This document discusses contemporary health information technology opportunities and challenges. It describes how most healthcare organizations have implemented basic HIT like EHRs but must now adopt more transformational applications using technologies like AI, big data analytics, blockchain, cloud computing and more. However, technological issues around interoperability, costs and expertise remain challenges. Managerial challenges also exist regarding security, privacy, governance and demonstrating return on investment of HIT. Overall healthcare organizations need to address both technical and managerial challenges to successfully transform with HIT.
2016 IBM Interconnect - medical devices transformationElizabeth Koumpan
Emerging technologies such as Internet of Things, 3D Printing are driving the creation of new business models and forcing the Industry for transformation. The product centric model where the Industry main objective was to develop the device, is moving to software and services model, with the focus on Big Data & Analytics, Integration and Cloud.
The maturation of technologies such as social, mobile, analytics, cloud, 3D printing, bio- and nanotechnology are rapidly shifting the competitive landscape. These emerging technologies create an environment that is connected and open, simple and intelligent, fast and scalable. Organizations must embrace disruptive technologies to drive innovation
Deep Blue Communications is the leader in engineering, installing and supporting hospitality networks that ensure your property opens on time, on budget, with all your technologies working together the way they should - on day one. With over 10 years’ experience, Deep Blue has made the INC 5000 List of the Fastest Growing Companies, emerging as a pioneer in converged networks for properties by seamlessly integrating hospitality, retail and entertainment services. Deep Blue collaborates with you and your technology vendors to design and install the network, manage all 3rd party product integrations and provide ongoing support, streamlining operations with solutions that deliver the best ROI within your budget. We help businesses across the United States, Canada, Mexico and the Caribbean elevate their guest experience. For more information, contact sales@deepbluecommunications.com, call 844-389-2718, or visit www.deepbluecommunications.com.
Healthcare Rx: The Rise of the Empowered ConsumerCognizant
Market and digital forces have combined to enable the healthcare industry to treat much of what ails it — or be supplanted by newcomers who can more quickly seize the digital high ground.
Healthcare Digital Transformation - A primer for healthcare executives and te...Damo Consulting Inc.
The future of healthcare is in digitally reimagined experiences for patients and caregivers alike. Digitalization offers increased choice and convenience for patients, and improved outcomes for caregivers while reducing costs and workloads.
IDC White Paper - Integrated Patient Record - Empowering Patient Centric Care...buntib
Despite the growing use of electronic health records (EHRs) and health information exchange (HIE) technologies, providers and payers still face challenges with regard to accessing all the information known about a given patient or member. Patient health information can be trapped in siloed healthcare information systems, paper-based documents and processes, or non-machine-readable documents. An integrated view of patient information improves the experience of clinicians by enabling them to better serve their patients, which in turn leads to better outcomes. The ability to create comprehensive patient-centric records is crucial for improving not only quality of care but also patient safety.
Digitization is bringing a sea change to a U.S. healthcare industry already facing waves of uncertainty. By taking the right steps, this can be a major opportunity for industry players.
Forecasting the future of any industry is difficult, none more so right now than healthcare in the United States. There are countless reasons why healthcare will look different in the near future, not least of which being the country's movement toward national coverage. However, digital transformation—the cumulative change that comes when digital technologies are introduced wholesale into an established industry—is poised to have an even bigger impact. For the U.S. healthcare industry, digital technology will be transformational, cutting healthcare delivery costs, eliminating errors through improved electronic medical records, and establishing routinized, evidence-based approaches to treatment.
Digital forces are pulling at the industry and significantly altering services, products, innovation, delivery, and remuneration (see figure). There are digitally integrated healthcare providers, digital medical devices and technologies, and digital delivery and monitoring of home healthcare. In addition, new ideas are emanating from developing markets, agile competitors are embracing technology, and a digital-friendly federal administration is pushing innovation. And don't forget the digital consumer who is used to digital banking, digital retailing, and digital education, and expects digital healthcare.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/digital-healthcare-or-bust-in-america/10192#sthash.gP6B4uWR.dpuf
2016 IBM Interconnect - medical devices transformationElizabeth Koumpan
Emerging technologies such as Internet of Things, 3D Printing are driving the creation of new business models and forcing the Industry for transformation. The product centric model where the Industry main objective was to develop the device, is moving to software and services model, with the focus on Big Data & Analytics, Integration and Cloud.
