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Three Conferences, One Mission: Empower the European Digital Ecosystem
To provide a physical marketplace
that facilitates funding of
digital European companies
at all stages
Mission MissionMission
To promote Israel - European
relationships and enable funding
To bring together future-shaping
executives and investors active
across segments driven
by digital revolution
Connecting
Capital with
Entrepreneurs
Connecting European
Champions
and Challengers
Connecting Israel’s Startups
with Large Corporates
and Investors
30-31 October 2018
Old Billingsgate, London
13-14 June 2019
STATION Berlin
9-10 April 2019
Haoman 17, Tel Aviv
Problems
Companies are facing
page
02
Employee Training
• Expensive Traditional classes
• New employees expect
continuous learning;
• Companies need to introduce new
technologies faster;
Customer Support
• Great number of calls and
support tickets;
• Users need support 24/7
• High demand for an
omni-channel experience.
Marketing & Sales
• Users don’t understand payment
processes;
• Constant release of new products &
features to promote;
• Churn rates are extremely high.
The solution?.
Having a fully-integrated customer
experience software with specialized,
support tools and user guides, that
work together in one single space, on
top of any website or web app.
No code required.
Step by step
walkthrough
How it
works
For End Users
Multiple tools, Several
Solutions
page
06
Training
Enough of time-consuming presentations. Create
on-page lectures for your employees.
.
Customer Support
Help users before they ask. Provide 24/7
contextual guides and personalized guidance.
Onboarding
Guide first-time users with interactive tutorials,
they will thank you for it.
Product Adoption
Show users how to use your product and why
they shouldn’t live without it.
Marketing & Sales
Don’t let customers leave your page. Create a
product that interacts with its users.
IT & Development
Say goodbye to screenshots. Quickly create on-
page user guides without coding.
BENEFITS
Boost team’s
productivity
24/7 &
Automated
contextual
help
Onboard
new users
faster
Readable
and
updated
manuals
Promote
features and
news
page
08
Create on-page messages that interact with your user’s actions. From
step-by-step guides, to contextual tooltips and knowledge base articles,
you can build a complete and personalized UX layer in just a few
minutes.
Interactive User Guides
We all like to feel special.
Our widget allows to target specific users and create messages
that are triggered over time or after a specific action.
Engagement & Segmentation
Online users can provide feedback about the support that was
just provided. Besides, companies can access a dashboard
analytics for important information about the guide’s
performance.
Tracking & Feedback
Product
Base Features
Product
Personalized Hub
page
09
Interactive
guides
Chat
bot
Knowledge
base
Web
testing
Learning
courses
Market Overview
Industries
page
010
Telecom
SaaS
Tourism
& Hospitality
Utilities
E-commerce
& Retail
Banking &
Insurance
Industries
Customer Support cost
saving per month
Telecom | Educate
20k€
Time reduction of
creating manuals
Telecom | Build
89%
Increase of
Sales Calls
Tourism | Convert
20%
Case Studies:
page
011
Multi Tool
Walkthroughs
Multilanguage
Accessibility
Main FeaturesHelppier Competition
Market Overview
Competitor analysis
Business
Model
page
012
Product is charged per site/month,
paid per monthly active users.
Tailored packages starting at 99€/month.
saas subscription.
Traction
KPIs
page
013
€200k
+125k
Revenue
+300k
Government
Grants
#10
Corporate
Clients
Pre-Seed
Funding
Company
Milestones
page
014
2015
Our starting point
The future
is promising
2017
Business Development
2016
Get Funding and
USA Market Validation
2018
Scaling and Acceleration
Clients
Selection to
First Pilots
Winner of Vunk by Telia Acceleration Program
Program participant
Selected to represent Portugal on
Honorable mention from FLAD
Winner of Road to
Finalist of startup competition
LONDON
Awarded to go to a USA Roadshow
World Map
Clients & Leads
page
015
North america
14%
South america
5%
Asia
5%
Europe
76%
page
016
Clients
worldwide
+ 2.000
Offices in USA and
South America
+ 2
Future
Growth
Worth of
monthly revenue
+ 100K
Co-CEO & Founder
Hugo Magalhães
Co-CEO
José Henriques
PRODUCT DEVELOPMENT BUSINESS DEVELOPMENT
Marco Garcia
Development Manager
João Ramos
Developer
Paulo Ferreira
Design
Rui Ribeiro
Developer
Daniela Lopes
Marketing Manager
Joana Leite
Head of Customer
Happiness
Pedro Zamith
Business Advisor
Priscila Correia
Content Specialist
Our
Team
Get in touch
Contacts
page
018
Address
HEADQUARTERS
UPTEC
Rua Alfredo Allen,
n.º 455/461,
4200-135 Porto, Portugal
Online
support@helppier.com
www.helppier.com
facebook/helppier
twitter/helppierhq
linkedin/company/helppier
thank you.
