K9 Pets Shop in Georgetown, Penang is a home-based business started in 1974 by Mr. Tan Teik Poh. It began as a dog training business and later expanded to include a pet shop selling pet food, supplies and accessories. In comparison, Petsmore in Klang Valley is a larger commercial business with multiple branches across the region. The differences in location and scale of operations reflect the distinct nature of each business - a home-based shop in a smaller city versus a regional commercial chain in a larger metropolitan area.
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed.
The document summarizes research on the domestication of dogs. It discusses how genetic research has found that dogs were domesticated earlier than previously thought, between 15,000-40,000 years ago. While East Asia was thought to be the locus of first taming, the research found high genetic diversity in African village dogs as well, suggesting domestication occurred there simultaneously. To learn more about when and where traits were first selected, the researchers plan to analyze specific regions of the dog genome and work with archaeologists. The summary provides key details about the research and its goal of better understanding early human-dog relationships.
This report compares two traditional pastry shops located in Penang and Seremban, Malaysia. Asian Siew Pau in Seremban is famous for its siew bao and was founded in 1998, while Ming Xiang Tai in Penang has 4 branches and was founded in 2008 to honor the founder's grandparents who previously sold pastries. Both shops face competition from other local pastry shops. Asian Siew Pau focuses on customer service and welfare to maintain customers, while Ming Xiang Tai attracts many customers through its traditional recipes and strategic locations. Starting a new pastry business is difficult due to obtaining loans and breaking into an established market.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Woo family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies and performance.
YiYi Inc. is developing a tumbler cup dispenser that uses thermoelectric cooling technology. The tumbler is made of stainless steel and has a touchscreen LCD to select hot or cold water. It uses thermoelectric modules and a direct current to convert heat and cool or heat the water within 3 minutes. The tumbler cup dispenser aims to provide a convenient way for people to access hot or cold drinks on the go without needing to boil or refrigerate water in advance.
This document provides information about a comparative analysis project conducted by a group of students. It analyzes two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley. The document includes a table of contents, key summary of the analysis, brief bios of each business including their history and products, and a comparative analysis of their competitive traits. The analysis found that while Tuck Kee has a local following in Penang, Oloiya has higher national popularity due to its many outlets across Malaysia. Both businesses also offer international export services.
This document provides a comparative analysis of two noodle shops located in different geographical areas - Yee Kee Beef Noodles in Seremban, and Sarawak Noodles House in Klang Valley. It includes brief backgrounds of the businesses, their founders, products, number of customers, and a comparison of their competitive traits such as number of competitors, market shares, top competitors, and strategies for competing. The analysis found that while Yee Kee Beef Noodles faces only one main competitor, Sarawak Noodles House has many more competitors in its urban location near colleges. Both businesses aim to maintain their customer bases through traditional recipes and marketing strategies like social media.
This report provides a comparative analysis of 3 bakery businesses located in different geographical areas: Ming Xiang Tai in Penang, and Tong Kee Brothers Confectionery and Cake Sense in Klang Valley, Malaysia. It analyzes their competitive traits including top products, number of competitors, market share, competitive strategies, and growth over 3-5 years. Ming Xiang Tai focuses on Cantonese pastries and has expanded to 3 locations, controlling quality and offering online sales. Tong Kee Brothers provides over 200 product varieties, new product development, and promotions. Cake Sense has grown to 12 stores since 2005 focusing on cakes, pastries, and customer experience. The report evaluates the competitive landscape and success of each
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed.
The document summarizes research on the domestication of dogs. It discusses how genetic research has found that dogs were domesticated earlier than previously thought, between 15,000-40,000 years ago. While East Asia was thought to be the locus of first taming, the research found high genetic diversity in African village dogs as well, suggesting domestication occurred there simultaneously. To learn more about when and where traits were first selected, the researchers plan to analyze specific regions of the dog genome and work with archaeologists. The summary provides key details about the research and its goal of better understanding early human-dog relationships.
This report compares two traditional pastry shops located in Penang and Seremban, Malaysia. Asian Siew Pau in Seremban is famous for its siew bao and was founded in 1998, while Ming Xiang Tai in Penang has 4 branches and was founded in 2008 to honor the founder's grandparents who previously sold pastries. Both shops face competition from other local pastry shops. Asian Siew Pau focuses on customer service and welfare to maintain customers, while Ming Xiang Tai attracts many customers through its traditional recipes and strategic locations. Starting a new pastry business is difficult due to obtaining loans and breaking into an established market.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Woo family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies and performance.
YiYi Inc. is developing a tumbler cup dispenser that uses thermoelectric cooling technology. The tumbler is made of stainless steel and has a touchscreen LCD to select hot or cold water. It uses thermoelectric modules and a direct current to convert heat and cool or heat the water within 3 minutes. The tumbler cup dispenser aims to provide a convenient way for people to access hot or cold drinks on the go without needing to boil or refrigerate water in advance.
This document provides information about a comparative analysis project conducted by a group of students. It analyzes two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley. The document includes a table of contents, key summary of the analysis, brief bios of each business including their history and products, and a comparative analysis of their competitive traits. The analysis found that while Tuck Kee has a local following in Penang, Oloiya has higher national popularity due to its many outlets across Malaysia. Both businesses also offer international export services.
This document provides a comparative analysis of two noodle shops located in different geographical areas - Yee Kee Beef Noodles in Seremban, and Sarawak Noodles House in Klang Valley. It includes brief backgrounds of the businesses, their founders, products, number of customers, and a comparison of their competitive traits such as number of competitors, market shares, top competitors, and strategies for competing. The analysis found that while Yee Kee Beef Noodles faces only one main competitor, Sarawak Noodles House has many more competitors in its urban location near colleges. Both businesses aim to maintain their customer bases through traditional recipes and marketing strategies like social media.
This report provides a comparative analysis of 3 bakery businesses located in different geographical areas: Ming Xiang Tai in Penang, and Tong Kee Brothers Confectionery and Cake Sense in Klang Valley, Malaysia. It analyzes their competitive traits including top products, number of competitors, market share, competitive strategies, and growth over 3-5 years. Ming Xiang Tai focuses on Cantonese pastries and has expanded to 3 locations, controlling quality and offering online sales. Tong Kee Brothers provides over 200 product varieties, new product development, and promotions. Cake Sense has grown to 12 stores since 2005 focusing on cakes, pastries, and customer experience. The report evaluates the competitive landscape and success of each
This document provides a comparative analysis of two noodle businesses located in different areas - Yee Kee Beef Noodles in Seremban and Sarawak Noodles House in Klang Valley. The analysis examines the businesses' histories, products, competitors, strategies, obstacles faced and market conditions. Key findings are that Yee Kee Beef Noodles has been in business longer, has more locations and makes a profit, while Sarawak Noodles House operates at a loss due to keeping prices low to provide customer comfort despite high costs. Overall, the analysis concludes Yee Kee Beef Noodles is more successful due to its experience, brand recognition and profitability.