The maturation of technologies such as social, mobile, analytics, cloud, 3D printing, bio- and nanotechnology are rapidly shifting the competitive landscape. These emerging technologies create an environment that is connected and open, simple and intelligent, fast and scalable. Organizations must embrace disruptive technologies to drive innovation
Deep Blue Communications is the leader in engineering, installing and supporting hospitality networks that ensure your property opens on time, on budget, with all your technologies working together the way they should - on day one. With over 10 years’ experience, Deep Blue has made the INC 5000 List of the Fastest Growing Companies, emerging as a pioneer in converged networks for properties by seamlessly integrating hospitality, retail and entertainment services. Deep Blue collaborates with you and your technology vendors to design and install the network, manage all 3rd party product integrations and provide ongoing support, streamlining operations with solutions that deliver the best ROI within your budget. We help businesses across the United States, Canada, Mexico and the Caribbean elevate their guest experience. For more information, contact sales@deepbluecommunications.com, call 844-389-2718, or visit www.deepbluecommunications.com.
Healthcare Rx: The Rise of the Empowered ConsumerCognizant
Market and digital forces have combined to enable the healthcare industry to treat much of what ails it — or be supplanted by newcomers who can more quickly seize the digital high ground.
Healthcare Digital Transformation - A primer for healthcare executives and te...Damo Consulting Inc.
The future of healthcare is in digitally reimagined experiences for patients and caregivers alike. Digitalization offers increased choice and convenience for patients, and improved outcomes for caregivers while reducing costs and workloads.
IDC White Paper - Integrated Patient Record - Empowering Patient Centric Care...buntib
Despite the growing use of electronic health records (EHRs) and health information exchange (HIE) technologies, providers and payers still face challenges with regard to accessing all the information known about a given patient or member. Patient health information can be trapped in siloed healthcare information systems, paper-based documents and processes, or non-machine-readable documents. An integrated view of patient information improves the experience of clinicians by enabling them to better serve their patients, which in turn leads to better outcomes. The ability to create comprehensive patient-centric records is crucial for improving not only quality of care but also patient safety.
Digitization is bringing a sea change to a U.S. healthcare industry already facing waves of uncertainty. By taking the right steps, this can be a major opportunity for industry players.
Forecasting the future of any industry is difficult, none more so right now than healthcare in the United States. There are countless reasons why healthcare will look different in the near future, not least of which being the country's movement toward national coverage. However, digital transformation—the cumulative change that comes when digital technologies are introduced wholesale into an established industry—is poised to have an even bigger impact. For the U.S. healthcare industry, digital technology will be transformational, cutting healthcare delivery costs, eliminating errors through improved electronic medical records, and establishing routinized, evidence-based approaches to treatment.
Digital forces are pulling at the industry and significantly altering services, products, innovation, delivery, and remuneration (see figure). There are digitally integrated healthcare providers, digital medical devices and technologies, and digital delivery and monitoring of home healthcare. In addition, new ideas are emanating from developing markets, agile competitors are embracing technology, and a digital-friendly federal administration is pushing innovation. And don't forget the digital consumer who is used to digital banking, digital retailing, and digital education, and expects digital healthcare.
- See more at: http://www.atkearney.com/paper/-/asset_publisher/dVxv4Hz2h8bS/content/digital-healthcare-or-bust-in-america/10192#sthash.gP6B4uWR.dpuf
The Path to Clinical Groupware. by Vince KuraitisHealth 2.0
Presentation by Vince Kuraitis (Better Health Technologies) about Hitech & the path toe Clinical Groupware. Given at Health 2.0 in the Doctor's Office, in Jacksonville, FL, Apr 24, 2010
Frost and Sullivan - Emergence of Digital Health PortalsDexter Wee
Compares the 6 Top Healthcare Portals around the World
1. 1177 Sweden
2. WebMD USA
3. WeDoctor China
4. NHS Choices UK
5. HealthHub Singapore
6. Sundhed Denmark
For more information on the Frost and Sullivan paper, follow the link here.
http://digitalhealth.sg/frostandsullivan-emergence-of-digitalhealth-portals/
The Biggest Healthcare Trends of 2019 and What's to Come in 2020Health Catalyst
In our Healthcare Outlook for 2019 webinar, Stephen Grossbart, PhD, and Bobbi Brown, MBA, shared their predictions for the biggest trends of the year. Which predictions panned out and which didn’t? View this webinar as Stephen takes a look back at 2019 and makes his forecast for 2020.
So, what did happen in 2019? Following the 2018 midterm elections, we predicted a divided Congress would not pass policies to strengthen or weaken the Affordable Care Act (ACA). We were right. Meanwhile, Democratic presidential candidates debated the extent to which they would support Medicare for All. Insurance costs continued to rise, breaking $20,000 annually for families with employer-sponsored coverage, and CMS continued to support payment policies rewarding quality and interoperability as part of their payment policy.
