarities and differences between the two companies.
This document contains a research proposal and report on comparing two herbal businesses in Malaysia - Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur. The report outlines the group members, research questions, methodology used which included interviews and site visits to the two shops. It provides background on the herbal industry in Malaysia and brief descriptions of the two businesses, including their founders and histories. Transcripts of the interview with the owner of Zhong Hua Herbal Shop are included. The report also covers recommendations, a comparative analysis and appendices with meeting minutes and shop details.
The document provides a comparative analysis of two cafés, Eté Café in Penang and Shakespeare in Subang Jaya. It describes the methodology used to conduct interviews at each location. Eté Café is owned by a Taiwanese man named Alex who makes signature coffees and French desserts using traditional methods. It is small with only a few tables. Shakespeare is larger but the interview there was shorter. The document outlines the similarities and differences between the two cafés.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas of Malaysia. The report analyzes Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to gather information. The report finds that Huah Shan Medical Hall has greater annual revenue, more customers, and a wider variety of goods compared to Poh Aun Tong Medical Hall. The analysis is supported by research on the businesses and Chinese herbal medicine industry.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas - Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to collect information about their history, operations, products, services, and financial performance. The analysis finds that Huah Shan Medical Hall has been more commercially successful due to generating a higher annual revenue, serving a greater number of customers, and offering a wider variety of goods. The report provides details on the similarities and differences between the two businesses and analyzes the competitive landscape and strategies for each location.
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
Savemarts Sdn Bhd and KK Mart are two grocery stores located in different areas that were analyzed. Savemarts has been operating for 30 years as a family-run business, offering services like delivery. It attracts local residents and promotes through friendly customer service. KK Mart has operated for 21 years as a franchised family business, providing convenience for local needs. Both stores aim to meet neighborhood demand through their locations and products.
The document analyzes and compares two tea businesses in Malaysia - Swee Tin Tea Merchant located in Ipoh, and Chwan Deng Tea Art located in Klang Valley. It provides background information on each business such as founding year, founders, products, customers, and size. It also discusses the history of the tea trade in China and Malaysia. A comparative analysis is presented on the competitive landscape and strategies of each business. Research methodology included interviews with each business and secondary research.
This research report analyzed and compared three clothing retail businesses: Pink Petals Fashion, L'Avenir, and Fashion Tee. Face-to-face interviews were conducted to obtain information about each business's profile, competitive traits, strategies, obstacles, and market nature. Pink Petals Fashion was found to be more commercially successful than the others due to its lower pricing strategies and support from its large parent company. Recommendations for each business included expanding product lines, improving marketing, and strengthening supplier and customer relationships.
This document summarizes and compares two traditional Chinese sundry shops in Malaysia - Perniagaan Lee Min located in Selangor and KwongTuck Sundries & Liquors Sdn.Bhd located in Penang. Both shops sell similar traditional products like dried goods, herbs, and medicine. While they face low barriers to entry and competition, they differ in factors like generation of ownership, workforce size, number of customers, and location. Overall, the document analyzes the history, operations, products, competitors, and strategies of the two shops.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Woo family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies and performance.
This document provides a research proposal and analysis of two restaurants - Banyonya Restaurant in Melaka and The Scene Restaurant in Shah Alam, Kuala Lumpur. It includes transcripts of interviews conducted with the owners of each restaurant. Key details covered are the history and operations of each business, challenges they face, and comparisons between their strategies and performance. The group's objective was to study and compare businesses in the same industry, but located in different regions of Malaysia.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different parts of Malaysia. The report profiles the history and background of each business, including key details about their founders, locations, operations, products, services, and customer bases. Financial data and interviews with the business owners indicate that Huah Shan Medical Hall in Klang Valley has seen greater commercial success than Poh Aun Tong Medical Hall in Penang, with a higher annual revenue, larger customer base, and wider variety of goods. The report concludes with recommendations for how each business could improve their competitive positions in the market.
This document provides summaries of 6 different stores that were visited. Each store is summarized in 1-2 paragraphs describing key details like what products are sold, store layout and organization, customer demographics, and employee behaviors. The stores include a food market, stationery shop, homewares store, women's clothing boutique, and computer accessory shop. Overall the summaries concisely outline the essential details about each store based on observations made during visits.
This document contains a research proposal summary from a group of students on two restaurants in Malaysia - Banyonya Restaurant in Melaka and The Scene Restaurant in Shah Alam. The group conducted interviews and research on the restaurants. Some key findings include: Banyonya Restaurant has operated for 13 years and focuses on Nyonya cuisine. The Scene Restaurant serves buffet-style Malay dishes and has faced competition but remained successful due to location and food quality. The group analyzed aspects of the businesses such as history, operations, finances, competition and food offerings to compare the two restaurants.
