This document outlines the weekly assignments for an online health care communication strategies course (HCS 320). It includes instructions for writing papers, presentations, and summaries on topics like health care communication processes, HIPAA, crisis communication, and preparing organizations for strategic change. Students must analyze communication methods, challenges, and the impact of technology and regulations in various health care scenarios.

1. HCS/320
HEALTH CARE COMMUNICATION
STRATEGIES
The Latest Version A+ Study Guide
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HCS 320 Entire Course Link
https://uopcourses.com/category/hcs-320/
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HCS 320 Week 1 Communication Opinion Paper
Write a 700- to 1,050-word paper on health care communication.
Answer the following questions in your paper:
 How does effective communication incorporate the basic elements of
communication?
 How do the basic elements of effective communication differ from the basic rules
of health care communication?
 How might a provider encourage a reluctant consumer to communicate candidly?
 Howmight cultural differences influence communication?
Cite a minimum of two sources, one from the University Library and the other from the
course textbooks or Electronic Reserve Readings, to support your opinion.
Format your paper consistent with APA guidelines.

2. HCS 320 Week 2 HIPAA Tutorial Summary
ummarize,in 150 to 200 words,the main points that you gleaned from the HIPPA tutorial.
Include the following:
 What did you learn from the HIPAA tutorial?
 Why is this information important?
 How will you use this information in the future?
HCS 320 Week 3 Health Care Process
Resource: University of Phoenix Material: Preparing Organizations for Strategic Change
Select, from the following list, one health care communication process to be updated,
streamlined, or implemented:
 Electronic medical records
 Communicating new policies and procedures
 Creating work schedules
 Community plan for emergency preparedness
 New human resources system
 A process of your choice
Select, from the following list,an organization in which the process will be updated,
streamlined, or implemented:
 Long-term care
 Emergency management
 Health management
 An organization of your choice
Determine the audience for your final presentation.
Submit the selections, as well as your rationale for the selections, to your facilitator for
approval.

3. HCS 320 Week 3 Health Care Communication Methods
Read the instructions in the University of Phoenix Material: Health Care Communications
Methods, and select one option to complete the assignment. You can choose from the
following options:
 Option 1: Nursing Home Administrator
 Option 2: Communications Coordinator
Health Care Communication Methods
The following assignment options provide the opportunity for you to explore communication
methods for different kinds of health care scenarios. The assignment options also allow you to
examine the effects of HIPAA and other regulations on health care communication.
Select and complete one of the following assignments:
Option 1: Nursing Home Administrator
Option 2: Communications Coordinator
Option 1: Nursing Home Administrator
Read the following scenario:
 As the administrator of a local nursing home, you have just received notification that the
organization is being purchased by a national group. Because of new policies to be
implemented, many of the residents will be displaced. To make the situation more
challenging, some of these residents have difficulty communicating, have no local family,
and have not indicated that they approve the release of their medical information.
Arrangements must be made for these individuals.
Write a 1,050- to 1,400-word paper on the different types of communication methods for the
health care organization described in the scenario.
Include the following in your paper:
 The advantages and disadvantages of using traditional, electronic, and social media for
health care communication
 The effects of HIPAA and other regulations on the use of these media for health care
communication
Cite a minimum of two sources, one from the University Library and the other from the course

4. textbooks or Electronic Reserve Readings, to support your position.
Format your paper consistent with APA guidelines.
Option 2: Communications
Coordinator
Consider the following scenario:
 You are the communications coordinator for a national drug manufacturer. Recently, there
have been reports of significant negative effects caused by one of your medications that is
used by a significant population. News reports have alleged that one of the individuals
affected is a well-known public figure. You are tasked with addressing the news reports and
the general public regarding this situation.
Write a 1,050- to 1,400-word paper on different types of communication methods for the
health care organization described in the scenario.
Include the following in your paper:
 The advantages and disadvantages of using traditional, electronic, and social media for
health care communication
 The effects of HIPAA and other regulations on the use of these media for health care
communication
Cite a minimum of two sources, one from the University Library and the other from the course
textbooks or Electronic Reserve Readings, to support your position.
Format your paper consistent with APA guidelines.
HCS 320 Week 4 Communication Channels Presentation
Consider the following scenario regarding an issue that affects the organization and the
public:
 You are the project manager at a state-supported public health care facility.
Because of the success of your organization, a local organization has donated a
state-of-the-art magnetic resonance imaging machine that is not available