Join Stephen as he looks in the rearview mirror at these important issues and how they impacted the healthcare industry in 2019 and then gazes into the crystal ball to predict the trends that will most impact healthcare in 2020. In this webinar, Stephen discusses the following topics and more:
• The continued focus on price transparency.
• Congress’ efforts to control prescription drug costs.
• Policies that may change the future of ACOs.
• What to expect going into the 2020 election year.
7 Reasons why Companies & Government should invest in Digital TransformationIsmail Sayeed
Early adoption of digital solutions to provide services, whether health related or not, allows organisations to be ready for future user demands. The large pool of data on patterns of service/product consumption, feedback and possible future behaviour (extracted from data analytics) can guide strategic decisions on what to invest in and for whom.
Digital healthcare innovation was needed decades ago, with or without a global health emergency. Other industries with complex systems have rapidly adopted digital transformation; such as logistics networks, taxation, commerce and others
- except healthcare.
A company that is already accustomed to some form of digital-based communication and operations (as much as possible) are the ones most able to survive and thrive in these circumstances.
A government body that can still function and serve remotely and digitally is the most ideal form of democracy. An organisation with remote workers, paperless reporting, established telecommunications through all chains of command are really agile in its truest form.
I had predicted 2 years ago that digital healthcare solutions would be the dominant narrative for the emerging middle class of many developing countries in Asia.
it is time for the global industry to transform itself to the new reality.
Now.
"Healthcare Services at Merck & Co". Presentation by Guy Eiferman, President of Healthcare Services and Solutions, Merck & Co., made at the mHealth Israel Investors Summit, June 29, 2015, in Jerusalem
Health device makers, to date, have primarily targeted consumers who are either fitness focused or chronically ill. But between these two extremes sits a large, fragmented and often overlooked population who seek better information to effectively manage their health. Our research suggests that successful solution providers will approach this market opportunity as an ecosystem of partners – with an integrated solution that extends beyond the device itself. By plugging the information gap for these consumers, solution providers can help fuel healthcare innovation.
Effective Population Health Management Means Being Able to Predict the FutureCitiusTech
This document discusses the concept of Predictive Analytics in Population Health Management (PHM), describes its various key components, application in PHM model, use cases, challenges and conclusion.
Keynote given at the Nigerian National eHealth Summit, Dec 2015, on the conference theme of 'The Business of eHealth'. Dr Claudia Pagliari directs the Global eHealth masters programme at the University of Edinburgh, UK. www.health@ed.ac.uk
Healthcare Effectiveness - Technological stepping stones to confront healthca...NEORIS
Healthcare Effectiveness, Technological stepping stones to confront healthcare challenges
Neoris Practical InSights
Robert Schotte
Neoris Commercial Director
Continuity in primary care and the use of technology, such as integrated EMR platforms, provide the required information to analyze patters of symptoms in order to trigger preventive measures, thus reducing the probabilities of future chronic or acute diseases.
The Path to Clinical Groupware. by Vince KuraitisHealth 2.0
Presentation by Vince Kuraitis (Better Health Technologies) about Hitech & the path toe Clinical Groupware. Given at Health 2.0 in the Doctor's Office, in Jacksonville, FL, Apr 24, 2010
Frost and Sullivan - Emergence of Digital Health PortalsDexter Wee
Compares the 6 Top Healthcare Portals around the World
1. 1177 Sweden
2. WebMD USA
3. WeDoctor China
4. NHS Choices UK
5. HealthHub Singapore
6. Sundhed Denmark
For more information on the Frost and Sullivan paper, follow the link here.
http://digitalhealth.sg/frostandsullivan-emergence-of-digitalhealth-portals/
The Biggest Healthcare Trends of 2019 and What's to Come in 2020Health Catalyst
In our Healthcare Outlook for 2019 webinar, Stephen Grossbart, PhD, and Bobbi Brown, MBA, shared their predictions for the biggest trends of the year. Which predictions panned out and which didn’t? View this webinar as Stephen takes a look back at 2019 and makes his forecast for 2020.
So, what did happen in 2019? Following the 2018 midterm elections, we predicted a divided Congress would not pass policies to strengthen or weaken the Affordable Care Act (ACA). We were right. Meanwhile, Democratic presidential candidates debated the extent to which they would support Medicare for All. Insurance costs continued to rise, breaking $20,000 annually for families with employer-sponsored coverage, and CMS continued to support payment policies rewarding quality and interoperability as part of their payment policy.
Join Stephen as he looks in the rearview mirror at these important issues and how they impacted the healthcare industry in 2019 and then gazes into the crystal ball to predict the trends that will most impact healthcare in 2020. In this webinar, Stephen discusses the following topics and more:
• The continued focus on price transparency.