COMPARATIVE ANALYSIS OF 2 RESTAURANTS REPORTFarah Sham
This document contains a research proposal summary from a group of students on food and beverage businesses. The group analyzed two restaurants - Banyonya Restaurant in Malacca, which has operated for 13 years, and The Scene Restaurant in Shah Alam, operating for over 20 years. The group conducted interviews with the owners of both restaurants, inquiring about starting the business, operations, competitors, revenues and challenges. Key findings included Banyonya Restaurant focusing on Nyonya cuisine, while The Scene serves buffet-style Malay dishes. Both restaurants face competition but have remained successful due to food quality and strategic location.
7 pieces of buddha wisdom that buddha never said!!Vikas Gupta
While Buddha taught many wise lessons, this article claims he never said 7 specific pieces of wisdom that are commonly attributed to him. It goes on to explain that some sayings gained popularity later and were incorrectly associated with Buddha, while others contradict his actual teachings found in Buddhist scriptures. The article aims to separate myths from the verified teachings of Buddha by investigating the origins of these supposed quotes.
La convivencia con una persona mayor dependiente requiere paciencia y empatía, especialmente en la comunicación. Mantener contacto visual, hablar claramente, y respetar los deseos de la persona mayor ayudará a crear un clima positivo. Adaptar la rutina diaria y involucrar a la familia es fundamental para brindar cuidados integrales y calidad de vida.
Este documento describe las listas de cotejo o de corroboración como instrumentos de evaluación educativa. Explica que permiten identificar actitudes, habilidades y destrezas mediante una lista de criterios que indican logros de aprendizaje. También proporciona pasos para elaborar una lista de cotejo y ejemplos de cómo usarlas para evaluar estudiantes.
El documento presenta el calendario de evaluaciones del Servicio Profesional Docente para 2016, incluyendo las fechas clave para los procesos de ingreso, promoción, evaluación diagnóstica, evaluación de desempeño del segundo grupo de maestros y evaluación al término del segundo año. Se detallan las fechas límite para la expedición de lineamientos, publicación de perfiles, aprobación de instrumentos de evaluación, aplicación de evaluaciones y publicación de resultados para cada uno de los procesos y niveles educativos básico y medio superior
Este documento resume la película "El hogar de Miss Peregrine para niños peculiares" de Tim Burton. Introduce la trama y los personajes principales, incluyendo al protagonista Jacob y los niños con habilidades especiales que viven en un bucle temporal. Describe las tres partes principales de la historia: la introducción de Jacob, su llegada a la isla y descubrimiento de los niños, y la resolución donde luchan contra los monstruos. Concluye reflexionando sobre los mensajes de aceptación y la capacidad de cada persona para
This document provides an overview of common adjective and preposition combinations in English. It begins by explaining that certain prepositions must follow specific adjectives, though there are no definitive rules. The document then lists many examples of adjectives paired with different prepositions like "to", "for", "with", "in", "on", "at", and "from". It also includes a table organizing adjectives alphabetically with their corresponding prepositions. In conclusion, the document emphasizes that learning these adjective-preposition combinations requires memorization through exposure and practice over time.
Este documento proporciona definiciones de auditoría financiera y describe los objetivos, normas y técnicas de auditoría. Define la auditoría como el examen independiente de los estados financieros de una empresa para expresar una opinión. Explica que los objetivos de la auditoría son determinar la presentación razonable de los estados financieros y comprobar el cumplimiento legal y el control interno. Además, describe las normas de auditoría generalmente aceptadas y varias técnicas como observación, confirmación y análisis utilizadas por los auditores
El documento presenta información sobre un libro de texto para la enseñanza de la lectura y escritura. Incluye créditos de los autores, agradecimientos a colaboradores y una presentación del director del Instituto de Desarrollo Profesional donde destaca la importancia de estas habilidades y el enfoque lúdico y humanista del material. Adicionalmente contiene un índice con los contenidos abordados en las diferentes secciones del libro.
This document provides an introduction to franchising. It begins by defining a franchise as an agreement between a franchisor and franchisee that allows the franchisee to use the franchisor's trademark, operating methods and receive support in exchange for fees. It then outlines some common franchise terms and the main types of franchises. The document also discusses the alternatives to franchising such as distributorships and licensing. It provides an overview of the advantages and disadvantages of owning a franchise for franchisees. Finally, it briefly touches on some of the main legal issues in franchising such as the disclosure document and franchise agreement.
This document contains a research proposal and report on comparing two herbal businesses in Malaysia - Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur. The report outlines the group members, research questions, methodology used which included interviews and site visits to the two shops. It provides background on the herbal industry in Malaysia and brief descriptions of the two businesses, including their founders and histories. Transcripts of the interview with the owner of Zhong Hua Herbal Shop are included. The report also covers recommendations, a comparative analysis and appendices with meeting minutes and shop details.
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
Savemarts Sdn Bhd and KK Mart are two grocery stores located in different areas that were analyzed. Savemarts has been operating for 30 years as a family-run business, offering services like delivery. It attracts local residents and promotes through friendly customer service. KK Mart has operated for 21 years as a franchised family business, providing convenience for local needs. Both stores aim to meet neighborhood demand through their locations and products.