Tean Ean Local Products in Penang and Sin Hup Heng Local Product in Klang Valley are compared. Tean Ean offers a variety of differentiated local products and pastries and has grown more successful than Sin Hup Heng, which offers a limited standardized product selection. Tean Ean employs strategies like promotions and good customer service to compete against rivals, while Sin Hup Heng focuses on product quality. The report analyzes the competitive nature of each market and provides recommendations for Sin Hup Heng to diversify products and improve their shop location and appearance.
The document compares two chicken rice businesses - Leong Shifu BBQ Chicken Rice in Klang Valley and Hong Kee Roasted Chicken and Duck Rice in Penang. It provides background on the founders and operations of both businesses. It finds that Hong Kee has been more commercially successful, with about 150-200 plates sold daily compared to Leong Shifu's 10 chickens. Both businesses operate in an oligopoly market with many competitors, including top competitors like Garlic Roasted Chicken Rice Shop and Peng Yang Chicken Rice.
This document summarizes and compares two traditional Chinese sundry shops in Malaysia - Perniagaan Lee Min located in Selangor and KwongTuck Sundries & Liquors Sdn.Bhd located in Penang. Both shops sell similar traditional products like dried goods, herbs, and medicine. While they face low barriers to entry and competition, they differ in factors like generation of ownership, workforce size, number of customers, and location. Overall, the document analyzes the history, operations, products, competitors, and strategies of the two shops.
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
This document provides a comparative analysis of two local product shops located in different geographical areas - Tean Ean Local Products in Penang and Sin Hup Heng in Klang Valley, Selangor. The analysis examines aspects like the businesses' histories, products, strategies, market competition and recommendations. It finds that Tean Ean has been more commercially successful due to offering a wider variety of differentiated products, employing effective promotional strategies and being located in a high tourism area, while Sin Hup Heng faces challenges from limited product varieties and an outdated shop location. Recommendations are made for Sin Hup Heng to diversify products for different cultures and relocate to an area with more parking.
Savemarts Sdn Bhd and KK Mart are two grocery stores located in different areas that were analyzed. Savemarts has been operating for 30 years as a family-run business, offering services like delivery. It attracts local residents and promotes through friendly customer service. KK Mart has operated for 21 years as a franchised family business, providing convenience for local needs. Both stores aim to meet neighborhood demand through their locations and products.
This document provides an overview of Warisan Craft Enterprise, a partnership business that produces and sells products made from rattan. The business is located in Port Dickson, Negeri Sembilan, Malaysia and has 6 partners. Warisan Craft Enterprise aims to maintain traditional rattan crafts and create new unique products. The business plan outlines the company details, backgrounds of the partners, and financial projections over 3 years with an estimated profit of RM 316,376.19.
This document appears to be an English assignment from Taylor's University requiring students to write a report comparing two chicken rice businesses in different locations - one in Selangor, West Malaysia called Prosperity Bowl Restaurant, and the other in Sarawak, East Malaysia called Singapore Chicken Rice. The report includes sections on the history of each business, descriptions of the businesses, a comparative analysis of their competitive traits, a summary table comparing the businesses, recommendations, and appendices with pictures and interview questions/answers.
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed to gather data for the report.
The document summarizes research on the origins of dog domestication. It discusses recent genetic research that challenges the assumption that dogs were first domesticated in East Asia. A study found that village dogs in Africa have similar genetic diversity to those in East Asia, suggesting dogs may have been domesticated in those regions at similar times. The document also notes efforts to collect more genetic samples from village dogs globally to get a better understanding of dog domestication. It aims to pinpoint the earliest traits that were selected during domestication and provide insights into why dogs were the first species domesticated by humans.
This document provides information about two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley. It summarizes key details about the founding and operations of Tuck Kee Dried Meat, which was established in the 1980s and remains a family-run business focused on dried meat and meat floss. It also briefly outlines background about Oloiya Dried Meat, noting it has many outlets nationwide in Malaysia. The document goes on to compare various competitive traits of the two businesses such as their products, markets, and popularity.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and provides interior design services. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration and design services. Both businesses were compared based on their history, products, customers, finances, and future plans.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and does interior decorating. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration services. Both businesses were compared based on their history, products, customers, finances, and future plans.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed and compared. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and provides interior design services. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration and design services. While Heng Furnishing aims to expand into mattress sales, The Curiosity Shop hopes to strengthen their team and supply quality products. Both businesses were found to differ in their locations, types of furniture sold, and financial situations.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
The document summarizes a research project comparing two Chinese herbal shops located in different parts of Malaysia. A group of seven students interviewed the owner of Zhong Hua Herbal Shop in Teluk Intan, Perak, which has been in business for over 28 years. They were unable to interview the owner of Bao Jian Herbal Shop in Kuala Lumpur due to an unhelpful employee. The document includes transcripts of the Zhong Hua interview, brief descriptions of the herbal industry and the two shops, and an outline of the group's research methodology and questions.
This document provides information about two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley, Malaysia. It includes a brief history of each business, their founders, locations, products offered, number of employees and customers. A comparative analysis found that while Tuck Kee has around 8 competitors locally in Penang, Oloiya has over 50 competitors nationally with multiple outlets across Malaysia. Oloiya also has a larger market share than Tuck Kee. Both businesses offer export services internationally in addition to their retail operations.
This document provides a comparative analysis of two noodle businesses located in different areas - Yee Kee Beef Noodles in Seremban and Sarawak Noodles House in Klang Valley. The analysis examines the businesses' histories, products, competitors, strategies, obstacles faced and market conditions. Key findings are that Yee Kee Beef Noodles has been in business longer, has more locations and makes a profit, while Sarawak Noodles House operates at a loss due to keeping prices low to provide customer comfort despite high costs. Overall, the analysis concludes Yee Kee Beef Noodles is more successful due to its experience, brand recognition and profitability.
Tean Ean Local Products in Penang and Sin Hup Heng Local Product in Klang Valley are compared. Tean Ean offers a variety of differentiated local products and pastries and has grown more successful than Sin Hup Heng, which offers a limited standardized product selection. Tean Ean employs strategies like promotions and good customer service to compete against rivals, while Sin Hup Heng focuses on product quality. The report analyzes the competitive nature of each market and provides recommendations for Sin Hup Heng to diversify products and improve their shop location and appearance.
The document compares two chicken rice businesses - Leong Shifu BBQ Chicken Rice in Klang Valley and Hong Kee Roasted Chicken and Duck Rice in Penang. It provides background on the founders and operations of both businesses. It finds that Hong Kee has been more commercially successful, with about 150-200 plates sold daily compared to Leong Shifu's 10 chickens. Both businesses operate in an oligopoly market with many competitors, including top competitors like Garlic Roasted Chicken Rice Shop and Peng Yang Chicken Rice.
This document summarizes and compares two traditional Chinese sundry shops in Malaysia - Perniagaan Lee Min located in Selangor and KwongTuck Sundries & Liquors Sdn.Bhd located in Penang. Both shops sell similar traditional products like dried goods, herbs, and medicine. While they face low barriers to entry and competition, they differ in factors like generation of ownership, workforce size, number of customers, and location. Overall, the document analyzes the history, operations, products, competitors, and strategies of the two shops.