José Henriques | Co-CEO | jose.henriques@helppier.com
Selected Completed NOAH Transactions
Focus on Leading European Internet companies
Covering over 400 companies across 25 online
verticals, a broad range of over 500 investors as
well as 100+ online-focused corporates
Deep understanding of industry dynamics
Ability to add value beyond banking advice
Facilitates overall process and minimizes
management distraction
NOAH Advisors is globally well connected
and has direct access to virtually all key
players in the industry
Knowledge of and strong relationships with
potential buyers’ key decision makers
Proactively finds and unlocks attractive
investment opportunities for leading investors
Annual NOAH Conference in its 8th year
Over 40 years of combined relevant M&A experience
Routine execution of M&A and financing transactions
with sizes of several billion euros
30 successfully completed NOAH Advisors transactions
underline successful transfer of M&A competencies to
the Internet sector
Entrepreneurial mind-set, focused on growing the
business and establishing a reputation for excellence
Ability to deliver top results in short time frames
Highly success-based compensation structures align
interests of clients and NOAH Advisors, and demonstrate
conviction to deliver top results
Creative deal solutions
December 2014
September 2014
October 2014
May 2014
Sale of 100% of
for $800m to
Exclusive Financial Advisor to
Fotolia and the Selling Shareholders
Sale of 100% of
for €80m to
Exclusive Financial Advisor to
Trovit and its Shareholders
Sale of controlling stake in
to
Exclusive Financial Advisor to
Facile.it and its Shareholders
sold 100% of
for $228m to a joint venture between
Exclusive Financial Advisor to Yad2
and its Shareholders
Unique Industry Know-How
Unmatched Network and Relationships
Strong Investment Banking Competence
Full Commitment - We Are Entrepreneurs!
EUROPE’S LEADING INTERNET
CORPORATE FINANCE BOUTIQUE
September 2016October 2016
December 2016
Financial Advisor to Oakley Capital
®
Marco Rodzynek
Managing Director & Founder
marco.rodzynek@noah-advisors.com
Jan Brandes
Managing Director
jan.brandes@noah-advisors.com
The NOAH Advisors Core Banking Team
Acquisition of a Majority Stake in
by
from
at a valuation of €300m
Investment in
Exclusive Financial Advisor to KäuferPortal
and its Shareholders
by
84% Ownership
Financial Advisor to Silver Lake
Investment in
by
August 2017
Financial Advisor to EMK Capital
Acquisition of a Majority Stake in
by
at a valuation of $200m
Aleksander Skwarczek
Analyst
aleksander.skwarczek@noah-advisors.com
Nikhil Parmar
Director
nikhil.parmar@noah-advisors.com

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Helppier - NOAH18 Berlin

  • 2. Three Conferences, One Mission: Empower the European Digital Ecosystem To provide a physical marketplace that facilitates funding of digital European companies at all stages Mission MissionMission To promote Israel - European relationships and enable funding To bring together future-shaping executives and investors active across segments driven by digital revolution Connecting Capital with Entrepreneurs Connecting European Champions and Challengers Connecting Israel’s Startups with Large Corporates and Investors 30-31 October 2018 Old Billingsgate, London 13-14 June 2019 STATION Berlin 9-10 April 2019 Haoman 17, Tel Aviv
  • 3. Problems Companies are facing page 02 Employee Training • Expensive Traditional classes • New employees expect continuous learning; • Companies need to introduce new technologies faster; Customer Support • Great number of calls and support tickets; • Users need support 24/7 • High demand for an omni-channel experience. Marketing & Sales • Users don’t understand payment processes; • Constant release of new products & features to promote; • Churn rates are extremely high.
  • 4. The solution?. Having a fully-integrated customer experience software with specialized, support tools and user guides, that work together in one single space, on top of any website or web app. No code required.
  • 7. Multiple tools, Several Solutions page 06 Training Enough of time-consuming presentations. Create on-page lectures for your employees. . Customer Support Help users before they ask. Provide 24/7 contextual guides and personalized guidance. Onboarding Guide first-time users with interactive tutorials, they will thank you for it. Product Adoption Show users how to use your product and why they shouldn’t live without it. Marketing & Sales Don’t let customers leave your page. Create a product that interacts with its users. IT & Development Say goodbye to screenshots. Quickly create on- page user guides without coding.