The document analyzes and compares two tea businesses in Malaysia - Swee Tin Tea Merchant located in Ipoh, and Chwan Deng Tea Art located in Klang Valley. It provides background information on each business such as founding year, founders, products, customers, and size. It also discusses the history of the tea trade in China and Malaysia. A comparative analysis is presented on the competitive landscape and strategies of each business. Research methodology included interviews with each business and secondary research.
This research report analyzed and compared three clothing retail businesses: Pink Petals Fashion, L'Avenir, and Fashion Tee. Face-to-face interviews were conducted to obtain information about each business's profile, competitive traits, strategies, obstacles, and market nature. Pink Petals Fashion was found to be more commercially successful than the others due to its lower pricing strategies and support from its large parent company. Recommendations for each business included expanding product lines, improving marketing, and strengthening supplier and customer relationships.
This document summarizes and compares two traditional Chinese sundry shops in Malaysia - Perniagaan Lee Min located in Selangor and KwongTuck Sundries & Liquors Sdn.Bhd located in Penang. Both shops sell similar traditional products like dried goods, herbs, and medicine. While they face low barriers to entry and competition, they differ in factors like generation of ownership, workforce size, number of customers, and location. Overall, the document analyzes the history, operations, products, competitors, and strategies of the two shops.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Woo family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies and performance.
This document provides a research proposal and analysis of two restaurants - Banyonya Restaurant in Melaka and The Scene Restaurant in Shah Alam, Kuala Lumpur. It includes transcripts of interviews conducted with the owners of each restaurant. Key details covered are the history and operations of each business, challenges they face, and comparisons between their strategies and performance. The group's objective was to study and compare businesses in the same industry, but located in different regions of Malaysia.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different parts of Malaysia. The report profiles the history and background of each business, including key details about their founders, locations, operations, products, services, and customer bases. Financial data and interviews with the business owners indicate that Huah Shan Medical Hall in Klang Valley has seen greater commercial success than Poh Aun Tong Medical Hall in Penang, with a higher annual revenue, larger customer base, and wider variety of goods. The report concludes with recommendations for how each business could improve their competitive positions in the market.
This document provides summaries of 6 different stores that were visited. Each store is summarized in 1-2 paragraphs describing key details like what products are sold, store layout and organization, customer demographics, and employee behaviors. The stores include a food market, stationery shop, homewares store, women's clothing boutique, and computer accessory shop. Overall the summaries concisely outline the essential details about each store based on observations made during visits.
This document contains a research proposal summary from a group of students on two restaurants in Malaysia - Banyonya Restaurant in Melaka and The Scene Restaurant in Shah Alam. The group conducted interviews and research on the restaurants. Some key findings include: Banyonya Restaurant has operated for 13 years and focuses on Nyonya cuisine. The Scene Restaurant serves buffet-style Malay dishes and has faced competition but remained successful due to location and food quality. The group analyzed aspects of the businesses such as history, operations, finances, competition and food offerings to compare the two restaurants.
COMPARATIVE ANALYSIS OF 2 RESTAURANTS REPORTFarah Sham
This document contains a research proposal summary from a group of students on food and beverage businesses. The group analyzed two restaurants - Banyonya Restaurant in Malacca, which has operated for 13 years, and The Scene Restaurant in Shah Alam, operating for over 20 years. The group conducted interviews with the owners of both restaurants, inquiring about starting the business, operations, competitors, revenues and challenges. Key findings included Banyonya Restaurant focusing on Nyonya cuisine, while The Scene serves buffet-style Malay dishes. Both restaurants face competition but have remained successful due to food quality and strategic location.
7 pieces of buddha wisdom that buddha never said!!Vikas Gupta
While Buddha taught many wise lessons, this article claims he never said 7 specific pieces of wisdom that are commonly attributed to him. It goes on to explain that some sayings gained popularity later and were incorrectly associated with Buddha, while others contradict his actual teachings found in Buddhist scriptures. The article aims to separate myths from the verified teachings of Buddha by investigating the origins of these supposed quotes.
La convivencia con una persona mayor dependiente requiere paciencia y empatía, especialmente en la comunicación. Mantener contacto visual, hablar claramente, y respetar los deseos de la persona mayor ayudará a crear un clima positivo. Adaptar la rutina diaria y involucrar a la familia es fundamental para brindar cuidados integrales y calidad de vida.
Este documento describe las listas de cotejo o de corroboración como instrumentos de evaluación educativa. Explica que permiten identificar actitudes, habilidades y destrezas mediante una lista de criterios que indican logros de aprendizaje. También proporciona pasos para elaborar una lista de cotejo y ejemplos de cómo usarlas para evaluar estudiantes.