5. anywhere else in the vicinity. As the project manager, you are tasked with
educating the staff and informing the public regarding this new technology.
Create a schematic or flowchart to illustrate how to incorporate teams into daily health
care communication for the issue described in the scenario.
Use Microsoft®
PowerPoint®
, Microsoft®
Paint, Microsoft®
Visio®
, Microsoft®
Word,
Microsoft®
Excel®
, or a tool of your choice to create the schematic or flowchart.
Include the following:
 What team structures, functions, project goals, obstacles, and communication will
be used
 How to integrate teams, planning, and training to provide a successful outcome of
the selected process
 What potential communication obstacles might arise from the scenario
 Recommendations on how the team might use effective group communication
strategies inside and outside the organization, including the use of social media
 Recommendations about how the team might effectively communicate inside and
outside the organization, including the use of social media
 Media opportunities for this management success
Include videos, audio, photos, diagrams, or graphs as appropriate.
Cite a minimum of two sources, one from the University Library and the other from the
course textbooks or Electronic Reserve Readings, to support your position.
Format your assignment, including any images, consistent with APA guidelines.
HCS 320 Week 5 Communication and Crisis Paper
Read the following scenario:
 In 1979, the Three Mile Island nuclear reactor malfunctioned, releasing radiation
into the environment. There were no immediate deaths or injuries resulting from
the incident; however, the accident drew much media attention and created
concerns in the local area and beyond. The major forms of communication used to
report these events were the three major television networks and local radio
stations.
In 2005, Hurricane Katrina devastated the New Orleans area and immersed a significant
part of the city in water. Local citizens and their families were affected. In contrast to the

6. Three Mile Island incident, newer communication technologies, such as the Internet, were
used to disseminate information.
Today, you are the director of a regional Emergency Management Office. You begin
receiving official reports that the public water supplies of several towns in the area have
become contaminated with a life-threatening biological agent. Contingency plans must be
addressed within the organization and with the public without creating a panic.
Write a 1,400- to 1,750-word paper on essential communication in a community crisis
situation described in the scenario.
Include the following in your paper:
 The individuals or groups that will be communicating inside and outside the
organization during this crisis situation
 Potential advantages and challenges associated with communicating within the
organization and with the public and private sectors during this crisis situation
 Differences in communication processes used in crisis situations, including what
you learned from the situations in the scenario and how you might incorporate that
knowledge to improve health care communication strategies
 Appropriate technology, such as social media, affecting communication during the
crisis situation and how these technologies may be used to enhance
communication
 How technology might be used differently now than it was during the crisis
situations described in the scenario
 Media opportunities during this management crisis
Cite a minimum of three sources, one from the University Library and another from the
course textbooks or Electronic Reserve Readings, to support your position.
Format your paper consistent with APA guidelines.
HCS 320 Week 5 Preparing Organizations for Strategic Change
Read the instructions in the University of Phoenix Material: Preparing Organizations for
Strategic Change, and select one option to complete the assignment. You can choose
from the following options:
 Option 1: Microsoft®
PowerPoint®
Presentation
 Option 2: Brochure
 Option 3: Video Presentation
Preparing Organizations for Strategic Change