The document summarizes research conducted on three grocery stores located in different areas: Savemart in SS2, News Stand on a university campus, and KK Mart in Sunway. Each store has a different history and reasons for starting the business. Savemart and News Stand were started as family businesses to earn income, while KK Mart aimed to provide local convenience. The stores face different threats as well, such as competition for Savemart and News Stand, and lower customer numbers during holidays for KK Mart. Location was an important factor for each store's success. The research involved interviews at each store to gather information.
This document provides a comparative analysis of two local product shops located in different geographical areas - Tean Ean Local Products in Penang and Sin Hup Heng in Klang Valley, Selangor. The analysis examines aspects like the businesses' histories, products, strategies, market competition and recommendations. It finds that Tean Ean has been more commercially successful due to offering a wider variety of differentiated products, employing effective promotional strategies and being located in a high tourism area, while Sin Hup Heng faces challenges from limited product varieties and an outdated shop location. Recommendations are made for Sin Hup Heng to diversify products for different cultures and relocate to an area with more parking.
Savemarts Sdn Bhd and KK Mart are two grocery stores located in different areas that were analyzed. Savemarts has been operating for 30 years as a family-run business, offering services like delivery. It attracts local residents and promotes through friendly customer service. KK Mart has operated for 21 years as a franchised family business, providing convenience for local needs. Both stores aim to meet neighborhood demand through their locations and products.
This document provides an overview of Warisan Craft Enterprise, a partnership business that produces and sells products made from rattan. The business is located in Port Dickson, Negeri Sembilan, Malaysia and has 6 partners. Warisan Craft Enterprise aims to maintain traditional rattan crafts and create new unique products. The business plan outlines the company details, backgrounds of the partners, and financial projections over 3 years with an estimated profit of RM 316,376.19.
This document appears to be an English assignment from Taylor's University requiring students to write a report comparing two chicken rice businesses in different locations - one in Selangor, West Malaysia called Prosperity Bowl Restaurant, and the other in Sarawak, East Malaysia called Singapore Chicken Rice. The report includes sections on the history of each business, descriptions of the businesses, a comparative analysis of their competitive traits, a summary table comparing the businesses, recommendations, and appendices with pictures and interview questions/answers.
The document provides information about a research report comparing two pet shops - K9 Pet Shop in Penang and Petsmore in Selangor. Key details include:
K9 Pet Shop is a home-based business located in Georgetown, Penang founded in 1974, while Petsmore is a large commercial chain with over 20 branches across Klang Valley. The document describes the history and operations of each business and compares their locations, products, competitors and descriptive analyses. Research methodology is also outlined, including interviews conducted and online research performed to gather data for the report.
The document summarizes research on the origins of dog domestication. It discusses recent genetic research that challenges the assumption that dogs were first domesticated in East Asia. A study found that village dogs in Africa have similar genetic diversity to those in East Asia, suggesting dogs may have been domesticated in those regions at similar times. The document also notes efforts to collect more genetic samples from village dogs globally to get a better understanding of dog domestication. It aims to pinpoint the earliest traits that were selected during domestication and provide insights into why dogs were the first species domesticated by humans.
This document provides information about two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley. It summarizes key details about the founding and operations of Tuck Kee Dried Meat, which was established in the 1980s and remains a family-run business focused on dried meat and meat floss. It also briefly outlines background about Oloiya Dried Meat, noting it has many outlets nationwide in Malaysia. The document goes on to compare various competitive traits of the two businesses such as their products, markets, and popularity.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and provides interior design services. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration and design services. Both businesses were compared based on their history, products, customers, finances, and future plans.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and does interior decorating. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration services. Both businesses were compared based on their history, products, customers, finances, and future plans.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
Heng Furnishing in Penang and The Curiosity Shop in Kuala Lumpur are two furniture businesses that were analyzed and compared. Heng Furnishing is a 42-year old family-run sole proprietorship that sells ready-made furniture and provides interior design services. The Curiosity Shop is a 10-year old commercial business that sells unique vintage furniture, decorative items, and provides restoration and design services. While Heng Furnishing aims to expand into mattress sales, The Curiosity Shop hopes to strengthen their team and supply quality products. Both businesses were found to differ in their locations, types of furniture sold, and financial situations.
Heng Furnishing in Penang Island and The Curiosity Shop in Kuala Lumpur were analyzed and compared. Heng Furnishing is a 42-year old family furniture business located in a double-story building, while The Curiosity Shop is a commercial vintage furniture business founded in 2005 in a shopping mall. Both businesses operate in a perfectly competitive market with standardized furniture products and no barriers to entry.
The document summarizes a research project comparing two Chinese herbal shops located in different parts of Malaysia. A group of seven students interviewed the owner of Zhong Hua Herbal Shop in Teluk Intan, Perak, which has been in business for over 28 years. They were unable to interview the owner of Bao Jian Herbal Shop in Kuala Lumpur due to an unhelpful employee. The document includes transcripts of the Zhong Hua interview, brief descriptions of the herbal industry and the two shops, and an outline of the group's research methodology and questions.
This document provides information about two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley, Malaysia. It includes a brief history of each business, their founders, locations, products offered, number of employees and customers. A comparative analysis found that while Tuck Kee has around 8 competitors locally in Penang, Oloiya has over 50 competitors nationally with multiple outlets across Malaysia. Oloiya also has a larger market share than Tuck Kee. Both businesses offer export services internationally in addition to their retail operations.
This document provides information about two dried meat businesses - Tuck Kee Dried Meat in Penang and Oloiya Dried Meat in Klang Valley, Malaysia. It includes a brief history of each business, their founders, locations, products offered, number of employees and customers. A comparative analysis found that while Tuck Kee has around 8 competitors locally in Penang, Oloiya has over 50 competitors nationally with multiple outlets across Malaysia. Oloiya also has a larger market share than Tuck Kee. Both businesses offer export services internationally in addition to their retail operations.
This document provides information about two dried meat businesses located in different geographical areas that were analyzed for a comparative report. It includes a brief history of dried meat, summaries of interviews conducted with each business outlining their founding, products, operations and growth. A comparative analysis found that while Tuck Kee Dried Meat has few competitors in Penang, Oloiya Dried Meat has a large nationwide presence in Malaysia and is one of the top competitors in its market. Both businesses export their products internationally and have expanded their product offerings over time.
This document provides information about two dried meat businesses located in different geographical areas that were analyzed for a comparative report. It includes a brief history of dried meat, summaries of interviews conducted with each business outlining their founding, products, operations and growth. A comparative analysis found that while Tuck Kee Dried Meat has few competitors in Penang, Oloiya Dried Meat has a large nationwide presence in Malaysia and many more competitors in Klang Valley. Both businesses export internationally but Oloiya has greater market share and plans further expansion.
This document summarizes a research project conducted by a group of students on two herbal shops in Malaysia. The group studied Zhong Hua Herbal Shop in Teluk Intan, Perak and KH Herbal Shop in Kuala Lumpur. The interviews revealed that Zhong Hua Herbal Shop, established in 1986, has been in business longer and is more stable, likely due to the founder's medical background and customer-focused approach. In contrast, KH Herbal Shop, founded in 1994, seems to prioritize profits over customer service. The document includes sections on the research proposal, methodology, descriptions of the businesses and industry, transcripts of interviews, and comparisons of the two shops.