El documento presenta el calendario de evaluaciones del Servicio Profesional Docente para 2016, incluyendo las fechas clave para los procesos de ingreso, promoción, evaluación diagnóstica, evaluación de desempeño del segundo grupo de maestros y evaluación al término del segundo año. Se detallan las fechas límite para la expedición de lineamientos, publicación de perfiles, aprobación de instrumentos de evaluación, aplicación de evaluaciones y publicación de resultados para cada uno de los procesos y niveles educativos básico y medio superior
Este documento resume la película "El hogar de Miss Peregrine para niños peculiares" de Tim Burton. Introduce la trama y los personajes principales, incluyendo al protagonista Jacob y los niños con habilidades especiales que viven en un bucle temporal. Describe las tres partes principales de la historia: la introducción de Jacob, su llegada a la isla y descubrimiento de los niños, y la resolución donde luchan contra los monstruos. Concluye reflexionando sobre los mensajes de aceptación y la capacidad de cada persona para
This document provides an overview of common adjective and preposition combinations in English. It begins by explaining that certain prepositions must follow specific adjectives, though there are no definitive rules. The document then lists many examples of adjectives paired with different prepositions like "to", "for", "with", "in", "on", "at", and "from". It also includes a table organizing adjectives alphabetically with their corresponding prepositions. In conclusion, the document emphasizes that learning these adjective-preposition combinations requires memorization through exposure and practice over time.
Este documento proporciona definiciones de auditoría financiera y describe los objetivos, normas y técnicas de auditoría. Define la auditoría como el examen independiente de los estados financieros de una empresa para expresar una opinión. Explica que los objetivos de la auditoría son determinar la presentación razonable de los estados financieros y comprobar el cumplimiento legal y el control interno. Además, describe las normas de auditoría generalmente aceptadas y varias técnicas como observación, confirmación y análisis utilizadas por los auditores
El documento presenta información sobre un libro de texto para la enseñanza de la lectura y escritura. Incluye créditos de los autores, agradecimientos a colaboradores y una presentación del director del Instituto de Desarrollo Profesional donde destaca la importancia de estas habilidades y el enfoque lúdico y humanista del material. Adicionalmente contiene un índice con los contenidos abordados en las diferentes secciones del libro.
This document provides an introduction to franchising. It begins by defining a franchise as an agreement between a franchisor and franchisee that allows the franchisee to use the franchisor's trademark, operating methods and receive support in exchange for fees. It then outlines some common franchise terms and the main types of franchises. The document also discusses the alternatives to franchising such as distributorships and licensing. It provides an overview of the advantages and disadvantages of owning a franchise for franchisees. Finally, it briefly touches on some of the main legal issues in franchising such as the disclosure document and franchise agreement.
This document contains a research proposal and report on comparing two herbal businesses in Malaysia - Zhong Hua Herbal Shop in Teluk Intan and Bao Jian Herbal Shop in Kuala Lumpur. The report outlines the group members, research questions, methodology used which included interviews and site visits to the two shops. It provides background on the herbal industry in Malaysia and brief descriptions of the two businesses, including their founders and histories. Transcripts of the interview with the owner of Zhong Hua Herbal Shop are included. The report also covers recommendations, a comparative analysis and appendices with meeting minutes and shop details.
This document contains a research proposal and presentation from a group of students on food and beverage businesses. It includes an introduction outlining the assignment to study and compare two businesses in different regions of Malaysia. The group chose to analyze Banyonya Restaurant in Melaka and The Scene Restaurant in Shah Alam. The document provides transcripts of interviews with the owners of each restaurant, discussing topics like history, operations, competition and strategies. It also includes a comparative analysis of the two businesses in terms of challenges faced, competitors and stability.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Kwong family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies, competitors, markets, and challenges faced.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Kwong family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies, competitors, and performance.
- The document analyzes and compares two Chinese tea businesses - Swee Tin Tea Merchant in Ipoh and Chwan Deng Tea Art in Klang.
- It provides background on each business, including founding year and founders. It also identifies their main products and customers.
- A comparative analysis is presented, outlining the competitive landscape in each location, top competitors, and obstacles faced in starting a Chinese tea business. Market characteristics and a comparison of the two businesses is also summarized.
This document analyzes and compares two Chinese tea businesses - Swee Tin Tea Merchant located in Ipoh, and Chwan Deng Tea Art located in Klang Valley. It provides a brief history of each business, including when they were founded, their founders, products, customers, and recent developments. It also lists the research questions asked during interviews with each business. Finally, it presents a comparative analysis of the competitive traits of each business, including the number of competitors in their respective areas.
- The document analyzes and compares two Chinese tea businesses - Swee Tin Tea Merchant in Ipoh and Chwan Deng Tea Art in Klang.
- It provides background on each business, including founding year and founders. It also identifies their main products and customers.
- A comparative analysis is presented, including the number of competitors in each area, biographies of top competitors, and obstacles in starting a Chinese tea business. The nature of the tea market is described as perfect competition.