• Congress’ efforts to control prescription drug costs.
• Policies that may change the future of ACOs.
• What to expect going into the 2020 election year.
7 Reasons why Companies & Government should invest in Digital TransformationIsmail Sayeed
Early adoption of digital solutions to provide services, whether health related or not, allows organisations to be ready for future user demands. The large pool of data on patterns of service/product consumption, feedback and possible future behaviour (extracted from data analytics) can guide strategic decisions on what to invest in and for whom.
Digital healthcare innovation was needed decades ago, with or without a global health emergency. Other industries with complex systems have rapidly adopted digital transformation; such as logistics networks, taxation, commerce and others
- except healthcare.
A company that is already accustomed to some form of digital-based communication and operations (as much as possible) are the ones most able to survive and thrive in these circumstances.
A government body that can still function and serve remotely and digitally is the most ideal form of democracy. An organisation with remote workers, paperless reporting, established telecommunications through all chains of command are really agile in its truest form.
I had predicted 2 years ago that digital healthcare solutions would be the dominant narrative for the emerging middle class of many developing countries in Asia.
it is time for the global industry to transform itself to the new reality.
Now.
"Healthcare Services at Merck & Co". Presentation by Guy Eiferman, President of Healthcare Services and Solutions, Merck & Co., made at the mHealth Israel Investors Summit, June 29, 2015, in Jerusalem
Health device makers, to date, have primarily targeted consumers who are either fitness focused or chronically ill. But between these two extremes sits a large, fragmented and often overlooked population who seek better information to effectively manage their health. Our research suggests that successful solution providers will approach this market opportunity as an ecosystem of partners – with an integrated solution that extends beyond the device itself. By plugging the information gap for these consumers, solution providers can help fuel healthcare innovation.
Effective Population Health Management Means Being Able to Predict the FutureCitiusTech
This document discusses the concept of Predictive Analytics in Population Health Management (PHM), describes its various key components, application in PHM model, use cases, challenges and conclusion.
Keynote given at the Nigerian National eHealth Summit, Dec 2015, on the conference theme of 'The Business of eHealth'. Dr Claudia Pagliari directs the Global eHealth masters programme at the University of Edinburgh, UK. www.health@ed.ac.uk
Healthcare Effectiveness - Technological stepping stones to confront healthca...NEORIS
Healthcare Effectiveness, Technological stepping stones to confront healthcare challenges
Neoris Practical InSights
Robert Schotte
Neoris Commercial Director
Continuity in primary care and the use of technology, such as integrated EMR platforms, provide the required information to analyze patters of symptoms in order to trigger preventive measures, thus reducing the probabilities of future chronic or acute diseases.
Healthcare data and its impact upon the patient care decision process via accurate, real-time, reliable data from disparate sources is creating a digital health revolution. Data-driven healthcare is beginning to have a huge impact addressing the challenges of every provider, through efficient handling of huge volumes of patient care data.
Providers need to move towards real-time analytics that have become critical to demonstrate their quality of care, as reimbursement by government programs can be contingent upon how providers are measured in “Quality of Care”. For example, the Medicare Access and CHIP Reauthorization Act (MACRA) of 2015, also called the Permanent Doc Fix, changes the way Medicare doctors are reimbursed with the implementation of a merit based incentive. The performance-based pressure is huge, which makes it imperative that every provider consider technology solutions. Read more at https://www.solix.com/solutions/data-driven-solutions/healthcare/
Payers are being challenged as the industry shifts from volume-based care to a value-based reimbursement structure that would benefit the patient, the healthcare provider and the payer. New payment models including fee-for-service only and pay-for performance creates impetus for payers to acquire, aggregate, and analyze data.
Greater Interoperability in Healthcare 2022: Data & TechnologyInferscience
Inferscience offers the best HCC medicare risk adjustment services in Newton, MA. Inferscience has taken advantage of these new wider rules to expand functionality. Inferscience’s proprietary technology can extract clinical data from any web-based EHR and standardize it. The data can be made available to any application via API. It is the expectation that expanding functionality with these types of features will at the end of the day benefit providers and patients as well. The most important consideration, therefore, for the continuing success of this road map is for all interest groups to participate with attentiveness and intentionality. Because in the end, collaboration is the key to greater interoperability in healthcare.
The Role of Technology in Healthcare_MedLink Jobs.pdfsharanyaa12
Technology has become an integral part of modern healthcare, revolutionizing the way patients are diagnosed, treated, and managed. From electronic health records to telemedicine, technology is driving significant improvements in healthcare delivery, patient outcomes, and overall efficiency. This article explores the various ways in which technology is transforming healthcare and the benefits it offers to patients and healthcare providers alike.