The business plan outlines Kitty Zone Cat Shop, a partnership pet shop business located in Mukah, Sarawak. The plan provides details on the company name and ownership structure, initial capital contribution, target market analysis, marketing strategies, operations plan, and personnel requirements. The key points are that Kitty Zone aims to be a leading pet shop in the region by providing high quality products, services, and customer satisfaction to capture 50% of the estimated RM908,368 pet market in Mukah.
The document provides details about research conducted on three Penang businesses - Soon Seng, Tong Hoe Seng, and Wah Thai - that sell tambun biscuits. Soon Seng and Tong Hoe Seng are small street stalls located near each other in Lebuh Kimberley, while Wah Thai is a large shop in Georgetown. The document describes the history and operations of each business, products sold, competition faced, and strategies used. Key findings include that Soon Seng and Tong Hoe Seng primarily sell tambun biscuits and compete with each other, while Wah Thai has grown significantly since it was founded and now sells various products including herbal soups and biscuits.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Kwong family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies, competitors, markets, and challenges faced.
This document outlines a research report comparing two sundry businesses in different locations: Perniagaan Lee Min in Puchong, Selangor and KwongTuck Sundries & Liquors in Georgetown, Penang. Perniagaan Lee Min has been operated for 30 years by the Lee family, while KwongTuck has been run for 185 years through four generations of the Kwong family. The report provides background on the history and operations of each business and analyzes similarities and differences between their strategies, competitors, and performance.
This document provides information on the site investigations and contextual studies, project background, and design intentions for a cultural and innovation center project in Muar City, Malaysia. Key points include:
- The site is located along the Muar River in an adaptive community known for its slow pace. Site studies examined the area's history, land use, demographics, and strengths/weaknesses.
- Precedent studies explored how the Perez Art Museum in Miami addressed threats of sea level rise through its elevated design.
- The design intention is to revive Muar's film art roots and attract younger generations through innovative cinema experiences and workshops.
- Proposed programs include interactive digital projections, stop motion workshops, sculpture
This document discusses the people and culture of the city of Muar, Malaysia. It explores the relationship between the people and their public spaces. It considers how to prevent the loss of local culture as Muar grows its tourism industry and addresses where the city should go from here.
This document provides a comparative analysis of social activities and contact points between Charoen Krung Road in Bangkok, Thailand and Jalan Besar in Klang, Malaysia. It analyzes the pattern of social activities in both areas and identifies key contact points based on Jan Gehl's theories of urban design. In Charoen Krung Road, social activities are highly concentrated along the commercial areas, with contact points at a busy shopping mall entrance and food market. In Jalan Besar, abandoned shophouses have reduced social interaction, but restaurants and local shops along the sidewalk remain active contact points. Both areas demonstrate high social interaction at commercial areas and food vendors.
The document summarizes three reaction papers by an architecture student analyzing readings on architectural theory. The first discusses Le Corbusier's view that modern architecture must change to avoid social revolution. The second analyzes Robert Venturi's argument that architecture should embrace complexity rather than simplify. The third examines Juhani Pallasmaa's view that architecture should prioritize user experience over physical form.
This document discusses the daylighting and artificial lighting design for two spaces - a cooking classroom and library - in a proposed Klang learning centre in Malaysia. For the cooking classroom, the author analyzes daylight factors and proposes a shading device to reduce glare. LED recessed lights are selected and lumen calculations are provided. A PSALI scheme is presented. For the library, daylight contours and lumen calculations are shown, with a PSALI scheme to combine artificial and natural lighting. References are also included.
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Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
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it describes the bony anatomy including the femoral head , acetabulum, labrum . also discusses the capsule , ligaments . muscle that act on the hip joint and the range of motion are outlined. factors affecting hip joint stability and weight transmission through the joint are summarized.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPRAHUL
This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
environment for investigating the changes in vegetation cover dynamics. Our study utilizes
advanced technologies such as GIS (Geographic Information Systems) and Remote sensing to
analyze the transformations that have taken place over the course of a decade.
The complex relationship between human activities and the environment has been the focus
of extensive research and worry. As the global community grapples with swift urbanization,
population expansion, and economic progress, the effects on natural ecosystems are becoming
more evident. A crucial element of this impact is the alteration of vegetation cover, which plays a
significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
'Land uses,' which are determined by both human activities and the physical characteristics of the
land.
The utilization of land is impacted by human needs and environmental factors. In countries
like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
Accurate understanding of land use and cover is imperative for the development planning
of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
English II - Assignment 2
1. SCHOOL OF ARCHITECTURE, BUILDING & DESIGN
Research Unit for Modern Architecture Studies in Southeast Asia
Foundation in Natural and Built Environment (FNBE)
ASSIGNMENT: A Comparative Analysis of 2 Businesses of Similar Industry in Different
Geographical Locations
REPORT TITLE: PETS SHOP
GROUP MEMBERS:
LEE NING 0320125
LEE ZI YING 0320435
LIM ZIA HUEI 0321031
LOONG BO LIN 0321469
CHONG JIAYI 0320869
ONG SHI HUI 0320303
HAU HUI YEE 0320283
ENGLISH II / ENGLISH 2 [ELG30605]
LECTURER: MS. CASSANDRA WIJESURIA
2. 1
Table of Content
No. Title Page
1. Artistic Page Cover i
2. Taylor’s Assignment Page Cover ii
3. Table of Content iii
4. Key Summary of:
- Location
- Assignment
- Methodology
1-2
5. Research Report
- History and Description of the trade
- Brief description of the business
- Comparative Analysis
- Conclusion
3-21
6. Recommendations 22-23
7. Appendices 24-38
8. Bibliography 39
9. References 40
3. 2
KEY SUMMARY
Location
The trade of business that we are studying for this research report is pet shops. The two pet
shops that we have interviewed are K9 Pets Shop in Georgetown, Penang and Petsmore. Sdn.
Bhd. in Klang Valley, Selangor.
K9 Pets Shop which is located in a developing town is operating as a home-based business
while Petsmore is a commercial business spreaded all over in a city, Klang Valley. The
locations of the pet shops have made the biggest different between K9 Pets Shop and
Petsmore which is the type of business they are operating.
Assignment
In this research report, we are to study two business in the same trade in Penang and Klang
Valley.
The main objective that we are doing this research report is to analyze the combination of
data and informations from different sources. For example, interviews, internet and printed
media.
Finally, we have to make a conclusion to the comparison between the two business and
recommendations to improve the business.
4. 3
Methodology
Data Collection
a. Mass Media- Internet/ Online Research
By researching online, we have gained the basic informations about the pets shop. For
examples, the products and accessories sell in the the pets shops, the operating hour and the
services provided in the pets shops.
After comparing a few pet shops, we decided to have an interview session for the two pets
shop that we have selected, K9 Pets Shop and Petsmore.
b. Interview sessions
By conducting the interview sessions with the founders of K9 Pets Shop and Petsmore, more
informations for the businesses were gained. In the interview sessions, tasks were given to all
of the members. For examples, taking minutes, recording, taking videos and asking the
interview questions.
