Jennifer Ng has over 20 years of experience in operations and client services roles in the foreign exchange and derivatives industries. She is currently an Associate Director at SS&C GlobeOp, where she manages a team that provides middle and back office support to clients, including trade processing and reconciliations. Previously, she held manager and account executive roles at several financial institutions, where her responsibilities included trade input, client services, implementing new systems, and managing teams of operations staff. She has a Bachelor's degree in Economics from SUNY Buffalo.

1. Jennifer D. Ng
2035 Central Park Ave Apt.3N YONKERS, NY 10710 (C) 917 696 0783 email: jdpaek@yahoo.com
EXPERIENCE:
SS&C GlobeOp, New York June 14 – August 16
Associate Director of OTC/Operations
 M anage team of 6 in the U .S. along with staff in India
 T rain staff on processes and products
 P rovide daily middle and back office support to clients
 C onfirmation and Settlements of various products – Bonds (ABS/MBS/Corporate/Treasuries/Repo), Equities, Derivatives,
Futures (C ommodity/Currency/Options), FX, O ptions (SWAPS, C urrency)
 Issue/process collateral calls
 P rocess wires
 C ash M anagement: Forecast future cash balances to request appropriate funding in order to prevent accounts from being
overdrawn
 Review trade details for M arkitwire Affirmation process
 T rade and C ash Break resolutions by working with clients and P B’s/Counterparties
 P &L reconciliations/analysis
 C reate/improve operational processes for efficiency and controls
 Daily interactions with various internal teams such as Fund A ccounting, V aluations, Investor Relations, IT and Legal
 Host weekly/monthly calls with clients and internal parties to review processes and address any issues
 M onthly in person C lient Service Reviews
 M aintain client relationships and serve as escalation point
 P roduce/Provide KPI’s
 Serve on various internal committees (Reconciliation, Reporting)
 Implementation/Onboarding new clients
FundAdministration, New York April 07 – Dec 13
Manager of Operations
 M anage staff of 10
 Streamline various procedures for O perations and C ash M anagement
 Handle investor and investment subscriptions, redemptions and transfers
 P &L analysis
 Resolve daily trade/cash reconciliations, issues, etc.
 P roject M anagement (Headed move to new system, Handled several office moves, Lia ise all new programs for automation,
M anaged installation of new server in one of our offices and various other projects)
 Handled over 2bio AUM
 Establish daily processing procedures for new clients and set up on our various systems
 A ssist in creating/maintaining various p&l spreadsheets
 M anage the implementation to new systems
 A ssist in cutting of weekly and monthly NAV’s
 Deal with A udits
 Liaise between clients/Prime Brokers/various custodians
 V arious miscellaneous responsibilities required to run the C ompany
 Experience in Foreign Exchange, O ptions, Futures, Equities. Longest tenure in Foreign Exchange.
FundAdministration, New York April 06 – April 07
Account Executive, Foreign Exchange
 T rade Input/reconcile any position/trade breaks against various P rime Brokerage websites/statements
 P repare daily options trade file and send to external source for pricing
 O nce the options pricing file is returned from external source, prepare and distribute to A ccount Specialists accordingly
 Daily valuations
 Run/A nalyze/Reconcile Daily V aluation Reports
 U pdate p&l spreadsheets
 Handle various End of Day reporting procedures
 A ssist Cash M anagement in reconciling Collateral Statements to General Ledgers/process monthly Collateral Interest
UBS, CONNECTICUT May 04 – March 06
FX Prime Brokerage Client Service Specialist, Foreign Exchange
 T rade (fx and options) input via various systems
 Fund splits via various systems
 V arious client service functions
 A ssist clients in use of P rime Brokerage Website functionalities
 C ommunication with clients via Chat, Emails, P hones
 Liaison between clients and sales desk/cct desk/IT
 Rolling positions for clients as well as closing out residual positions
 Handle numerous reporting functionalities (Reverse Give U ps, P ositions, M ark-to M arkets, etc.)
 A ssist manager with billing
 Handle all P rime Brokerage related discrepancies
 A ssist clients with collateral reconciliations
 Direct assistance to various T rading Desks
 Handle O ption Expiries
 M aintain C lient information
 Responsible for training of new hires
 M onitor “O pen Deals” blotter to ensure all bank give ups are accepted

2. BANK OF AMERICA, NEW YORK August 03 – May 04
Trade Support, Foreign Exchange
 Handle/resolve trade discrepancies
 A mend any prior day deals for traders /Ensure the allocation of Fund deals in Bulk
 New client/user account setup and openings in various systems
MERRILL LYNCH INTERNATIONAL BANK, NEW YORK June 98 – August 03
Manager, Foreign Exchange Client Services
 M anage staff of 3 and training of new employees
 P rime Broker trades input/Fund M anager trades allocations
 Review and implement of departmental procedures with senior management
 New clients account setup and openings
 Special projects (Y 2K preparation, EU RO conversion)
 Spent two months in Ireland backup facility for Sept. 11 disaster recovery
CREDIT SUISSE FIRST BOSTON, NEW YORK August 97 – June 98
Specialist, Global Foreign Exchange Settlements and Investigation
 Solely responsible for Latin A merican emerging market currencies investigations and compensations
 P reparation of funding balances for C ash management/Overdraft analysis
 M onitor and amend naks SWIFT messages
EDUCATION:
STATE UNIVERSITY OF NEW YORK AT BUFFALO
Bachelor of Science, May 1997
Major: Economics
TECHNICAL SKILLS:
 Geneva
 Bloomberg
 M icrosoft Excel/Word/PowerPoint
 A lert
 O asys
 FX C onnect
 SWIFT
 Numerous P roprietary Front O ffice/Backoffice/Reconciliation systems
 V arious OMS
 T otal Return
 Spectrum/VBO
 Q uickBooks
 Familiar with C LS
 Familiar with M arkitWire