MedLink Jobs is India's 1st and Only Healthcare Recruitment platform. The platform specializes in connecting healthcare professionals with job opportunities across India. MedLink Jobs focuses on the healthcare sector, catering to a wide range of roles such as Doctors, Nurses, Paramedics, Allied Healthcare students/professionals and administrative staff. MedLink Jobs offers features such as job postings, candidate search, resume database access, and tools for managing the recruitment process efficiently.
The Role of Technology in Healthcare_MedLink Jobs.pptxsharanyaa12
Technology has become an integral part of modern healthcare, revolutionizing the way patients are diagnosed, treated, and managed. From electronic health records to telemedicine, technology is driving significant improvements in healthcare delivery, patient outcomes, and overall efficiency. This article explores the various ways in which technology is transforming healthcare and the benefits it offers to patients and healthcare providers alike.
MedLink Jobs is India's 1st and Only Healthcare Recruitment platform. The platform specializes in connecting healthcare professionals with job opportunities across India. MedLink Jobs focuses on the healthcare sector, catering to a wide range of roles such as Doctors, Nurses, Paramedics, Allied Healthcare students/professionals and administrative staff. MedLink Jobs offers features such as job postings, candidate search, resume database access, and tools for managing the recruitment process efficiently.
Because putting patients’ needs first is essential in the healthcare industries, many healthcare systems
face health information technology (HIT) related challenges and a patient service dilemma.We will firstpresent
the patient service dilemma and provide a high-leveloverview of technologies that have increased the productivity,
efficiency in providing care, and clinical collaboration across their various healthcare campuses. Then, we will
suggest changesto current HIT practice that will enableHealth Systems to be Health Insurance Portability and
Accountability Act (HIPAA) compliant, while meeting the needs of patients, their expectations of care, and the
changing healthcare industry.
Digital transformation in healthcare: What you need to knowRashmiHC5
Explore tech's impact on healthcare and how digital transformation is reshaping patients' and professionals' lives and work.
Read more at: https://thescalers.com/a-quick-guide-to-digital-transformation-in-the-healthcare-industry/
The incorporation of digital transformation in healthcare, which is changing established paradigms and promoting an environment of continuous improvement, stands out as an innovative light in this age of rapid technological growth. A new era of ever-growing healthcare possibilities has been ushered in by the junction of medical practices and cutting-edge technologies.
The global Telehealth market is estimated to be valued at USD 25.30 billion in 2022, growing at a CAGR of 14% during 2014-2022.
https://www.researchonglobalmarkets.com/global-telehealth-market-2014-2022.html
For the full report please write to info@netscribes.com
With the onslaught of the Covid-19 pandemic, demand for Telehealth accelerated overnight. A 2020 case study by Accenture cites a 1000% increase in demand with a US based national Telehealth leader that was covering 80 million people, 2,000 hospitals, 55 health plan providers and 62,000 doctors post the pandemic. From pre-Covid 19 annual revenue of $3 billion, the US Telehealth has the potential to exceed $250 billion by 2025.
Healthcare Interoperability: The Key to Leveraging Health TechMityung
Despite some setbacks, the digitalization of healthcare holds great promise for global health improvements. Health information technology (HIT) systems are taking over the healthcare industry.
For further information click here
https://www.mityung.com/
mHealth: Transforming Healthcare and Driving Business for Pharmaceutical Comp...Merqurio
Get exclusive access to our brand new Whitepaper "mHealth: Transforming Healthcare and Driving Business for Pharmaceutical Companies." Click here:
http://bit.ly/1x21JaM
It’s free.