Throughout the interview sessions, more informations about the historical background of two
businesses, the businesses operating methods and the main products of the businesses were
collected.
Analyse Data
By using the data collected from the online research and interview sessions, the similarities
and differences between the two business were analyzed. The weakness of the businesses
were found to be improved.
Data Presentation
After completing the report, the content report were summarized into a powerpoint
presentation slide. This is because there is a final presentation for our report by the end of the
submission date.
5. 4
HISTORY OF PET STORES
Pets business was all started out in the early 1700s and early 1800s in America. The trade in
pet animals was informal during that era, people could only buy caged birds and small
animals in city markets, but most of them received from their neighbors.
Between 1840s to early 1930s, pet industry started came along as a business industry. By
1840s, “bird stores” started to appear in large cities in America. By the 1890s, pet stores
started to offer a wide range of specialise supplies and equipment to facilitate care and
display to the pets.
Modern pet stores differ from the early shops in degree, but the basic array of pets supplies
that sold today is remarkably similar to the inventory found in pet shop in the early 1900s. By
the 1920s, pet supplies and sometimes the animals themselves were offered for sales in the
department stored. At that time, tropical fish were first introduced for sale in neighborhood
pet stores in the 1920s. Meanwhile the trend of owning purebred caning came along during
the 1920s, too. An increasingly controversial part of the trade is found in the rise of the
"puppy mill," as demand for unregistered purebred puppies has led to operations that breed
and rear dogs as livestock. During this high peak season, pet stores were slowly spreading to
the world steps by steps. And then, the rodents were appeared for sales in the 1950s.
DESCRIPTION OF PET TRADE
Pet shop is a retail business which sells different kind of pets to the public. Besides selling
pets, pet shop also provides variety of pet supplies and pet accessories.
Due to this ever-changing era, new ideas have been implemented in this business to provide a
better life for pets. This is how the customer services enter this market and the reason why we
have the grooming services now. Besides the walked-in pet shop which required a shop lot,
the pet shop business even developed in online business form to save the time for the
customers.
Day by day, our country has network technology which affect by Western Countries. Pet
businesses are starting online business because most customers prefer to online purchase. It is
convenient and save time to a customer, no matter in day or night.
Basically, there are a few types of pet shops:
A. Standard Retailers for Pets
These kinds of shops can be found in almost every town with the large store chains.Most of
the consumers love to purchasing at this kind of pet shop is because it created to supply just
about anything that pet owner might need daily. Purchasing at this type of pet shop is very
hassle-free.
B. Specific Pet Stores
6. 5
The pet owner can probably find a specialized store that caters to the kind of pet they
have.This kind of shop will provide a wide choices of item for specific type of pet, it is very
convenient to the pet’s owner to find things they need.
Beside, it is more professional, because they may have much more knowledge about the
subject when it comes to certain animals.
C. Online Pet Stores
The web based pet shop is now a really common choice for a number of various points,
especially for young pet lovers.
This is because it provide a more convenience way to shop as the consumer does not need to
travel anywhere to obtain what they need. They do not need to handle traffic, other animals,
or any of the common annoyances of the typical local store.
Next, it helps the consumers to save their money. The consumer will spend less by
purchasing via internet even with shipping. This is because, online pet shops don’t have
overhead costs like big shops. There are actually standard pet shops as well as specialized
shops on the internet.
7. 6
BRIEF DESCRIPTIONOF THE BUSINESSES
DESCRIPTION OF BUSINESS1
LOCATION OF THE K9 PET SHOP
BASIC INFO
Location: 268 Macalister Road,
Georgetown, 10400 Penang,
Malaysia
Number of employee: 3 loading workers and the rest will be his relatives
such as daughter and son-in-law
Number of branches: NO
DESCRIPTION OF THE K9 PET SHOP
8. 7
K9 Pet Shop is a home-based business that initiated and operated by Mr. Tan Teik Poh in
1974. It is located in Georgetown, the well-known tourism area of Penang. He started his career as
dog trainer by looking after other’s dogs when he was in secondary school. He played, walked or
exercised their dogs on his bicycle. Moreover, he cleaned their dog’s kennels and bathed them.
Later,his friend suggested him go abroad to learn about training the dogs. At first, he was
hesitated to go because of his father’s objection but the ticket was booked so he had no choice. He
went to Montana, USA,worked in the top Doberman Kennels, the Marienburg Kennels in 1980. He
became the assistant to Mr. Moe Miyagawa, showing Doberman in US Show circuit.
During that time, Mr. Tan studied in the Sun Valley Dog Training Academy and graduated as
a Master Trainer. Later,he continued his training in Germany at Hundeschule Rasch by Mr. Fritz
Rasch.
In 1982, at age of 24,he established K9 Training Centre in Penang. Then he cooperated with
Dato’ Eddy Choong to start a professional kennel at Bukit Gambier, Penang which is K9 Paradise,
They named their company as K9 that means canine which is the scientific name of dog.
In 1998, Mr. Tan decided to start K9 Pets,a one stop shop specialized for all dogs’ demands
after gaining experience by years of involvement in kennel. He started his business with capital of 12-
15 thousand ringgit which sponsor by Pro-plan Dog Food. K9 Pets at that time also was the importer
of Pro Plan Dog Food.
Then in 2000, K9 Pets shop was relocated into a 3 storey shop-house in Macalister Road,
Penang until now.
He then imports dog food which is Diamond brand from United State and repackaging in
Malaysia. Also, K9 Pets is the first company to introduce the Pooch Mobile from Australia to
Malaysia.
Mr. Tan also involved actively in dog shows. He was an obedience and All Breed Judge. He
also served as a Director of Malaysian Kennel Association for 5 terms and was the secretary of MKA
Penang branch for many years. Mr. Tan was also the President of Malaysian Kennel Association in
2004.
In 2005, Mr Tan’s son in law Mr Ivan Soon involved in expanding business of K9 Pet Shop
and became as a partner of the business. He had converted Teik Poh Canine Pets Centre from a sole
proprietor company to K9 Pets Sdn. Bhd.
K9 Pets Sdn. Bhd. is now managed by Ivan Soon. He was interested with dogs during his
secondary school days when his father took him to Teik Poh Canine Pets Centre to buy his first
imported Golden Retriever in 1993. While training his dogs he shown his natural touch, keen interest
and great understanding with dogs. He was exposed to training with dogs and learned to running pet
business. He was also learning the basic and hands-on experience at K9 Pet shop. He went to
Australia, Germany, Czech Republic, Thailand and Indonesia to show, work, train and attends
International Pet trade Fair.
The shop lot consists of 4 storeys(include rooftop). As it is a home-based business and most
of his employees are his relatives, his shop and house are within a same building. The ground floor is
the operating pet shop, first floor is his house, second floor is his private library and shop’s storeroom,
and the fourth floor which is the rooftop is his dogs’ kennel.
9. 8
According to Mr. Tan Teik Poh, he does not believe in competitors and branches. He does not
compete with other while he would do something people do not want or couldn’t think to do, for
instance he provides pooch mobile dog wash service which other pet shop didn’t provide. His
business aim is to provide a good quality of services for his customer while not aiming for expanding
his business.
