1. ERIC HERALD
12337 Bell Rd., Huntsville, AL 35803 | 256-361-3384 | eherald@comcast.net
 Background in providing customer service, operations management, leadership, conflict
resolution, and problem solving, coupled with proven ability to function well under
pressure and display a high level of competence in a rapidly evolving work environment.
 Strong strategic planning, quality control, and project management competencies with
focus on maintaining highest quality performance.
 Focused ability to consistently accomplish objectives through organizational talents,
attention to detail and meticulous follow-through.
EDUCATION
Under-Graduate, 3D Imaging and Animation, 2013-2016, Virginia College, Huntsville, AL, 4.0 GPA
Under-Graduate, 2009-2012, University of Alabama, Huntsville, AL
PROFESSIONAL EXPERIENCE
CITY OF HUNTSVILLE, Huntsville, AL 2013 – Present
Traffic Safety Aide
 Integral part of team responsible for creating a safe environment through management and
control of traffic flow within Huntsville city limits.
 Ensure compliance with all federal, state, and local regulatory requirements.
 Utilize experience and quick reaction times to anticipate and prevent safety incidents and
hazards through field observations, data analysis, and other assessment techniques.
 Conduct investigation of incidents, accidents, injuries, or complaints and recommend
improvements in processes, design, procedures, and operating equipment to minimize hazard
potential.
SONIC DRIVE THRU, Huntsville, AL 2012 – 2013
Crewe Member/ South Memorial Parkway
 Provided positive customer service as server and ensured that all menu items were prepared,
portioned, and presented properly in a clean, safe, and sanitary manner, according to all
regulations and quality / safety standards.
 Maintained proper food and non-food item inventory levels and engaged in set-up
preparations and clean-up activities.
RAVE MOTION PICTURES, Huntsville, AL 2008 – 2009
Crew Member / Jones Valley
 Seamlessly managed multi-functional job responsibilities, including organizing theatre
supplies and materials, directing customer to correct locations, and cleaning of theatre.
 Demonstrated excellent leadership, strategic planning, organization, and communication
skills on a daily basis.