- Key differences and the competitive strategies employed by each business are summarized.
The document compares two cafés - Eté Café and Shakespeare. Eté Café is a small Penang café run by a Taiwanese owner that specializes in French desserts and signature coffees. Shakespeare is a larger café in Selangor founded by a man interested in Japanese baking styles. Both cafés share similarities like being passion projects of their owners and selling similar food items. However, Eté Café is much smaller and focuses on loyal regular customers through personal interactions, while Shakespeare targets new customers in its busy location but struggles with service issues.
The document describes group members conducting interviews of 3 Chinese herbal medicine shops - Keen Hing Enterprise, Kien Fatt Medical Store, and Eu Yan Sang Medical Store - to compare their histories, locations, products, and business strategies for a school assignment. Key details about the founding and operations of each shop are provided. The group members conducted research, interviews, discussions and divided work to complete the comparative report.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas: Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to obtain information. The businesses are analyzed and compared based on factors such as history, location, products/services offered, number of employees, annual revenue, number of customers, and marketing strategies. It is concluded that Huah Shan Medical Hall is more commercially successful due to a greater annual revenue, higher number of customers, and wider variety of goods provided.
This report provides a comparative analysis of two Chinese herbal medicine shops located in different geographical areas of Malaysia. The report analyzes Poh Aun Tong Medical Hall in Georgetown, Penang and Huah Shan Medical Hall in Klang Valley, Selangor. Interviews were conducted at each shop to gather information. The analysis finds that Huah Shan Medical Hall has greater annual revenue, more customers, and a wider variety of goods compared to Poh Aun Tong Medical Hall. Both shops serve local customers and senior citizens but differ in factors such as location, number of employees, services provided, and business operations.
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1. SCHOOL OF ARCHITECTURE, BUILDING AND DESIGN
FOUNDATION IN NATURAL BUILD ENVIRONMENT
ENGLISH 2 (ELG 30605)
LECTURER: CASSANDRA WIJESURIA
SUBMISSION & PRESENTATION DATE: 1st
of JUNE 2015
PRESENTATION TITLE: CHINESE HERBAL SHOP
GROUP MEMBERS:
Names ID
Lai Tze Xiuan 0318056
Tan Yincy 0318355
Ng Kheng Soon 0318946
Hooi Zhao Hong 0318564
Erik Ong 0318056
Tan Ken Ric 0318631
2. CONTENT
1. RESEARCH PROPOSAL
1.1. INTRODUCTION
2. KEY SUMMARY
2.1. LOCATION
2.2. TOPIC
2.3. GROUP MEMBERS
2.4. INTERVIEW QUESTIONS
2.5. METHODOLOGY
3. BRIEF DESCRIPTION OF THE BUSINESSES
3.1. HERBAL INDUSTRY
3.2. WAN CHOON TONG HERBAL SHOP
3.3. TOON CHOON THONG HERBAL SHOP
4. TRANSCRIPT
4.1. WAN CHOON TONG HERBAL SHOP
4.2. TOON CHOON THONG HERBAL SHOP
4. INTRODUCTION
In this report we will be analyzing two herbal industries, both located at different regions of
Malaysia. We would like to do Chinese herbal industry because we would like to know more
about how they are different from modern medications. The two herbal shops we went to
interview were ‘Wan Choon Tong’ Shop, Seremban and ‘Toon Choon Tong’ Shop, Semenyih.
Our objectives to compare the two shops are to find out the background, current situation and if
anyone is planning to open a similar business, how we should start and progress etc.
5. Key Summary
2.1: Location
The Wan Choon Tong is located in Seremban and Toon Choon Thong is located in Semenyih.
Seremban is a capital of Negeri Sembilan. Semenyih is one of the small towns in Selangor.
Seremban is more developed compared to Semenyih thus the business in Seremban is running
better.
2.2: The Topic
Our tasks for this project are to know how the marketing strategies they used for example their
advertisement, services, training for their workers and so on. For such shop that has been running
for over 50 years, we would like to compare how they overcome and outdo the competitors.
2.3: Group Members
Lai Tze Xiuan
Tan Yincy
Ng Kheng Soon
Hooi Zhao Hong
Erik Ong
Tan Ken Ric
6. 2.4: Interview Questions
What’s your name
Who’s the founder of the shop?
Can you tell us more about your shop, for example the history of it?
Average of how many customers do you have?
Normally who are the customers that visits your shop?
How is your business, is it running well?
Do you face any competitors?
How do you overcome the competitors?
Do you face any obstacles when you started running the business?
How many branches do you have?
Do you plan to expand your business in the future?
What advice would you offer us if we were to open a Chinese herbal shop, and what
difference do you see between the 90s and now?