His strategies to operate his business are introducing online services in purchasing dog food
and deliver them by using Citylink service. It is very convenient and popular among his customers.
Moreover, he does not advertising his business as he know that a good service and product will
promote itself.
It is quite strange if a pet shop which only sell and provide product for a type of pet as many
pet shops nowadays aim to become a one-stop pet centre to attract more customers. K9 is the pet shop
which only provides dog’s food and accessories. Mr. Tan Teik Poh answered our doubt by telling us
that he is not providing products and services for other pets because he does not want to downgrade
his services. He said that he is only expert in training dogs so he would like to provide professional
services for his customers. He also builds good relationships with his customers to understand what
are their needs and recommendations.
10. 9
PRODUCTS:
1) Dog foods
Diamond Natural brand Diamond brand Diamond- Nutra-gold
2) Dog accessories
Leather muzzle with steelbar Working leash
Dumbbell
for IPO training Leather Collar
11. 10
DESCRIPTION OF BUSINESS2
PETS MORE SDN BHD
LOCATION OF PETSMORE PET SHOPS IN SELANGOR:
BASIC INFO:
Interviewlocation: PETSMORE Sdn Bhd 2-G,
JALAN BULAN BQ U5/BQ SEKSYEN U5,
BANDAR PINGGIRAN SUBANG,
40150 SHAH ALAM,
SELANGOR
Number of branches: 20 in Klang Valley
Company size: 51-200 employees
12. 11
DESCRIPTION OF PETSMORE PET SHOP
PetsMore.com is a new Pets Concept Store and capital investment by Mr Chin Kong Hanand
Ms Lee Ah Peng husband and wife on March 2003 who has started managing pet shop since 1988.
The Brand Founder was Sean Saw,Fionne Chin and Ys Chin who was also act as the key
management teams to expand the brand into the retail-brand concept.
We had the opportunity to interview one of the Brand Founder, Mr Sean Saw who started to
involve in pet industry when he was 16. He was still studying in secondary school at that time. He
work in a pet shop which was opened by his cousin as part-time job during his holiday.
After he graduated from secondary school, he further study in electrical engineering. He get a
good result but this field did not interested him much. Furthermore, he had to further his study to
master if he wanted to be recognize as a professional electrical engineer. He decided to involve in pets
industry starting with online business. Unlike today, online business was not a trend at that time. It
was very brave and determined of him to decide to involve fully in this industry at that time.
The business was founded in 2002. After struggling for a year,he finally started the first
outline. His wife’s parents supported him in opening his first shop in November, 2003. After that, he
continue his passion in this industry until today. Now, Pets More has become a the largest pet retail-
chain store in Malaysia. It was a great success for Mr Sean Saw. However,he would not stay proud
and continue his hard work in aiming for the position of top pet shop in Malaysia.
Their Vision:
Archive 100 outlets by 2020
Clear direction for future development is needed in a good company. Vision will create work
dynamic, wonders, excitement and organizational growth. Hence, Pets More set their vision
to archive 100 outlets by 2020.
Their Mission: Bring L.I.F.E. to the world. Love
Ideology
Family
Education
A meaningful mission can act as a moral and corporate compass for future development. It
helps in aligning corporate core values and goals. With this mission, employees’ career
achievement become more meaningful while building them to be professionals in pet
industry.
Their Values:
Conscience
Open-minded
Trust
Respect
13. 12
Excellence
Shared values represent their corporate identity in this business. They emphasize on
individual core values as well as corporate values. Pets More shared values aim to develop a
person with good character
and right mindset.
Live pets:
Dog Cat
18. 17
COMPARATIVE ANALYSIS
K-9 Petsmore
i. Competitors There are 3 pets shop that are
only meters away from K-9
Petsmore had chain stores all
over Klang Valley.
Competitors are everywhere
ii. Brief
Description of
competitors
Huang Cheng Pets Shop Pet Lovers Centre
- Operating since 2011.
- New in this industry.
- Provide one-stop-center
services.
- Mainly on canine and feline
only.
- Operating since 1973
- Based in Singapore, chain
store spreading over Malaysia
and Thailand.
- 17 chain stores in Malaysia
- Professional vet-trained per
consultant
- Helpful and friendly staffs
- Small sized pets are sold
only.
- Not quite famous in
Malaysia as most of the
services provided like dogs
grooming, dog’s bakery are all
available in Singapore only.
Chew Thean Yeang Aquatic
& Pets
Pets Wonderland
- Operating since 1963.
- Comfortable environment
with 10’000 square feet
multi-stories pet center that
can accommodate 1000
visitors.
- Good variety of tropical
fish
- Mainly focusing of
aquarium pets.
- Lack of knowledge about
animals.
- Staffs are not friendly.
- Operating since 2001
- One-stop pet center
- Provide vet consultation and
grooming service
- Pet boarding not available
- Prices are slightly higher
than usual
- Staffs are friendly but are
not aware of customers that
are in need. Customers need
to look up for the staffs at the
cashier.
Alan’s Pets Shop The Pets Family
-Operating since 2003
-Friendly service
- Operating since 2004
- spacious environment
19. 18
-have passion for pets
-gives detailed and
professional advices
-sells canine, feline and
aquarium pets
-exclusive accessories
-Provide pet grooming
- Affordable prices
- Unprofessional pet grooming
service
- Good pet care advice
- selling various types of pets
including canine, feline,
reptiles and aquatic pets.
iii. Strategies Pets Sold
Canine Canine, Feline, Aquatic Pets,
Small Animals
Pricing
Affordable prices Affordable, doesn’t mark-up
price from the price stated by
supplier
Advertisement
Not much advertisement and
mostly is from face-to-face
advertise
Currently focusing more on
internet advertising, since
most people read news from
internet
Selling Point
Online Shopping One Stop Center for pets
Online Shopping
Quality of service
-Since it is a home-based pet
shop, they are extremely
friendly
- Expertise in Canine
Training
- The owner could remember
his customers due to frequent
chatting.