  • 8. BENEFITS Boost team’s productivity 24/7 & Automated contextual help Onboard new users faster Readable and updated manuals Promote features and news
  • 9. page 08 Create on-page messages that interact with your user’s actions. From step-by-step guides, to contextual tooltips and knowledge base articles, you can build a complete and personalized UX layer in just a few minutes. Interactive User Guides We all like to feel special. Our widget allows to target specific users and create messages that are triggered over time or after a specific action. Engagement & Segmentation Online users can provide feedback about the support that was just provided. Besides, companies can access a dashboard analytics for important information about the guide’s performance. Tracking & Feedback Product Base Features
  • 11. Market Overview Industries page 010 Telecom SaaS Tourism & Hospitality Utilities E-commerce & Retail Banking & Insurance Industries Customer Support cost saving per month Telecom | Educate 20k€ Time reduction of creating manuals Telecom | Build 89% Increase of Sales Calls Tourism | Convert 20% Case Studies:
  • 13. Business Model page 012 Product is charged per site/month, paid per monthly active users. Tailored packages starting at 99€/month. saas subscription.
  • 15. Company Milestones page 014 2015 Our starting point The future is promising 2017 Business Development 2016 Get Funding and USA Market Validation 2018 Scaling and Acceleration Clients Selection to First Pilots Winner of Vunk by Telia Acceleration Program Program participant Selected to represent Portugal on Honorable mention from FLAD Winner of Road to Finalist of startup competition LONDON Awarded to go to a USA Roadshow
  • 16. World Map Clients & Leads page 015 North america 14% South america 5% Asia 5% Europe 76%
  • 17. page 016 Clients worldwide + 2.000 Offices in USA and South America + 2 Future Growth Worth of monthly revenue + 100K
  • 18. Co-CEO & Founder Hugo Magalhães Co-CEO José Henriques PRODUCT DEVELOPMENT BUSINESS DEVELOPMENT Marco Garcia Development Manager João Ramos Developer Paulo Ferreira Design Rui Ribeiro Developer Daniela Lopes Marketing Manager Joana Leite Head of Customer Happiness Pedro Zamith Business Advisor Priscila Correia Content Specialist Our Team
  • 19. Get in touch Contacts page 018 Address HEADQUARTERS UPTEC Rua Alfredo Allen, n.º 455/461, 4200-135 Porto, Portugal Online support@helppier.com www.helppier.com facebook/helppier twitter/helppierhq linkedin/company/helppier
  • 20. thank you. José Henriques | Co-CEO | jose.henriques@helppier.com
  • 21. Selected Completed NOAH Transactions Focus on Leading European Internet companies Covering over 400 companies across 25 online verticals, a broad range of over 500 investors as well as 100+ online-focused corporates Deep understanding of industry dynamics Ability to add value beyond banking advice Facilitates overall process and minimizes management distraction NOAH Advisors is globally well connected and has direct access to virtually all key players in the industry Knowledge of and strong relationships with potential buyers’ key decision makers Proactively finds and unlocks attractive investment opportunities for leading investors Annual NOAH Conference in its 8th year Over 40 years of combined relevant M&A experience Routine execution of M&A and financing transactions with sizes of several billion euros 30 successfully completed NOAH Advisors transactions underline successful transfer of M&A competencies to the Internet sector Entrepreneurial mind-set, focused on growing the business and establishing a reputation for excellence Ability to deliver top results in short time frames Highly success-based compensation structures align interests of clients and NOAH Advisors, and demonstrate conviction to deliver top results Creative deal solutions December 2014 September 2014 October 2014 May 2014 Sale of 100% of for $800m to Exclusive Financial Advisor to Fotolia and the Selling Shareholders Sale of 100% of for €80m to Exclusive Financial Advisor to Trovit and its Shareholders Sale of controlling stake in to Exclusive Financial Advisor to Facile.it and its Shareholders sold 100% of for $228m to a joint venture between Exclusive Financial Advisor to Yad2 and its Shareholders Unique Industry Know-How Unmatched Network and Relationships Strong Investment Banking Competence Full Commitment - We Are Entrepreneurs! EUROPE’S LEADING INTERNET CORPORATE FINANCE BOUTIQUE September 2016October 2016 December 2016 Financial Advisor to Oakley Capital ® Marco Rodzynek Managing Director & Founder marco.rodzynek@noah-advisors.com Jan Brandes Managing Director jan.brandes@noah-advisors.com The NOAH Advisors Core Banking Team Acquisition of a Majority Stake in by from at a valuation of €300m Investment in Exclusive Financial Advisor to KäuferPortal and its Shareholders by 84% Ownership Financial Advisor to Silver Lake Investment in by August 2017 Financial Advisor to EMK Capital Acquisition of a Majority Stake in by at a valuation of $200m Aleksander Skwarczek Analyst aleksander.skwarczek@noah-advisors.com Nikhil Parmar Director nikhil.parmar@noah-advisors.com