7. 2.5 Methodology
2.5.1 The Interview
We interviewed Leong Yee Fatt who is the son of the founder of a herbal shop Wan Choon Tong,
in Seremban. The next interview was done in Semenyih with Saw Shak Choi, who is the foder of
the business itself. We were toured around the shop then brought to a small table to do our
interviews. While one was more shy then the other, we had a hard time trying to capture what
Saw Shak Choi was saying. But overall both shops were very welcoming and we had a good
time interviewing them.
2.5.2 References
We did not get any references because both the Herbal Shops did not have any websites or any
social media pages for us to refer to. We took some references based on experiences with the
customers of the stores individually.
2.5.3 Meetings
Our meetings were took place in Whatsapp, Class and Skype. Everyone had equal parts for this
project and everything went accordingly so no one did anything less.
8. Brief Description of the Business
3.1: Brief description of herbal industry
Chinese herbs are pretty decent in Malaysia’s industry; there are still Malaysians who trust this
more than the modern medication as it brings up a lot of side effects. Many of the herbs we get in
Malaysia originates from mainly China and Taiwan. They are the most well-known for
traditional Chinese medication. Many of the herbs we get from the shops are findable in the
nature.
3.2: Wan Choon Tong Herbal Shop
Wan Choon Tong Herbal Shop was founded in the year 1942 by the father of the current owner.
It has been 62 years since the business started running and it still remains at the same location in
Seremban. The shop sells many types of traditional Chinese herbs from all around the world. The
business is running well due to the high popularity of loyal customers. The shop ranges from
drugs to alcoholic medication. There is a very wide variety of medications in the shop. Their
customers per day can reach up to 100 because this herbal shop located at the busy town in
Seremban.
3.3: TOON CHOON THONG HERBAL SHOP
Toon Choon Thong has been around for 52 years now, but it is only been 1 generation. The
current owner of the shop is the founder of the shop. He found the shop at the age of 20 during
1963. It has been a great success since then; the shop is built on loyal customers all around the
area and there aren’t many competitions around because it’s in a outskirt of town. Because there
are no competitions around so the loyal customers are easy to get. It has average of 30-50
customers per day.
9. COMPARATIVE ANALYSIS
6.1 Comparative Analysis of two business
As mentioned above, we interviewed two businesses from two different locations. The first
business, which we interviewed in Seremban named Wan Choon Tong was founded by the father
of Leong Yee Fatt. The second business, which had already been operating for 52 years named
Toon Choon Tong and was founded by Mr Saw Shok Choi. By studying and understanding these
two herbal shop, similarities as well as differences were observed.
Both herbal shop‘s main product are herbs, medicine, health consultancies service and
conventional item. However they have different points of view in herbal industry. Wan Choon
Tong , Mr Leong he is an open minded and modern aggressive businessman. What make him so
aggressive is because in his area one block of shop lot it already has four competitor. Toon
Chong Tong herbal shop have operated this shop for 52 year, during his secondary he learned
and started the business himself. His shop is located in Semenyih a small village so he had fewer
competitors compared to Wan Choon Tong herbal shop.
Hence both shops have differences in term of customer. Wan Choon Tong has an average of
100 customers a day, Toon Chong Tong has an average of 30-50 customers a day . But these two
herbal shops had admitted that most of the customers are middle and old age, 20 % of the
customer are young aged. The reason why the number of the customer between these two herbal
shop has a huge difference, Wan Choon Tong is located in Seremban, Seremban is a city where
there many people work stay there. Toon Chong Tong is located in semenyih is a outskirt of
town, the amount of the people is lesser compare to Seremban.
10. The two shops established for different purposes , Wan Choon Tong herbal shop focuses
more into business and in the same way they are also wanted to cure people sickness , for Wan
Chong Tong , they are more experience than Toon Choong Tong , this herbal shop had operated
for 62 year. Wan Chong Tong started during 1953. During that time the economy is bad many
family couldn’t afford to buy medicine, his father opened this shop was to help the town and
cure the villager . After 10 years later the economy is established Mr Leong Yee Fatt continue
his father business when he was in secondary school. On the other side, Toon choon tong was
established in the year 1963 which had operate for 52 years. Toon Chong Tong doesn’t have any
branches he only have one shop. Mr Saw Shak Choi doesn’t have any plan to expand his
business.
Like any other businesses, these two also faced some challenging obstacles operating the
herbal shop, two of these herbal shops have the same problem when they started this herbal shop.
Wan Choon Tong, when Mr Leong’s dad started this business it go very bad for few month
because herbal shop business works more towards trust between the shop and the customer .
During the first few year Wan Choon Tong had difficulties of obtaining regular customer this
causes the owner himself lose confident towards his business. Even thought, Mr Leong had low
esteem but he still doesn’t give up and sell to the customer with the reasonable price, right
product and give trust toward customer. Mr Leong had fight for the trustworthy between him and
customer for the past few years, at last he managed to get regular customer and slowly he expand
his business during his fifth year and now he have four shop in different place , Mr Leong had
fight for many year and now he manage to get 100 customer per day. Mr Leong Yee Fatt father
has been operating Wan Choon Tong earlier than Toon Choon Tong they get regular customer
easier during the early year his father was the one fight the trust between him and customer after
11. he continue his father business, many customer had trust toward Wan Choon Tong herbal shop
so it is easy for Mr Leong to continue his father shop. But it doesn’t mean Mr Leong is having an
easy life he also have to fight and keep the regular customer.