- Friendly
- Professional
- Responsible (Pet boarding)
- Efficient
Variety of Product
-Focus on Canine Products
and Accessories
- Selling different species of
pet’s product and accessories -
Main focus on Canine
Products.
iv. Obstacles faced Mr.Tan came from an Mr.Sean Saw first started out
20. 19
in starting new
business
average family. The main
obstacles faced is to find
venture capitals to start his
own business.
his pets business as an online
business. The main obstacles
faced is online is still not a
trend as it is today, only a few
people will do online
business. Even worst in pets
industry.
v. Ways and mind
sets to keep the
business going
Passion for Pets
Provide pets a better lifestyle they deserve, like what humans
are having now
Help ease owner to get appropriate food, care and consult for
their pets
21. 20
vi. Summary of Similarities and Difference between 2 business
K-9 Similarities Petsmore
Pets Food Main Products
sold
Pets Food
Provide Pets a Better Living
Standard
Mission Bring L.I.F.E to the World
Passion to Dogs Key Founder
interest
Passion to Dogs
22. 21
K-9 Difference Petsmore
1974 Year Founded 2002
Tan Teik Poh Key Founder Sean Saw
Professional Trainer Status of Key
Founder
General Manager
Home-based Type of Business Commercial
Penang Location Klang Valley
0 Number of
Branches
20
1 Number of
Warehouse
6
4 Number of
Employees
180
Family Relationship
Between
Employees
Employee
Pet Food Major profit Service
Mobile Car Pooch Service Walk-in Grooming Service
Pets Boarding
10.30 am – 7.00 pm Business hour 10.00 am – 10.00 pm
Shortsighted Future Plan Hundred chain of franchises
Diamonds Brand of Food Wider variety type of
imported and locals food
products
Canine only Types of Pets
Sold
Canine, Feline, Aquatic pets,
and small animals
Pre-order Way to Sell Pets In Stock
Sells dog food Strategy to
Function
One stop center
Pre-order Way to Sell Pets In Stock
No Membership Yes
23. 22
5% discount for members on
all products and member’s day
to give major discount
Customer is not always right Customer Right Customers always right
Not much advertisement and
mostly is from face-to-face
advertise
Advertisement Advertise through Mass
Media
24. 23
CONCLUSION
Petsmore is a more commercially successful business.
Based on the comparative analysis, Petsmore has a clear and proper future plan to expand the
business in the future. Besides, Petsmore provided job training services for their worker to
make sure that they have well knowledge about pets. This will definitely improve their
customer services by providing a comprehensive professional service to the customers.
Other than that, Petsmore promote their products by advertising them via mass media.
Besides having 20 branches in Klang Valley, they also used the convenient of the internet to
connect their customer and provide more accessible ways to shop. Furthermore, they are
connected with their customer by giving out memberships to them. By doing this, customers
can keep shopping with them with a lower privilege price.
Moreover, they will import a larger amount of products from the supplier to get a lower price
in order to benefits their customer by selling the products at a lower marketing price.
25. 24
RECOMMENDATION
K9 PETS Sdn.Bhd.
Current Situation Recommendation
Sell only one product for dog food May import more different brands of dog
food to provide a variety of choice for the
customer.
No branches and poor location The location of this shop is hard to find. K9
may relocate the shop to a better location
like a shop lot but not a home-base shop.
They may also maintain the old shop with
other easy access branches.
Provide specialized services for dogs only They could expand their specialize to many
type of pets such as, cat, tortoise, hamster,
rabbit
Consultant of dogs They may cooperation in veterinary and
provide a health-care services for dogs
No advertisement K9 may make advertisement for themselves
through the mass media like internet and
flyers to connect more people to their shop
Fix price for all customer May provide a privilege or member card for
the customer so that they can be benefit if
they continue to shop with K9.
26. 25
PETSMORE.COM
Current Situation Recommendation
20 branches in Klang Valley May explore their business to outstation in
Malaysia or further to overseas
Consultant of dogs They may cooperation in veterinary and
provide a health-care services for dogs
Only provide walk-in grooming services May provide a mobile service for customers
those who have no time to sent their pets to
the shops
Selling pets May associate with the pets adoption centre
and advise the customer to adopt a pet
instead of buying
Provide job training for workers May provide all training courses for all
workers to make sure that they have well
knowledge about pets in order to provide a
professional service for the customers
Privilege Member Card to connect
customers
May have some interaction with the
members like organize some campaigns to
educate the customers and not only limited
to giving discount of products to the
customers.
31. 30
Interview Questions
1. When was the business founded?
2. Who are the key founders?
3. What prompted the founders to start this business?
4. What are your main products?
5. What is your shops selling point?
6. Who are the customers?
7. What is the business annual revenue figure?
8. How many branch offices/ stores do you have?
9. Can you provide a brief history of your business and its most recent developments?
10. Do you have many competitors? Who are they? Who are the top 3 competitors?
11. Is the business constantly facing strong competition from other competitors? What
strategies have they used to compete with you?
12. How much capital is required to start this business? What field of knowledge do you need
to run this business?
13. Generally, do you feel it is easy or hard to enter this market? Why?
14. How do you compete with your competitors?
15. How often do you release a new product?
16. Are your pricing decisions strongly affected by your competitors?
17. How many workers are there in your shops?
18. What is your future plan for your business?
19. What difficulties do you met before?
20. Does GST affect your business?
21. What is your major profit? (Grooming service, accessories… etc)
22. What is the age limit of the pets to be sold?
23. How do you manage the pet’s food that can’t be sold?
