The candidate is seeking a challenging position in finance where they can apply their 8 years of experience in treasury operations at a bank. This includes experience managing the bank's portfolio of investments, compliance with regulatory requirements, and preparing daily reports. They also have experience overseeing credit management operations and customer service roles.

1. Objective:
Seeking a challenging position that my experience & skills can be applied & developed, Acquire new
skills & more experience.
Working Career:
Union National Bank UNB-E
Money Market & Fixed Income Dealer, "Treasury Department"
June 2013 till present
Money Market & fixed Income Dealer Responsibilities as follows:
 Assisting in managing the bank’s relationship with local and overseas banks and other financial institutions.
 Daily monitor Vostro and Nostro accounts
 Prepare Cash flow report for all currencies
 Managing the treasury bills and bonds portfolio.
 Analyzing changes in financial, economic indicators &market conditions.
 Analyzing the cost of funds.
 Complying with all the central bank regulatory limits (reserve requirements& liquidity ratios )
 Enhancing treasury products and introducing new products to the bank.
 Manage the assigned portfolio of the bank’s investments, funding & liquidity activity to achieve maximum
revenue & optimum funding positions as well as compliance with statutory reserve requirements.
 Follow up new issues in the primary market and secondary market rates for T-bills , T-bonds and central bank of
Egypt deposits
 Arranging for the placement/borrowing of funds at authorized banks
 Update the declared interest rates for local and foreign currencies
 Prepare weekly interest rate market survey of competitors
 Analyzing and forecasting changes in the EGP yield curve given the latest markets updates
 Handling the bidding process in CBE auctions for deposits, repos, T-bills and Gov. bonds
 Trading wide range of local and foreign fixed income securities in the interbank market in addition to other
market players (brokers, asset managers and foreign investors)
 Quoting special rates on EGP and foreign currency time deposits and other products that offered to clients
 Handling cash management process
 Adhering to the group’s risk management criteria (counterparty limits and country exposure) CBE regulatory
ratios(required reserve, liquidity and concentration ration)
 Constantly monitors market and explores opportunities to increases the return on money market investments.
 Handled the execution and booking of fixed income and money market transactions.
 Works closely with the line manager on activities related to liquidity distribution, foreign exchange and interest
rate hedging exposures.
 Prepare daily bank position reports for management review and decision making & handling daily bank reporting.
 Provide support in the operational activities within the bank treasury for timely and efficient document processing
and implementation of systems and procedures.
FX Dealer, "Treasury Department
June2012-June2013
 Applied fundamental and technical analysis to exploit possible movements in the FX markets and hence maximize
profits
 Managing the bank’s FX position at maximum profit
 Providing timely, fast service and competitive pricing & quotations to the bank’s customers in order to maintain
life time value of clients
 Maintained and managed FX positions in accordance with established risk parameters
 Increasing market share by meeting and educating clients around market strategies and promoting products and
services
 Managing the banknote position of the bank through cash shipment
Hebatallah Massoud El-ShafeyName:
7 Ramo building Nasr road , Nasr CityAddress:
00201060704542Mobile:
hope860@hotmail.comEmail address:

2. Head of Credit Management Group Assistant
May 2011- June 2012
 Conduct operational business process improvement through routing reports and circulars in a timely manner.
 Attending ,recording Credit Committees minutes and accelerating related reporting
 Enrich data and improve information availability through:
 Statistic performance reports for retail loans that issued by Retail Credit Department parallel to
Credit Administration Department booking including total declined and approved loans.
 Consolidate statistic reports for the Remedial Asset Committee approvals and checking customer's
status after implementation.
 Following timely scheduled of initiatives set for the 5 Credit Management Group reporting lines (Risk, Retail
Credit, Credit Administration, and Retail Recovery) Departments.
 Communicate verbally and in writing to answer inquiries and provide information.
Previous Employment
Employer: Saudi Arabian Airlines
Air Hostess (Cabin Crew)
March 2009 to: Feb2011
 Provide excellent customer service to passengers throughout the flight.
 Ensure that all emergency equipment is in working order prior to take off and that there are enough supplies
for passengers.
 Making announcements on behalf of the pilot .
 Completing paperwork, including writing a flight report.
Employer: Egyptian Company for Mobile Service (ECMS) – MOBINIL
Customer Service -Call Center Officer
October 2008 to: March 2009
 Support and provide superior service via phones.
 Use questioning and listening skills that support effective telephone communication.
 Understand the impact of attitude in handling calls professionally.
 Effectively deal with job stress, angry callers, and upset customers.
 Apply the elements of building positive rapport with different types of customers over the phone.
 Apply appropriate actions to effectively control a telephone call.
 Meets commitments to customers.
 Display Time flexibility towards shifts as per work floor requirements.
Languages:
 Arabic : (Fluent, Mother Tongue).
 English: (Excellent, Spoken and Written)
Education:
 Bachelor of Art Ain Shams University English Section -2008.
 Thanaweya Amma Certificate El Ahlya language school, Jeddah, SaudiArabia.2004
Courses & Training:
 Fixed Income Securities Coursework – EBI 2012
 Foreign Exchange Workshop -Bourse Game Training _EBI 2014
 Dealing Room Activity – EBI 2012
 Intensive office XP Core course - IBM 2008
 Fundamental and technical analysis training
 Trained and worked as an executive director in international law firm (2007)
 Trained in customer service in Ecad company (2006)
 The 7th international conference global economy &Arab African international bank in the multinational
banking simulation (2006)

3. Computer Skills:
 Microsoft office (Excel, Word, Access and Power point)
 Thomson Reuters Application
skills:
- Self Motivated - Hard worker - Problem solving skills - Analytical skills - Management and leadership
skills
Personal Information
Date of birth: 8th
of September 1986.
Marital status: Married
-Reference Furnished Upon Request