Chapter 4 Information Systems to Support Population Health Managem.docxketurahhazelhurst
Chapter 4 Information Systems to Support Population Health Management Learning Objectives To be able to understand the data and information needs of health systems in managing population health effectively under value-based payment models. To be able to discuss key health IT tools and strategies for population health management including EHRs, registries, risk stratification, patient engagement, and outreach, care coordination and management, analytics, health information exchange, and telemedicine and telehealth. To be able to discuss the application and use of data analytics to monitor, predict, and improve performance. The enactment of the Affordable Care Act (ACA) brought about sweeping legislation intended to reduce the numbers of uninsured and make health care accessible to all Americans. It also ushered in an era in which changing reimbursement and care delivery models are driving providers from the current fragmented system focused on volume-based services to an outcomes orientation. As a result, the health care system now taking shape is one in which value-based payment models financially reward patient-centered, coordinated, accountable care. Against this backdrop, providers' increasing use of evidence-based medicine and growing capabilities in managing volumes of clinical evidence through sophisticated health IT systems will mean that treatments can be tailored for the individual and interventions can be made earlier to keep patients well. Furthermore, patient engagement is fast becoming a critical component in the care process, particularly in the area of population health management (PHM). Health care providers' interest in improving population health appears to be increasing because of the sudden ubiquity of the phrase, because many are participating in accountable care organizations (ACOs), and because even hospitals not participating in an ACO increasingly have incentives to reduce their number of potentially unavoidable admissions, readmissions, and emergency department visits (Casalino, Erb, Joshi, & Shortell, 2015). In this chapter we'll not only seek a common understanding of PHM but also explore how the advent of shared accountability financial arrangements between providers and purchasers of care has created significant focus on PHM. We'll also review the core processes associated with accountable care and examine the strategic IT investments and data management capabilities required to support population health management and enable a successful transition from volume-based to value-based care. PHM: Key to Success Although the ACO model is still new and evolving, approximately 750 ACOs are in operation today, covering some 23.5 million lives under Medicare, Medicaid, and private insurers. Although not all ACOs have demonstrated success in delivering better health outcomes at a lower cost, many have achieved promising results (Houston & McGinnis, 2016). As such, significant ACO growth is expected. In fact, it is predicte ...
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1. Contemporary Health Information Technology (HIT): Opportunities and
Challenges
Wullianallur Raghupathi1
, Viju Raghupathi2
, Joseph Tan3
*
1
Professor, Gabelli School of Business, Fordham University, USA
2
Associate Professor, Koppelman School of Business, Brooklyn College of the City University of New York
3
Professor, DeGroote School of Business, McMaster University
Received Date: 24 September, 2021
Accepted Date: 29 September, 2021
Published Date: 02 October, 2021
J Cur Tre Nur Health Care Volume 2; Issue 3
1
Citation: Wullianallur Raghupathi, Viju Raghupathi, Joseph Tan (2021) Contemporary Health Information Technology (HIT): Opportunities and Challenges.
J Cur Tre Nur Health Care 2(3): 1-4
Review Article
Journal of Current Trends in Nursing & Health Care
Keywords: Digital Transformation, Health Information
Technology (HIT), Managerial Challenge, Technological Issue
Introduction
While most healthcare services delivery organizations have
implemented basic health information technology (HIT)
applications such as EHRs, they must now leap forward to adopt
more transformational applications such as innovations in consumer
health informatics and health decision support systems [1-10].
Yet, many remain laggards in that these organizations are still
applying HIT at the operational and/or tactical stages, primarily for
routine and operational functions or merely adapting HIT to meet
the mandated requirements for meaningful use (MU) and various
clinical quality measures (CQMs); accordingly, the next level to
pursue is the strategic thinking and use of HIT [11-13].
Today, few notable organizations have emerged as leaders, striving
to transform healthcare with HIT quickly. Eventually though,
organizations must focus on key, next generation, transformational
applications including artificial intelligence (AI) and deep learning
(DL), big data analytics (BDA), blockchain, cloud computing
(CC), Internet of Everything (IoE) devices, mobile computing,
robotic process automation, wearables, and others. In an era of
rapid disruptive thinking and innovative entrepreneurship,AI and
DL applications have rapidly come to the forefront of successful
applications in health care and medicine. These data-driven models
extract insight from the embedded patterns within the data [14-18].
BDA include descriptive, predictive, prescriptive, and wisdom
or discovery analytics to assist in clinical diagnosis, the periodic
monitoring of vital signs, and treatment [19,20]. Indeed, the
technology has the potential to directly intervene in improving care
quality while reducing medical errors. Blockchain has the potential
to revolutionize healthcare data interchange and transactions by
enabling a shared-governance, and a distributed, real-time way
to share, disseminate and execute verifiable transactions securely
[21,22].
CC is rapidly become an alternative to deliver HIT applications
for better management of scaling demands especially for rapidly
expanding care services delivery organizations [23,24]. CC allows
software to be run and data to be stored on remote servers. In this
sense, the subscribing healthcare delivery organization is freed of
the need and accompanying responsibilities to install, upgrade, or
engage in software maintenance. More importantly, if and should
many organizations subscribe and use the same cloud-based
platform, the possibility of interoperable data exchange and uniform
processing of data can then be quickly coordinated and benefit from
a network of connected digital data exchanges. While security is
shifted to the cloud, laws are still unclear about intra- and/or inter-
organizational data flows. This issue must yet be examined further.
An emerging technology is cognitive computing, for example,
IBM’s Watson application for health care. In general, cognitive
computing is based onAI, natural language, and deep knowledge
bases to aid clinicians in diagnosis and treatment decisions [25].
