The document discusses an online help desk project created using ASP.NET and SQL Server that allows users to submit technical queries, assigns queries to be solved, and provides reports on the status of queries. It describes the components used including Visual Studio 2005, C#, and SQL Server 2005 and provides an overview of the various pages created for the project such as forms for login, creating users, submitting queries, and viewing solutions and reports.

1. A
Seminar Report
On
“Online Help Desk”
Based on Summer Training(12th May-18th June)
From Vying IT Solution Pvt. Ltd.
Jaipur
Submitted By:-
Girdhari Lal Kumawat
B.Tech(Final Year)

2. Introduction to ASP.NET
• ASP.NET is the server side technology using which we can develop
the web applications.
• ASP.NET is the Next Version of Active Server Pages (ASP).
• ASP.NET can support any .NET compatible languages such as Visual
Basic .NET, C# and Script .NET.
• Developers can easily access the benefits of these technologies.
• Microsoft created higher-level development platforms, such as ASP
and ASP.NET.
• Both of these technologies allow developers to program dynamic
web pages without worrying about the low-level implementation
details.
• ASP.NET provides easy-to-use application and session-state facilities
that are familiar to ASP developers and are readily compatible .

3. Features Of ASP.NET
• ASP.NET makes it easier than ever to access databases for
displaying data to Web site visitors purpose.
• ASP.NET provides a simple model that enables Web developers to
write logic that runs at the application level.
• ASP.NET provides easy-to-use application and session-state
facilities that are familiar to ASP developers and are readily
compatible with all other .NET Framework APIs.
• Developers can use Web Forms or XML Web services when creating
an ASP.NET application.
• ASP.NET Web Forms allow you to build powerful forms-based Web
pages.

4. ASP.NET Framework
Windows Application Web Application
Window Forms Web Form
Window Controls Web Controls
Drawing Web Services
Window Services ASP.NET
.NET Framework Base Class Library
ADO.NET Threading
Remote Input/output Devices
Exception
Common Language Runtime (CLR)
Garbage Collector
Code Manager
Loader
Just In Time (JIT) Compiler
Operating System/ Hardware

5. ADO.NET Architecture
Connected Mode Disconnected Mode
Connection Data Set
Command
Data Table
Data Row
Data Reader
Data Column
Data Provider Data View
Data Constraints
Data Relations
SqlClient OleDb
Data Adapter
MS-Access,
SQL
Oracle Command Builder
Server
Others

6. Execution Flow of ASP.NET
Application
Native Intermediate Language
Source Code Compiler Code
JIT
Compiler
OS + CPU Native Code

7. Requirements
HARDWARE SPECIFICATIONS:
 RAM – 256 MB(Minimum)
 Processor P3
 2 GB Hard Disk
SOFTWARE SPECIFICATIONS:
 Operating System – Windows XP(or above)
 Front End – ASP.NET
 Back End – SQL

8. Introduction to Online Help Desk
Components used in Project Project Pages
 Visual Studio 2005  Home Page Form
 ASP.NET  About Us Form
 C# Language  Contact Us Form
 SQL Server 2005  Login Form
 GIF Images  Create User
 Submit Query
 Assign Query to Solve
 Solution
 Report All
 Report for Student
 Daily Report Status
 New Query
 List of Solve Query
 List of Assign Query

9. Create User Table

10. Query Table

11. Login Page

12. Create User Form

13. Submit Query Form

14. Assign Query to Solve

15. Solution Form

16. Report All Form

17. Report For Student Form

18. Features of the Project
Design of User-Friendly input formats.
 Provisions for Data Entry and Validations.
 Provision for data retrieval.
 Unauthorized persons cannot accessible.
 More flexible
 More interoperability

19. Thank You!

20. Query…??