Abhinav Sharma is a network engineer with over 1 year of experience in Cisco Tac. He has in-depth knowledge of Cisco products and technologies for implementation and support. He has experience with layer 3 routing, layer 2 switching, and troubleshooting IP protocols. He is CCNA certified and recently cleared the CCNP-Route exam while preparing for the CCNP-Switch exam. He has worked on escalated cases and provided 24/7 support while dealing with enterprise customers. He has experience with network management, routing protocols, LAN and WAN technologies, and infrastructure services. He was named best employee of the month for 3 consecutive months at his previous employer Aricent-Cisco Tac.

1. ABHINAV SHARMA
Address: #26, Urban Estate
Puda, Kapurthala, Punjab, 144601
E-mail : proffesional12@gmail.com
Contact:+91-7696112911.
Career Summary
 1+ years of experience in Cisco Tac.
 In-depth knowledge of Cisco products and technology in implementation and support.
 In-depth knowledge of deploying and troubleshooting IP protocols.
 Experience on layer 3 routing and layer 2 switching.
 Dealing with escalating problems.
 Excellent experience in Configuring, Troubleshooting and Testing of networking system.
Skills Set
 In depth knowledge of networking
 Excellent communication and presentation skills
 Good analytical abilities
 Confident
 Patient and polite
 Adaptive to environment
Technical Skills
Network Management : SNMP,GNS3,Wireshark.
Platforms : Cisco IOS,LINUX.
Routing Protocols : RIP, IGRP, EIGRP, OSPF, IS-IS, BGP,HSRP, VRRP & GLBP.
Infrastructure services : DHCP, DNS, SMTP, FTP, TFTP
LAN technologies : Ethernet, Fast Ethernet, Gigabit Ethernet & 10 Gigabit Ethernet
Port : channel, VLANS, VTP, STP, RSTP, 802.1Q
WAN technologies : Frame Relay, ISDN, ATM, MPLS, leased lines & exposure to PPP.
Professional Certification
 Cisco Certified Network Associate: (CCNA)
 Cleared CCNP-Route exam recently. Preparing for CCNP-Switch exam.

2. Key Responsibilities Handled
 Worked on Escalated cases with other venders.
 Provide 24/7 support and Working on shifts
 Dealing with Enterprise Customer.
 Configured and troubleshooting with L1 and L2 devices.
 Recommend, schedule, and perform network improvements activities.
 Professional hands on experience Cisco routers, Cisco IOS and Cisco Switches.
 Structured network cabling such as STP, UTP, coaxial etc., installation and configuration
of LAN, WAN and wireless network with active components such as routers, switches,
modems.
 Creating infrastructure of wiring and install network component.
 Create design LAN and physical component.
 Designing, developing, maintaining, and supporting new network, add-ons or
modifications to existing
 Local Area Network (LAN) Protocols and Configuration.
 Wide Area Network (WAN) Protocols and Configuration.
 Computer Network and management (LAN & WAN)
 Troubleshooting in the Local Area Network.
 Dealt with monitoring tools like network packet capture tools like Wire-shark, etc.
 Replacing branch hardware with new 2851 routers and 2960 switches.
 Troubleshooting of complex LAN/WAN infrastructure, including routing protocols
EIGRP, OSPF & BGP.
 Settings of the networking devices (Cisco Router, switches) co-coordinating with the
system/Network administrator during implementation.
 Involved in SNMP Network management.
 Upgrading and backups of Cisco router configuration files.
 Implementing and maintaining backup schedules.
Employers
 ARICENT-Cisco Tac as Associate Network Engineer
Achievements
 Best employee of month for 3 consecutive months in quater.
.
Education
 BTech( Electronics and Communication) with 66%
 CBSE 12th Class with 79%
 CBSE 10th Class-with 86%

3. Date of Birth: February-07-1992
Gender: Male
Languages Known: English, Hindi,Punjabi.
Contact no.: +91-7696112911,8054476713
Address: #26, Urban Estate
Puda, Kapurthala, Punjab, 144601
I hereby confirm that all the above information is correct to my knowledge and I am solely responsible
for any misconduct.