24. What happen to the pets you don’t sell? (send to rescue team, euthanized, return to
breeder)
25. What method used to promote your shop?
32. 31
26. How many kind of pets do you sell currently?
27. Do you received any rewards?
28. What qualifications do you have to run this business?
29. Do you bring import’s pet or local pets?
30. What criteria do you focus on when you hire someone?
33. 32
MINUTES OF MEETING (1)
DATE: 28 APRIL
TIME: 2.24PM
VENUE: Taylor’s University E6.14
NAMES OF GROUP
MEMBERS
TUTORIAL GROUP ROLE
CHONG JIA YI THURSDAY 0800-1000 N/A
HAU HUI YEE FRIDAY 1200-1400 N/A
LEE NING THURSDAY 0800-1000 N/A
LEE ZI YING THURSDAY 0800-1000 N/A
LOONG BO LIN FRIDAY 0800-1000 N/A
LIM ZIA HUEI THURSDAY 0800-1000 N/A
ONG SHI HUI FRIDAY 0800-1000 N/A
NO. ACTIVITY ACTION TAKEN BY
1. Details of brief discussed and made clear ALL
2. Research on pet shop in Penang CHONG JIA YI, LEE NING
3. Research on pet shop in Klang Valley LIM ZIA HUEI, ONG SHI HUI
4. Contact respective shop CHONG JIA YI, LEE NING
5. Preparation of question LEE ZI YING, LOONG BO LIN
6. Research of Penang transportation route
system
HAU HUI YEE
34. 33
MINUTES OF MEETING (2)
DATE: 30 APRIL 2015
TIME: 9.00AM
VENUE: TAYLOR’S UNIVERSITY INFRONT
LIBRARY
NAMES OF GROUP
MEMBERS
TUTORIAL GROUP ROLE
CHONG JIA YI THURSDAY 0800-1000 RESEARCH
HAU HUI YEE FRIDAY 1200-1400 RESEARCH
LEE NING THURSDAY 0800-1000 RESEARCH
LEE ZI YING THURSDAY 0800-1000 QUESTION PREPARATION
LOONG BO LIN FRIDAY 0800-1000 QUESTION PREPARATION
LIM ZIA HUEI THURSDAY 0800-1000 RESEARCH
ONG SHI HUI FRIDAY 0800-1000 RESEARCH
NO. ACTIVITY ACTION TAKEN BY
1. Brief of current situation LEE NING
2. Discussion of business ALL
3. Discussion of itinerary (Table a) ALL
4. Delegation of duty (Table b) CHONG JIA YI, LEE ZI YING
35. 34
ITINERARY FOR 2ND MAY 2015 (Table a)
7.00AM WAKE UP
8.00AM BREAKFAST
9.00AM FREE TIME
11.00AM MEET UP AT INTERVIEW AREA
11.30AM LUNCH + SMALL DISCUSSION FOR LATER INTERVIEW
12.00PM INTERVIEW
16.00PM BACK HOTEL
16.30PM FREE TIME
DELEGATION OF DUTY (Table b)
CHONG JIA YI TRANSCRIPT WRITING
HAU HUI YEE UNABLE TO ATTEND
LEE NING LEADER / INTERVIEW
LEE ZI YING VIDEO RECORDER
LOONG BO LIN INTERVIEW
LIM ZIA HUEI TRANSCRIPT WRITING
ONG SHI HUI TRANSCRIPT WRITING /AUDIO RECORDER
36. 35
MINUTES OF MEETING (3)
DATE: 15 MAY 2015
TIME: 9.00AM
VENUE: TAYLOR’S UNIVERSITY LIBRARY
DISCUSSION ROOM 3.2
NAMES OF GROUP
MEMBERS
TUTORIAL GROUP ROLE
CHONG JIA YI THURSDAY 0800-1000 N/A
HAU HUI YEE FRIDAY 1200-1400 N/A
LEE NING THURSDAY 0800-1000 N/A
LEE ZI YING THURSDAY 0800-1000 N/A
LOONG BO LIN FRIDAY 0800-1000 N/A
LIM ZIA HUEI THURSDAY 0800-1000 N/A
ONG SHI HUI FRIDAY 0800-1000 N/A
NO. ACTIVITY ACTION TAKEN BY
1. Brief of current situation CHONG JIA YI
2. Discussion of business ALL
3. Discussion of itinerary ALL
4. Delegation of duty LIM ZIA HUEI, ONG SHI HUI
37. 36
ITINERARY FOR 18TH MAY 2015
8.00AM PSYCHOLOGY CLASS
10.00AM MEET UP AT 7/11 FOR TAXI
10.45PM REACH INTERVIEW AREA
11.00PM START INTERVIEW
13.00PM INTERVIEW END
14.00PM REACH BACK TAYLOR’S
DELEGATION OF DUTY
CHONG JIA YI TRANSCRIPT WRITING
HAU HUI YEE UNABLE TO ATTEND
LEE NING LEADER / INTERVIEW
LEE ZI YING VIDEO RECORDER
LOONG BO LIN INTERVIEW
LIM ZIA HUEI TRANSCRIPT WRITING
ONG SHI HUI TRANSCRIPT WRITING /AUDIO RECORDER
38. 37
MINUTES OF MEETING (4)
DATE: 18 MAY 2015
TIME: 14.40PM
VENUE: TAYLOR’S UNIVERSITY D8.07
NAMES OF GROUP
MEMBERS
TUTORIAL GROUP ROLE
CHONG JIA YI THURSDAY 0800-1000 N/A
HAU HUI YEE FRIDAY 1200-1400 N/A
LEE NING THURSDAY 0800-1000 N/A
LEE ZI YING THURSDAY 0800-1000 N/A
LOONG BO LIN FRIDAY 0800-1000 N/A
LIM ZIA HUEI THURSDAY 0800-1000 N/A
ONG SHI HUI FRIDAY 0800-1000 N/A
NO. ACTIVITY ACTION TAKEN BY
1. Brief of current situation LEE NING
2. Delegation of duty LEE ZI YING
DELEGATION OF DUTY
CHONG JIA YI REPORT WRITING (K-9)
HAU HUI YEE REPORT WRITING (INTRODUCTION + RECOMMENDATION)
LEE NING AUDIO MAKING
LEE ZI YING REPORT WRITING (COMPARATIVE TABLE)
LOONG BO LIN AUDIO MAKING
LIM ZIA HUEI REPORT WRITING (PETSMORE)
ONG SHI HUI REPORT WRITING (SIMILARITIES AND DIFFERENCE
39. 38
TABLE)
MINUTES OF MEETING (5)
DATE: 1 JUNE 2015
TIME: 11.00AM
VENUE: TAYLOR’S UNIVERSITY LIBRARY LVL 5
NAMES OF GROUP
MEMBERS
TUTORIAL GROUP ROLE
CHONG JIA YI THURSDAY 0800-1000 REPORT
HAU HUI YEE FRIDAY 1200-1400 REPORT
LEE NING THURSDAY 0800-1000 AUDIO
LEE ZI YING THURSDAY 0800-1000 REPORT
LOONG BO LIN FRIDAY 0800-1000 AUDIO
LIM ZIA HUEI THURSDAY 0800-1000 REPORT
ONG SHI HUI FRIDAY 0800-1000 REPORT
NO. ACTIVITY ACTION TAKEN BY
1. Brief of current situation LEE NING
2. Discussion of Progress ALL
3. Delegation of duty LEE NING
DELEGATION OF DUTY
CHONG JIA YI SLIDES
HAU HUI YEE REPORT
LEE NING REPORT
LEE ZI YING ARTISTIC COVER
LOONG BO LIN REPORT
41. 40
BIBLIOGRAPHY
Library.bcu.ac.uk,. (2015). How to write a report. Retrieved 3 June 2015, from
http://library.bcu.ac.uk/learner/writingguides/1.02%20Reports.htm
MakeUseOf,. (2010). How To Create Professional Reports & Docs on Word. Retrieved 3
June 2015, from http://www.makeuseof.com/tag/writing-professional-reports-documents/
Grier, K. (2006). Pets in America. Chapel Hill, NC: University of North Carolina Press.
Strasser, S. (2003). Commodifying everything (pp. 43-71). New York: Routledge.
42. 41
REFERENCES
1) K-9 Pets Sdn. Bhd. (n.d.). Retrieved June 1, 2015, from http://www.k9pets.com.my/
2) Malaysia Largest Online Pet Shop With Best Price | PetsMore.com. (n.d.). Retrieved
June 2, 2015, from http://www.petsmore.com/
3) Marketing Executive. (n.d.). Retrieved June 2, 2015, from
http://jobs.jobstreet.com/my/jobs/2615383?fr=21
4) Ask.metafilter.com,. (2015). When did the first pet shops open?. Retrieved 3 June
2015, from http://ask.metafilter.com/277705/When-did-the-first-pet-shops-open
5) Tripadvisor.com.my,. (2015). Chew Thean Yang Aquarium Reviews - George Town,
Penang Island Attractions - TripAdvisor. Retrieved 3 June 2015, from
http://www.tripadvisor.com.my/Attraction_Review-g298303-d2456291-Reviews-
Chew_Thean_Yang_Aquarium-George_Town_Penang_Island_Penang.html
6) Cty-fish.com,. (2015). About us ― cty-fish.com. Retrieved 3 June 2015, from
http://www.cty-fish.com/index.php?ukey=auxpage_1
7) Petloverscentre.com,. (2015). Pet Lovers Centre :: All Passion. All Pets. Retrieved 3
June 2015, from http://www.petloverscentre.com/Forms/Index.aspx
8) Petswonderland,. (2015). About Us | Petswonderland. Retrieved 3 June 2015, from
http://www.petswonderland.com.my/about-us/