Today, the declining cost of computerized data processing and
Abstract
Current developments of health information technology and applications are at a crossroads. As business organizations around the
world undergo rapid digital transformation, so too must those services delivery centers and research facilities across and within the
healthcare industry. Today, key beneficial outcomes of this phenomenon will not only include a reduction in the cost of health care
but, more importantly, continuing improvement in the quality of healthcare services being delivered. In this brief, we highlight the key
contemporary technologies that have the potential to impact healthcare services delivery and identify the emerging opportunities and
challenges. The overarching goal is to provide a high-level panoramic overview of the contemporary state of health information technology.
*Corresponding author: Joseph Tan, Professor, DeGroote School of Business, McMaster University,
USA, E-mail:
2. 2
J Cur Tre Nur Health Care
the exponential increase in computing storage have accelerated
the use of cognitive computing in health care. This, indeed, is an
advanced form of IT. More broadly, the applications of e-health
and m-health have evolved over time and provided some of the
greatest success in HIT deployment and implementations [26,27].
E-health implementations range from telemedicine and virtual
health to internet and web-based applications. Healthcare delivery
the world over has been transformed by e-health [28-30]. M-Health
(mobile computing) along with the older e-health (electronic
health or web-based health) also offers enhancements to healthcare
delivery with facilitating effective and faster communication
(e.g., between pharmacy-and-patient, paramedics-to-clinics,
physician-and-patient, and more), facilitating everything from chat
& texting to monitoring prescription drug intake and scheduling
appointments [31,32].
The Internet of Everything (IoE) is yet another rapidly emerging
platform, with potential for health care [33,34]. The IoE paradigm
vies to connect everything digital, from hardware devices to
software applications. One can imagine the potential of IoE for
health care; essentially, the seamless and transparent coupling of
all things electronic to provide health care – from telemedicine
to remote monitoring of vital signs of patient. From wireless
devices to skin-implanted chips to cell phone, all devices can work
together to improve the quality of health care delivery. In this way,
interoperability can also be achieved promptly, effortlessly, and
beneficially as a value-added infrastructural outcome.
Additionally, three emerging innovative technologies offer great
promise to improve health care and clinical services, namely,
robotic process automation (RPA), 3D printing and wearable
technology. RPA allows healthcare entities to automate routine
and repetitive processes such as scheduling, check-in and
check-out of patient, prescription refill, and more [35,36]. As
evidenced via innovative applications from automated pharmacy
drug dispensation to robot surgery, the field of robotics has had a
tremendous impact on health care and medicine. With 3D printing,
healthcare devices can be created in the last mile, at the provider’s
office and/or even at the patient’s home [37,38]. The future holds
unlimited promises. In fact, it is conceivable that caregivers and
patients alike will soon be able to custom design and create
healthcare devices such as vital signs’monitoring systems, insulin
syringes, chip implants (e.g., to track patients with Alzheimer’s)
and other day-to-day equipment needed to manager chronically-
ill patients [39-42]. Likewise, wearable technologies have the
potential to revolutionize personalized medicine. We have already
seen that with Fitbit, patients are empowered to monitor their vital
signs and health level; moreover, this information can be entered
into their electronic healthcare records (EHRs) using mobile and
wireless devices [43,44]. Again, such a technology will enable
wireless interoperability and the accelerated deployment of these
various emerging technologies will further boost the efficiency
and effectiveness of delivering healthcare services.
Altogether, we argue that, at the crossroads, two categories of
challenges remain for more effective transformation of healthcare
with HIT, namely, technological issues and managerial challenges.
By continually focusing on these constraints and bottlenecks,
healthcare organization can incrementally make progress on the
strategic use of HIT.
Technological Issues
In recent years, despite EHR adoption by rural hospitals to have
increased substantially, concerns remain regarding the unique
challenges they face in adopting and achieving meaningful use
(MU) of EHRs. These challenges include resource constraints
and infrastructure issues such as limited broadband availability,
the increased competition among multiple vendors and evolving
applications, the high cost of implementation as well as the
limited availability of time to picking the right vendor to build
the organization’s HIT.
Dissatisfaction with EHRs among some providers remains a
problem and a barrier to achieve the strategic potential of HIT.
Compounding the obstacles of the free market multi-payer, multi-
provider healthcare delivery system, most current HIT systems are
vendor driven, proprietary applications that are not easily assimilated
into a clinical workflow seamlessly, and whose proprietary data
formats are not directly exchangeable from one system to another. It
is difficult, for example, to bring together patient data from disparate
HIT applications that do not talk with each other. It is also believed
that most healthcare delivery organizations that utilize HIT do so
for internal purposes; there is little incentive to get out of existing
arrangements among network providers.