Along with the challenges came the competitors , Wan Choon Tong herbal shop has one
main competitor , which is You Liang and Yin Foh herbal shop is because the owner of the shop
had operate earlier than Wan Choon Tong he had more experience in herbal industry . Toon
Chong Tong had less competitors because his shop is located in one of the rural place in
Semenyih .
In conclusion, two of these herbal shop has been establish and they are equally stable. But to
compare two of these herbal shop Toon Choon Tong had more difficulties than Wan Choon
Tong . This is mostly because Mr Saw open the business later than Mr Leong , Mr Leong have
the hard time to get regular customer .
12. 6.2 Comparative Table
ITEM WAN CHONG TONG
HERBAL SHOP
TOON CHONG TONG
HERBAL SHOP
NUMBER OF
COMPETITORS
There are one main
competitor herbal
shop
There are no competitor in the
surrounding .
BRIEF DESCRIPTIONS
OF COMPETITORS
herbal shop
- Another traditional
herbal beside two
block of shop lot
- Sell the same and
variety of item
- The price of the shop
is same as Mr Leong
they have the same
amount of customer .
Currently they have no
competitor in the surrounding
because is in the village you
seldom see people doing
business in that rural area .
13. WAN CHONG TOONG
HERBAL SHOP
TOON CHONG TOONG
HERBAL SHOP
PRICE Reasonable and affordable Reasonable and affordable
ADVERTISEMENT Face-to-Face Communication Face-to-Face Communication
QUALITY OF SERVICE Friendly and serve customer
with polite manner
Friendly and always face
customer with smile and with
a polite manner
ATMOSPHERE Crowded, have limited space
for car but overall is a nice
and clean atmosphere
Cooling , chilling and less
people or either traffic
STRATEGIES TO COMPETE WITTH COMPETITORS
WHAT ARE THE
OBSTACLES FACED BY
NEW BUSINESS ?
One of the obstacles faced by the new generation business that
wishes to enter the trustworthy between you and the customer.
Management of the shop and the new trained worker must
reach to quality and demand of the shop and customer.
Communication toward the society demand. Thus, make it
more challenging to start off a new business in herbal industry.
Nevertheless, these difficulties and challenge can be more
14. during the future when the newcomers are willing to work hard
and overcome the old fashion business. Nowadays Business are
keeping involve many more innovative and creative people
coming and operate a business.
NATURE OF BUSINESS Both herbal shop are in Oligopoly market
- These shops are selling identical products which are a
variety of herbal, both are in a relatively small market
and they doesn’t involve big amount of capital. It is also
more difficult for new parties that are interested in this
industry to venture into as the license required to start
up is very hard to obtain. Besides that, some important
aspects needed to operate a herbal shop are trust
between you and your customer, customer loyalty and
interest towards this industry.
15. WAN CHONG TONG
HERBAL SHOP
SIMILARITIES TOON CHONG TONG
HERBAL SHOP
Herbal and Chinese medicine
And
Conventional item
MAIN PRODUCT
Herbal and Chinese medicine
And
Conventional item
Local WORKERS Local
They expand their business
worldwide see how it goes
FUTURE PLAN No intention to expand their
business
Provide services with polite
and honesty
STRATEGY Provide services and guild
toward customer
16. Wan Chong Tong
herbal shop
Difference Toon Chong Tong
Herbal shop
Mr Leong’s dad established his
herbal shop on the year of
1953. He start to take over his
father’s business 30 year ago
Founder and history
Mr Saw established his herbal
shop on the year 1963 .
Wan Chong Tong located at
Seremban first block Location
Toon Choon tong located at
semenyih a village with a
block shop lot
4 around Negeri Sembilan Number of branches None
Medicine , treatment and
groceries
Types of product sold Medicine , treatment and
groceries
9 a.m-8:30 p.m Business hour 9 a.m-10:30 p.m
Handle by the owner himself
only hoping to pass to his son
Business operation Handle by the owner himseld
and other employee
100 customer per day regular
customer
Number of customer
30-50 customer per day
include regular customer
17. RECOMMENDATIONS
Based on the analysis of the interview which we just interview two of these herbal shop that we
have conducted previously, we conclude that Wan Chong Tong had high amount of customer
compare to Toon Chong Tong .Although Toon Chong Tong have more experience than Wan
Chong Tong in herbal industry. Because Wan Chong Tong is more aggressive and dare to take
the risk and expand his business to worldwide, is no doubt that Mr Leong can manage to get
huge amount of customer. Anyway they two are equally comparable because Mr Leong
experience is not camparable to Mr Saw, and Mr Saw is less aggressive than Mr Leong, He
doesn’t dare to take the risk.