7. The following assignment options provide the opportunity for you to identify how a health care
process might be updated, streamlined, or implemented in a health care organization.
Select and complete one of the following assignments:
Option 1: Microsoft®
PowerPoint®
Presentation
Option 2: Brochure
Option 3: Video Presentation
Option 1: Microsoft
®
PowerPoint
®
Presentation
Use the organization, process, and audience you selected in Week Two from the following lists
to complete this assignment option:
 Health care processes to be updated, streamlined, or implemented
o Electronic medical records
o Communicating new policies and procedures
o Creating work schedules
o Community plan for emergency preparedness
o New human resources system
o A process of your choice, approved by the instructor
 Organization in which the process will be updated, streamlined, or implemented:
o Long-term care
o Emergency management
o Health management
o An organization of your choice, approved by the instructor
Prepare a 15- to 20-slide Microsoft®
PowerPoint®
presentation, including title and reference
slides, on this health care process.
Address the following points in your presentation:
 How this health care communication process might be updated, streamlined, or
implemented
 What team structures, functions, goals, obstacles, and communication will be used in the
selected process

8.  How to integrate teams, planning, and training to provide a successful outcome of the
selected process
 Recommendations on how the team might effectively communicate inside and outside the
organization, including the use of social media
 How the communication process will progress from initiation to completion
 How communication may affect each point in the process
 The changing role of health care communication and the development of social media as
they affect the communication process
 Why communication campaigns must adapt over time
List major points in the slides. Include detailed explanations in the speaker notes section that
correlate to each point.
Include videos, audio, photos, diagrams, or graphs as appropriate.
Cite a minimum of four sources, one from the University Library and another from the course
textbooks or Electronic Reserve Readings, to support your position.
Cite your sources and format your text consistent with APA guidelines.
Present your Preparing Organizations for Strategic Change Presentation.
Option 2: Brochure
Use the organization, process, and audience you selected in Week Two from the following lists
to complete this assignment option:
 Health care processes:
o Electronic medical records
o Communicating new policies and procedures
o Creating work schedules
o Community plan for emergency preparedness
o New human resources system
o A process of your choice
 Organization in which the process will be updated, streamlined, or implemented:
o Long-term care
o Emergency management
o Health management
o An organization of your choice

9. Create a 4- to 6-page brochure on the selected heath care process.
Address the following points in the brochure:
 How this health care communication process might be updated, streamlined, or
implemented
 What team structures, functions, goals, obstacles, and communication will be used in
the selected process
 How to integrate teams, planning, and training to provide a successful outcome of the
selected process
 Recommendations on how the team might effectively communicate inside and outside
the organization, including the use of social media
 How the communication process will progress from initiation to completion
 How communication may affect each point in the process
 The changing role of health care communication and the development of social media
as they affect the communication process
 Why communication campaigns must adapt over time
Include photos, diagrams, or graphs as appropriate.
Use the brochure builder located on the student website to help you complete this assignment.
Cite a minimum of four sources, one from the University Library and another from the course
textbooks or Electronic Reserve Readings, to support your position.
Format the brochure, including the images, consistent with APA guidelines.
Option 3: Video Presentation
Use the organization, process, and audience you selected in Week Two from the following lists
to complete this assignment option:
 Health care processes:
o Electronic medical records
o Communicating new policies and procedures
o Creating work schedules
o Community plan for emergency preparedness
o New human resources system
o A process of your choice

10.  Organization in which the process will be updated, streamlined, or implemented:
o Long-term care
o Emergency management
o Health management
o An organization of your choice
Create a 90-second video presentation (vodcast) on the selected health care process.
Address the following points in your vodcast:
 How this health care communication process might be updated, streamlined, or
implemented
 What team structures, functions, goals, obstacles, and communication will be used in
the selected process
 How to integrate teams, planning, and training to provide a successful outcome of the
selected process
 Recommendations on how the team might effectively communicate inside and outside
the organization, including the use of social media
 How the communication process will progress from initiation to completion
 How communication may affect each point in the process
 The changing role of health care communication and the development of social media
as they affect the communication process
 Why communication campaigns must adapt over time
Perform an Internet search on creating a video presentation. Use this information to write a
transcript for your vodcast.
Provide a written transcript of the vodcast.
Reference at least two sources other than the course text.
Format your written assignment consistent with APA guidelines.
Submit the written transcript, along with the video, to your facilitator.