Often, HIT use may be complicated by portable insurance
that transfers patients from one ecosystem to another without
the seamless exchange of data simultaneously; additionally,
from a design perspective, federal, state, and local laws may
prohibit the trans-border dataflow, storage and sharing of the
health data. The design of more advanced applications such as
clinical decision support systems are thwarted by the historical
focus on automating mere routine and operational tasks. Few
organizations have indeed made the leap toward strategic thinking
and use of HIT, let alone transformative HIT applications. The
design, implementation, and maintenance of these more complex
and modern technological systems pose additional challenges
due to lack of technical expertise. Typically, HIT is designed as
a closed system as opposed to being open with very simple and
easy exchange of the in-house patient data.
Finally, capital investments in sophisticated, integrated HIT
applications could possibly be cost prohibitive. Other challenges
include the use of contemporary implementation lifecycle
methods, quality assurance, testing, maintenance, and periodic
testing of the systems. Again, defining stakeholders’ roles and
key design standards as well as scoping the HIT projects can be
time consuming and challenging. With the multi- payer, provider,
and vendor ecosystem, it is important to come to a consensus on
loosely couple standards or protocols for basic interoperability.
However, none of these challenges are insurmountable.
Translating valuable lessons learned in other industries such as
online banking can likely overcome the said challenges.
Managerial Challenges
It would be myopic not to consider the key managerial issues
as well. Foremost is the overall rapid escalation in cybersecurity
breaches in various industries. In this respect, the healthcare
industry is not far behind.
Today, cybersecurity in health care must be tackled meticulously
and on multiple fronts with multi-pronged strategy vis-à-
vis the coordination and working together of governmental,
organizational, social, and technological policymakers. Until
then, patients will be skeptical and wary of participation in HIT.
This also impacts participation in clinical studies where anonymity
is critical. Privacy goes hand in glove with security. Protecting
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the privacy of the patient and other participants in the healthcare
delivery system is of utmost importance in the use of advanced
HIT systems. Ethics, which is often overlooked, ties also into the
total equation for consideration.
Another issue is risk management. Risks appear at every level
of HIT use – from medical errors leading to misdiagnosis (and
mistreatment) to overdoses of drugs and/or erroneous vital signs
monitoring. For successful HIT use, organizations must develop
and put into practice modern risk management policies in every
aspect. What about measurement? Healthcare performance
measurement, for example, is key to identifying, using, and
tracking the progression of various stages of different illnesses
and recoveries. Importantly, KPIs (key performance indicators)
provide the benchmarks and quantitative data about the positive
effects of HIT. In turn, this would convince top management to
invest further in HIT. Unlike the purchase of a computer by an
individual physician to improve one’s patient care, the effects of
HIT implementations are often indirect and difficult to determine
or measure; even so, these costs v. beneficial outcomes must be
clearly identified, appropriately specified, and accurately measured
to justify ongoing and future HIT investments.
Another key issue is governance. The governance of data and
HIT is critical. Who is responsible for playing the different roles?
Is it the accounting department from an auditing and information
assurance perspective or is it the information technology (IT)
department, responsible for the implementation? Is the finance
responsible for the budget? A clear and explicit governance
policy would help clarify the strategy and better manage the
HIT. Following governance, ownership of data and HIT needs
to be addressed. From ownership follows accountability and
responsibility. Who owns the data? It is still unclear. Is it the
patient who ‘owns the data’ no matter where it resides, or is it
the provider or the payer?
Conclusion
HealthcareorganizationswillsucceedinHIT-basedtransformation
when they are well focussed on strategic thinking and are able
to address both the documented technical and managerial issues
effectively. While few organizations in health care have reached
a mature state of using HIT strategically prior to the onset of the
global pandemic in 2020, many healthcare organizations that were
resistant to change due to the status quo, are waking up to the
need for a different HIT operational model and healthcare policies
that would favor more transformative practices. This is due to the
increasing use of telemedicine for diagnostics, treatments, and
round-the-clock monitoring in enhancing the safety and efficiency
of health care during the COVID era.
Digital and transformative health technological processes are
now needed to be deployed to improve supply chains, logistics,
and reduce the cost of delivering care in the face of limiting
COVID spread. Data sciences and data analytics are now central
to the health learning systems, either as a scheme to managing
big data or as a foundation for artificial intelligence tools to
support surveillance, planning, and care management as well
as personalized treatment protocols. Emerging HIT applications
in health care are at a critical stage of development, but rapid
advances in platforms and tools can accelerate their maturing
process.
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