18. APENDICES
Appendix 1: Meetings
Date: 26th
April 2015 Time: 2pm-5pm Venue: Taylors
Lakeside
Meeting Hosted by: Lai Tze Xiuan
Note Taken by: Tan Ken Ric
Time kept by: Ng Kheng Soon
Attendance: Lai Tze Xiuan, Ng Kheng Soon, Tan Ken Ric, Erik Ong, Tan Yincy, Hooi
Zhao Hong
3 Hour Location for interview and questionnaires
Discussion: What types of business we want to interview and the location of the interviews.
After that we discussed about the questions we would like to ask to know more about the
shop.
Conclusion: We decided to interview Chinese herbal shops, one located at Seremban and
the other in Semenyih. We decided to ask about the background, current situations and
future planning for the shops.
Appendix 2: Meeting
19. Date: 3rd
of May 2015 Time: 2pm-5pm Venue:
Taylors Lakeside
Meeting Hosted by: Lai Tze Xiuan
Note Taken by: Tan Ken Ric
Time kept by: Ng Kheng Soon
Attendance: Lai Tze Xiuan, Ng Kheng Soon, Tan Ken Ric, Erik Ong, Tan Yincy, Hooi
Zhao Hong
3 Hour Distribution of work
Discussion: We distributed all the works to the group members equally and made sure if
there were any information left out, we could use skype or whatsapp to ask about it.
Conclusion: Everyone has their task assigned individually
Appendix 3: Meeting
20. Date: 25th
of May 2015 Time: 2pm-5pm Venue:
Taylors Lakeside
Meeting Hosted by: Ng Kheng Soon
Note Taken by: Tan Ken Ric
Time kept by: Lai Tze Xiuan
Attendance: Lai Tze Xiuan, Ng Kheng Soon, Tan Ken Ric, Erik Ong, Tan Yincy, Hooi
Zhao Hong
3 Hour Compilation of work
Discussion: We checked all the works done and checked for any mistakes
Conclusion: We compiled all our works and made some preparation for the presentation
21. Transcript
4.1 TOON CHOON TONG HERBAL SHOP
What’s your name
- Saw Shok Choi
Whos the founder of the shop?
I am the founder of the shop, I have been operating it for 52 years already.
Average of how many customers do you have?
- 30-50 per day
Normally who are the customers that visit your shop?
- Middle aged and elderlies.
How is your business, is it running well?
- The business is still running smoothly for us because we keep in touch with our loyal
customers. We have a good foundation in the past so its not so difficult for us now.
Do you face any competitors?
- There aren’t many competition around because this is a rural area
22. How do you overcome the competitors?
- We don’t worry about other modern competitions because we focus on our products
and earn our trusts by being honest. This is our strategy to compete against the
others.
Do you face any obstacles when you started running the business?
- Not really.
How many branches do you have?
- Just this branch.
Do you plan to expand your business in the future?
- Not really because we want to keep it small as money is not main interest.
What advice would you offer us if we were to open a Chinese herbal shop, and what
difference do you see between the 90s and now?
- It is tougher to join in the business now as the government are fussier about the
medicine that would give negative effects for the consumers. Back then it wasn’t so
strict but because due to some negative effects from the medicine consumers had
reported on the rise.
23. 4.2: WAN CHOON THONG HERBAL SHOP
What’s your name?
- Leong Yee Fatt
Whos the founder of the shop?
- My dad pass over this shop to me and this shop has been operating for 62 years
Can you tell us more about your shop, for example the history of it?
My father was the owner of the shop and I continued the business since I was in
secondary school.
Average of how many customers do you have?
100 per day
Can you tell us more about your shop, for example the history of it?
- This shop has been operating for 62 years, it has been running for 2 generations
now. Regular customers have been coming in for over 50 years because we have
gained their trusts for us.
24. Normally who are the customers that visits your shop?
- Middle and elderlies
How is your business, is it running well?
- The business is running well because I have loyal customers around me, but it
wasn’t easy in the beginning where I didn’t have so many customers. But after a
while of gaining their trusts, the business is now running well.
Do you face any competitors?
- Yes, there are 4 shops
How do you overcome the competitors?
- We don’t really care about the competitors as we just focus on our service towards
customer
Do you face any obstacles when you started running the business?
- The only obstacle we face are some of the competitors around, its very hard to get
new customers
How many branches do you have?
- 4
Do you plan to expand your business in the future?
- Yes but depending on the progress of our current shop
25. What advice would you offer us if we were to open a Chinese herbal shop, and what
difference do you see between the 90s and now?
- Compare to now and the 90s, health department are very strict about the
medication we give and you are needed with a license to open an herbal shop. So
compare to then and now, it would be easier to open one last time.